Property amenity

Reviews of Best Western Hotel am Walserberg

3 out of 5
Best Western Hotel am Walserberg
Zollstraße 4, Wals-Siezenheim

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 23 out of 62 reviews" "
Rating 6 - Okay. 10 out of 62 reviews" "
Rating 4 - Poor. 7 out of 62 reviews" "
Rating 2 - Terrible. 7 out of 62 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Fai Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

calvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Liked: Amenities
Everything was very good no complaints
Stayed 5 nights in Aug 2023
Response from Your Best Western Team on 21 Aug 2023
Dear Nichole,Thank you for the review. We value your feedback and are happy that you enjoyed your stay at our hotel.It is in our best interst to make your stay as pleasant as possible and we hope to see you again.Best wishes,

8/10 Good

peeter

Stayed 1 night in Aug 2023

6/10 Okay

Hanna

Liked: Cleanliness
Disliked: Staff & service
Free parking

4/10 Poor

Hanna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overlooking the Austria-Germany border
Very handy hotel overlooking the Austria-Germany border, built right next to the motorway. Very convenient for our road trip. Room was comfortable, if a little too warm for my liking. We couldn't leave the windows open due to traffic noise but it was OK Excellent dinner and breakfast at the restaurant. Good prices, exactly what we needed.
Stayed 1 night in Jun 2023
Response from Your Best Western Team on 23 Jun 2023
Dear guest,thank you for your review. We are happy that you enjoyed your stay at our hotel and hope that the noise did not bother you too much.We would be pleased to welcome you again and to provide you a better, silent room. It is in our interest to make our guest a pleasant stay and we appreciate your loyalty to our brand.Thank you and best regards,Your Best Western am Walserberg Team

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, but not for tourists without a car.
Lovely, comfortable hotel, with a great buffet breakfast and nice staff. Unfortunately, it is 5km from Salzburg, with no shuttle service. A taxi was 30 Euros into Salzburg, and 45 back. There were a couple of days when I just stayed in the hotel.
Stayed 7 nights in Feb 2023
Response from Your Best Western Team on 4 Apr 2023
Thank you for taking the time to review our hotel. We appreciate your kind words and we are delighted to hear that overall you enjoyed your experience with us. We regret to hear that the location of our hotel was a challenge for you, however we strive to provide a quiet and serene atmosphere away from the hustle and bustle of the city centre. We hope that this provided a peaceful stay while you were here. Thank you again for your review, we look forward to welcoming you again in the future.

2/10 Terrible

Christopher

Stayed 1 night in Sep 2022

10/10 Excellent

CAROL, SPOKANE

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced bed&breakfast
This was one of my worst hotel stays in austria. Starting with the reception that is rarely open, dirty shower and toilet, first I got assigned already used room (which was quickly resolved), the bathroom is super small and the tap was loose. The hotel is next to the highway and you hear it very loud even with closed window (0 soundproof), so prepare for sleepless night. Don't book breakfast, there were flys all over and it is really minimal. At 9:45 I got ask if I'm done because they want to clean up. Fitness and sauna were closed. It is just an way too overpriced bed&breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Crit, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for a quick stay. A bit noisy with the highway near but worth it due to good food and amenities
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room that we were sleeping in had a very bad smell this is the worst hotel that I have been to.
Stayed 1 night in Dec 2020
Response from Rezeption on 22 Dec 2020
Dear Guest, unfortunatley during the Corona Lockdown since begining of November our hotel is closed and only open for buisness trip. You arrived during our austrian lock down and it was a pleausre to gove you also a room for your stay. We are very sorry that your room was smelly. And also sorry that you did not come to see us so we can give you another room. We clean our room with special desifektion to avoid the corona virus and make a stay for guest even possible during this time. Its also hard to hear that this is the worst place. As all our staff are most friendly, the hotel and all the belongs to it is very clean and make it even possible to give a service for you. We wish you all the best and sending kind regards.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Versteckte Preiserhöhungen
Der vorausbezahlt Preis wurde im Hotel erhöht. Es wird ein Energiezuschlag erhoben, der aber nirgends auf der Webseite zu sehen ist.
Stayed 1 night in Oct 2023
Response from Ihr Best Western am Walserberg Team on 2 Nov 2023
Sehr geehrter Herr Michael,Vielen Dank, dass Sie uns die Bewertung zu Ihrem kürzlichen Aufenthalt in unserem Haus gelassen haben. Die Stromkosten sind wie die Ortstaxe vor Ort zu bezahlen und es tut uns sehr leid dass Sie nicht darüber informiert waren. Ihre Zufriedenheit ist uns sehr wichtig, und wir werden Ihr Feedback zur Verbesserung unserer Services nutzen, damit wir unseren Gästen zukünftig einen angenehmeren Aufenthalt bieten können. Wir würden uns sehr freuen, Sie wieder in unserem Haus begrüßen uns verwöhnen zu dürfen.

