Exterior

Reviews of Best Western Wayside Inn

3 out of 5
Best Western Wayside Inn
4103 56th Street, Wetaskiwin, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 189 reviews" "
Rating 8 - Good. 70 out of 189 reviews" "
Rating 6 - Okay. 19 out of 189 reviews" "
Rating 4 - Poor. 4 out of 189 reviews" "
Rating 2 - Terrible. 0 out of 189 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ron, Eagle Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent…great service, exceptionally clean and everyone is friendly!
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping wasn't the greatest, forgot to refill shampoo and conditioner, didn't empy coffee pod and left items on the floor.
Stayed 3 nights in Apr 2024
Response from Best Western Wayside Inn Guest Services on 24 Apr 2024
Hi Teresa, thank you for staying at the Best Western Wayside Inn, Wetaskiwin and also for completing the guest survey.Please accept our apologies for not providing the experience that we would wish to provide our guests. Please be assured that we have reviewed your feedback with our staff and management team and will strive for improvement. We hope to see you again.

8/10 Good

Julien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2024
Response from Best Western Wayside In Guest Services on 4 Apr 2024
Hi Julien, Thank you for staying at the Best Western wayside Inn during your recent visit to Wetaskiwin. It is good to know that you had a good experience at our hotel. We hope to see you again real soon.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stay. Easy to get to hospital from BW. Pub dining was enjoyable. PLEASE NOTE: if you are staying for pending hospital procedures, BW will only discount your stay IF you book directly with them and not thru a booking agent.
Stayed 1 night in Mar 2024
Response from Best Western Wayside In Guest Services on 4 Apr 2024
Hi Wendy, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin.We are happy to know that you enjoyed dining at our pub and we hope to see you again real soon.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Western Wayside Inn Guest Services on 19 Mar 2024
Hi Kerry, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Hoping to see you again real soon :-)

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was very cold and the heat was not working properly
Stayed 2 nights in Jan 2024
Response from Best Western Wayside Inn Guest Services on 14 Mar 2024
Hi Katherine, thank you for staying at the Best Western Wayside Inn during your recent visit to Wetaskiwin. We apologized for the inconvenience in your room due to AC issues. Please be assured that we have reviewed your feedback with our staff and management team and will strive for improvement. Again, our apologies and we hope to see you again.

10/10 Excellent

Cory

Stayed 1 night in Feb 2024
Response from Best Western Wayside Inn Guest Services on 26 Mar 2024
Hi Cory, thank you for staying at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank you also for completing the survey and we are looking forward to your next visit.

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2024
Response from Best Western Wayside Inn Guest Services on 31 Jan 2024
Hi Gina, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasoanble price friendly staff. Clean comfortable room with a very omfortable bed
Stayed 2 nights in Jan 2024
Response from Best Western Wayside Inn Guest Services on 28 Jan 2024
Hi Blaine, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. We are very happy to hear our team and facilities made such a positive impression with you. We share all our guest surveys with our staff and I know they will greatly appreciate your kind feedback and the acknowledgment of their hard work.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Best Western Wayside Inn Guest Services on 28 Jan 2024
Hi Sean, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Yvonne

Stayed 1 night in Dec 2023
Response from Best Western Wayside Inn Guest Services on 28 Jan 2024
Hi Yvonne, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Robin

Stayed 1 night in Nov 2023
Response from Best Western Wayside Inn Guest Services on 31 Dec 2023
HI Robin, thank you for choosing to stay at the Best Western Wayside Inn during your visit to Wetaskiwin and thank you also for completing the guest survey.Looking forward to your next booking.

10/10 Excellent

Vincent

Stayed 1 night in Oct 2023

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Best Western Wayside Inn Guest Services on 26 Sept 2023
Hi Jody, thank you for completing the guest survey regarding your recent stay at the best Western Wayside Inn, Wetaskiwin. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and all went well. The staff was welcoming and helpful. We had a king size bed in our room which was very comfortable, but it was a little tight in the room moving around. We would stay there again.
Stayed 3 nights in Sep 2023
Response from Best Western Wayside Inn Guest Services on 10 Sept 2023
Hi Michael, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. We are happy to know that you enjoyed your stay and our staff made a such a positive impression with you. We share all our guest surveys with our staff and I know they will greatly appreciate your kind feedback and the acknowledgment of their hard work. We are looking forward to your next stay.

