Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Sussex

A beautiful hotel in wonderful surroundings

Posted 20-Jul-2014
Pros: Everything
Cons: No improvements needed
Location: We didn't need to go outside the hotel grounds. The weather was lovely so we walked around the grounds.
We came for a one night stay to celebrate our wedding anniversary. From the time we arrived to the time we left everything was perfect. The hotel is beautiful, the staff fantastic and the food amazing. Our room was wonderful. We couldn't fault the hotel at all.
4 out of 5
Recommended
for Getaway With Friends
by LondonLife from London

Detox from London with a Relaxing Weekend

Posted 30-Apr-2014 on Hotels.com
It's under an hour from London Victoria and then about a 10 minute (£14) taxi ride to the hotel (there are trains from London Bridge too). We got upgraded to a junior suite when we arrived and the room was breathtaking. Our 4-poster bed was really comfy with a down comforter and scented down pillows. We got room service and read and they watched DVDs from their library. The bathroom was huge and had a clawfoot bathtub and a big walk-in shower. It really is an amazing place to detox yourself from London chaos. There is a downside though and for us that was the food. First of all it's expensive and we didn't want to leave the resort so there isn't much of a choice but to pay a lot. Beyond the price we just really didn't like the food, so it was a double whammy - bad food at a high price. To be fair, I'll say that one of us is a vegetarian and the other is somewhat picky so we like our food pretty plain and don't like to eat a fancy £100 meal that looks gorgeous, tastes okay and leaves us still hungry. But the hotel is willing to make you what you want even if it's not on the menu, as long as they have the ingredients in their kitchen. Lastly I would say this isn't a great place for small children. I am not sure if there are rooms for the disabled or elderly but I believe the hotel itself and grounds would work because the important things are on the ground floor. You can walk the grounds and they'll even loan you wellies - I highly recommend soaking up the fresh air!
5 out of 5
Recommended
by A verified traveller

Posted 22-Apr-2014 on Hotels.com
We absolutely loved it and are trying to find a way to return, perhaphs as a desination wedding for one of our children. The grounds were so beautiful and peacefl
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 11-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller

Weekend getaway

Posted 08-Apr-2014 on Hotels.com
We booked this weekend stay as a treat to ourselves and it was everything we had hoped and more. From the moment we arrived we were treated like the only people there. The food was amazing and even though it was fine dining it was better than expected. The room was perfect and the hotel staff are wonderful. We will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveller

Sneaky night away

Posted 12-Mar-2014
Highlights - tv in the bathroom, size of the room and the company Lowlights - the hardest of the bed, minty the lamb
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 28-Feb-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 07-Jan-2014
Pros: Everything
Cons: Could have benefited from a spa.
My husband and I had a wonderful New Years Eve. On arrival we were upgraded to a lovely large room with plenty of character and splendid views. New Years Eve dinner cooked by the wonderful Winner of celebrity Master chef Stephen, was exceptional.
4 out of 5
Recommended
by me from farnham

Posted 28-Dec-2013 on Hotels.com
fanrastic room, great shower. slow drinks service. turn down didn't refill empty tissue box. cold coffee served at lunch. waiter told us scampi on bar menu was home made, instead was grey frozen product.
5 out of 5
Recommended
by owen3carrots from Wallington

Service made our stay

Posted 14-Dec-2013 on Hotels.com
It was our first night away with our new baby daughter and the staff were wonderful. They could not have been more helpful and they made our stay.