Room, 1 King Bed, Balcony, Beachfront | Beach/ocean view
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Reviews of Sebastian's on the Beach

3 out of 5
Sebastian's on the Beach
Apple Bay, West End, Tortola

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 646 reviews" "
Rating 8 - Good. 209 out of 646 reviews" "
Rating 6 - Okay. 88 out of 646 reviews" "
Rating 4 - Poor. 31 out of 646 reviews" "
Rating 2 - Terrible. 22 out of 646 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eibur

Liked: Cleanliness, staff & service, property conditions & facilities
Location Room and staff are fantastic !
Stayed 1 night in Apr 2024

10/10 Excellent

Janis, richland

Liked: Cleanliness, property conditions & facilities
Beautiful spot, lovely people!
Stayed 1 night in Apr 2024

10/10 Excellent

English

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our balcony and staff was helpful and happy.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right on the ocean, and everyone was amazing and friendly. They are absolutely on island time, so patience will serve you well.
Stayed 4 nights in Mar 2024

6/10 Okay

jason

Liked: Cleanliness
Parking outside the cliffside rooms was tight and difficult so we ended up parking in the other parking lot down the road. Breakfast service was extremely slow so we didn’t use the restaurant again. Pictures of beach are misleading. There is a tiny patch of sand when the tide isnt in. We cut our stay short as we found somewhere else to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
It was so enjoyable to be right on the water. Relaxing and the rooster crowed every morning
Stayed 3 nights in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Sebastian's was easy, relaxed, and attractive. The staff was friendly and attentive. The restaurant doubled as an internet café any time of day, and I enjoyed every meal, each beautifully prepared with very fresh food. Great time!
Stayed 1 night in Mar 2024

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the Azalea Villa a Junior Suite. It was located up the hill from the main hotel. We were not allowed to park near our villa so we had to park down the hill and walk up it. Not convenient and its on top of a hill where cars come around the corner pretty fast, so you need to be careful walking down/up the hill. The first two nights of our trip, the shower did not work. We arrived late at night the first night and notified the staff the next day, but no one came to look at it until the third day. The shower also did not drain and that never got fixed during our trip either. The villa is on the water and the noise of the waves crashing onto the rocks is really loud and makes it hard to sleep. The room is definitely not sound proof and the glass on the sliding doors was damaged so you couldn't see out. Only one of the doors was not clouded over. There was construction next door and we realized that the glass above our main door going into the Villa was in direct view of the construction/workers going on next door. Not ideal. The door going into the Villa also opens out, and not in, so its a safety concern too. The furnishings are very dated but I understand that it is getting updated. There is a window above the bathroom as well...don't turn the light on at night if someone is sleeping, you'll light up the whole villa. The cleaning staff was nice and came regularly, the porter was as helpful as he could be, and staff was generally friendly. The restaurant was ok.
Stayed 7 nights in Mar 2024

10/10 Excellent

Deborah

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, super restaurant, beautiful view
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave us a room upgrade that was awesome. Greatly appreciated!
Stayed 1 night in Feb 2024

10/10 Excellent

Amado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Quality
Stayed 1 night in Feb 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, friendly staff loves our stay and will come again!
Stayed 4 nights in Feb 2024

6/10 Okay

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a night, but very loud. Took awhile to figure out the fan/ac and the TV (Flow) didn’t work
Stayed 1 night in Feb 2024

10/10 Excellent

KARL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the ocean side balcony room and it was truly unforgettable. This is a private, quiet non-commercial property that was a joy. I had my morning coffee on the balcony while checking out the latest on my computer. The internet signal was strong throughout my stay! A rental car is a necessity as one can easily tire of the limited restaurant menu and you'll want to tour the island. New Town Car Rental is just up the road and Alex will pick you up at the ferry and bring you and the car to Sebastians, thereby saving an expensive taxi ride on each end of your trip. Of course, I'm looking forward to returning!
Stayed 7 nights in Jan 2024

8/10 Good

Jahnique

Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people very clean modern rooms
Stayed 13 nights in Jan 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service
Great service at restaurant across the street-Darios
Stayed 1 night in Feb 2024

