Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Hotel was very tired. Room was awful

Posted 13-Oct-2014
Cons: Everything really needs improving at this hotel.
From start to finish the visit to the hotel was disappointing. When calling the hotel the staff could not hear us due to a wedding party in the reception area - we had to keep calling back. When we arrived you could hardly hear the desk staff due to the noise coming from the wedding party. Why were the wedding in the reception area and not in the bar or another function room? When we arrived in the room we were thoroughly disappointed. The room was very poorly decorated and the lighting was awful. The furniture in the room was scratched and would not have looked out of place at a second hand furniture store. This is NOT 4 star quality by any stretch of the imagination. The bar in the hotel is so small and soulless I hardly see the point of having it. The breakfast was a joke......all the food that was meant to be ot was cold and the sausages were for hobbits. Why is the quality of the brWill not stay at this hotel again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Preston, Lancs.

Nice hotel but a bit expensive

Posted 18-Sep-2014
Pros: Easy to check in, nice accommodation, and easy to check out
Cons: Knowing what was going on, on this particular week, ie auditions etc, get more staff in to help out.
Location: The location of the hotel to Leeds railway station was very good and easy to find. I didn't venture out due to the activities within the hotel.
I checked in on Monday 15th September with no problems. I then went to the restaurant for an evening meal. The restaurant was grossly under staffed compared to the amount of guests present. It didn't help when one waitress spent about 10 to 15 minutes talking to two presumed guests and was quite oblivious to what was going on around her. Her actions were not what you would expect in a busy restaurant. The following morning I went for breakfast, knowing I would have to pay for it as it wasn't included in the booking. When I checked out, I was asked if I had a tkt or a card, and when I said no, I was charged the same price for my breakfast as I paid for my main meal the night before. This made my breakfast very expensive.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Lee-from-Londonfrom UK

Good Hotel

Posted 30-Aug-2014 on Hotels.com
I enjoyed my stay. Hotel was quiet. I had booked a single occupancy. I was disappointed not to have a double bed. Floor is a bit squeaky. This is a good hotel for business travellers and when I stayed both breakfast and room wifi were in the price, which is very good. Parking onsite was £20 for 24 hours.
2 out of 5
by A verified travellerfrom Brighton

Over priced and rude staff

Posted 25-Aug-2014
Beds were very uncomfortable and rooms very small. This should be a 3 star hotel.
4 out of 5
Recommended
for Business Travellers
by Un Françaisfrom France

Rapport Qualité prix correct.

Posted 17-Aug-2014 on Hotels.com
L'hôtel n'est pas tout jeune et il est dommage qu'il ne soit pas mieux entretenu, mais cela reste correct. La moquette ne le met pas en valeur. Pour info, j'avais une chambre double. Douche et baignoire. La salle de bain est bien, le lit aussi. Côté bruit, je n'étais pas côté rue donc c'était calme mais ça ne doit pas être le cas pour toutes les chambres. La chambre est petite mais si l'on envisage pas de passer sa journée à l'hôtel c'est correct aussi.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Miyazaki JAPAN

駅に近く便利なホテル

Posted 13-Aug-2014
無線LANのつながりがやや悪く、1日3時間(?)の制限があった。 部屋は狭くないが、ボストンバッグを拡げたままで生活できるほどの広さはなかった。 スタッフはとても気さくで親切だった。 日本の感覚からすすると値段は高いが、イギリスの平均的なレベルと思う。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Harrogate

City centre hotel near to airport bus stop

Posted 08-Aug-2014
Pros: Handy for walking areas and very convenient for train and bus station
Cons: Hot plates for breakfast and don't run short of food
Location: 5 minutes from bus stop going to LBA airport and just a bit further from train station. But still near the city centre.
A bit slow at check-in - only one on duty dealing with someone who was making an online booking for the hotel! Reasonable choice for breakfast but had to wait for orange juice to be refilled. Spoiled by plates being cold.
3 out of 5
Recommended
by Jamesfrom London

Not a high end hotel

Posted 22-Jul-2014 on Hotels.com
Looks as if it was designed and built to be a high end hotel, but it just doesn't cut it. Had to go and find a bar man to serve me on 2 occasions. Hotel and rooms need some general TLC, currently look a little shabby.
3 out of 5
Recommended
for Business Travellers
by Gemmafrom London

Overpriced

Posted 17-Jul-2014 on Hotels.com
I stayed here over the weekend the 12th Jul for two nights- the hotel wasn't the cleanest & the room was by far the tiniest room I've ever stayed in EVER & the bed was tiny (double if you could call it that) the room was VERY claustrophobic I wouldn't stay again as it was a lot of money for what it was