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Reviews of Holiday Inn Washington-College Pk (I-95)

3 out of 5
Holiday Inn Washington-College Pk (I-95)
10000 Baltimore Ave, College Park, MD

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1001 reviews" "
Rating 8 - Good. 328 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location
Stayed 2 nights in May 2024
Response from General Manager on 7 May 2024
Dear Robinson, Thank you for the wonderful review. We are so glad our location worked well for you and that it was the highlight of your great and comfortable stay with us. Thank you once again for being our guest. We look forward to your next visit to Holiday Inn Washington-College Park (I-95).Best Regards,Martin Mohabir,General Manager

2/10 Terrible

Dayana

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
I was really disappointed at first I paid for two double beds and They give me one double bed with a sofa bed, bathroom duty floors and counters and towels really old and terrible I have to dry my self with my t-shirt
Stayed 1 night in May 2024
Response from General Manager on 5 May 2024
Dear Dayana, Thank you for taking the time to share your review. We sincerely apologize that the room type you requested was not available upon your arrival. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We are committed to providing a comfortable stay with exceptional service; therefore, we regret this was not your experience. Your comments are valuable as they help us imporve going forward. We are grateful for your patience, and we hope you will give us another chance to host you again.Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Was nice and very safe
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Xavier, Thank you for writing a review of your stay at Holiday Inn Washington-College Park (I-95). We appreciate reading about how much you enjoyed your visit, and it will be a pleasure to share your wonderful feedback with our team. We look forward to welcoming you back soon!Best Regards,Martin MohabirGeneral Manager

6/10 Okay

Mary

Skowlowkeknrpek
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Mary, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to our area. Best Regards,Martin Mohabir,General Manager

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, spacious and comfortable room. very professional and friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Paul, Thank you for choosing to stay at Holiday Inn Washington-College Park (I-95) and sharing your experience. We are glad to learn you liked our refreshing and spacious accommodations and courteous associates. We appreciate your feedback, and we look forward to your next visit. Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Babajimi

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, clean and the staffs were very helpful.
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Babajimi, Thank you for writing a review of your stay at Holiday Inn Washington-College Park (I-95). We are delighted to know you were pleased with our courteous associates and well-maintained property. It was a pleasure to accommodate you, and we look forward to welcoming you back soon!Best Regards,Martin MohabirGeneral Manager

6/10 Okay

Olha

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Olha, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence, and our goal is to exceed our guests' expectations on every visit. Therefore, we regret if there were any issues that kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good experience overall
Stayed 1 night in Apr 2024
Response from Martin Mohabir General Manager on 22 Apr 2024
Dear Kevin, Thank you for writing a review of your stay at Holiday Inn Washington-College Park (I-95). We appreciate reading about how much you enjoyed your visit, and it will be a pleasure to share your wonderful feedback with our team. We look forward to welcoming you back soon!Best Regards,Martin MohabirGeneral Manager

4/10 Poor

Meggan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Martin Mohabir General Manager on 23 Apr 2024
Dear Meggan, On behalf of our entire team, we apologize for not living up to proper standards during your recent visit. Thank you for sharing your observations so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Nice Bathroom! I love a hotel with a nice Bathroom
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Martina, Thank you for staying at Holiday Inn Washington-College Park (I-95) and sharing your experience. We are glad to know you enjoyed your stay with us and that you were especially pleased with our excellent bathrooms. It was a pleasure to host you, and we look forward to your next visit. Best Regards,Martin Mohabir,General Manager

10/10 Excellent

yanira, waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Yanira, It is wonderful to know you enjoyed everything about your time at Holiday Inn Washington-College Park (I-95) and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Deja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Deja, Thank you for choosing to stay at Holiday Inn Washington-College Park (I-95) and sharing your excellent rating. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your next visit. Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Jason, Thank you for being our guest at Holiday Inn Washington-College Park (I-95) and sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Guronkar

