Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Pros: Location
Cons: New bedroom carpets
Location: Good location
Average stay - nice to be near the docks. Hotel was ok. Breakfast needed more choice
4 out of 5
Recommended
for Everyone
by A verified traveller

Mother and daughter city break

Posted 26-May-2015
Cons: More than one member of staff on reception at busy times - there were long queues at times.
A busy hotel with friendly staff. Room very clean and breakfast surprisingly good standard. Would be even better if river taxi ran after seven - it's an excellent free service and saves your legs after a full shopping day!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good hotel and staff

Posted 17-Apr-2015
The room cleanliness, staff and general vibe was fantastic. The staff organised whatever we needed straight away with a smile on their face. The room was spacious and the bed was really comfortable. We actually chose this hotel for the breakfast but unfortunately, that's the part that let us down. It definitely left us feeling very hungry come lunchtime.
2 out of 5
by A verified travellerfrom york

Ok hotel. Breakfast fiasco

Posted 12-Apr-2015
Check in was fine and room was standard-expected for budget hotel. Breakfast experience was awful. All the hot food had run out and it took ages for it to be replenished. We had to ask for more plates and even ask for more hot food!! I understand certain times are busy periods but the staff could be organised enough to have more food being cooked/kept warm ready to lift out when what was out had run out. Instead there was a queue of people waiting for more hot food to be cooked!!!
Comment from Hotel Management
16-Apr-2015 by dean , Hotel Management
Dear Guest. I am sorry that you had to wait for extra food to be freshly cooked we do have some of the food items prepared to replace and it appears that this may not have been the case for your stay. We have addressed this with the team member to ensure that they are anticipating the timings better to ensure that a smoother service occurs I do hope this would not detract from you visiting us again Kind regards Dean
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, very welcoming, easy to park.

Posted 20-Feb-2015
Pros: as above
Cons: as above
Location: as above
The hotel is next to the armories muesum, it is 2 mins from the centre of Leeds. There is a pizza express just opposite . Free Wi fi .Staff are lovely and this is our second visit. They always welcome our little dog. Only a couple of niggles, the first being the grubby net curtains and the second being the very thin duvets ,bit chilly!! They could do with a plug near the mirror for my hair irons! I would recommend the hotel and we will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sheffield

As advertised...an express hotel

Posted 01-Feb-2015
A clean and comfortable express hotel. Ideally located for the armouries and not to far from the main shops either.
Comment from Hotel Management
06-Mar-2015 by dean, Hotel Management
Dear David Thank you for taking the time to complete a review. It is great to read you had a comfortable stay and that the hotel met your expectations We look forward to welcoming you again Kind regards Dean
5 out of 5
Recommended
for Families
by MARTYNfrom Hull

Perfect For Royal Armouries

Posted 30-Jan-2015 on Hotels
Perfect for Royal Armouries(100 yards) and a pleasant 20 minute walk along the river to the City Centre
Comment from Hotel Management
25-Apr-2015 by Dean, Hotel Management
Dear Martyn Thank you for your review, we are indeed in a great location for the city centre being close enough but far enough away not to be disturbed by the usual late night noise Kind regards Dean
5 out of 5
Recommended
for Couples
by Peter

This traveller left a rating score only Posted 20-Jan-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 14-Jan-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by Eigofrom Estonia

Good for few days in town

Posted 05-Jan-2015 on Hotels
The hotel is about 20 minutes walk from town center. Staff is really nice! Breakfast average as the hotel but the district is super!