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Reviews of Best Western Plus Bolton on the Park

4 out of 5
Best Western Plus Bolton on the Park
59-63 Tarcutta Street, Wagga Wagga, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 472 reviews" "
Rating 8 - Good. 135 out of 472 reviews" "
Rating 6 - Okay. 21 out of 472 reviews" "
Rating 4 - Poor. 3 out of 472 reviews" "
Rating 2 - Terrible. 2 out of 472 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at
Stayed 1 night in Jan 2024
Response from Murray on 14 Feb 2024
Thank you for your review Patricia. We are pleased you enjoyed your stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable sleep,
Stayed 2 nights in Jan 2024
Response from Murray on 14 Feb 2024
Thank you for your review Michael. We hope to see you in Wagga again soon

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay ! Bed and pillows were amazing. Reception was very welcoming and helpful. Would highly recommend
Stayed 1 night in Jan 2024
Response from Murray on 11 Jan 2024
Hi Patricia, Thank you for taking the time to review your recent stay with us. We are so pleased you enjoyed your time. We look forward to seeing you again next time you are in Wagga.

10/10 Excellent

Karen

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Murray on 11 Jan 2024
Hi Karen, Thank you for your review. We are pleased you enjoyed your stay

8/10 Good

Cheerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shops easy to find museums and other tourist attractions
Stayed 3 nights in Nov 2023
Response from Murray on 26 Nov 2023
Thank you for your review Cheerie

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the extraction fan didn’t come on automatically when not required! Nice wide steps to get upstairs. Super friendly staff
Stayed 1 night in Oct 2023
Response from Tina on 13 Oct 2023
Thank you for your feedback Monique! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tina on 2 Oct 2023
Thank you for your feedback Maxine! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
great service and clean
Stayed 1 night in Sep 2023
Response from Murray on 23 Sept 2023
Hi Shane, Thank you for taking the time to review your stay with us. We are glad to see you enjoyed your stay. See you next time you are staying in Wagga

8/10 Good

jason

Liked: Cleanliness, staff & service
Easy to find and check-in process very easy. Apartment very spacious but a little noisey overall
Stayed 1 night in Aug 2023
Response from Tina on 10 Aug 2023
Thank you for your feedback Jason. We hope to host you again when you are next in Wagga Wagga.

10/10 Excellent

tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2023
Response from Murray on 27 Jul 2023
Hi Tim, Thank you for taking the time to review your stay with us. It's great to see you enjoyed your stay with us. We look forward to seeing you next time you are in Wagga

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was huge. King size bed. 10 min walk to main street in Wagga. Excellent accommodation.
Stayed 1 night in Jul 2023
Response from Murray on 9 Jul 2023
Thank you for staying with us Warren, we are glad you enjoyed your stay and look forward to seeing you next time

10/10 Excellent

Timothy J

Stayed 2 nights in Jun 2023
Response from Tina on 11 Jul 2023
Thank you Timothy for your feedback! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Winston

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 3 nights in Jun 2023
Response from Murray on 18 Jun 2023
Thank you for your review Winston. We hope to see you in Wagga when you are here next

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to river walk and shops and restaurants. Very clean, tidy and comfortable. Friendly staff. We enjoyed our short stay.
Stayed 3 nights in Jun 2023
Response from Tina on 15 Jun 2023
Thank you for your feedback Jennifer! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well appointed for a motel. Highly recommend.
Stayed 1 night in Jun 2023
Response from Murray on 12 Jun 2023
Hi Ben, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you next time you are in Wagga

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated and clean, with great amenities. Staff were extremely friendly. The bed was too hard!
Stayed 1 night in May 2023
Response from Tina on 28 May 2023
Thank you for your feedback Nicole! We will take your feedback on board to ensure we offer a superior experience. We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Karen, East albury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in May 2023
Response from Tina on 21 May 2023
Thank you for your feedback Karen! We look forward to hosting you again when you are next in Wagga Wagga.

