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T The bar and dining area was spacious and comfortable The room was clean, warm which made it very relaxing. Sadly the lift was 'out of order as I am disabled
Cathrine
Stayed 1 night in Feb 2024
6/10 Okay
Lucy
Business traveller
26 Jan 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Room wasn’t cleaned/made up very well. Restaurant ok. Pool ok. Jacuzzi burns your eyes.
A fantastic hotel with friendly staff. Megan on the front desk is very welcoming and helpful, booking taxi’s & answering all or queries. Definitely made our stay more pleasurable. Thank you.
This hotel was nicely refurbished a few years ago and the staff have always been nice. The rooms at the Wrightington are starting to feel a little tired – our carpet needed a steam clean. Rooms do not have fridges which is annoying. WiFi in the rooms is absolutely terrible and sometimes non-existent. I have mentioned this in previous reviews on previous stays over a year ago, but no change. No drawers in room to unpack luggage.
Our door took 3 card readings before it would open (each time). Front door to hotel would be better if it was automated as it is hard to manage with luggage in hand. Beautiful area and decent breakfast are perks. We are hoping the Wrightington will keep up with the times because we love the location.
Stay was overall good however a couple of points worth noting.
In the morning of our stay we got woken up by other guests above us. There seems to be wooden floor in the room above us and guests walking around woke us up.
Only other point was there isn't an electric charging point at the hotel this would be a good addition IMO.
The good points of the stay was that the room was large and modern, looked like it had recently been updated.
Breakfast was very good and evening meal was very good.
Would stay again in a different room to what was offered to avoid the wooden floors above us.
Andrew
Stayed 1 night in Sep 2023
6/10 Okay
Paul
Travelled with partner
31 Aug 2023
Liked: Cleanliness, staff & service
Was fine, bed comfortable, but noisy, could hear people walking above,and even having a wee!
Overall ok. A long walk to our room, up two flights of stairs. Our room was very hot, no aircon. We could hear snoring from another room, and noise outside. Although both didnt last too long. Thank goodness. Our twin room was very spacious.
Just an over night stay to visit family. We have stayed here a couple of times previously and had our Wedding reception there in 2010, so we knew it would be good.
We picked the hotel because we wanted to be close to Wigan but not in Wigan itself, and the location was ideal - in a quiet semi-rural location but close to the motorway and the town.
Our room was fine. Food was nice. Staff were nice. We had one issue which got resolved quickly and efficiently. There was nothing not to like, and we will have no hesitation to stay again next time we're in the area
Lovely hotel. Only negatives were paper thin walls and could hear the room above me. Also are not able to pre authorise cards which made it difficult to charge anything to the room.
Lovely quiet location with plenty of facilities. The Bar was excellent and friendly. Two negatives. The breakfast options were of an inadequate standard for a hotel of this calibre. Access to bedrooms on the second floor requires to many staircases. There appeared to be only one lift and that was in the reception area.
From start to finish our stay at the hotel was excellent. The staff were polite and helpful, the facilities excellent and the dining experience was lovely. We will definitely be returning.
The room was clean, unlike the mugs. The bathroom had a dripping tap. Someone had left the plug in and the bowl was half full of water. The bathroom looked a little tired and could do with a refresh as bare wall was visible. The room and the rest of the hotel I could not fault. The meal in the restaurant was really nice. The choice of beer, excellent. They even put the football on the TV for us.