Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from reading

Always stay there when I visit leeds!!

Posted 07-Oct-2014
Very comfortable hotel with spacious rooms, good facilities and near to the city centre and the train station. Will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from cambridge

The best staff ever!!!

Posted 08-Sep-2014
My friend and I had a girls night away in leeds and booked the crown plaza as a cheap deal. The hotel was nice and in a good location. If you are looking for pure luxury this probably isn't the one however so far as the staff go it is second to none! From the minute we arrived they made us feel welcome. As we are not from leeds they answered all our daft questions of where to go etc. Even had some banter with the night staff when we got back from out night out! Fab stay and would definitely book again if we are in leeds !
5 out of 5
Recommended
for Families
by A verified traveller from garstang

Great family hotel

Posted 05-Aug-2014
Cons: Prices in the restaurant, I thought they were very steep but the free childrens meals helped even it out we were overcharged £40 but easily sorted out
Very good hotel receptionist, excellent family room with 2 double comfy beds. Close to shops very expensive food in restaurant at night read £17 for a burger and the chips were cold. Brilliant breakfast couldn't have had more variety. Children are allowed in the pool which I figure is unusual in leeds. My daughter loved the chocolate treats on the pillows! Absolute bargain for the hotel rate.
4 out of 5
Recommended
for Everyone
by A verified traveller from East Yorkshire

Family party in City Centre

Posted 04-Aug-2014
Pros: Spacious and clean
Cons: Bathroom - bath plug did not fit the bath water would not empty and therefore could not have a shower the following morning.
The staff were welcoming and hotel offered excellent facilities in a good location to celebrate a city centre family party. Breakfast was delicious and good value. Would come again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Preston, lancashire

Lovely place to stay

Posted 31-Jul-2014
Stayed one night but everything was perfect. The duty manager Matt was so helpful - nothing too much trouble. Would definitely stay here again and recommend this hotel to anyone
4 out of 5
Recommended
for Business Travellers
by Phil H from Swindon, UK

Factor in the cost of parking!

Posted 22-Jul-2014 on Hotels.com
This is a pleasant hotel about 10 minutes walk from the centre of Leeds. Room is quite large and comfortable and in good order. The staff are friendly and are not forced to adopt a corporate persona, so the hotel has a B&B atmosphere but on a grand scale. My biggest gripe about this hotel is the cost of parking - parking overnight is charged to the room and significantly increases the cost. It may be cheaper to stay in one of the public car parks nearby, otherwise I think I would look elsewhere for accomodation in future.
5 out of 5
Recommended
for Personal Event
by Andy from Lincoln

An excellent hotel

Posted 20-Jul-2014 on Hotels.com
This hotel is excellent, very clean and well maintained with efficient and friendly staff. We enjoyed our stay very much. There is everything you require in the rooms and the food was great.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Lovely hotel for a city break in Leeds

Posted 17-Jul-2014
Location: Leeds is a fantastic city with plenty of bars and restaurants. The Trinity Shopping Centre is great, you must visit the food court!!
Only stayed for 1 night for our son's Graduation. Excellent facilities and very friendly staff. Great location, a pleasant stroll into the city centre
5 out of 5
Recommended
by Richard from Scotland

So friendly

Posted 13-Jul-2014 on Hotels.com
The reception and the restaurant staff were exceptional - so attentive, friendly and helpful. If I am needing to stay in that area again I would have no hesitation to stay. Only criticism is having to pay for parking onsite
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 08-Jul-2014 on Hotels.com