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Really beautiful hotel. Staff were all very friendly. Overall really clean but my shower was a little dirty (a couple big dark hairs from previous guests) and the hot tub could have been a little cleaner but wasn’t bad. The pool was so comfortable. The bed and pillows felt very comfortable to me. I didn’t care for the breakfast items that I tried very much except I did like the omelette option, I had a very good omelette with nice service. There is a bit of noise from the freeway if you happen to get that side of the building. Overall it’s a great place and I would stay again.
They screwed up my reservation, I booked through Saturday night, but they only had me through Friday. I had to find another place to stay.
Joseph W Oliver
Stayed 3 nights in May 2024
Response from Jordan on 21 May 2024
Dear Joseph, We are sorry to see your stay was only 3 out of 5 and you had to find a different place to stay. Yes, that would make traveling very frustrating. I show that the reservation through expedia was made for 3 days, and that is what we had you for. Please give me a call, and I would be happy to assist with any other questions. Jordan PGeneral Manager
Beautiful views, super clean, excellent breakfast with omelet station, and the friendliest staff I’ve encountered in a while. We will most definitely be back!
Brand NEW wonderful BW Plus!...........GREAT HOT TUB (outside with views)......BEST free breakfast!...hot waffles eggs with cheese...sausages slices of smoked sausage! ...and all for salad lovers......
modern, large rooms with BIG TV's and couch & chairs to see TV (rather than TV at bed).........use before Zion Nat'l Pk. ??............we stopped at end of 5 "BIG" Utah Nat'l Pks before returning to Las Vegas Airport......nearby "dinner" closed at 8 PM!!..............nearby "Culver's" was great & inexpensive.....
I love that there was free breakfast, a hot tub and free parking. We stayed here after a full day hiking at Zion Park so didn’t do a ton but it was perfect. Customer service was excellent, the room was clean, and Uber eats delivered straight to my room the following morning when I didn’t want to move to go out for lunch.
We loved everything about this property. From how easy it was to find, convenient dining options, friendly staff, cleanliness of the entire building and surroundings, to all of the fun activities like snow cones by the pool. We would recommend this hotel to everyone. 10/10
Billie
Stayed 4 nights in Apr 2024
Response from Front Desk on 4 May 2024
Billie,What a lovely review. I could not have said it better myself. This location is like finding a diamond in the rough. No where better if staying in the Saint George area. Take care and see you next time.
10/10 Excellent
Christian, Francis
Travelled with partner
21 Apr 2024
Great stay
Christian
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 26 Apr 2024
Thank you for the 5/5 rating. We really appreciate you taking the time to leave this. Also, we are happy to see that you had a great stay! Come again.
Hello Paul.Thank you for your review. We appreciate the 5 out of 5! This hotel is lovely because of the open plan, and cleanliness and staff. We are lucky to be here also. Come see us again next time you are in Washington, Utah.
Denise. Thank you for your 5 out of 5 review. You are correct, this hotel is only 3 years old. So still smells good, nice and clean and the open floor plan is wonderful. Being just off the freeway makes for such easy going to and from. And just right outside of St. George, so left with less traffic and 360 degrees views of beauty.Come see us again!
We loved our stay! Great location, close to St George but away from all the traffic. Gas stations and food within walking distance.
Whitney
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Thank you Whitney for your review. We agree that this hotel is a great location. More and more are finding the same. We look forward to having you stay with us again.
This is the greatest Best Western Plus we have stayed at. It has a beautiful view of the mountains from the front and is easy to get to and from the interstate. It is quiet and well- maintained. The hot tub is the biggest one I’ve seen at this level of hotel, and there is also a lovely area next to it with a firepit. In addition there is an indoor pool and gym. The rooms are spacious and look fresh and new. The breakfast is great and includes cooked to order eggs and omelets. There are also plenty of other items including make your own waffles. All of the staff members we encountered were so friendly and helpful. I highly recommend this Best Western Plus!
Margaret
Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
This is such a wonderful review! Thank you for taking the time to leave this comment. Come back and see us again!
Alexa,Thank you for leaving your review. We agree that this hotel is great. Being a newer hotel in the area, with great views and just right outside the city of St. George.
Thank you for choosing our hotel. We are glad to know you loved your stay. Please keep us in mind anytime you are coming back to southern Utah! Best Western Plus Settlers Point Team
Place was awesome, our only complaint was noise, we were on the 3rd floor and we could hear the people above us, they had kids and we could hear every footstep and it was loud, kept us up and woke us up early, I told them at the front desk and they said they’re not suppose to put families with kids on the top floors because of that. We will not return because of the noise.
Wayne
Stayed 2 nights in Apr 2024
Response from Mya on 12 Apr 2024
Wayne, thank you for your 4/5 review! I'm sorry to hear we didn't meet your expectations. We do appreciate your honest feedback so we can make improvements. Please reach out so we can make it up your next stay!
Response from Jordan P - General Manager on 5 Apr 2024
Hello Chris, We are sorry to see your stay with us was less than perfect. We are always giving our best to help make sure all our guests have an enjoyable stay. When you have a moment please call me and let me know what happened during your stay to get a 2. We do appreciate your business and look forward to having your next stay be a perfect one. Thank youJordan PGeneral Manager
The staff went above and beyond to make our stay a wonderful experience, especially the hotel manager!!