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Guronkar, It is a pleasure to read about the excellent hospitality you received from us at Holiday Inn Washington-College Park (I-95). Everything we do is aimed at providing you with a great experience, so thank you for taking the time to acknowledge our efforts. The rest of our team will certainly be delighted to learn of your kind remarks. Thank you for being our guest, and we hope you will choose to stay with us again.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Henok

Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Henok, Thank you for being our guest at Holiday Inn Washington-College Park (I-95). We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Martin MohabirGeneral Manager

2/10 Terrible

Richard

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property has roaches.
Stayed 3 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Richard, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice rooms. Location was convenient to the wedding festivities and DC the next day for touring.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Deirdre, We are glad you chose Holiday Inn Washington-College Park (I-95) for your accommodations. It is a pleasure to read you were satisfied with our services as well as our great location. We are also glad that you loved our location. We are happy you had a pleasant experience, and we look forward to your next visit.Best Regards,Martin MohabirGeneral Manager

6/10 Okay

Ennis

Travelled with family and small children
Liked: Staff & service, amenities
No heat in the room furnace not working.
Stayed 2 nights in Mar 2024
Response from Martin Mohabir General Manager on 3 Apr 2024
Dear Ennis, Thank you for your review of our hotel. We would like to apologize for the maintenance issues you encountered in your room during your stay. We have shared your concerns with the appropriate individuals to ensure our guests are as comfortable as possible. Thank you for choosing us, and we hope to have the opportunity to welcome you again soon.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Sylvie, Thank you for the nice review of your stay at Holiday Inn Washington-College Park (I-95). We are thrilled to know that we exceeded most of your expectations! It was our pleasure hosting you, and we hope you will choose us again.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on 30 Mar 2024
Dear Jose, It is such a pleasure to see your perfect rating! We are glad to see you enjoyed your stay at Holiday Inn Washington-College Park (I-95). Thank you for being our guest, and we look forward to hosting you again soon.Best Regards,Martin Mohabir,General Manager

8/10 Good

Iyeshia

Travelled with partner
Liked: Cleanliness, staff & service
It was good
Stayed 3 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Iyeshia, Thank you for writing a review of your stay at Holiday Inn Washington-College Park (I-95). We appreciate reading about how much you enjoyed your visit and that we exceeded all of your expectations. We look forward to welcoming you back soon!Best Regards,Martin MohabirGeneral Manager

2/10 Terrible

Kenya, Abingdon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Kenya, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Shaunette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated and clean. Convenient.
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Shaunette, Thank you for choosing to stay at Holiday Inn Washington-College Park (I-95). We are always pleased when guests have a wonderful stay, and we especially thank you for mentioning our prime location and the cleanliness of your room. Our housekeeping team will be excited to hear their efforts are appreciated. We look forward to serving you again!Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Mario

Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Mario, We are thrilled you had an excellent stay at Holiday Inn Washington-College Park (I-95), and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Your front desk team was amazing during check in! Very friendly
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Stephanie, It is a pleasure to read about the excellent hospitality you received from us at Holiday Inn Washington-College Park (I-95). Everything we do is aimed at providing you with a great experience, so thank you for taking the time to acknowledge our efforts. The rest of our team, especially the front desk, will certainly be delighted to learn of your kind remarks. Thank you for being our guest, and we hope you will choose to stay with us again.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Josiah

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from General Manager on 22 Mar 2024
Dear Josiah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Washington-College Park (I-95); we look forward to seeing you again soon.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Nghi, Thank you for choosing Holiday Inn Washington-College Park (I-95) for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a better choice with a good price. We would be delighted to accommodate you again in the future and look forward to seeing you soon.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Ruofeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location decent price. Gas station and EV charging. Dining available around.
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Ruofeng, We are glad you chose Holiday Inn Washington-College Park (I-95) for your accommodations. It is a pleasure to read you had an enjoyable experience and that our great location near the Gas station and EV charging, as well as many restaurants, was perfect for your needs. We are happy you had a pleasant experience, and we look forward to your next visit.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Semaj

