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Rating 10 - Excellent. 1729 out of 3720 reviews" "
Our room was dirty. Hair all over the bathroom floor, room floor appeared as though it had not been vacuumed in some time. Overall condition of the room was run down and dirty. Location was excellent to accommodate our agenda to tour the national mall and other sites.
Very convenient to the Capitol/Mall area. Located pretty close to Air & Space. McDonald’s just outside the property if you need a quick bite. Hotel was nice and we enjoyed it.
Very dated property, and the room was in poor condition. We found previous guests' clothes in the room on the floor under the chair. The carpet in the room is in very dire need of replacement.
The stay was great once I was reassigned to another room. My initial room was on 3rd floor and had an extremely strong mildew odor. The front desk was understanding, apologized and assigned me another room in 5th floor. I had no complaints after that. Parking garage was convenient and I love that there’s a Starbucks attached to hotel lobby. I would definitely stay there again!
Andrea
Stayed 2 nights in May 2024
Response from rp on 20 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Very helpful staff. Property was clean and well maintained. Great stay. Would recommend.
Judy
Stayed 2 nights in May 2024
Response from rp on 17 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
This was my second visit to this hotel, mainly because of its proximity to the museums. However, during check-in, there was a delay of an hour due to the rooms not being cleaned yet. My booking agent tried to reach them multiple times, but they never answered the calls.
Syed Asad
Stayed 1 night in May 2024
Response from rp on 14 May 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Please rest assured that the items you have highlighted on your stay will be addressed and an isolated issue moving forward. Sincerely,Management
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
The staff was very friendly and helpful. The location was great - just a couple of blocks from the Mall. It was great to have a Starbucks in the lobby. Rooms were ok, not dirty but just a bit outdated. Beds were very hard and uncomfortable. Overall, a pretty good stay.
Stacey
Stayed 3 nights in May 2024
Response from rp on 14 May 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Please rest assured that the items you have highlighted on your stay will be addressed and an isolated issue moving forward. Sincerely,Management
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Great location and value for the price. Parking availability and walkable location make it perfect for checking out DC!
Claire
Stayed 2 nights in May 2024
Response from rp on 7 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Front desk staff went out of their way to be accommodating. Staff really know hospitality.
Tracy
Stayed 2 nights in Apr 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
It was so close to different museums and the national mall. Amazing time!
Natalie Adrienne Guedes
Stayed 2 nights in Mar 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
8/10 Good
Jack Gene
Travelled with family
5 May 2024
Liked: Amenities
first thing was room reservation was for one king changed to two queen size not that bad but why? rooms clean but hallway outside needs someone to use vacuum attachment on all corners of floor I didn't look up. AC in room not working on last night of week stay was working upon arrival. I did report ac problem on checkout. TV channels not received, some of lower channels and guide, hbo?
Jack Gene
Stayed 7 nights in Apr 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Alan
Travelled with family
2 May 2024
Liked: Cleanliness
location is nice
Alan
Stayed 7 nights in Apr 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Jose
Travelled with partner
1 May 2024
The rooms were clean but the gotel in geeneral, specially the parking looks dirty
. The food was a disappointment., tasted rancid and old..
Jose
Stayed 4 nights in Apr 2024
Response from rp on 1 May 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management
Was exactly what I needed for an active, recreational trip. Good staff and housekeeping. AC was noisy but everything else was very good.
Andrew
Stayed 6 nights in Apr 2024
Response from rp on 1 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Proximity to National Mall, Museums, and Capitol was great. Not a five star hotel but was clean, good room service, friendly staff.
Samuel
Stayed 4 nights in Apr 2024
Response from rp on 1 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Tom
29 Apr 2024
Liked: Cleanliness
Tom
Stayed 2 nights in Apr 2024
Response from rp on 1 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
8/10 Good
Ruben
29 Apr 2024
Ruben
Stayed 7 nights in Apr 2024
Response from rp on 20 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Buena Mina Ayson, Chicago
28 Apr 2024
Buena Mina Ayson
Stayed 3 nights in Apr 2024
Response from rp on 1 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Terrill
Travelled with family
26 Apr 2024
Liked: Amenities
Good location to all of the sites.