Julie
Stayed 2 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
Hi Julie,Thank you for your review. We appreciate the kind words. The staff here is wonderful, we can agree. Team work makes the dream work :) Lovely views all around are a bonus also. See you next time you are in Washington, Utah.
Honestly the best family hotel and really nice and clean and comfortable! Loved the pool because it was actually warm and a super nice hot tub just outside! We'll always stay here
Betsy
Stayed 4 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
Hello Betsy. We appreciate the 5 out of 5 review! Thank you. Our hot tub is nice and large and on top of that, with a wonderful view! We will see you on your next visit to Washington, Utah.
This is a beautiful property! The staff are very friendly and helpful! The room was spacious and had great design elements and lighting features.
Amy
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 19 Apr 2024
Hi Amy.What a wonderful review. We appreciate you taking your time to leave one. Being this property is only 3 years old, does help with the beauty and cleanliness. Come see us again! Take Care.
Great view and nice suite. But neighbors above were late night stompers. Also there is an ice bucket and no place on the 3rd floor to get ice we could find. They never gave us any papers, sign in receipts or info. Didn't mention that there was a password protected safer link for wifi so when I went to connect my Norton on my phone suggested not to. We figured if there was one they would have said and given us this info on check in papers. But again, no papers. It wasn't until we grabbed our card pouch to check out that there was a WiFi password on it. It would have been nice to have more instructions.
Chris
Stayed 1 night in Mar 2024
Response from Best Western Settlers Point team on 12 Apr 2024
Thank you for your review Chris. We really do appreciate your honesty and comments to help us improve our hotel. I apologize for the confusion and we will definitely be taking your review into consideration and making adjustments.
Staff where very helpful and kind
Very Clean
Great hot tub and pool area
Great view
Marianna Katalin
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Apr 2024
Marianna,Thank you for this 5 out of 5 review. Our staff is such a great team I am so happy to hear that it shows to our guests. Our hot tub is such a nice size and outdoors, with some amazing views. Thank you for staying with us.
Thank you Kerri for this 5 out of 5 review. This hotel is newer and cleaner and with such wonderful employees that want the best for our guests. Take Care
Corrine, thank you for your review. We do appreciate you letting us know the issue with the carpet so we can notify our team and fix the problem. We hope to see you stay with us again in the future!
Hotel was nice, staff was great, free breakfast was very good
Brian
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Apr 2024
Hi Brian.Thank you for leaving a review for this hotel. Such nice words to share. The beauty that surrounds us here at the BWP Settler's Point is a bonus on top of the staff, and breakfast.See you next time.
The staff went above and beyond in making our stay as comfortable and stress free as possible.The property was very clean and well maintained. I can not think of a single negative thing to say.
robert
Stayed 3 nights in Mar 2024
Response from Mya on 14 Mar 2024
Thank you Robert for the fantastic review, I'm glad we were able to reach all of your expectations and made your stay comfortable! We hope to see you staying with us again in the future!
10/10 Excellent
Adam
2 Mar 2024
Adam
Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Thank you for your 5/5 review we hope to catch you again in the future!
Easy access off highway, close to St George, quiet, clean, comfortable. Roomy.
Brent
Stayed 1 night in Feb 2024
Response from Mandie on 29 Feb 2024
Brent,Thank you for your recent stay! We appreciate your business and hope to see you in the future!Mandie
10/10 Excellent
Brent, Pleasant Grove
21 Feb 2024
Brent
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 23 Feb 2024
Hello Brent,Thank you kindly for taking the time to leave us a 5/5 review. It is appreciated.The beauty that surrounds this hotel is a bonus. What a gem we have. Come visit us again!
6/10 Okay
Eddie
20 Feb 2024
Liked: Cleanliness, staff & service
The TV didn't work. The hot tub was cold. But the handmade omelet was great.
Eddie
Stayed 1 night in Feb 2024
Response from Mandie on 29 Feb 2024
Eddie,Thank you for your feedback. I apologize that the TV was not working properly hopefully you were able to inform the front desk, so we were able to fix the problem, the hot tub is back up and running again we apologize for the inconvenience. We appreciate you staying with us and hope to see you in the future.Mandie
6/10 Okay
Heather
19 Feb 2024
Heather
Stayed 2 nights in Feb 2024
Response from Mandie on 29 Feb 2024
Heather,Thank you for taking the time to fill out our survey. We appreciate you staying with us and hope to see you again. If there are anything that we could improve on making your stay a 10 out of 10 please let us know.Mandie
The staff was incredible, from the front desk, the breakfast people, the cleaning people, they could not have been any nicer. They were all so helpful, kind, friendly and just nice to be around.
Beverly
Stayed 4 nights in Feb 2024
Response from Front Desk Staff on 16 Feb 2024
Beverly.Thank you for taking your time to leave these kind words. I agree with all you mentioned, and add, that the view is also just beautiful all the way around.
Johnny,Thank you for the 10/10 ! We really appreciate you taking your time to leave this review. The location alone is a winner with beautiful views all the way around. Also this hotel just reached 3 years old and still so beautiful. We look forward to having you stay with us again!