Liked: Staff & service, property conditions & facilities
It was clean nice better then expected
Stayed 2 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Semaj, It is such a pleasure to read your terrific feedback! We are glad to see you enjoyed your stay at Holiday Inn Washington-College Park (I-95). We strive to make every guest feel at home throughout their stay; therefore, it is great to read we succeeded. Thank you for your review, and we look forward to hosting you again soon.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Shawn

Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Shawn, Thank you for the nice rating of your stay at Holiday Inn Washington-College Park (I-95). We are thrilled to know that we exceeded most of your expectations! It was our pleasure hosting you, and we hope you will choose us again.Best Regards,Martin MohabirGeneral Manager

8/10 Good

Sudeep

Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Sudeep, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Washington-College Park (I-95); we look forward to seeing you again soon. Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Scott

Travelled with family
Not near enough parking
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Scott, We appreciate you taking the time to tell us about your stay. We are pleased you overall enjoyed your time with us, although we regret your disappointment with parking concerns. Thank you again for your feedback, and we hope to welcome you back soon.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mostly quiet weekend stay in a comfortable, swanky room. Considerate and helpful staff. Clean and plenty of amenities, including microwave, fridge, tv, lotion/body wash/shampoo/conditioner, plenty of outlets for electronics. Free, convenient parking. Located directly next to a Wawa and IKEA as well, with quick access to the interstate.
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Zach, Thank you for choosing Holiday Inn Washington-College Park (I-95) for your weekend getaway. We are glad you had a perfect stay and that our accommodations with great in-room amenities and our prime location met your expectations. It is excellent to see that you liked our courteous associates and were also able to take advantage of our free on-site parking. Thank you for being our guest, and we look forward to your next visit.Best Regards,Martin MohabirGeneral Manager

6/10 Okay

Renee

Business traveller
The carpet in the room was sticky There was a work event going on and the event spilled into the hallway and they were chanting in a group loudly until 10:30pm at night.
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Renee, Thank you for taking the time to post a review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. We have taken note of your feedback and will be shared with the appropriate individuals. We are also sorry you were inconvenienced by the noise from an work event at our hotel. Guest comments gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope you will return for a much-improved experience.Best Regards,Martin MohabirGeneral Manager

4/10 Poor

Keyana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Loud music from guest in their rooms, smell of smoke and weed.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Keyana, Thank you for choosing to stay at our hotel and for sharing your experience. We are genuinely sorry for the inconvenience caused due to the actions of our other patrons, and we appreciate you bringing this to our attention. We have shared your comments with the appropriate team to ensure such concerns are taken care of. We understand your frustration and are grateful for your patience in this matter. We hope to see you again to provide you with the seamless stay you deserve.Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and convenient to the University of Maryland.
Stayed 3 nights in Dec 2023
Response from General Manager on 26 Feb 2024
Dear Lawrence, Thank you for sharing your thoughts about your recent stay with us at Holiday Inn Washington-College Park (I-95). Your remarks about the cleanliness of our accommodations and the convenience of our location near the University of Maryland are truly uplifting. It delights us to know that these aspects contributed positively to your visit. It was our pleasure hosting you, and we eagerly anticipate the opportunity to welcome you back in the future.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Lauren

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Lauren, Thank you for the high rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Washington-College Park (I-95).Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from General Manager on 24 Feb 2024
Dear Alexandra, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at the Holiday Inn Washington-College Park (I-95), and we look forward to seeing you again soon. Best Regards, Martin Mohabir General Manager

10/10 Excellent

Channell, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Channell, It is such a pleasure to read your terrific feedback! We are glad to see you enjoyed your stay at Holiday Inn Washington-College Park (I-95). We strive to make every guest feel at home throughout their stay; therefore, it is great to learn we succeeded. Thank you for your rating, and we look forward to hosting you again soon.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Bryant, Thank you for sharing the rating of your stay at Holiday Inn Washington-College Park (I-95). We strive to make every guest feel at home throughout their stay; therefore, it is great to read we succeeded. Thank you for your feedback, and we look forward to hosting you again soon.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Alexandra, Thank you for the generous rating of Holiday Inn Washington-College Park (I-95). We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Best Regards,Martin Mohabir,General Manager

