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Reviews of Holiday Inn Wichita East I-35, an IHG Hotel

3 out of 5
Holiday Inn Wichita East I-35, an IHG Hotel
549 South Rock Road, Wichita, KS

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 771 reviews" "
Rating 8 - Good. 233 out of 771 reviews" "
Rating 6 - Okay. 72 out of 771 reviews" "
Rating 4 - Poor. 38 out of 771 reviews" "
Rating 2 - Terrible. 36 out of 771 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marketta, little rock

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Vicky on 30 Apr 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

10/10 Excellent

Joe

Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time at this hotel. Staff were amazing. Extremely friendly. The room was very nice and quiet. The restaurant was really good as well.
Stayed 2 nights in Apr 2024
Response from Vicky on 10 Apr 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Check in was simple and very courteous staff. Toilet runs
Stayed 1 night in Apr 2024
Response from Vicky on 9 Apr 2024
Thank you for choosing us for your travel plans, we appreciate the feedback and will make sure to get that toilet checked out. Hope to serve you again soon! Take Care.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stops on our trip from Arizona to Wisconsin.
Stayed 1 night in Mar 2024
Response from Vicky on 1 Apr 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from Vicky on 25 Mar 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Vicky on 11 Mar 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

6/10 Okay

Jeff

Business traveller
Disliked: Property conditions & facilities
My room on the 3rd floor was noisy. The bathroom fixtures were very outdated. I can hardly fit my hands under the tiny faucet. And the shower control would hardly turn.
Stayed 1 night in Feb 2024
Response from Vicky on 29 Feb 2024
Thank you for taking the time to complete a review, we value all feedback and sorry to learn you did not have a good experience. We have shared your comments so we can better deliver a positive guest experience for all our guests.

10/10 Excellent

Taleah, Dinosaur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoy our stay.
Stayed 1 night in Feb 2024
Response from Vicky on 28 Feb 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in Feb 2024
Response from Vicky on 28 Feb 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vicky on 21 Feb 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Jamelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property. Very clean
Stayed 1 night in Feb 2024
Response from Vicky on 5 Feb 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

8/10 Good

Leslie

Stayed 1 night in Feb 2024
Response from Vicky on 25 Mar 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

stephanie

Travelled with family
Liked: Amenities
Great staff and facility
Stayed 2 nights in Jan 2024
Response from Vicky on 1 Feb 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon. Take Care

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vicky on 17 Jan 2024
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff very friendly
Stayed 1 night in Dec 2023
Response from Vicky on 26 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Headed south
Very friendly, helpful staff. Clean reasonably priced rooms and amenities
Stayed 1 night in Dec 2023
Response from Vicky on 15 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vicky on 14 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Would stay here again… great value
Stayed 1 night in Dec 2023
Response from Vicky on 12 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Lesther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Vicky on 12 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

8/10 Good

Kuta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had absolutely no issues at this place, the only thing I did like is that on the website I reserved queen sized beds but when I got to the hotel I was put in rooms with full sized. I was told by the clerk that that's just how the system recognizes things and that they only had full sized beds aside from some had kings. If I would have known that I would have booked king sized beds in two rooms or something like that. I wasn't pleased with the smaller beds.
Stayed 1 night in Dec 2023
Response from Vicky on 6 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us.

8/10 Good

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vicky on 5 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a good experience, hope to serve you again soon.

10/10 Excellent

Connie Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place, The staff are so friendly and welcoming. I wished I could remember the morning waitress name she was super nice and awesome being she was the only one working every morning! This will be my #1 place to stay on my next visit.
Stayed 5 nights in Nov 2023
Response from Vicky on 5 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, see you next time!

