Free daily buffet breakfast

Reviews of Coratel Plus Suites Wichita West Airport

2.5 out of 5
Coratel Plus Suites Wichita West Airport
658 Westdale Drive, Wichita, KS

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 943 reviews" "
Rating 8 - Good. 276 out of 943 reviews" "
Rating 6 - Okay. 158 out of 943 reviews" "
Rating 4 - Poor. 108 out of 943 reviews" "
Rating 2 - Terrible. 95 out of 943 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cora

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! The staff was super friendly, and the rooms were clean and comfy. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Tracy on 25 Apr 2024
Dear Guest,Thank you for the wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff and comfortable rooms. We look forward to welcoming you back for another fantastic visit!

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean, and comfortable. Highly recommend.
Stayed 1 night in Apr 2024
Response from Tracy on 25 Apr 2024
Dear Guest,Thank you for the great review! We're glad you found your room spacious, clean, and comfortable. We hope to welcome you back soon and truly appreciate your recommendation!

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend it to anyone looking for a comfortable and convenient place to stay.
Stayed 1 night in Apr 2024
Response from Tracy on 25 Apr 2024
Dear Guest,Thank you for the recommendation! We're delighted you found our hotel comfortable and convenient. We hope to welcome you back on your next visit.

2/10 Terrible

LORI

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!! Pool was listed as indoor. It is outdoor and not operational. No pillow or bedding for sofa bed. Food on room floor. 1 coffee cup in room. Breakfast was a joke and unsafe to eat!! Orange Juice was straight concentrate, others juices were just the water. Only decaf coffee, regular came out as water. Both drink machines had full AND rotting drip trays! Empty salt, pepper and sugar. Cereal not refilled, no bowls. Empty pans of food not refilled. The bowl of pancake batter was empty. I would not have touched it!! It obviously had been set out multiple days, there were thick rings of dried on batter!! Only two tables had the chairs taken off the tops of the tables. We were told breakfast was 6-10 am on Sundays. My husband went at 6:30am and did bookwork. Food was out. No attendant ever appeared until a person took everything down at 9am. A bed skirt meant to be placed under the mattress was our blanket on both Queen beds. 3 small bath towels in a room reserved for four adults and one child. 2 adults slept in a Queen bed with a 9 year old child due to the lack of bedding for the sofa bed. I would not have let her sleep on it anyway. Stains on the cushions and thick smeared white stains on the black mesh of the bedframe itself! Worst of all there was a fresh bloodstain the size of a pencil eraser on my husbands side of the bed at shoulder height. He had no wounds. I would suspect bedbugs. All this for $147.30!! DO NOT STAY HERE!!!!!
Stayed 1 night in Apr 2024
Response from Tracy on 24 Apr 2024
Dear Guest,Thank you for your feedback. We are sorry for the numerous issues you encountered during your stay. This is far from the experience we aim to provide, and we understand your frustration and disappointment. Your feedback is vital, and we're taking immediate steps to address these serious concerns, from cleanliness to maintenance and breakfast quality. We appreciate you bringing this to our attention, and we will work hard to regain your trust. We hope to have the opportunity to make things right in the future.

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
rooms were run down, not maintained; bath tub spiked pulls out of wall room not cleaned or bed made between nights, only one cart for luggage which wasn't redily available and staff indifferent
Stayed 2 nights in Apr 2024
Response from Tracy on 24 Apr 2024
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered with the room's condition and the lack of proper maintenance and cleaning. This is not the standard we aim to uphold, and we will address these concerns with our team. We hope to offer you a much better experience in the future.

10/10 Excellent

librado steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I knew the Area
Stayed 1 night in Apr 2024
Response from Tracy on 21 Apr 2024
Dear Guest,Thank you for your rating and we're glad to hear that you were familiar with the area. Your feedback is appreciated, and we're happy to have met your expectations. We look forward to welcoming you back soon!

10/10 Excellent

Andra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and roomy.
Stayed 1 night in Apr 2024
Response from Tracy on 16 Apr 2024
Dear Guest,We're delighted to hear that you found our rooms clean and spacious! Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another comfortable stay soon!

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Tracy on 15 Apr 2024
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We're delighted to hear you had a positive experience with our staff. Your feedback means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future!

6/10 Okay

Jolene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A very strong oder of spices from the staff cooking in front desk office almost made us sick. Could not sleep because we had to smell this all night, and we were on the 3rd floor. They ran out of breakfast long before the breakfast was closed .. they scraped up a few awful things. Unfriendly staff doesn’t. Take your stay very pleasant either. Not a good experience.
Stayed 1 night in Apr 2024
Response from Tracy on 8 Apr 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the strong odor and breakfast availability issues. Your experience does not meet our standards, and we'll address these matters promptly to ensure a better stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit.