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms was clean and a good size. Breakfast was really good. Just overall good experience for the money paid
Stayed 2 nights in Aug 2023
Response from Best Western Wayside Inn Guest Services on 10 Sept 2023
Hi Shannon, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. We are happy to know that you enjoyed our breakfast offering and our staff made a such a positive impression with you. We share all our guest surveys with our staff and I know they will greatly appreciate your kind feedback and the acknowledgment of their hard work. Hope to see you real soon.

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Very Nice Staff!!
Stayed 2 nights in Aug 2023
Response from Best Western Wayside Inn Guest Services on 23 Aug 2023
Hi Debbie, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you again real soon.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, everyone helpful.
Stayed 2 nights in Aug 2023
Response from Best Western Wayside Inn Guest Services on 8 Aug 2023
Hi Pat, thank you for staying at the best Western Wayside Inn during you recent visit to Wetaskiwin. We are very happy that you had a great stay with our hotel. Thank you for the kind words, we are looking forward to your next visit.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was so friendly, polite and personable! Our room was quiet, clean and comfortable. Would definitely here stay again!
Stayed 2 nights in Jul 2023
Response from Best Western Wayside Inn Guest Services on 26 Jul 2023
Hi Lisa, thank you for choosing to stay at Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank you also for completing the guest survey and for the kind words. We are so happy to know you had a great stay with us. Looking forward to see you real soon.

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in Jul 2023
Response from Best Western Wayside Inn Guest Services on 18 Jul 2023
Hi Myrna, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and thank you also for completing the guest survey. We are happy to know it was convenient for you to stay at our hotel. We hope to see you real soon.

4/10 Poor

Michelle

Stayed 1 night in Jul 2023
Response from K.Sjolin on 31 Jul 2023
I am disappointed to see you did not enjoy your stay at the hotel. Please accept my apologies for not meeting your expectations. If you could contact me directly at the hotel I would very much like more detail as to what caused you to feel this way. I look forward to hearing from you.

8/10 Good

Wes

Stayed 2 nights in Jun 2023
Response from Best Western Wayside Inn Guest Services on 28 Jun 2023
Hi Wes, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and completing the guest survey.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Staff
The beds are on small side BUT the cleanliness of the property makes it all better. Each staffer we encountered from front desk to housekeeping were professional, prompt and friendly.
Stayed 3 nights in May 2023
Response from Best Western Wayside Guest Services on 31 May 2023
Hi Marina, thank you for choosing to stay at the Best Western Wayside Inn in Wetaskiwin and also for completing the guest survey.We are very happy to hear that our staff and facilities made such a positive impression with you. We share all our guest surveys with our staff, and I know they will greatly appreciate your kind feedback and the acknowledgment of their hard work.See you real soon :-)

10/10 Excellent

Leslie

Stayed 2 nights in May 2023
Response from Best Western Wayside Inn Guest Services on 10 May 2023
Hi Leslie, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and completing the guest survey. We are happy that you had a wonderful experience in our hotel. Looking forward to see you real soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. The bed was not very comfortable. It needs to be replaced. Otherwise the hotel is well maintained.
Stayed 3 nights in Apr 2023
Response from Best Western Wayside Inn Guest Services on 12 Apr 2023
Hi Mark, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Please accept our apologies for not providing the experience that we would wish to provide our guests. Please be assured that we have reviewed your feedback with our staff and management team and will strive for improvement. Again our apologies, we hope we have a chance to have you back at the hotel and provide a much better experience next time.

6/10 Okay

Dawn

Stayed 4 nights in Apr 2023
Response from Best Western Wayside Inn Guest Services on 10 May 2023
Hi Dawn, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and completing the guest survey. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope we have a chance to have you back at the hotel and provide a much better experience next time.

