Indoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews of Best Western Plus Settlers Point

2.5 out of 5
Best Western Plus Settlers Point
1294 E Hospitality Way, Washington, UT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 877 out of 1010 reviews" "
Rating 8 - Good. 88 out of 1010 reviews" "
Rating 6 - Okay. 21 out of 1010 reviews" "
Rating 4 - Poor. 12 out of 1010 reviews" "
Rating 2 - Terrible. 12 out of 1010 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in. Nice place. Good for my dogs.
Stayed 1 night in May 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd stay at Settlers Point Best Western. Always great. Don’t hesitate to book your stay. Quiet, clean, hearty breakfast.
Stayed 7 nights in May 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel. Staff were all very friendly. Overall really clean but my shower was a little dirty (a couple big dark hairs from previous guests) and the hot tub could have been a little cleaner but wasn’t bad. The pool was so comfortable. The bed and pillows felt very comfortable to me. I didn’t care for the breakfast items that I tried very much except I did like the omelette option, I had a very good omelette with nice service. There is a bit of noise from the freeway if you happen to get that side of the building. Overall it’s a great place and I would stay again.
Stayed 2 nights in May 2024

6/10 Okay

Joseph W Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They screwed up my reservation, I booked through Saturday night, but they only had me through Friday. I had to find another place to stay.
Stayed 3 nights in May 2024
Response from Jordan on 21 May 2024
Dear Joseph, We are sorry to see your stay was only 3 out of 5 and you had to find a different place to stay. Yes, that would make traveling very frustrating. I show that the reservation through expedia was made for 3 days, and that is what we had you for. Please give me a call, and I would be happy to assist with any other questions. Jordan PGeneral Manager

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff were amazing and such a beautiful location and Mountain View.
Stayed 1 night in May 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, super clean, excellent breakfast with omelet station, and the friendliest staff I’ve encountered in a while. We will most definitely be back!
Stayed 2 nights in May 2024

10/10 Excellent

Roy, South Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Brand NEW wonderful BW Plus!...........GREAT HOT TUB (outside with views)......BEST free breakfast!...hot waffles eggs with cheese...sausages slices of smoked sausage! ...and all for salad lovers...... modern, large rooms with BIG TV's and couch & chairs to see TV (rather than TV at bed).........use before Zion Nat'l Pk. ??............we stopped at end of 5 "BIG" Utah Nat'l Pks before returning to Las Vegas Airport......nearby "dinner" closed at 8 PM!!..............nearby "Culver's" was great & inexpensive.....
Stayed 1 night in May 2024

10/10 Excellent

Shelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there was free breakfast, a hot tub and free parking. We stayed here after a full day hiking at Zion Park so didn’t do a ton but it was perfect. Customer service was excellent, the room was clean, and Uber eats delivered straight to my room the following morning when I didn’t want to move to go out for lunch.
Stayed 2 nights in May 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. The hotel is in a quiet, nice area.
Stayed 1 night in May 2024

10/10 Excellent

Julio Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this property. From how easy it was to find, convenient dining options, friendly staff, cleanliness of the entire building and surroundings, to all of the fun activities like snow cones by the pool. We would recommend this hotel to everyone. 10/10
Stayed 4 nights in Apr 2024
Response from Front Desk on 4 May 2024
Billie,What a lovely review. I could not have said it better myself. This location is like finding a diamond in the rough. No where better if staying in the Saint George area. Take care and see you next time.

10/10 Excellent

Christian, Francis

Travelled with partner
Great stay
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 26 Apr 2024
Thank you for the 5/5 rating. We really appreciate you taking the time to leave this. Also, we are happy to see that you had a great stay! Come again.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean, pleasant experience.
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Hello Paul.Thank you for your review. We appreciate the 5 out of 5! This hotel is lovely because of the open plan, and cleanliness and staff. We are lucky to be here also. Come see us again next time you are in Washington, Utah.

10/10 Excellent

Denise, Sparks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, just off the freeway.
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Denise. Thank you for your 5 out of 5 review. You are correct, this hotel is only 3 years old. So still smells good, nice and clean and the open floor plan is wonderful. Being just off the freeway makes for such easy going to and from. And just right outside of St. George, so left with less traffic and 360 degrees views of beauty.Come see us again!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Apr 2024
Response from Front Desk on 26 Apr 2024
Hi Rebecca.Thank you for staying with us here at BWP Settlers Point in Washington, Utah. We appreciate the 5 / 5 review! Come back and see us again :)

10/10 Excellent

Javier, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Mya on 29 Apr 2024
Thank you for your 5/5 review we hope to catch you again in the future!

