Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from cambridge

The best staff ever!!!

Posted 08-Sep-2014
My friend and I had a girls night away in leeds and booked the crown plaza as a cheap deal. The hotel was nice and in a good location. If you are looking for pure luxury this probably isn't the one however so far as the staff go it is second to none! From the minute we arrived they made us feel welcome. As we are not from leeds they answered all our daft questions of where to go etc. Even had some banter with the night staff when we got back from out night out! Fab stay and would definitely book again if we are in leeds !
5 out of 5
Recommended
for Families
by A verified traveller from garstang

Great family hotel

Posted 05-Aug-2014
Cons: Prices in the restaurant, I thought they were very steep but the free childrens meals helped even it out we were overcharged £40 but easily sorted out
Very good hotel receptionist, excellent family room with 2 double comfy beds. Close to shops very expensive food in restaurant at night read £17 for a burger and the chips were cold. Brilliant breakfast couldn't have had more variety. Children are allowed in the pool which I figure is unusual in leeds. My daughter loved the chocolate treats on the pillows! Absolute bargain for the hotel rate.
4 out of 5
Recommended
for Everyone
by A verified traveller from East Yorkshire

Family party in City Centre

Posted 04-Aug-2014
Pros: Spacious and clean
Cons: Bathroom - bath plug did not fit the bath water would not empty and therefore could not have a shower the following morning.
The staff were welcoming and hotel offered excellent facilities in a good location to celebrate a city centre family party. Breakfast was delicious and good value. Would come again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Preston, lancashire

Lovely place to stay

Posted 31-Jul-2014
Stayed one night but everything was perfect. The duty manager Matt was so helpful - nothing too much trouble. Would definitely stay here again and recommend this hotel to anyone
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Lovely hotel for a city break in Leeds

Posted 17-Jul-2014
Location: Leeds is a fantastic city with plenty of bars and restaurants. The Trinity Shopping Centre is great, you must visit the food court!!
Only stayed for 1 night for our son's Graduation. Excellent facilities and very friendly staff. Great location, a pleasant stroll into the city centre
5 out of 5
Recommended
by Brian

This traveller left a rating score only Posted 19-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Jo from Somerset

A great hotel

Posted 05-Jun-2014 on Hotels.com
We enjoyed a fantastic stay in this hotel last week. The facilities were good, the friendliness and helpfulness of the staff were exceptional and the room was clean and comfortable. It was lovely to be able to relax in the sauna, steam room, pool and jacuzzi during our free time and we would definitely return again.
4 out of 5
Recommended
for Everyone
by BarryG from London

Good hotel, near city centre

Posted 01-Jun-2014
Pros: General hotel and room standard and the facilities. We relaxed in the swimming pool, which also inlcuded a steam room and sauna.
Cons: While the buffet breakfast was great, our evening meal was decidely average. We ate in the bar. The quality was poor-average and it was over-priced.
Expedia offered a rate which was extremely good value. It included breakfast as well as the room. Parking was extra, but not too bad for the city.
5 out of 5
Recommended
for Families
by R from North West

great stay

Posted 29-May-2014
Pros: Staff were great - even too friendly!
Cons: It does need updating but there were no problems at all
Location: We walked into Leeds to shop, to eat, and then dorve to Royal Armouries the next day - all good
Great hotel Staff couldnt do enough. You are not paying top prcies, so dont expect it to be brand new a flash. It is however a very friendly and welcoming hotel for a stay in Leeds
4 out of 5
Recommended
by A verified traveller

good breakfast

Posted 28-May-2014 on Hotels.com
Nice hotel bit out the way to what we are used to in leeds could not fault the breakfast staff very attentive would recommend this hotel