Fridge, microwave, oven, stovetop

Reviews of Emmanuel Church Apartments

3.5 out of 5
Emmanuel Church Apartments
Bold Street, Warrington, England

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.0/10

Cleanliness

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jose

Good clean property, but it doesn't seem that the wifi was connected to the internet
Stayed 3 nights in Mar 2024

8/10 Good

Oluremi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good location. There was parking on the road outside but you have to make sure you move your car in the morning in line with the parking restrictions
Stayed 3 nights in Mar 2024
Response from Sara on 21 Mar 2024
Thank you Remi. We hope to have you back soon.

2/10 Terrible

Dionysius

Travelled with group
Wasted Booking
Terrible experience, got there round 11pm as it is self check in and front gate into property wouldn't open ,the number to ring was switched off No help from office and had to literally sleep in car and they refused to refund even half the amount paid .NeverAgain
Stayed 2 nights in Nov 2023
Response from Sara on 11 Dec 2023
Dear Dionysius,I am so sorry you have not had a great experience with us. We are a small company and our operating hours are clearly mentioned on the messages communicated before arrival. Your text message and call came at 2am, I believe it is an acceptable time not to answer a phone unless you are staying at a hotel with 24/7 reception. This was the second night of your stay and you have presumably gotten in without trouble the first day and so did all the other guests (and we had a full house on that weekend). Please understand that whilst it was an undoubtedly frustrating experience for you, looking at it from our point of view there is a chance that tiredness or simply a human mistake might have escalated the situation. We would be more than happy to welcome you back and as a gesture of goodwill offer you a 10% discount on your room rate for your next stay. Kindest regards,Sara

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2023
Response from Sara on 7 Nov 2023
Thank you for the review, Kevin. I’m glad everything was up to your liking and hope to have you back soon. Kindest regards, Sara

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, room comfort
Apartment
Very good apartment. Could have done with a casserole dish or a slow cooker
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Not able to get into the apartment when arriving as no password code of main entrance was provided. Family standing outdoor for over 30min.
Stayed 6 nights in Nov 2021

8/10 Good

Elly

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Nice enough stay, could be very good.
Really nice stay with my small family when arranging house move. Lots of nice things about the apartments, plenty of space, but needs plenty of tweaks and small improvements. Pros Look nice, clean, modern, plenty of space. Cons Poor communication (multiple messages via WhatsApp and Hotels.com), generally well-equipped but then missing obvious things like they only had one small pan and a frying pan, which was at odds with the well equipped kitchen. No welcome manual meant didn't know how to work anything, cooker or heating in particular. Terrible TV and layout of lounge, crammed into a corner with small TV at weird angle. Sofa is a cheap sofa bed and really uncomfortable to sit on to watch TV. Overall we liked the place, and would recommend it, even stay again, but it feels like they have just paid a contractor to renovate it on the cheap with little thought. Needs a bit of TLC to make it a great place, it has real potential. But nowadays you expect better than the quality of the TV and sofa and you expect to have enough pans to cook etc. So overall, good, could be great.
Stayed 3 nights in Mar 2021

10/10 Excellent

Jade, Leeds

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was wonderfully clean, really modern with beautiful features. Karen and Liam are so helpful and made sure our stay was perfect. The directions to the property where really helpful, it’s a short walk into the centre and it was the prefect location to get to Chester zoo and Formby beach. We would absolutely stay here again and would highly recommend to anyone thinking to stay. The beds are so comfy! So much so I looked at the make off the mattress. The apartment was lovely and warm with very quick WiFi. The best self catering weekend we have had for a long time. Thank you!
Stayed 2 nights in Aug 2020