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds too hard
Bed was extremely hard. So hard that I tried booking accommodation at other hotels but none available during our stay. Room and especially the bathroom are in need of an update. Would not stay here again. Very expensive for a basic room.
Stayed 4 nights in May 2023
Response from Tina on 21 May 2023
Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Leanne

Stayed 2 nights in May 2023
Response from Tina on 5 Jun 2023
Thank you for your feedback Leanne! We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Murray on 12 May 2023
Thank you for your review

10/10 Excellent

Savithri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay
Stayed 1 night in Apr 2023
Response from Tina on 18 Apr 2023
Thank you for your feedback Savithri!We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Murray on 15 Apr 2023
Hi Adam, Thank you for your review. We are glad you enjoyed your stay with us

10/10 Excellent

David, Woronora Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Murray on 6 Apr 2023
Hi David, Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Mika on 16 Jan 2023
Thank-you for your kind feedback, Bronwyn! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Viren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Overall a good experience. No lift. So please carry light travel baggage. Otherwise, a decent place for stopover.
Stayed 1 night in Jan 2023
Response from Murray on 5 Jan 2023
Hi Viren,Thank you for your review. It was a pleasure having you. We hope to see you next time you are in Wagga

10/10 Excellent

Farukh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
We were on our way from Melbourne to Sydney and wanted to have a sleepover at Wagga Wagga. The hotel was very good value for money. Rooms were spacious and very clean. Staff were also very friendly and helpful. We look forward to staying there again.
Stayed 1 night in Dec 2022
Response from Mika on 30 Dec 2022
Thank-you for your kind feedback, Farukh! We look forward to hosting you when you are next in Wagga Wagga. :)

8/10 Good

Cesar

Liked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022
Response from Murray on 26 Nov 2023
Thank you for your review Tom. We are really pleased you enjoyed your stay with us

10/10 Excellent

Bradley

Stayed 1 night in Dec 2022
Response from Mika on 29 Dec 2022
Thank you for your feedback Bradley! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Basil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, neat room, the receptionist was very welcoming.
Stayed 1 night in Nov 2022
Response from Tina on 27 Nov 2022
Thank you for your feedback Basil! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Response from Mika on 4 Nov 2022
Thank-you for your feedback Imelda, we look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Tina on 3 Feb 2023
Thank you for your feedback Wayne! We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, Clean, Friendly Staff, All round good stay.
Stayed 2 nights in Oct 2022
Response from Murray on 31 Oct 2022
Hi Rebekah, Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Steve, MANSFIELD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Motel & great service from Manager, Murray. Good little on site restaurant & bar. Friendly service.
Stayed 1 night in Oct 2022
Response from Tina on 30 Oct 2022
Thank you for your feedback Steve. We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Chris

Stayed 1 night in Sep 2022
Response from Tina on 3 Feb 2023
Thank you for your feedback Chris! We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only issue was the bed was too hard.
Stayed 1 night in Aug 2022
Response from Tina on 16 Aug 2022
Thank you for your feedback Andrew. We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy as always
My place to stay when in Wagga. Comfort at a reasonable price.
Stayed 1 night in Jul 2022
Response from Murray on 4 Aug 2022
Thank you for your review Richard. it is always a pleasure to have you

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Would stay again!
Stayed 9 nights in Jul 2022
Response from Tina on 26 Jul 2022
Thank you for your feedback Pauline! We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Rami, Lakemba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stopover in Wagga Wagga. Very clean and quiet with friendly service.
Stayed 1 night in Jul 2022
Response from Mika on 5 Jul 2022
Thank you for your feedback Bridget. We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Grant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, modern tidy room
Stayed 1 night in Jun 2022
Response from Tina on 28 Jun 2022
Thank you for your feedback Grant! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Katharine

Stayed 2 nights in Jun 2022
Response from Tina on 17 Jun 2022
Thank you for your feedback Katharine. We look forward to hosting you again when you are next in Wagga Wagga.

8/10 Good

Vaughn

Stayed 1 night in May 2022

10/10 Excellent

Marcel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was clean, well maintained, spacious rooms, had amenties for a nice cup of tea at the end of the night
Stayed 1 night in May 2022
Response from Tina on 18 May 2022
Thank you for your feedback Marcel. We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and quiet room
Stayed 1 night in Apr 2022
Response from Tina on 14 May 2022
Thank you for your feedback Lucinda! We look forward to hosting you again when you are next in Wagga Wagga.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Todd

Stayed 1 night in Apr 2022

10/10 Excellent

brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again
Great spot.
Stayed 1 night in Apr 2022
Response from Tina on 13 Apr 2022
Thank you for your feedback. We look forward to hosting you again when you are next in Wagga Wagga.