10/10 Excellent

Alijah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was Extremely Nice! Everyone was cordial and accommodating!
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Alijah, It is a pleasure to read about the excellent hospitality you received from us at Holiday Inn Washington-College Park (I-95). Everything we do is aimed at providing you with a great experience, so thank you for taking the time to acknowledge our efforts. The rest of our team will certainly be delighted to learn of your kind remarks. Thank you for being our guest, and we hope you will choose to stay with us again.Best Regards,Martin MohabirGeneral Manager

2/10 Terrible

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out is at 12 but room service rings bell and tries to enter at 10:30am. I liked my stay until this. Not coming back. I’m glad I had the door lock. Super noisy after 10am
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Bethany, Thank you for sharing your thoughts on your recent stay at our hotel. Your comfort and satisfaction are our top priorities, and we are disheartened to learn about the frustration and inconvenience one of our associates caused. We will discuss this with the appropriate team member, and we appreciate you letting us know. Additionally, we are sorry for the noise concern. Our aim is for every guest to have a peaceful and enjoyable visit, and your feedback is invaluable in helping us improve. We look forward to the opportunity to welcome you back and restore your confidence in our commitment to excellence.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property. Convenient location near shopping and eateries.
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Tracey, We are glad you chose Holiday Inn Washington-College Park (I-95) for your accommodations. It is a pleasure to read you were satisfied with our beautiful property as well as our great location near shopping centers and restaurants. Thank you for your visit, and we look forward to your next stay. Best Regards, Martin Mohabir General Manager

10/10 Excellent

Javon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in Feb 2024
Response from General Manager on 10 Feb 2024
Dear Javon,Thank you for your kind rating! We are glad you had such a positive experience during your time at Holiday Inn Washington-College Park (I-95), as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from D.J. Kee Guest Services Manager on 7 Feb 2024
Dear Brandy, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Washington-College Park (I-95). We look forward to welcoming you back on your next visit!Sincerely,D.J. KeeGuest Services Manager

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES - Good location, clean room, everything functions properly DISLIKES - Smelling pot everywere (elevators,hallways, around parking lot and around the convention halls
Stayed 2 nights in Jan 2024
Response from General Manager on 3 Feb 2024
Dear Rich, Thank you for being specific in your evaluation of Holiday Inn Washington-College Park (I-95). We are glad to read you liked well-kept room and that our location was perfect for your needs. However, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret this issue compromised your experience. We will follow up on your comments to ensure we are well-poised to serve you better during your next visit. We hope you will consider giving us a second chance to provide you with the hospitality you deserve. Best Regards, Martin Mohabir General Manager

8/10 Good

Dan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Dan,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Washington-College Park (I-95); we hope to see you again soon. Best Regards,Martin MohabirGeneral Manager

6/10 Okay

Devin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Devin, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Best Regards,Martin MohabirGeneral Manager

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we had was parking if you did not get to the hotel early in the evening due to huge trucks and your buses there were no parking spots anywhere near, we would have to walk a while. Also on night one someone had a 2yo running in hallway completely alone screaming and crying at almost midnight we held the child and my husband called the front desk. Maybe they were confused on what was happening but it took a long time to come to us, also when we found out where the child belonged there was something strange going on in the room I felt as tho the police should’ve been called, the staff assured me they would be however we found out they were not that was the only issues. Hotel was clean staff really nice food great, just think maybe they need more training on what to do with an emergency and maybe have parking for large trucks and your buses in a separate area
Stayed 5 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Steven, Thank you for being our guest at Holiday Inn Washington-College Park (I-95) and for your high rating. We are pleased to know that your overall stay was pleasant. We are glad that you enjoyed our delicious food, comfortable accommodations, and dedicated associates. However, we are sorry for the inconvenience you had with our parking. We will share your comments with the appropriate department and they will look into it. We appreciate your patience, and we look forward to welcoming you back soon.Best Regards,Martin MohabirGeneral Manager