8/10 Good

Gordon

Stayed 1 night in Mar 2024
Response from Tracy on 1 Apr 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 Poor

Laurel

Travelled with family
Disliked: Property conditions & facilities
Dated property. A make over would be an asset. Some of the photos in the app must have been taken when the place was newer. We didn’t over pay
Stayed 2 nights in Mar 2024
Response from Tracy on 30 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights and will consider them for future improvements. We're glad you found value in your stay despite the dated appearance, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Isaac

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else is great.
Stayed 1 night in Mar 2024
Response from Tracy on 30 Mar 2024
Dear Guest,Your feedback is important to us, and we appreciate your positive comments. We're delighted to hear that you found most aspects of your stay enjoyable! We look forward to welcoming you back for another great experience in the future!

2/10 Terrible

Richard

Stayed 1 night in Mar 2024
Response from Tracy on 17 Apr 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to improve our service for you in the future!

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness
The room was big and very adequate. Shuttle service was not functional. Beautiful foyer with tropical plants.
Stayed 1 night in Mar 2024
Response from Tracy on 28 Mar 2024
Dear Guest,Thank you for your feedback. We're glad you enjoyed the spacious room and the beautiful foyer ambiance. We apologize for the inconvenience regarding the shuttle service and will address this matter promptly to ensure a smoother experience for our guests in the future.

2/10 Terrible

Cabresha

Stayed 2 nights in Mar 2024
Response from Tracy on 27 Mar 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a lingering smell although it was non smoking. Bathroom was dirty with hair and the towels were stiff. Checked in late with cranky children therefore stayed as we just had to sleep on go on our way. Breakfast had no options and the waffle machine didn’t even work, didn’t bother asking the receptionist as he didn’t acknowledge our presence being in his phone. Definitely will never book here again.
Stayed 1 night in Mar 2024
Response from Tracy on 26 Mar 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address the issues with cleanliness and breakfast options with our team to ensure improvements are made. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

8/10 Good

Mike

Travelled with family
Liked the indoor plants and the large room I stayed in. Breakfast was limited due to shortage.
Stayed 1 night in Mar 2024
Response from Tracy on 25 Mar 2024
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the indoor plants and spacious room during your stay! We apologize for any inconvenience caused by the limited breakfast offerings and will work to improve this aspect for future guests. We hope to welcome you back for an even better experience soon!

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting! We tend to take everything in stride, but not this place. Dirt, pubic hair, and feces-those were the room amenities. Would never stay here again. Front desk staff was less than helpful.
Stayed 1 night in Mar 2024
Response from Tracy on 25 Mar 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is alarming and will be addressed immediately to ensure it doesn't happen again. Please know that this does not reflect our usual standards, and we hope you'll consider giving us another chance to make it right.

10/10 Excellent

Caitlin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms made our trip truly memorable.
Stayed 1 night in Mar 2024
Response from Tracy on 23 Mar 2024
Dear Guest,We're delighted to hear that our comfortable rooms made your trip truly memorable! Providing exceptional experiences is what we strive for, and we're thrilled to have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Mar 2024
Response from Tracy on 23 Mar 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience at our hotel!

10/10 Excellent

Reth

Stayed 5 nights in Mar 2024
Response from Tracy on 8 Apr 2024
Dear Guest,Thank you for your rating. We look forward to welcoming you back in the future.

8/10 Good

Manohar, Oshkosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay.
Stayed 1 night in Mar 2024
Response from Tracy on 14 Mar 2024
Dear Guest,Thank you for your feedback! We appreciate your input and will strive to improve to provide a better experience for you in the future.

10/10 Excellent

Irma

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is awesome to stay at very quiet and clean. Staff is very friendly.
Stayed 2 nights in Mar 2024
Response from Tracy on 12 Mar 2024
Dear Guest,We're delighted to hear that you had an awesome stay with us! Providing a quiet and clean environment with friendly staff is our priority. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Collette

Stayed 1 night in Mar 2024
Response from Tracy on 29 Mar 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate your return to our hotel in the future.

10/10 Excellent

Ron

Stayed 1 night in Mar 2024
Response from Tracy on 29 Mar 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate the opportunity to host you again at our hotel in the future.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracy on 9 Mar 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 Poor

Tonya

Stayed 1 night in Mar 2024
Response from Tracy on 28 Mar 2024
Dear Guest,Thank you for providing your rating. We are pleased to have the opportunity to improve our service for your future visits!

4/10 Poor

nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The towels were very small. A small adult had trouble getting dry. The room was to be able to handle 4 people and there were only two towels in the room. The funiture was clean but very worn. The drapes didn't work The elevator said only 2 people at a time. The breakfast was a joke but not a nice one. They had luke warm coffee and no tea. The pancake maker was either out of batter or set so small that it made pancakes that were half dollar size. You could have pancakes or cold cereal. When I mentioned the issues to the front desk, "that isn't my job" The people working check in didn't seem to much care and one young man was very hard to understand. I asked for a second room key and was told I'd have to come back later and see if they had any extras. I asked for a receipt and he had no idea how to do it and didn't want to try
Response from Tracy on 5 Mar 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restroom does not work, advertised complimentary breakfast - they had some apples, a little cereal and a pancake maker that made 2 pancakes slightly larger than a 50 cent piece, with no syrup or butter. Coffee was terrible. Had first floor room, windows were not locked, desk chair was broken, plugs on lamps did not work for charging phone. Areas of walls were crumbling. No one at front desk, had to yell to get someone to come to desk. Paid for 2 nights, didn't even stay the second night
Stayed 2 nights in Mar 2024
Response from Tracy on 4 Mar 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate action to address these issues to ensure a more pleasant experience for our guests. We understand your frustration and hope to have the opportunity to exceed your expectations in the future.

