Superior Suite, 1 King Bed (Miyabi Suite) | Bathroom | Eco-friendly toiletries, hair dryer, dressing gowns, heated floors

Reviews of Nobu Hotel Warsaw

5 out of 5
Nobu Hotel Warsaw
Wilcza 73, Warsaw, Masovian Voivodeship

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 101 reviews" "
Rating 8 - Good. 15 out of 101 reviews" "
Rating 6 - Okay. 7 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Orestes, hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most modern and well thought out hotel.
Stayed 1 night in May 2024
Response from Łukasz Mroczek on 12 May 2024
Dear Orestes,Thank you so much for your glowing review of Nobu Hotel Warsaw! We're thrilled to hear that you found our hotel to be one of the most modern and well-thought-out establishments you've experienced.Creating a thoughtful environment for our guests is something we take great pride in, so it's incredibly rewarding to receive such positive feedback from you. We strive to provide a seamless blend of modern design and functionality to ensure that every aspect of your stay is comfortable and enjoyable.We appreciate you taking the time to share your thoughts, and we hope to have the pleasure of welcoming you back to Nobu Hotel Warsaw in the future. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.Kind regards,Łukasz MroczekAssistant Front Office Manager

10/10 Excellent

Gustaf

Stayed 2 nights in Apr 2024
Response from Łukasz Mroczek on 17 May 2024
Dear Gustaf,thank you very much for taking the time to share your positive feedback with us.We are looking forward to welcoming you back in the near future.Best regards,Łukasz MroczekAssistant Front Office Manager

10/10 Excellent

Noel

Stayed 2 nights in Dec 2023
Response from Łukasz Mroczek on 22 Dec 2023
Dear Noel,thank you very much for taking the time to share your positive feedback with us.We are looking forward to welcoming you back in the near future.Best regardsŁukasz MroczekAssistant Front Ofice Manager

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Rory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done to all the staff.
Absolutely fantastic, exactly how it was supposed to be just like every time we stay at this establishment. Well managed and extremely good staff with a high level of standards at all times not 1 fault.
Stayed 1 night in Nov 2023
Response from Monika Balcer - Front Office Manager on 21 Nov 2023
Dear Rory,Thank you for your recent stay at our hotel and for taking the time to share your feedback. We're thrilled to hear that you had a wonderful experience.We're glad to hear that you found our hotel fantastic and I am also very pleased that our staff made a great impression on you, as we strive to provide a comfortable and inviting atmosphere for our guests. We would be delighted to welcome you back again soon for another enjoyable stay. Please feel free to reach out to us if there's anything we can assist you with.

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Warsaw place to stay!
This is a stunning hotel in the heart of Warsaw, just 10 minutes walk to central station. The room had the best stocked mini-bar of any hotel I've stayed in and the staff were fantastic. My only (very minor) issue was that the room I was in did not have an internal lock/chain, which as a solo female traveller is something I like to see! Other than that, I wouldn't hesitate to recommend. I missed out on the famous Nobu bar due to my travel dates (it's closed Sun & Mon), but the hotel restaurant served a beautiful breakfast with helpful and very attentive staff.
Stayed 1 night in Nov 2023
Response from Monika Balcer - Front Office Manager on 9 Nov 2023
Dear Emma,Thank you for your recent stay at our hotel and for taking the time to share your feedback. We're thrilled to hear that you had a wonderful experience.We're glad to hear that you found our hotel stunning and I am also very pleased that our staff made a great impression on you, as we strive to provide a comfortable and inviting atmosphere for our guests. Thank you for your comment on internal lock/chain, we will certainly forward your comments to the relevant department.We would be delighted to welcome you back again soon for another enjoyable stay. Please feel free to reach out to us if there's anything we can assist you with.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern minimalist luxury
The breakfast is the highlight of this hotel and is served in the hotel’s own Michelin restaurant. The rooms and halls are elegantly contemporary, spacious and comfortable.
Stayed 2 nights in Sep 2023
Response from Monika Balcer - Front Office Manager on 6 Oct 2023
Dear Andrea,, We're glad to hear that our food and drinks met your expectations and that you had a wonderful time with us , as we strive to provide a comfortable and inviting atmosphere for our guests. We will be pleased to pass on your comments to the restaurant manager.We would be delighted to welcome you back again soon for another enjoyable stay. Please feel free to reach out to us if there's anything we can assist you with.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful
Stayed 3 nights in Sep 2023
Response from Monika Balcer - Front Office Manager on 17 Sept 2023
Dear Ms. Karine, Thank you for choosing Nobu Hotel Warsaw and for sharing your feedback. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon. Regards,

