Tree House Suite | 1 bedroom, individually furnished, desk, free cots/infant beds

Reviews of Saraii Village

3 out of 5
Saraii Village
Randunu Kele Watte, Weerawila, Weerawila, Yala

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Novelty would recommend for one night only
This is a camping experience. It has good novelty factor. If it rains tree houses leak, mud huts are damp. Packs of dogs roam the site. There was dog poop by pool. Soft furnishings are torn worn and faded.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

travelbum, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good concept, but needs improvement
The concept is good and would work, except amenities are very crude, and not clean. The efficiency and friendliness of staff made our stay comfortable. They went out of their way to please us. Some basic furniture needed I the rooms, plus pegs to hang towels and clothes. Cleaning also required. Totally inadequate lighting.
Response from SArshad on 15 Mar 2016
Dear Valued Guest, Thank you very much for taking time review us ! We are very glad that you find our concept to be good and that our staff made your stay with us a memorable one. Meanwhile, we truly appreciate your observations and feedback on rooms for improvement. We will consider your suggestions seriously and take necessary actions for implementing them. Saraii is growing, with new tree houses and a natural saltwater pool coming up with in this month, the experiencing is certainly continuing to grow and with your suggestions we can certainly make it better. Thank you for choosing us and our experience for your holiday, We wish to thank you and see you again. Sincerely, Saraii Management Team.

10/10 Excellent

Yohann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un joli rêve d’enfants
Vivre comme les Robinson Suisses dans une cabane (de luxe) dans les arbres : le rêve. Endroit très agréable et piscine superbe.

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do it
Fantastisk oplevelse. Man får ikke sovet så meget pga alle naturlydene😄
Stayed 1 night in Feb 2018

6/10 Okay

Jordan

Liked: Staff & service, room comfort
Un bon staff mais un hôtel qui manque d'entretien
Nous sommes arrivés l'après midi. Quand nous avons voulu profiter de la piscine et que nous avons vu la propreté de celle-ci nous avons fait demi tour, c'est dommage il n'y a même pas de transat...il y a juste à côté de la piscine des pneus avec des coussins...un peu décevant pour un établissement comme celui-ci. En ce qui concerne la salle de bain, le lavabo était recollé ... plein de petit détails qui nous ont déçu pour le prix. Par contre le staff est très arrangeant, nous avions un safari le lendemain et comme nous avions les petits déjeuners inclus dans le safari ils nous offert 2 boissons la veille.