8/10 Good

Aleksandra

Stayed 1 night in Oct 2023

4/10 Poor

Jacques

Disliked: Staff & service, property conditions & facilities
Introuvable.par GPS
Stayed 1 night in Sep 2023

6/10 Okay

Daniel, Nesselwang

Business traveller
Liked: Staff & service
Good for a stop over when continuing to further destinations. If you using this hotel to see Salzburg it is complicated and a drag to get to going on/off the highway with border crossing/ control points
Stayed 4 nights in Aug 2023

4/10 Poor

Elisabeth

Disliked: Staff & service, property conditions & facilities, room comfort
Dårlig oplevelse
Dårlig oplevelse ved morgenmaden. Dårlig service og beskidt ved gulv og borde.
Stayed 1 night in Aug 2023

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für mich hat alles gut funktioniert und gepasst. Sehr nettes Personal Chef
Stayed 2 nights in Aug 2023

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Bernd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Die Dame an der Rezeption war sehr unfreundlich und wollte mehr Geld für das gebuchte Zimmer kassieren. Ansonsten o.k.
Stayed 1 night in Aug 2023

4/10 Poor

Gabriela

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Objekt ist laut und nicht gepflegt
Stayed 1 night in Aug 2023

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities
The rooms do not have a/c.
Stayed 4 nights in Aug 2023
Response from Your Best Western Team on 21 Aug 2023
Dear Carlos,Thank you for taking the time to share your experience at our hotel. We would like to apologize for not exceeding your expectations. Regarding the air conditioning - our hotel is equipped wit a modern air-cooling system that is installed in the ceiling and therefore you cannot sind any a/c devices on the walls. However, the room temeprature can be controled by using thermostats tat er to be found in all of our rooms.We are very sorry if you was not informed about this and we hope that you coudl enjoy your stay despite this issue.Thank you again for sharing your experience with us, and we hope to welcome you back soon!Your Best Western am Walserberg Team

8/10 Good

Andreas

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Barbara

Stayed 1 night in Aug 2023

10/10 Excellent

G.

Liked: Cleanliness, staff & service, property conditions & facilities
Heel net hotel met prima grote kamer. We hadden de familiekamers met een tweepersoonsbed en een stapelbed. Super ruim. Was ook heerlijk koel en het was in de nacht super stil. Dame achter de receptie was heel vriendelijk.
Stayed 1 night in Aug 2023
Response from Your Best Western Team on 7 Aug 2023
Dear guest,Thank you for the review. We value your feedback and are happy that you enjoyed your stay at our hotel.It is in our best interst to make your stay as pleasant as possible and we hope to see you again.Best wishes,Your Best Western am Walserberg Team

10/10 Excellent

Nanna Aagaard

Stayed 1 night in Jul 2023

6/10 Okay

Oliver

Liked: Cleanliness, property conditions & facilities
Check in am mc donalds stand. Essen und trinken im rasthof. Alles sehr unruhig.
Stayed 1 night in Jul 2023
Response from Your Best Western Team on 3 Aug 2023
Lieber Herr Oliver,Danke, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir schätzen Ihr Feedback und bemühen uns, eine warme und einladende Atmosphäre zu schaffen. Noch zu Info, unsere Gäste checken sich and der Hotelrezeption ein, die nichts mit Mc Donalds zu tun hat.Wir würden uns sehr freuen, Sie wieder in unserem Haus begrüßen uns verwöhnen zu dürfen.Herzliche Grüße

6/10 Okay

Andrea

Liked: Staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Meget upersonligt hotel, som ligger sammen med tankstation.
Stayed 1 night in Jul 2023

8/10 Good

Tommy

Stayed 1 night in Jul 2023

8/10 Good

Allan

Stayed 1 night in Jul 2023

8/10 Good

cp

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
eten was aan de dure kant 28 euro voor een snitzel voor de rest was het zeker de moeite waard om nog een keer terug te gaan voor een overnachting
Stayed 1 night in Jul 2023

4/10 Poor

Brian

Travelled with family
Stayed 1 night in Jul 2023

10/10 Excellent

Elisabeth, Otterfing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimal für ein Zwischenstopp. Zimmer sind ruhig, alles vorhanden: Restaurant, Shop, Kinderspielplatz
Stayed 1 night in Apr 2023
Response from Ihr Best Western am Walserberg Team on 6 Apr 2023
Vielen Dank für Ihre Bewertung des Best Western Hotel am Walserberg. Wir freuen uns, dass Sie uns als optimal für einen Zwischenstopp empfunden haben und dass unsere Zimmer ruhig waren. Wir schätzen Ihre freundlichen Worte über die Verfügbarkeit eines Restaurants, eines Geschäfts und eines Spielplatzes. Im Best Western Hotel am Walserberg sind wir bestrebt, Reisenden den bestmöglichen Aufenthalt zu bieten, während sie bei uns sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

8/10 Good

A.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Jesper

Stayed 1 night in Feb 2023

8/10 Good

DUSAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

ALESSANDRA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel dentro l'autostrada, impossibile uscire senza auto.
Stayed 2 nights in Aug 2022

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Praktisch, an der Autobahn
Das Hotel liegt praktisch an der Autobahn. Es wirkt sehr neu, ist sauber und hat alles was man braucht. Der Parkplatz ist auf dem Rastplatz, und unten befinden sich eine Tankstelle und ein McDonalds.
Stayed 1 night in Aug 2022

6/10 Okay

Hardy

Disliked: Staff & service
Vollkatastrophe
An der Rezeption war der unverschämteste und unfreundlichste Mensch den ich jemals in einen Hotel erlebt habe.
Stayed 1 night in Jul 2022

8/10 Good

Ing.Josef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein gepflegtes, sauberes, vom Eindruck neues Hotel. Große Zimmer, gute Matratzen, großer FlatTV. Bei offenem Fenster Straßenlärm weil Autobahn im Norden anschließt. Restaurant und Frühstücksbuffet sehr gut und genug Auswahl. Sehr hohe Frequenz der Mc Donalds Kunden und der Toilettenbenutzer.
Stayed 1 night in Jul 2022

8/10 Good

Olaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für die Umgebung kann man keine tatsächlichen Punkte vergeben, da an der Autobahn gelegen. Die Zimmer sind jedoch nicht laut. Verkannt wird vermutlich die Dachterrasse, die sehr schön gestaltet ist und nach langer Fahrt zur Entspannung einlädt.
Stayed 1 night in Jul 2022