10/10 Excellent

Sebastian, Chicago

Stayed 2 nights in Jul 2023
Response from Monika Balcer - Kierownik Recepcji on 12 Aug 2023
Szanowny Panie Sebastianie, Dziękuję za wspaniałą rekomendację naszego hotelu. Otrzymanie najwyższej oceny jest dla nas najwyższą formą wyróżnienia. Mam szczerą nadzieję, że już niedługo będziemy mieli okazję zobaczyć się ponownie.Z pozdrowieniami

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Monika Balcer - Front Office Manager on 12 Jul 2023
Dear Ms. Rachel, Thank you for choosing Nobu Hotel Warsaw and for sharing your feedback on Google. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon. Regards,

6/10 Okay

Rósbjörg

Stayed 2 nights in Jun 2023
Response from Monika Balcer - Front Office Manager on 12 Jul 2023
Dear Rósbjörg , Thank you for choosing Nobu Hotel Warsaw.We’re very appreciative of your rating about our hotel. If you require any assistance, don’t hesitate to call us.

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The hotel is pretty but the bathroom amenities are not sustainable at all.
Stayed 1 night in May 2023
Response from Daniel Matuszczak on 20 May 2023
Dear Karen,Thank you for choosing Nobu Hotel Warsaw and for taking the time to leave a review.We are glad that you liked the interiors of our hotel!Please be informed that we passed your comment about bathroom amenities. We hope that we will have a chance to welcome you again and to meet all of your expectations.Kind regards,Daniel MatuszczakAssistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Amazing hotel and food, great service!
Stayed 5 nights in Apr 2023

8/10 Good

Monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, but I would recommend staying in the non-classic side of the hotel because there is a new side and an old side. I was expecting some sort of wow effect, but it was pretty standard. I enjoyed my stay at the Puro more.
Stayed 3 nights in Mar 2023

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Beautiful hotel and a great stay
Stayed 1 night in Feb 2023

8/10 Good

Arturs

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Damian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - amazing room & kind staff!
Stayed 1 night in Nov 2022

10/10 Excellent

Serena

Stayed 1 night in Nov 2022

6/10 Okay

Ewa

Stayed 2 nights in Oct 2022

10/10 Excellent

Daryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in Warsaw
Stayed 1 night in Sep 2022

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Property is good and the Classic Rooms large. But minor items such as the coffee cups are not the right size for the room coffee machines and there are no sake cups in the sake bar. Minor items but items that need attention.
Stayed 4 nights in Sep 2022

2/10 Terrible

Franciszka

Stayed 1 night in Sep 2022

10/10 Excellent

Daryna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing design of the property. Facilities on the top level.
Stayed 1 night in Sep 2022

10/10 Excellent

Rachel

Stayed 1 night in Aug 2022

8/10 Good

haroon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2022

10/10 Excellent

Marzena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An awesome hotel
Stayed 1 night in Aug 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Jacek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interiors great bar/ restaurant area. Cozy rooms.
Stayed 1 night in Aug 2022

10/10 Excellent

Philipp

Stayed 1 night in Jul 2022

10/10 Excellent

Wojciech, Hanover Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and good bedding ! Restaurant also very good as well as cocktails 😉
Stayed 1 night in Jun 2022
Response from Stefan Bauer on 27 Jun 2022
Dear guest please accept our sincere appreciation for sharing your positive feedback concerning your last stay! Feedback like yours serves as a great motivator for the entire team. We are looking forward to welcoming you back to Nobu Hotel Warsaw in the near future. Best regards

