Blackout curtains, free WiFi, bed sheets

Reviews of Motel 6 West Monroe, LA

2 out of 5
Motel 6 West Monroe, LA
401 Constitution Dr, West Monroe, LA

Reviews

6.2
Rating 10 - Excellent. 197 out of 817 reviews" "
Rating 8 - Good. 172 out of 817 reviews" "
Rating 6 - Okay. 137 out of 817 reviews" "
Rating 4 - Poor. 111 out of 817 reviews" "
Rating 2 - Terrible. 200 out of 817 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced and clean
Stayed 1 night in May 2024

8/10 Good

La Tarsha, Shreveport

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle checked us in and she was great, very friendly and helped with everything I had questions about
Response from Nancy Y. on 1 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jani

Liked: Cleanliness, staff & service
Close to multiple restaurants.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Jani,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Jacob,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jacob

Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Kelly,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

David

Travelled with partner
Disliked: Property conditions & facilities
Rooms need to be upgraded….beds had cigarette burns on the covers….has not been taken care of at all! Honestly they should tear it down!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Majestia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

David

Travelled with pets
Liked: Staff & service
Sewer smell. Not usual with this location.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Malinda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Be prepared to get what you pay for. Bedding had cigarette holes. Bathroom was disgusting
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Justin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

ray

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The manager Michelle was helpful when my son was stranded.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Raydell

Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Office attendant rude, rom was very dirty,had cigarette holes in linens crack heads all around our room. It was very unsafe and dirty. Not at all what was pictured.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Mark,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Kassandra, Baytown

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Dani

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
I liked the price. But you get what you pay for. Room had a broken chair and the bed spread was torn and had cigarette burns in it.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi DaniThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Jamie,Thank you for the amazing review!Maz K.#Team6

2/10 Terrible

Rodger

Disliked: Cleanliness, property conditions & facilities
Hair and insects in every corner of the room. I didn't stay and booked a room at the comfort in next door. Please refund the stay. I showed the pictures of hair and insects to the staff they said to call them at the motel 6 in west Monroe
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was fine
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Rodney

Disliked: Staff & service, amenities
Parking
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Silas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The only bad thing is: No breakfast
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's nicer than other places I've stayed in
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Allen

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerks are too sweet for words.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Jacalyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Hewey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
had no heat should have told us but they didn't. vanity dirty with tooth paste. car damage by an employee.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Hewey,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities, room comfort
It was roaches also covers had burnt holes in them
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Trenton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to literally scrub the shower and tub because it had Black film all over everything, blankets and sheets had old cigarette burns in them, the noise from the people outside kept us up most of the night.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Trenton,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Demetri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY
This place is dirty I found hair all over the mattress hair in and on the toilet the water is light brown holes in every wall the bathroom had smutt all over the tub that was easily cleaned never going back
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Giuseppe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled horrible one of the rooms was so bad one of the guests could not stay and slept in the car. When we asked to change the room they refused and would not refund it. It was the single worst place we’ve ever been
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Joyce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Some very scatchy people I think dealing drugs there and a Homeless camp right by parking lot in the wooded area. Very stained up bedding and roaches.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a downstairs room upon arrival and there weren't any available except the one the heat didn't work in. Gladly accepted that one---it was so nice to park right in front of the door and also be close to the lobby! Staff was super helpful!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Emily,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Jamiean Myles

Disliked: Cleanliness
They have some nice big beds I liked that. But the shower had hair everywhere and the heater on the a/c unit didn't work went and ask for a different room was told I couldn't switch and was given a portable electric heater. I usually have a good experience with them but this time was a let down making me think twice about visiting them again!!!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Jamiean Myles,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

JaQuez

Property was horrible. Everything was disgusting! The bed even had roaches in it! I do not recommend. They are very unsanitized! Scale from 1-10 they are a clear cut 0!
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Garrett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Fannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not good. It was mold on the ceiling and the shower
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Fannie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Hewey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Dead bugs on floor broken chair I almost tipped over in! Was told by lady at desk IF we had a dog we had to go n back of hotel she didn’t want no DAMN dog! It was totally different this time then 2 months ago! Also locks on doors do t work properly for Many ppl I saw struggling!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Hewey,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 Okay

rebekah

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023

4/10 Poor

rebekah

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and serene place to get some rest.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel service.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Robert,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice place to rest.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Robert,We are glad you had a great experience and appreciate your feedback! Lilith #Team6

10/10 Excellent

Christina, Monroe

Liked: Cleanliness, staff & service, amenities
I love the desk help Melissa
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Christina,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Tony

Stayed 1 night in Sep 2023

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like the housekeeper knocking at my door literally trying to wake me up at 9am, so that she can finish cleaning early. That is very rude and unheard of.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Robert,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

Amie

Stayed 2 nights in Sep 2023

8/10 Good

ALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The AC was not working but we got a different room next door. The staff was nice. There were many roaches. I killed at least 4.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6