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Great location, close to St George but away from all the traffic. Gas stations and food within walking distance.
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Thank you Whitney for your review. We agree that this hotel is a great location. More and more are finding the same. We look forward to having you stay with us again.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the greatest Best Western Plus we have stayed at. It has a beautiful view of the mountains from the front and is easy to get to and from the interstate. It is quiet and well- maintained. The hot tub is the biggest one I’ve seen at this level of hotel, and there is also a lovely area next to it with a firepit. In addition there is an indoor pool and gym. The rooms are spacious and look fresh and new. The breakfast is great and includes cooked to order eggs and omelets. There are also plenty of other items including make your own waffles. All of the staff members we encountered were so friendly and helpful. I highly recommend this Best Western Plus!
Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
This is such a wonderful review! Thank you for taking the time to leave this comment. Come back and see us again!

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 19 Apr 2024
Alexa,Thank you for leaving your review. We agree that this hotel is great. Being a newer hotel in the area, with great views and just right outside the city of St. George.

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 6 nights in Mar 2024
Response from Settlers Point on 8 Apr 2024
Thank you for choosing our hotel. We are glad to know you loved your stay. Please keep us in mind anytime you are coming back to southern Utah! Best Western Plus Settlers Point Team

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was awesome, our only complaint was noise, we were on the 3rd floor and we could hear the people above us, they had kids and we could hear every footstep and it was loud, kept us up and woke us up early, I told them at the front desk and they said they’re not suppose to put families with kids on the top floors because of that. We will not return because of the noise.
Stayed 2 nights in Apr 2024
Response from Mya on 12 Apr 2024
Wayne, thank you for your 4/5 review! I'm sorry to hear we didn't meet your expectations. We do appreciate your honest feedback so we can make improvements. Please reach out so we can make it up your next stay!

4/10 Poor

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordan P - General Manager on 5 Apr 2024
Hello Chris, We are sorry to see your stay with us was less than perfect. We are always giving our best to help make sure all our guests have an enjoyable stay. When you have a moment please call me and let me know what happened during your stay to get a 2. We do appreciate your business and look forward to having your next stay be a perfect one. Thank youJordan PGeneral Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Thank you for your 5/5 review we hope to catch you again in the future!

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Thank you for your 5/5 review, I'm glad to hear our property was convenient for you, we hope to see you stay with us again!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to make our stay a wonderful experience, especially the hotel manager!!
Stayed 2 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
Hi Julie,Thank you for your review. We appreciate the kind words. The staff here is wonderful, we can agree. Team work makes the dream work :) Lovely views all around are a bonus also. See you next time you are in Washington, Utah.

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and dining options surrounding.
Stayed 2 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
This location is such a gem. I cannot say enough wonderful things about it myself! We are so happy you have found us. See you next time.

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Apr 2024
Alexia.Thank you for taking your time to leave us a 5/5 review. We appreciate it. See you next time.

10/10 Excellent

Betsy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Honestly the best family hotel and really nice and clean and comfortable! Loved the pool because it was actually warm and a super nice hot tub just outside! We'll always stay here
Stayed 4 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
Hello Betsy. We appreciate the 5 out of 5 review! Thank you. Our hot tub is nice and large and on top of that, with a wonderful view! We will see you on your next visit to Washington, Utah.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! The staff are very friendly and helpful! The room was spacious and had great design elements and lighting features.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 19 Apr 2024
Hi Amy.What a wonderful review. We appreciate you taking your time to leave one. Being this property is only 3 years old, does help with the beauty and cleanliness. Come see us again! Take Care.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the access right off the freeway and before you come to all the traffic in St George
Stayed 3 nights in Mar 2024
Response from Front Desk on 19 Apr 2024
Hello Don. We are in at a great location and being just outside of St. George really helps with the less traffic around. Thank you for the review.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and nice suite. But neighbors above were late night stompers. Also there is an ice bucket and no place on the 3rd floor to get ice we could find. They never gave us any papers, sign in receipts or info. Didn't mention that there was a password protected safer link for wifi so when I went to connect my Norton on my phone suggested not to. We figured if there was one they would have said and given us this info on check in papers. But again, no papers. It wasn't until we grabbed our card pouch to check out that there was a WiFi password on it. It would have been nice to have more instructions.
Stayed 1 night in Mar 2024
Response from Best Western Settlers Point team on 12 Apr 2024
Thank you for your review Chris. We really do appreciate your honesty and comments to help us improve our hotel. I apologize for the confusion and we will definitely be taking your review into consideration and making adjustments.