10/10 Excellent

Erika-Nell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great character
Stayed 1 night in Jan 2024
Response from DF on 1 Feb 2024
Thank you for staying with us we really appreciate you we are happy you had a wonderful stay and we are also happy we were able to meet your expectations. Thank you and hope to see you again.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and the staff was very professional, courteous and kind. This hotel was unique and perfect for what we wanted. This is not like a Marriott property or other updated hotel, but the lodging and accommodations were clean and well-maintained. We stayed in the villa, which had an excellent view of the ocean, which was beautiful to wake up to every morning, anything we needed we were able to call the front desk and they responded promptly and effectively I would highly recommend this property in the Sebastian Villa, as well as the restaurant was very good reasonably priced with delicious food and good entertainment: walking distance from our room. Parking near the room was a little tight however, there’s ample parking space closer to the hotel, which is free, safe and easy to access. We will certainly be back to visit Sebastian.
Stayed 5 nights in Jan 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the island with a wonderful staff, great bar and very comfortable and clean beachfront room.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location, right on the beach and we could walk to other beaches nearby. When it says 'garden view' on the booking we were expecting this out the window but this was actually outside the door to the room, this should probably be clarified when booking or removed. A very small room but quite good amenities, apart from the shower which took approximately 5 minutes to heat up, ok if youre the second person showering.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Liked: Amenities
Super friendly. Great atmosphere, make sure you try the rum!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Amenities
The staff was very friendly and accommodating. Resort was clean and a great value
Stayed 1 night in Jan 2024

8/10 Good

Cherron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in the mountains. The property was nice. Beds were comfortable. There is a tourist book in rooms that needs to be updated. Went to the onsite restaurant and they didn't have what the book said they had. The restaurant, Sebastain's Seaside Grille didn't have any dessert (banana splits) even though it was on their menu. The food however, was tasty and the service was great! Staff: Ricoya H., Prudence, and the bartender Dwayne are very friendly and welcoming. Joey (the owner's grandson) was super nice and helpful and the office staff: Annalisa, and two other people (I totally can't remember their names) were so nice and very helpful with suggestions on places to visit to upgrades on my room. I would definitely recommend staying at Sabastian's on the Beach.
Stayed 5 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Let me stay a couple hours late due to plane departure time being last flight off island.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was great (conch fritters were fantastic). We had rental car and this had easy parking lot, and quick access to other restaurants in area and some of the greatest beaches. We even rented snorkeling gear from hotel lobby and used them for day up in Brewers Bay. We would return to this place.
Stayed 4 nights in Jan 2024

6/10 Okay

Scott

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nice views. Customer service was lacking. Most of staff seem quite unhappy with their job. The online presentation doesn't show the reality of an aging facility that actually has little to no beach.
Stayed 6 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome seaside hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very friendly and nice hotel with a brilliant outlook over the sea. The rooms were immaculate, and the service in the restaurant was excellent although sometimes you had to wait for a meal.The food was very nice with plenty of choices. We loved the whole experience for 10 days !
Stayed 10 nights in Dec 2023

10/10 Excellent

CONNIE

Stayed 1 night in Jan 2024

10/10 Excellent

CLAUDETTE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. We stayed there one night before our catamaran trip. We had 5 couples, some in the Oceanside suites, some in the garden area. All rooms were fantastic. The staff were sooo nice, food was good at the hotel and just a short walk down from there to another restaurant with a sandy beach, lounge chairs, etc. Food was good there too and again people were so nice. Maybe a 45 cab ride to Hodges Creek Marina but it was worth staying on that side of the island. The waves were wild right close but LOVED the sound and the view OMG.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot, staff was incredible
Stayed 9 nights in Dec 2023
Response from DF on 21 Dec 2023
Thank you for staying at Sebastians on the Beach we are happy you did and most of all you had a wonderful stay.Thank you for staying with us and hope to see you again.

10/10 Excellent

T'Kari

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

8/10 Good

CHRISTINE

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from DF on 21 Dec 2023
Thank you for staying at Sebastians on the Beach we are happy you did and most of all you had a wonderful stay.Thank you for staying with us and hope to see you again.

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2023
Response from DF on 14 Dec 2023
Thank you for staying with us we are happy you had a wonderful stay , thank you and hope to see you again.

2/10 Terrible

Janet

Stayed 1 night in Dec 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, the bar a md restaurant was fantastic. The rooms were like brand new.
Stayed 1 night in Nov 2023
Response from DF on 14 Dec 2023
Thank you for staying with us we are happy you had a wonderful stay , thank you and hope to see you again.

2/10 Terrible

Phillip

So, we were sold a property on the beach, with a restaurant and a bar. But there was no beach, the room we booked was sold, the restaurant and bar were closed. The pictures didn’t look like the property Expedia helped us rebook a different property but had this property been up front with us from the get go, that would have helped us avoid a lot of issues on our first day of our honeymoon.
Stayed 9 nights in Oct 2023