Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Far too expensive for what it is

Posted 20-Jul-2015
Pros: location
Cons: everything
Twice when I booked through Expedia, standard double room, I received room for disabled people. The hotel rates are far too expensive for what it is. Breakfast choice is very poor, the beds and pillows are uncomfortable. I wouldn't recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel Nähe City

Posted 12-Jul-2015
Pros: citynähe
Hotel ist sehr Central gelegen und bietet für seine Verhältnisse ein gutes Preis Leistungsverhätnis. Durch das neu- und umgebaute Hafenviertel fühlt man sich sehr wohl.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Pros: Location
Cons: New bedroom carpets
Location: Good location
Average stay - nice to be near the docks. Hotel was ok. Breakfast needed more choice
4 out of 5
Recommended
for Everyone
by A verified traveller

Mother and daughter city break

Posted 26-May-2015
Cons: More than one member of staff on reception at busy times - there were long queues at times.
A busy hotel with friendly staff. Room very clean and breakfast surprisingly good standard. Would be even better if river taxi ran after seven - it's an excellent free service and saves your legs after a full shopping day!
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 30-Apr-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good hotel and staff

Posted 17-Apr-2015
The room cleanliness, staff and general vibe was fantastic. The staff organised whatever we needed straight away with a smile on their face. The room was spacious and the bed was really comfortable. We actually chose this hotel for the breakfast but unfortunately, that's the part that let us down. It definitely left us feeling very hungry come lunchtime.
2 out of 5
by A verified traveller from york

Ok hotel. Breakfast fiasco

Posted 12-Apr-2015
Check in was fine and room was standard-expected for budget hotel. Breakfast experience was awful. All the hot food had run out and it took ages for it to be replenished. We had to ask for more plates and even ask for more hot food!! I understand certain times are busy periods but the staff could be organised enough to have more food being cooked/kept warm ready to lift out when what was out had run out. Instead there was a queue of people waiting for more hot food to be cooked!!!
Comment from Hotel Management
16-Apr-2015 by dean , Hotel Management
Dear Guest. I am sorry that you had to wait for extra food to be freshly cooked we do have some of the food items prepared to replace and it appears that this may not have been the case for your stay. We have addressed this with the team member to ensure that they are anticipating the timings better to ensure that a smoother service occurs I do hope this would not detract from you visiting us again Kind regards Dean
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 07-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, very welcoming, easy to park.

Posted 20-Feb-2015
Pros: as above
Cons: as above
Location: as above
The hotel is next to the armories muesum, it is 2 mins from the centre of Leeds. There is a pizza express just opposite . Free Wi fi .Staff are lovely and this is our second visit. They always welcome our little dog. Only a couple of niggles, the first being the grubby net curtains and the second being the very thin duvets ,bit chilly!! They could do with a plug near the mirror for my hair irons! I would recommend the hotel and we will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

As advertised...an express hotel

Posted 01-Feb-2015
A clean and comfortable express hotel. Ideally located for the armouries and not to far from the main shops either.
Comment from Hotel Management
06-Mar-2015 by dean, Hotel Management
Dear David Thank you for taking the time to complete a review. It is great to read you had a comfortable stay and that the hotel met your expectations We look forward to welcoming you again Kind regards Dean