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Reviews of Super 8 by Wyndham West Branch

2 out of 5
Super 8 by Wyndham West Branch
2596 Austin Way, West Branch, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 391 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and the staff is always wonderful.
Stayed 2 nights in Apr 2024

8/10 Good

Allison

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked us in was very friendly and accommodating. The first room we were given had a very noisy neighbor. He easily moved our room to a more quiet area. The pool looked nice even though we did not use it. It was a good value for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance way was a convient shop so if you forgot stuff tou could buy it
Stayed 1 night in Apr 2024

6/10 Okay

larry

Travelled with family
Liked: Cleanliness, staff & service
The hotel was average , nothing outstanding but nothing absolutely terrible either. It provided a clean place to stay but the people above us were very noisy which affected our opinion.
Stayed 1 night in Apr 2024

8/10 Good

jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were very nice. Clean and in good working order. Rooms had older decor, but clean and fine for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Darrell, Cedar Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people & Clean place Will stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service.
Stayed 1 night in Apr 2024

10/10 Excellent

Sylvia

Stayed 1 night in Feb 2024

8/10 Good

Glenda

Stayed 1 night in Mar 2024

4/10 Poor

Craig

Stayed 2 nights in Feb 2024

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice here
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location

4/10 Poor

Tomicena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
We didnt get the room we was supposed to. Then a man freaked out in front of my children and got taken to jail right next door to us. This is the second time we stayed there, and their was a fight or something both times. My children just lost their father and we went there to get away and try to have a fun time. And it turned out pretty awful. The night crew was great. The people who checked us in was rude
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet-friendly motel at a great price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel. Just wish there were a little more options for breakfast
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lewis, Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town feel, it is what you expect for a quick one night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew, West Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Josie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay!
Our room keys stopped working but they fixed them easy enough. The cleaning staff was helpful and respectful when the keys weren't working. The pool is warm and hot tub much warmer. The beds are narrow since they are doubles but were long enough for a 6"3 adult. It is an older hotel but overall things seemed clean and well maintained. Breakfast was fairly simple but still plenty of options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Pool Ever!
We love this hotel, the staff is nice and helpful, the pool is amazing, warm and clean! Rooms are also clean and beds are comfortable. Always our choice when in West Branch.
Stayed 2 nights in Jan 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service
Good not great
The staff was very friendly and check in was a breeze. This is an older hotel so the furnishings are worn and decor is dated. The beds were not so great comfort wise but it was clean. Bathroom was small with limited vanity space around the sink. My kids had a great time at the indoor pool.
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff. Wish the rooms We’re quieter but they are very clean it’s the nicest super 8 I’ve ever stayed at.
Stayed 1 night in Jan 2024

10/10 Excellent

Leyr

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners have done a great job of beginning the renovation of the property. I can’t wait to stay there again next year when they have the renovations completed. It was a great place to stay for the 2 nights we were there.
Stayed 1 night in Dec 2023

10/10 Excellent

daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Terry Barton

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Dec 2023

6/10 Okay

Laurie

Liked: Staff & service, property conditions & facilities
Nice place!
We always enjoy our time at this hotel :)
Stayed 2 nights in Dec 2023

8/10 Good

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Super comfortable bed, nice room. They are also pet friendly which was awesome, we were traveling with our small dog. The gentleman that checked us in was awesome, very nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything that was in the hotel's control was wonderful. We had issues with someone playing their base really loud outside our window every time he went out to smoke. The front desk staff were great especially Alonso.
Stayed 1 night in Dec 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean room. Convenient to restaurants and shopping
Stayed 1 night in Nov 2023

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty . Found 2 used zip ties on the floor which to me meant ut was never vacuumed Across the hall was a dog that was scratching at their door during the night. Hair found in the hot tub was the ucing on the cake. I would not come back nor would I recommend this place to anyone I know.
Stayed 1 night in Nov 2023

10/10 Excellent

Tara

Travelled with family
Liked: Property conditions & facilities
Nice
Stayed 1 night in Nov 2023

8/10 Good

margaret

Stayed 1 night in Nov 2023

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds nice rooms
Stayed 1 night in Nov 2023

6/10 Okay

David

Business traveller
Liked: Staff & service
Main complaint room slightly smelly. The mattress had an odor. My thought is they rotate the mattresses so the head of the mattress was actually the foot of the mattress. I brought a blanket in my own pillow to cover the mattress and sleep on my own pillow but still there was an odor that of feet. I would recommend replacing the mattresses blankets and carpeting to refresh the room and odor.
Stayed 2 nights in Nov 2023

4/10 Poor

Brent

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
smelled
Stayed 1 night in Nov 2023

10/10 Excellent

DeeDee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

LORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely Surprised!
We booked a last minute room during travel time because the weather turned bad. When we got there our room hadn't been cleaned so we were upgraded free to a business king and the room was surprisingly really nice! It was very large with two beds, a sofa and a reclining chair! Everything in the room was very nice and clean. The desk clerk was friendly and helpful as well. By the look of the lobby at check in I was a little nervous but it turned out to be a great stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Jean Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will defiantly be staying here again. The hotel is just off the eway, right next to the outlet mall. The whole experience was awesome for us. The staff was SUPER friendly and fun. This is the type of place my family and I enjoy to stay at. The pool was great and the lobby even had some great little souvenirs you could get. I can't express enough how much I enjoyed the staff here. It means a lot how great they were. I even let the employees at the front desk know when we checked out.
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

April, LINDEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom as I am a senior. Lots of room.
Stayed 1 night in Oct 2023

10/10 Excellent

Tambria

Liked: Cleanliness, staff & service, property conditions & facilities
Typically I would never stay in a two-star hotel however being in transportation you have to be mindful of what you spend. This hotel should be bumped up to a 3 because of its cleanliness, staff, and closeness to restaurants and shopping.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub is hot and room comfortable.
We had a great time. Went to West Branch to ride the trails on our UTV and see the fall colors. We were not disappointed, from the comfortable hotel 8 to the beautiful colors.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient. Staff was very nice. Pool and hot tub were also great.
Stayed 1 night in Oct 2023