6/10 Okay

Joe, Joliet

Liked: Staff & service
Good service
Stayed 1 night in Mar 2024
Response from Tracy on 4 Mar 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers exceptional service and a truly enjoyable stay!
Stayed 1 night in Feb 2024
Response from Tracy on 28 Feb 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 Okay

Kaleigh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracy on 27 Feb 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 Okay

Mirta N

Travelled with partner
Liked: Cleanliness, staff & service
The area is a bit sketchy and the front doors were already wonky with paper signs. However, the rooms were spacious and clean. And for the price it was a nice stay. Just a bit unsafe parking wise; feels like someone could break your window at any second.
Stayed 1 night in Feb 2024
Response from Tracy on 25 Feb 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and clean and that you enjoyed your overall stay despite some concerns about the area and parking safety. We'll consider your comments to improve our services. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

10/10 Excellent

Mackenzie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Clean rooms, friendly staff, and great amenities.
Stayed 1 night in Feb 2024
Response from Tracy on 25 Feb 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. Providing clean rooms, friendly service, and great amenities is always our top priority. We can't wait to welcome you back for another wonderful experience soon!

8/10 Good

Eliza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel, staff were really friendly.
Stayed 1 night in Feb 2024
Response from Tracy on 25 Feb 2024
Dear Guest,We're delighted to hear you had a great stay with us! Our team strives to provide exceptional service, and we're delighted that you found them friendly. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience soon!

10/10 Excellent

Conner

Stayed 1 night in Feb 2024
Response from Tracy on 17 Feb 2024
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Katelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Feb 2024
Response from Tracy on 16 Feb 2024
Dear Guest,We appreciate your feedback! It's fantastic to hear that you had an excellent experience at our establishment. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Ron

Stayed 1 night in Feb 2024
Response from Tracy on 21 Mar 2024
Dear Guest,Thank you for sharing your rating. We eagerly anticipate your return to our hotel in the future!

8/10 Good

Londyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had good value for money. Very helpful and kind staff.
Stayed 1 night in Jan 2024
Response from Tracy on 30 Jan 2024
Dear Guest,Thank you for recognizing our efforts to provide good value and maintaining helpful and kind staff. Your positive feedback motivates us to continue delivering excellent service. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! great customer service.
Stayed 1 night in Jan 2024
Response from Tracy on 23 Jan 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that everything was perfect during your stay, and we appreciate your positive feedback on our customer service. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tracy on 21 Jan 2024
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

8/10 Good

madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely & the room was clean and bright. Will be coming back! Thank you so much.
Stayed 1 night in Jan 2024
Response from Tracy on 19 Jan 2024
Dear Guest,We're delighted to hear you had a lovely stay and enjoyed our clean and bright rooms! Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience. Your positive feedback is greatly appreciated!

8/10 Good

bailey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, and excellent service. I had an easy and comfortable stay.
Stayed 1 night in Jan 2024
Response from Tracy on 19 Jan 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our location and service met your expectations, providing you with an easy and comfortable stay. Your satisfaction is our priority, and we look forward to hosting you again in the future!

2/10 Terrible

Austin

Stayed 1 night in Jan 2024
Response from Tracy on 5 Feb 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

10/10 Excellent

Gene

Stayed 1 night in Jan 2024
Response from Tracy on 9 Jan 2024
Dear Guest,Thanks for sharing your rating. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Jahue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond
The night staff went above and beyond to accommodate our needs and the maintenance man also went above and beyond for us. They are also very pet friendly and we will be visiting them every time we stay at Wichita.
Stayed 3 nights in Jan 2024
Response from Tracy on 9 Jan 2024
Dear Guest,We appreciate your glowing review! It's fantastic to hear that our night staff and maintenance team exceeded your expectations by accommodating your needs. We're proud to be a pet-friendly establishment, and we look forward to welcoming you back every time you stay in Wichita. Your satisfaction is our priority!

2/10 Terrible

Anzhelika

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, heater doesn’t work, cold in the room, no breakfast. Not recommended
Stayed 1 night in Jan 2024
Response from Tracy on 9 Jan 2024
Dear Guest,Thank you for your feedback. We apologize for the issues you encountered during your stay. Please be assured that your feedback is valuable, and we'll address the cleanliness and maintenance concerns promptly. We regret any inconvenience and appreciate your understanding. We hope you'll give us another chance to provide a more comfortable experience in the future.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and staff is very nice and helpful
Stayed 1 night in Dec 2023
Response from Tracy on 9 Jan 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay and that our staff provided excellent service. Your kind words are appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel and the staff was extremely nice and helpful.
Stayed 1 night in Dec 2023
Response from Tracy on 9 Jan 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and that our staff provided exceptional service. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future!