Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Preston, Lancs.

Nice hotel but a bit expensive

Posted 18-Sep-2014
Pros: Easy to check in, nice accommodation, and easy to check out
Cons: Knowing what was going on, on this particular week, ie auditions etc, get more staff in to help out.
Location: The location of the hotel to Leeds railway station was very good and easy to find. I didn't venture out due to the activities within the hotel.
I checked in on Monday 15th September with no problems. I then went to the restaurant for an evening meal. The restaurant was grossly under staffed compared to the amount of guests present. It didn't help when one waitress spent about 10 to 15 minutes talking to two presumed guests and was quite oblivious to what was going on around her. Her actions were not what you would expect in a busy restaurant. The following morning I went for breakfast, knowing I would have to pay for it as it wasn't included in the booking. When I checked out, I was asked if I had a tkt or a card, and when I said no, I was charged the same price for my breakfast as I paid for my main meal the night before. This made my breakfast very expensive.
2 out of 5
by A verified traveller from Brighton

Over priced and rude staff

Posted 25-Aug-2014
Beds were very uncomfortable and rooms very small. This should be a 3 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Harrogate

City centre hotel near to airport bus stop

Posted 08-Aug-2014
Pros: Handy for walking areas and very convenient for train and bus station
Cons: Hot plates for breakfast and don't run short of food
Location: 5 minutes from bus stop going to LBA airport and just a bit further from train station. But still near the city centre.
A bit slow at check-in - only one on duty dealing with someone who was making an online booking for the hotel! Reasonable choice for breakfast but had to wait for orange juice to be refilled. Spoiled by plates being cold.
2 out of 5
by A verified traveller from Australia

Noisy hotel close to Station limited facilities

Posted 13-Jul-2014
Pros: Staff were pleasant
Cons: Wifi, noise, cleanliness
Location: Close to the railway station and shopping complexes
There was no wifi in the rooms and no leads for minicomputers to the internet. My room was extremely noisy with bins being emptied into a large rubbish truck late at night and early morning on the cobbled street outside the room. The floor was gritty and remained so throughout the stay. One of the room lights did not work. There were no tissues in the bathroom and the toiletries were not replaced. There was no airconditioning but because of the noise I had to keep the window closed. My bathroom was set up for someone in a wheelchair, which luckily I do not need. There was no comment made about this when the room was allocated. Not somewhere I would ever return to or recommend.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Pennsylvania USA

A solid hotel, perhaps a bit pricey

Posted 11-Jul-2014
Location: Being in downtown Leeds is really convenient. You can catch the bus to the Uni or to anywhere else in town very easily.
Our room was very comfortable. The bed was excellent. The bathroom was nice, and although it was an old hotel, it has been modernized. I will say that those who are elderly or disabled would have a hard time climbing in and out of the bathtub in our room, which has very steep sides. The most serious complaint I have about the hotel is that the internet access is a huge pain. You can't connect to wireless in your room, and the service is patchy at best. I don't doubt this is because it's a big, old, heavy building, but a four-star hotel really ought to have faultless internet service.
3 out of 5
Recommended
for Everyone
by A verified traveller from c

Close to the centre of Leeds

Posted 08-Jul-2014
Nice hotel, staff couldn't do enough for you. Rooms were small but adequate. No air conditioning in rooms but was supplied a fan although just circulated the hot air around. Overall nice place to stay
4 out of 5
Recommended
for Everyone
by Frazer from Warsaw

A pleasant stay at The Met

Posted 25-Jun-2014
Pros: See above.
Cons: A poor choice of keg beers in the bar; OK if you're 'a lager man'.
Location: The Met is 4 minutes walk from the railway station and as I was in Leeds to go to the Test at Headingley, it was in a good location for me.
It was great value for the price; B&B in Leeds wouldn't be much cheaper. A wide choice of good food. I had a very comfortable room with more than adequate facilities. I found the staff both very friendly and helpful
2 out of 5
by sandy from yorkshire

Too hot too noisy

Posted 24-Jun-2014
Pros: staff and food
Cons: Double glazing and air con
Location: Near station.
No double glazing very noisy No air con very hot windows on open slightly fans on request Breakfast Good Staff friendly and helpful.
4 out of 5
Recommended
for Couples
by Malcolm Moon from Preston

nOISE PROBLEM

Posted 21-Jun-2014 on Hotels.com
Beautiful hotel, shame about the noise of the road. Didn't sleep at all.
3 out of 5
Recommended
for Families
by Clarke from Birmingham

Room not as good as expected

Posted 21-Jun-2014 on Hotels.com
The rooms we were allocated were on the top floor of the hotel - rooms very small and so warm it was difficult to sleep. There was a portable fan you could plug in however it made too much noise to use whilst you were trying to sleep. The hotel reception area and downstairs was stylish and had air conditioning - it is a shame this luxury and style does not extend to top floor rooms.