10/10 Excellent

Marianna Katalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very helpful and kind Very Clean Great hot tub and pool area Great view
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Apr 2024
Marianna,Thank you for this 5 out of 5 review. Our staff is such a great team I am so happy to hear that it shows to our guests. Our hot tub is such a nice size and outdoors, with some amazing views. Thank you for staying with us.

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Donald, thank you for your review if you have any suggestions on how we can improve our property please reach out and let us know!

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on 26 Apr 2024
Thank you Kerri for this 5 out of 5 review. This hotel is newer and cleaner and with such wonderful employees that want the best for our guests. Take Care

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is excellent, we really enjoyed the outdoor jacuzzi, and the breakfast is fantastic Would definitely recommend
Stayed 1 night in Mar 2024
Response from Front Desk on 19 Apr 2024
Hello Aaron,Thank you for your review! The indoor heated swimming pool and the outdoor hot tub with gorgeous views is lovely in itself.

6/10 Okay

Kaelan

Stayed 2 nights in Mar 2024
Response from Mya on 29 Apr 2024
Kaelan, thank you for your review if you have any suggestions on how we can improve our property please reach out and let us know!

8/10 Good

Corrine

Travelled with family
Liked: Staff & service, property conditions & facilities
Carpets smells
Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Corrine, thank you for your review. We do appreciate you letting us know the issue with the carpet so we can notify our team and fix the problem. We hope to see you stay with us again in the future!

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, staff was great, free breakfast was very good
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Apr 2024
Hi Brian.Thank you for leaving a review for this hotel. Such nice words to share. The beauty that surrounds us here at the BWP Settler's Point is a bonus on top of the staff, and breakfast.See you next time.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Mya on 14 Mar 2024
Thank you for your review, we hope to see you again in the near future!

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff.
Stayed 1 night in Mar 2024
Response from Mya on 14 Mar 2024
Thank you for your review Jim! I'm glad we were able to reach your expectations, we hope to see you again soon!

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond in making our stay as comfortable and stress free as possible.The property was very clean and well maintained. I can not think of a single negative thing to say.
Stayed 3 nights in Mar 2024
Response from Mya on 14 Mar 2024
Thank you Robert for the fantastic review, I'm glad we were able to reach all of your expectations and made your stay comfortable! We hope to see you staying with us again in the future!

10/10 Excellent

Adam

Stayed 1 night in Mar 2024
Response from Mya on 29 Apr 2024
Thank you for your 5/5 review we hope to catch you again in the future!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very pleasant. Nice people
Stayed 1 night in Feb 2024
Response from Mandie on 13 Mar 2024
Brian,Thank you for your feedback! We appreciate you staying with us and hope to see you in the future!Mandie

10/10 Excellent

Brent, Pleasant Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway, close to St George, quiet, clean, comfortable. Roomy.
Stayed 1 night in Feb 2024
Response from Mandie on 29 Feb 2024
Brent,Thank you for your recent stay! We appreciate your business and hope to see you in the future!Mandie

10/10 Excellent

Brent, Pleasant Grove

Stayed 1 night in Jan 2024
Response from Front Desk Staff on 23 Feb 2024
Hello Brent,Thank you kindly for taking the time to leave us a 5/5 review. It is appreciated.The beauty that surrounds this hotel is a bonus. What a gem we have. Come visit us again!

6/10 Okay

Eddie

Liked: Cleanliness, staff & service
The TV didn't work. The hot tub was cold. But the handmade omelet was great.
Stayed 1 night in Feb 2024
Response from Mandie on 29 Feb 2024
Eddie,Thank you for your feedback. I apologize that the TV was not working properly hopefully you were able to inform the front desk, so we were able to fix the problem, the hot tub is back up and running again we apologize for the inconvenience. We appreciate you staying with us and hope to see you in the future.Mandie

6/10 Okay

Heather

Stayed 2 nights in Feb 2024
Response from Mandie on 29 Feb 2024
Heather,Thank you for taking the time to fill out our survey. We appreciate you staying with us and hope to see you again. If there are anything that we could improve on making your stay a 10 out of 10 please let us know.Mandie

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, from the front desk, the breakfast people, the cleaning people, they could not have been any nicer. They were all so helpful, kind, friendly and just nice to be around.
Stayed 4 nights in Feb 2024
Response from Front Desk Staff on 16 Feb 2024
Beverly.Thank you for taking your time to leave these kind words. I agree with all you mentioned, and add, that the view is also just beautiful all the way around.

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 13 Feb 2024
Johnny,Thank you for the 10/10 ! We really appreciate you taking your time to leave this review. The location alone is a winner with beautiful views all the way around. Also this hotel just reached 3 years old and still so beautiful. We look forward to having you stay with us again!