Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds

Nice Hotel

Posted 20-Feb-2015
Pros: Lovely Staff & clean room
Cons: Not really
Location: its about a 20 min walk into the centre of Leeds
Nice clean hotel & staff were lovely, Room was nice & clean
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Super Friendly Staff

Posted 17-Feb-2015
A very nice place to stay with incredibly friendly local staff on the reception which I thought was fantastic. Great pool and very tidy place. It is close to the train station, but the only down side is the hotel is near the business district so not a lot else around the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom West Sussex

2 night stay for Audition

Posted 28-Jan-2015
Pros: Everything
Cons: Nothing
Location: Ideal for City Centre and Ring Road for easy access.
Our son had an audition in Leeds and we wanted to stay somewhere nearby. We could not have chosen a better hotel. All members of staff were polite and helpful and are a credit to Crowne Plaza hotels. Would certainly stay again and recommend the hotel to others.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom leeds

wonderful hotel

Posted 26-Jan-2015
Pros: Pool facilities really good, robes in room and chocolates and biscuit great touch.
Cons: Parking included in the rate.
Location: Lots of great restaurants and bars close by, it's only a short into town centre.
2 out of 5
by A verified traveller

Bad staff & help your self

Posted 12-Jan-2015
Pros: The room
Location: Good
Good hotel, but does not rise to the level of the four-star, especially in the service and reception
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bury St Edmunds, Suffolk

Weekend in my home town.

Posted 03-Jan-2015
Pros: Location and high standards.
Cons: Not much,
Location: Only 5 minutes from the rail station and the the shops.
Having previously stayed at the Crowne Plaza we had no hesitation in re-booking for our latest visit. The whole ambiance of the hotel is one of professionalism and friendliness. Nothing seemed to be too much trouble for the staff who tendered to our every need. Matt, the duty manager, was especially friendly and we were made to feel 'at home'. Will definitely stay again.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel but let down being not being informed

Posted 18-Nov-2014 on Hotels.com
Hotel was ok, a good location for where we wanted to be. However, there was a road race planned for the next day that went right passed our hotel. This meant that not only were we trapped in the hotel, unable to move our car, but we were woken at 5:50am on a Sunday morning by the organizers testing the PA equipment at FULL volume. It would have been nice of the hotel to warn us of this in advance and a) give us the option to cancel or b) at least put us at the back of the hotel. Wasn't exactly the most restful experience.
5 out of 5
Recommended
for Families
by Lesafrom Cumbria

Relaxing

Posted 18-Nov-2014 on Hotels.com
A lovely place to relax, have a swim and pamper with family after shopping in the bustle of Leeds City center. Our 2nd year and certainly won't be our last!
5 out of 5
Recommended
for Couples
by Davidfrom Huddersfield

Top notch!

Posted 15-Nov-2014 on Hotels.com
Great location, friendly staff and really nice room....... Slightly on the pricey side otherwise great.