10/10 Excellent

Feodor

Stayed 1 night in Jun 2022
Response from Stefan Bauer, General Manager on 27 Jun 2022
Dear guest thank you very much for taking the time to share your positive feedback with us. We are looking forward to welcoming you back in the near future. Best regards

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Warsaw
Rooms are beautiful and pristine. Staff is professional and helpful. Breakfast was great, room service too. Not a single complaint.
Stayed 4 nights in Jun 2022
Response from Stefan Bauer on 27 Jun 2022
Dear guest please accept our sincere appreciation for sharing your positive feedback concerning your last stay! Feedback like yours serves as a great motivator for the entire team. We are looking forward to welcoming you back to Nobu Hotel Warsaw in the near future. Best regards

8/10 Good

stefania

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
staff was not attentive, we had to wait for more than 30 minutes for somebody to come and turn the sauna on, after we requested it multiple times. We booked spa time (which we thought would have included a proper spa), but they only have a sauna and they took for granted we would have wanted a 90 minutes deep tissue massage (which we never mentioned), Food was really good, but general hotel service is more like a 3 stars rather than 5.
Stayed 1 night in May 2022
Response from Stefan Bauer, General Manager on 27 Jun 2022
Dear guest thank you very much for taking the time to share your disappointing feedback about your last stay with us. Please rest assured that we are taking our customer's comments very seriously and those have been shared with the team, to avoid future disappointment. We are nevertheless hoping to be able to welcome you back to Nobu Hotel Warsaw, in order to proof that we usually deliver at much higher standards than you have experience.

10/10 Excellent

Nikita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in Warsaw. Highly recommend!
Stayed 2 nights in Apr 2022
Response from Adrianna Walasiak I PR & Marketing Manager on 18 May 2022
Dear Nikita, Thank you for taking your time and leaving a comment about Nobu Hotel Warsaw. We are very pleased to hear that your stay at our property met your expectations. We look forward to guest you once again in the nearest future. With kind regards,

10/10 Excellent

Feodor

Stayed 2 nights in Apr 2022
Response from Stefan Bauer, General Manager on 27 Jun 2022
Dear guest please accept our sincere appreciation for sharing your positive review concerning your last stay! We are looking forward to welcoming you back to Nobu Hotel Warsaw in the near future. Best regards

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Great hotel, great facilities - Highly Recommend
Stayed 2 nights in Apr 2022
Response from Adrianna Walasiak I PR & Marketing Manager on 19 Apr 2022
Dear Richard, Thank you for sharing your thoughts about your recent stay at Nobu Hotel Warsaw. We are very glad to hear that you enjoyed your stay at our hotel. We are looking forward to welcome you back in the nearest future. With kind regards,

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Wouldn't concider as Nobu Hotel.
Unfortunately Nobu Hotel Warsaw was disappointment and cannot be compared to my previous stays in other Nobu Hotels. Even thou I had a suite, the room was already missing pieces from doors, overall ventilation was bad and the room was missing the "premium" feeling. Service was like in any other 3 star hotel in Warsaw, and for example breakfast (That normally is topnotch in Nobu Hotels) was server cold and waitress collected dished immediately when you didn't hold them in your hands.
Stayed 1 night in Feb 2022
Response from Adrianna Walasiak I PR & Marketing Manager on 19 Apr 2022
Dear Guest, Thank you for leaving a comment about Nobu Hotel Warsaw. I do apologize for your experience during your recent stay. Please feel assured that I have taken your feedback to the team and we will review this on the hotel managment level. Thank you for sharing your thoughts with us and I do hope you will give us another opportunity to present much higher level of service that is expected from Nobu Hotels. With kind regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful hotel
Stayed 2 nights in Oct 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Guest, Thank you for taking the time to share your kind words! We are looking forward to welcome you again in the nearest future. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Warsaw
Short trip but very pleasant. Friendly staff. Clean and modern room. Can thoroughly recommend.
Stayed 1 night in Oct 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Guest, Thank you for taking the time to share your kind words! We are looking forward to welcome you back soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Upgrades and Late Check Out!
As a hotels.com gold member, a room upgrade was offered by the hotel, so was the Late Check Out. We also got two free cocktails from the trendy hotel bar. Hotel is very modern with very comfortable bed (form mattress?) Really enjoyed my stay here. If I were to return to warsaw I'd stay here again.
Stayed 2 nights in Sep 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Guest, Thank you for your review! It was an honor hosting you and we're very glad to hear that we could be the perfect place for your next stay. Kind regards,