6/10 Okay

Troy

Travelled with family, Business traveller
Liked: Staff & service, amenities
Did not clean room after first night as promised upon check in, not that big of deal but strange. Small trash bins and small beds. Busy bar with lots of bar paterons around hotel lobby / entrance. Lots of smoking which was a turnoff
Stayed 2 nights in Mar 2023
Response from Best Western Wayside Inn Guest Services on 8 Apr 2023
Hi Troy, please accept our apologies for not providing the experience that we would wish to provide our guests. Please be assured that we have reviewed your feedback with our staff and management team and will strive for improvement. Again our apologies, we hope we have a chance to have you back at the hotel and provide a much better experience next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Room was great, was on main floor though and sound transfer from little kids running around in the room above was pretty noisy late at night. Rooms were clean, staff very friendly.
Stayed 3 nights in Mar 2023
Response from Best Western Wayside Inn Guest Services on 29 Mar 2023
Hi there, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and completing the guest survey. We are sorry to hear that your stay was not as restful as we expect to provide our guests. We appreciate our guests feedback and tailor our property improvement and staff training programs around it. With that in mind, did you bring the issue of noise to our Front Desk agents attention? If so, what was there response? Any additional feedback that you could provide would be greatly appreciated. On the other hand, We are very happy to hear that our staff and facilities made such a positive impression with you. We share all our guest surveys with our staff, and I know they will greatly appreciate your kind feedback and the acknowledgment of their hard work.Again, our apologies and rest assured, we will provide a much better experience next time.

10/10 Excellent

Donald

Stayed 2 nights in Jan 2023
Response from Best Western Wayside Guest Services on 17 Jan 2023
Hi Donald, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast
Response from Best Western Wayside Inn Guest Services on 17 Jan 2023
Hi Richard, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. We are happy to know you enjoy the breakfast we offer and we hope to see you real soon.

10/10 Excellent

Hal

Travelled with family
Liked: Cleanliness, staff & service
Check in was easy and much appreciated after a long day on the road
Stayed 1 night in Jan 2023
Response from Best Western Wayside Guest Services on 14 Jan 2023
Hi Hal, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. We are very happy to hear our team made such a positive impression with you. We share all our guest surveys with our staff so they know and will greatly appreciate your kind feedback and the acknowledgment of their hard work.

4/10 Poor

Misty

Stayed 1 night in Dec 2022
Response from K.Sjolin GM on 19 Dec 2022
I am disappointed to see you were not with your stay at the hotel. Please accept my apologies. I would love the opportunity to discuss what caused you to feel this way. Please contact me directly at the hotel and I would be happy to discuss your situation further.KentGM

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 1 night in Dec 2022
Response from Best Western Wayside Inn Guest Services on 13 Dec 2022
Hi Shelley thank you for staying at the Best Western Wayside Inn in Wetaskiwin and thank you also for completing the survey. It was a pleasure having you at our hotel and we hope to see you soon.

10/10 Excellent

Curtis

Stayed 1 night in Nov 2022
Response from Best Western Wayside Inn Guest Services on 30 Nov 2022
Hi Curtis, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leanne

Stayed 1 night in Nov 2022
Response from Best Western Wayside Inn Guest Services on 30 Nov 2022
Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is inviting, comfortable and clean. The staff were super friendly and helpful. I have stayed before and will stay again.
Response from Mae on 7 Nov 2022
Hi Belinda, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and also for completing our guest survey. Thank you for complementing our staff, it was a pleasure having you at our hotel and looking forward to see you soon :-)

8/10 Good

Lori

Stayed 1 night in Oct 2022

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Everything was clean. Nice stay.
Stayed 1 night in Sep 2022
Response from Best Western Wayside Guest Services. on 9 Oct 2022
Hi Curtis, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. We are glad to know that you had a pleasant experience staying at our hotel. We hope to see you again real soon.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t thrilled by breakfast Price was right. Service fine but food wasn’t hot
Stayed 1 night in Sep 2022
Response from Kent Sjolin, General Manager on 26 Sept 2022
Hi Christopher, Thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin. Thank-you also for completing our guest survey. I'm very disappointed to hear you breakfast was not up to the standards we expect to provide our guests. Please accept my apologies. I will be reviewing your feedback with our restaurant management team in an effort to ensure that we learn and improve. I will also share your kind feedback with our servers as well, they always appreciate hearing feedback from our guests.