8/10 Good

Reji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Nov 2023
Response from Vicky on 5 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent - very helpful and accommodating.
Stayed 1 night in Nov 2023
Response from Vicky on 29 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. We will be back on our next road trip!
Stayed 1 night in Nov 2023
Response from Vicky on 28 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kids did find a bug in their blankets. Our sink was spewing everywhere they called maintenance and did fix it.
Stayed 2 nights in Nov 2023
Response from Vicky on 28 Nov 2023
Thank you for taking the time to complete a review, we value all feedback. We have shared your comments so we can better deliver a positive guest experience for all our guests.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vicky on 20 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness
It was par.
Pretty clean hotel. Needs a few things fixed. You can hear the traffic like they are right outside your window. The beds are hard as a rock.
Stayed 2 nights in Nov 2023
Response from Vicky on 20 Nov 2023
Thank you for choosing to stay with us, we appreciate the feedback.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vicky on 19 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vicky on 14 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

8/10 Good

Mark

Stayed 1 night in Nov 2023
Response from Vicky on 5 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

2/10 Terrible

Craig

Disliked: Staff & service
There was a NJCAA soccer tourney in town. Their guest were slamming door at almost midnight and then 7 am in the morning. Call the front desk and excuse was soccer tourney in town
Stayed 1 night in Nov 2023
Response from Vicky on 14 Nov 2023
Thank you for choosing to stay with us, we appreciate the feedback. Sorry to hear the issues with the noise levels. Hope we can serve you again soon, take care

8/10 Good

Priscilla

Stayed 1 night in Nov 2023
Response from Vicky on 5 Dec 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

8/10 Good

Steven

Stayed 1 night in Nov 2023
Response from Vicky on 14 Nov 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon.

8/10 Good

Bob

Stayed 1 night in Oct 2023
Response from Vicky on 31 Oct 2023
Thank you for choosing to stay with us, we appreciate the feedback. Happy to see you had a good experience, hope to serve you again soon. Take Care

8/10 Good

Marleon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Vicky on 26 Oct 2023
Thank you for choosing to stay with us, we appreciate the feedback. Happy to see you had a good experience, hope to serve you again soon. Take Care

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vicky on 26 Oct 2023
Thank you for choosing to stay with us, we appreciate the feedback.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vicky on 1 Oct 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon. Take Care

8/10 Good

Etsuko

Stayed 1 night in Sep 2023
Response from Vicky on 29 Sept 2023
Thank you for choosing to stay with us, we appreciate the feedback.

8/10 Good

Devin

Stayed 1 night in Sep 2023
Response from Vicky on 31 Oct 2023
Thank you for choosing to stay with us, we appreciate the feedback. Happy to see you had a good experience, hope to serve you again soon. Take Care

8/10 Good

Erik

Stayed 1 night in Sep 2023
Response from Vicky on 19 Oct 2023
Thank you for taking the time to complete a review on your recent stay with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vicky on 15 Sept 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon. Take Care

8/10 Good

Kalyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vicky on 15 Sept 2023
Thank you for choosing to stay with us, we appreciate the feedback

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vicky on 15 Sept 2023
Thank you for taking the time to complete a review on your recent stay with us. Happy to see you had a great experience, hope to serve you again soon. Take Care

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking and close to the freeway
Stayed 1 night in Sep 2023
Response from Vicky on 9 Sept 2023
Thank you for choosing to stay with us, we appreciate the feedback.

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and businesses we needed. Counter person when we checked in very sarcastic and rude. Later when I tried to info he just ignored me. Couch pull out very old and very uncomfortable!
Response from CJ on 14 Aug 2023
Thank you for completing a review on your stay with us. We have shared your comments with the team and hope to serve you again. Take Care

8/10 Good

James

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Location, easy to get to and the shopping close by.
Stayed 1 night in Aug 2023
Response from CJ on 12 Aug 2023
Thank you, James, for the review, hope to serve you again soon!

2/10 Terrible

saketh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn’t say anywhere that there are no fans in room I wouldn’t have booked if I have know it beforehand
Stayed 1 night in Aug 2023
Response from CJ on 8 Aug 2023
Thank you for completing a review, hope to serve you again.

10/10 Excellent

Marivel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from CJ on 8 Aug 2023
Thank you for the great review, hope to serve you again , take care