Dear Guest,Thank you for taking the time to share your candid feedback. We take great pride in maintaining the highest standards of cleanliness throughout our property, so we are genuinely disheartened to learn about the unacceptable conditions you encountered in your guestroom.Please accept our sincere apologies for the dirty shower and unpleasant odor that detracted from your experience. We never want our valued guests to face such unsatisfactory conditions.Your comments have been discussed with our team, and we are using this as a learning opportunity. Additional training is underway to reinforce our procedures and prevent similar lapses going forward.We hope you'll consider allowing us another chance to provide you with the fresh, comfortable accommodations you deserve. We'd be grateful for the opportunity to restore your confidence in our services and hospitality.Thank you for your understanding as we strive to consistently deliver an exceptional experience for every guest. We appreciate you bringing this matter to our attention.Sincerely,Hotel Management

Dear Steve,We cannot express enough gratitude for your wonderful 5/5 review and kind words about our pleasant staff and clean accommodations. We are delighted to know that we delivered a nice, budget-friendly stay that exceeded your expectations.Your feedback reaffirms our commitment to providing outstanding hospitality while maintaining our affordable rates. It is a great source of motivation for our team as we continue to raise the bar on service and comfort within this market segment.Thank you for your valued customer and for taking the time to share this fantastic review. We look forward to welcoming you back soon.Best Regards,Hotel Management

Thank you for bringing this matter to our attention, and I apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we continuously strive to improve our services.I understand that it may not have been your priority to inform us immediately about the missing microwave plate, and I apologize for any inconvenience you experienced while waiting for assistance. We will take note of your feedback regarding the management structure and work to ensure smoother operations in the future.Regarding the missing microwave plate, please rest assured that we will not charge you for it. We understand that mistakes happen, and we appreciate your honesty in bringing it to our attention.We're glad to hear that overall, your stay with us was satisfactory, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you for choosing to stay with us.Warm regards,

Dear Lexi,Thank you for taking the time to share your review. While we are pleased to have met most of your expectations during your stay, we regret that there were areas where we fell short of providing a truly exceptional experience.Please know that we value your feedback, as it allows us to identify opportunities for improvement and enhance our services continually. We appreciate your patronage and hope to have the chance to regain your full confidence during your next visit.Sincerely,Hotel Management

Dear Guest,Thank you for your outstanding 5/5 review. We are delighted your experience at our hotel exceeded expectations across all fronts - from our accommodations and amenities to the exceptional service provided by our dedicated staff.It is incredibly rewarding to receive such high praise. Our team is committed to delivering an unparalleled experience through meticulous attention to detail and personalized service tailored to each guest's needs.Reviews like yours reinforce that we are achieving our goals. We appreciate you taking the time to share your feedback and look forward to welcoming you back soon.

Dear Erika,Thank you for your review and rating of 2/5. We apologize for the inconveniences you experienced during your stay, including the lack of an elevator, poor lighting, and noise issues.Please know that we are actively working to address these concerns. Our building was constructed in the 1990s without an elevator, but we are currently obtaining approvals to retrofit one. We are also working on improving the parking lot lighting and are exploring soundproofing solutions.We appreciate your feedback on our friendly staff and clean rooms. Your comments help us identify areas for improvement, and we hope you'll give us another opportunity to provide a better experience.Best regards,Hotel Management

Dear Keith,Thank you for taking the time to share thoughtful feedback after your recent stay with us. We appreciate you highlighting certain areas where the experience exceeded your expectations as well as a few components for us to focus on fine-tuning.Our whole staff works diligently to create memorable experiences, so your praise for so many aspects of your visit reinforces that our commitment to quality hospitality shines through. Even more valuable is constructive input on refinements – this steers our continual efforts to optimize every guest’s time with us.We do hope you will return again to see how your insights shape improvements that allow us to consistently deliver on expectations. Please feel free to provide any additional detail to assist us in better catering to your preferences during future visits as well.Sincerely, Hardip Sonani, Super 8Hotel Manager

Dear Raul, Thank you very much for your 4 out of 5 star rating and for being our guest recently. We strive to earn a 5-star experience from every visitor; so a rating just shy of that, while still positive, tells us where we need to improve. If any aspect underwhelmed you or failed to meet expectations, please share details with us. Guest feedback is invaluable as we work to address shortcomings. We would be grateful and eager to learn how we can better earn a 5-star grade next time.That said, we are delighted we could provide you with an overall positive stay, as evident from your rating. Our goal moving forward is to transform the few areas that were just “good” into ones that exceed hopes for an exceptional visit. We do hope you will return in the future to see our progress. Thank you again!Sincerely,Hardip Sonani,Manager Super 8

Dear Guest,We would like to thank you for taking the time to rate your recent stay and provide us with a 4 out of 5 star overall rating. We are pleased that you had an enjoyable visit, but also want to sincerely apologize if any aspect fell short of meriting a perfect score.Our staff works tremendously hard to deliver 5-star hospitality, amenities, and service to every person who walks through our doors. So while your rating indicates we did many things right, it also suggests there are areas needing improvement. We welcome you to provide any additional details that influenced your evaluation, as that helps us address weaknesses.Please know that each piece of feedback is carefully reviewed and used to better calibrate the guest experience. We do hope you will give us another chance to provide you with a truly 5-star worthy stay. Thank you again!Sincerely,Hardip Sonani, Manager Super 8

Dear Thomas,We noticed your 1/5 rating and want to express our sincere apologies that we clearly fell far short in providing you with a positive stay. Feedback like this, while disappointing, helps us understand where we need to improve.If you could kindly provide some specific details on what led to this low rating, it would be invaluable in helping prevent similar issues for future guests. We aim to learn from each experience to consistently deliver better service.Please accept our heartfelt apologies that we did not meet your expectations this visit. We hope you will give us another chance to provide you with a much better experience next time. Do not hesitate to reach out directly if I can address your concerns in any way.Thank you again for your review. Your feedback provides crucial insight to improve. We truly appreciate you taking the time to share with us.Sincerely,Hardip Sonani, Manager Super 8

Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad you have enjoyed your stay with us and thank you for the kind word.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad you have enjoyed your stay with us and thank you for the kind word. Sorry for our building and grounds were not Maintained we recently purchased this property. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,