6/10 Okay

Bev

Liked: Cleanliness, staff & service
Disliked: Amenities
There were people hanging around outside at all hours and at times inside.
Stayed 3 nights in Aug 2022
Response from Best Western Wayside Inn Guest Services on 30 Aug 2022
Hi Bev, please accept our apologies for not providing the experience that we would wish to provide our guests. Please be assured that we have reviewed your feedback with our staff and management team and will strive for improvement. Again our apologies, we hope we have a chance to have you back at the hotel and provide a much better experience next time.

10/10 Excellent

Eric

Travelled with family
Excellent service. Very clean and always ready to help. I was asked if I wanted to get my room cleaned everyday and I thought this was very kind these days.
Stayed 1 night in Aug 2022
Response from Best Western Wayside Inn Guest Services on 30 Aug 2022
Hi Eric, thank you for taking time to complete the guest survey. We always make sure that our guests are taken cared of and that they feel comfortable all the time. We also share all our guest surveys with our staff and we know they will greatly appreciate your kind feedback and the acknowledgment of their hard work. Hope to see you in the near future.

6/10 Okay

Ernie

Liked: Staff & service
Good location. The complimentary breakfast starts at 8 am long after most people need to be on the road or off to work. Not a very helpful "add on".
Stayed 2 nights in Aug 2022
Response from Best Western Wayside Inn Guest Services on 17 Aug 2022
Hi Ernie, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and thank you also for taking the time to complete the guest survey. We apologize for the misinformation but our grab and go breakfast bag is available anytime before 8:00 AM at the front desk. It is the restaurant that opens at 8:00 AM for hot breakfast. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Viktoria

Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The OBrians restaurant complimentary breakfast server Jessica (if I remember correctly) was awesome. Food was terrific. The room was great too. Had a fantastic stay after our days out at BVJ.
Stayed 2 nights in Jul 2022
Response from Mae on 2 Aug 2022
Hi Robert, thank you for taking time to complete the guest survey. We are very happy to hear our team and facilities made such a positive impression with you. We share all our guest surveys with our staff and we know they will greatly appreciate your kind feedback and the acknowledgment of their hard work. Hope to see you in the near future.

8/10 Good

Maxine

Stayed 1 night in Jul 2022
Response from Mae on 30 Jul 2022
Hi Maxine, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and thank you also for taking the time to complete the guest survey. We hope to see you again real soon.

8/10 Good

Deanna

Stayed 2 nights in Jul 2022

10/10 Excellent

Kevin

Stayed 1 night in Jul 2022

8/10 Good

Kathy

Liked: Staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Jul 2022
Response from Best Western Wayside Inn Guest Services on 20 Jul 2022
Hi Kathy, thank you for choosing to stay at the Best Western Wayside Inn during your recent visit to Wetaskiwin and thank you also for completing the guest survey. We hope to see you again real soon.

10/10 Excellent

priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel in Wetaskiwin. The restaurant Barney's was also great for Breakfast & lunch ( I never tried their dinner menu). We had comfortable beds for sleep and the hotel room was spacious enough for our family of 4. Recommend this hotel to anyone needing a clean place to sleep!
Stayed 1 night in Jun 2022
Response from Mae on 19 Jun 2022
Hi Priscilla, thank you for taking the time to complete the survey. We are happy to know you had a wonderful stay at our property. Thank you for the kind words, we hope to see you again real soon!

8/10 Good

Dirma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was located with a window facing a restaurant/bar out back and right beside the ice machine..since I was trying to get to sleep early, it was was somewhat louder and annoying for a bit…but otherwise the bed was comfy, the room was clean, the bathroom was nice.
Stayed 1 night in Jun 2022
Response from Mae on 12 Jun 2022
Hi Dirma thank you for taking time to complete the guest survey. Our apologies for having you in a room beside the ice machine and near the bar. We were fully book that time and cannot transfer you to any room. We will make a note on your profile regarding your room preference so you will be more comfortable on your next stay with us.