Terrill
Stayed 6 nights in Apr 2024
Response from rp on 29 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
8/10 Good
Rita
Travelled with family
21 Apr 2024
Liked: Cleanliness, amenities
The property was nice. The stafe was helpful and kind. The AC in the room wouldn't cool properly.
Rita
Stayed 1 night in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
10/10 Excellent
Lucas
19 Apr 2024
Lucas
Stayed 3 nights in Feb 2024
Response from rp on 14 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Perfect location-Just steps from Metro yellow line @L'Efant
2 blocks (directly) south from Air/Space-3 from National Mall
Cabs available 24/7 and reasonable right out front for further jaunts
My room good but for little stuff-
Staff fantastic
jeffrey b
Stayed 2 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
6/10 Okay
Megan
Travelled with family
18 Apr 2024
Liked: Amenities
Disliked: Property conditions & facilities
Room was a bit busted and old. Restaurant was good.
Megan
Stayed 1 night in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
My family of three had a wonderful time here! The hotel is close to museums, has parking and restaurants, and we appreciated the very kind and competent staff members that we interacted with.
Heather
Stayed 2 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Shower/bath didn’t seem clean with the bath liner on bottom. Also was did go down drain fast with shower on it fill bath. Room much smaller than expected. Elevator felt unsafe did get stuck at one floor for a second. Item left from previous occupant was on the floor tucked in a corner
Clara
Stayed 2 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
I reserved a king room about two months before the stay. When I arrived they didn’t have a king room, so we had to get a two queen room for one night. Then we moved into a king room for the remainder of our stay.
Kind of a hassle having to move rooms, but the front desk worked it out for the remainder of the stay.
Gary G
Stayed 6 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
4/10 Poor
Yoshiko
Travelled with family
13 Apr 2024
I couldn't sleep because of the noise from the train and the air conditioner.
Yoshiko
Stayed 4 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
2/10 Terrible
Adrienne
13 Apr 2024
Adrienne
Stayed 2 nights in Mar 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management
I paid extra to get an executive room on a high floor and they gave me a room across from one that had apparently suffered water damage. The carpet and baseboard were torn up and they had a commercial dehumidifier and 2 fans running for my entire 3 night stay and refused to turn them off. Will never stay here again.
Christy
Stayed 3 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
10/10 Excellent
Josue
12 Apr 2024
Josue
Stayed 2 nights in Apr 2024
Response from rp on 6 May 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Short walking distance to all the major sites in DC.
Everyone was extremely friendly.
Two great restaurants with good food.
Millie, the bartender took good care of us.
Stephen
Stayed 7 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
the trains, air conditioner and guests were very noisy.
stanley kent
Stayed 7 nights in Mar 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management
8/10 Good
Lissett
8 Apr 2024
Lissett
Stayed 4 nights in Apr 2024
Response from rp on 29 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
The swimming pool was leaking onto the floors below it and there were fans in the hallway of the eighth floor running all the time
Joan
Stayed 3 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management
6/10 Okay
Drichee
Travelled with family
8 Apr 2024
Liked: Amenities
Waited a very long time to be checked in. Very close to tourist attractions.
Drichee
Stayed 4 nights in Apr 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to leave us a review. We apologize sincerely for falling short of our goal of providing you with an exceptional stay with us. We truly apologize for any inconvenience this has caused and hope to have an opportunity in the future to provide you with a better experience. Sincerely,Management
Excelente ubicación en Washington DC. El concierge nos dio muchos tips útiles que facilitaron nuestro recorrido por la ciudad. Todo el personal muy amable.
ELIANA
Stayed 6 nights in Mar 2024
Response from rp on 22 Apr 2024
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager
Dear Valued Guest,Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your feedback and are glad to know the hotel overall met your expectations.We hope to have an opportunity soon to have you once again!Sincerely,Roberto PerezHotel Manager