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Brand new design hotel
Brand new ultra clean hotel with a fashionable clientele. Beautiful design highlighting Japanease minimalism in the new wing and Polish art deco in the classic wing. Small well designed gym om top floor and happening vibe in bar and restaurant. Bespoke delicious coctails. Spotty service at the front deak and restaurant but cleaning staff if very nice and thourough. Central location in a walking neighborhood.
Stayed 3 nights in Sep 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Peter, Thank you for taking the time to share your review. We appreciate your feedback and would like you to know that we've shared your comments with our team. We look forward to welcoming you back again soon! Kind regards,

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
High end deaign with spotty service
High end minimalist design and super lux bedding. Service is cold and somewhat unprofessional for a 5 star hotel, during breakfast waitress wouldnt provide coffee and insisted on making my own flat white from a capsule....exactly like a motel 6 in the states or a hostel. Just silly. But beautiful hotel in happening and central location.
Stayed 2 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Lovely stay in a stylish hotel. Looked after well by the friendly team and definitely recommend.
Stayed 2 nights in Aug 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Michael, Thank you for taking the time to share how much you enjoyed your stay at Nobu Hotel Warsaw. We are humbled by your kind comments on our friendly staff and look forward to sharing them with our team. Please come back and see us again in the future. Kind regards,

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Nobu
My girlfriend and I both enjoyed our stay at the Nobu Hotel in Warsaw. The breakfast menu was great and we both enjoyed the gym facility.
Stayed 2 nights in Jul 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Aleksandr, Thank you for sharing your compliments on your recent stay at Nobu Hotel Warsaw. Thank you for sharing how much you enjoyed breakfast and the gym facility. he next time you're in town, we welcome you to stay with us again. Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly loud music in the very good and expensive restaurant. Completely not fitting to the concept. We got a couple of wrong dishes possibly because the staff was not
Stayed 1 night in May 2021
Response from Katarzyna Szpindor | Marketing Manager on 10 Jan 2022
Dear Peter, This is not reflective of the quality experience we wish to provide. We take great pride in delivering amazing service, and to hear that we may have fallen short, is disheartening. You can bet that we will look into these matters. Kind regards,

10/10 Excellent

Y.BAHADIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experince. Ewa and Paulina made my stay so easier and great. They might reconsider their restaurant room service working hours again because they close the kitchen entirely at 21:30 and during pandemic it might be a bit early. Other than that everything was amazing
Stayed 3 nights in Mar 2021
Response from Katarzyna Szpindor- Marketing Manager on 13 Apr 2021
Dear Y.Bahadir Thank you for the great review of our hotel. We are glad you had a fantastic stay and appreciate your kind comments about Ewa and Paulina. We are glad you enjoyed your time at the hotel and we look forward to welcoming you back. Kind regards,

6/10 Okay

Piotr

Business traveller
Disliked: Staff & service, room comfort
Not recommended
It was my first stay in this hotel. I wanted to try it after using for many years two other hotels during my stay in Warsaw. The first experience was terrible, and it destroyed my stay. When I entered the lobby, there were 5 hotel employees and myself. Just after me, a lady came without wearing a face cover, which is mandatory by law. Nobody even bothered to react. I was even more surprised that after my reaction, workers still thought that nothing happened. I travel a lot, but such behavior I haven't seen since the pandemic started, anywhere. On top of this, the kettle was not working, and there was only super hot water coming out of the shower. I do not recommend this hotel.
Stayed 1 night in Oct 2020
Response from Katarzyna Barzyk- Marketing Manager on 16 Oct 2020
First of all I would like to thank you for taking the time to write a review on Expedia.com. On behalf of myself as well as entire Team, I would like to express my sincere regrets on not having met your expectations. Your comments have already been discussed among the Team and improvements to the service will be implemented immediately. With kind regards,