Connecting Ocean View | Minibar, in-room safe, desk, laptop workspace

Reviews of Premier Pearl Hotel Vung Tau

4 out of 5
Premier Pearl Hotel Vung Tau
69 Thuy Van Street, Vung Tau

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

adam

Paid for signature suite but I got a regular room
Stayed 1 night in Mar 2024

10/10 Excellent

TON DAT

Stayed 1 night in Dec 2023

8/10 Good

Justin, LYNNWOOD

Liked: Staff & service
The staff is very friendly
Stayed 2 nights in Nov 2023
Response from LiLy Ngan Tran (Mrs.) Ass.Front Office Manager on 23 Jan 2024
Dear Justin,Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau.Your wonderful comments is highly appreciated.It has been our pleasure to have served you we,,ll.I am so delighted that you have enjoyed your stay with usWe will always do our utmost best to provide guests a very comfortable and enjoyable stay.Looking forward to seeing and serving you again in the very near future.Thank You.Yours Sincerely

10/10 Excellent

Dat, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly
Stayed 1 night in Oct 2023
Response from Lily Ngân Trần (Mrs.) Trợ lý Quản lý Bộ Phận Tiền on 1 Nov 2023
Dear Dat, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely Premier Pearl Hotel Vung Tau

10/10 Excellent

UYEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommendation.
Stayed 1 night in Sep 2023
Response from Lily Ngân Trần (Mrs.) Trợ lý Quản lý Bộ Phận Tiền on 25 Sept 2023
Dear UYEN,Premier Pearl Hotel Vung Tau xin gửi lời chào trân trọng tới Quý KháchCám ơn Quý Khách đã lựa chọn Premier Pearl Hotel Vung Tau cho kỳ nghỉ của mình.Premier Pearl Hotel Vung Tau sẽ luôn ghi nhận và nỗ lực để đem đến trải nghiệm tuyệt vời nhất cho Quý Khách.Premier Pearl Hotel Vung Tau mong được chào đón Quý Khách một lần nữa trong thời gian không xa.Trân Trọng,

10/10 Excellent

Huynh nhu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Daniel Phuc - FO Manager on 11 Jun 2023
Dear Huynh Nhu, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful review is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely Phuc Tran (Mr.)Front Office ManagerPremier Pearl Hotel & Spa Vung Tau Team

8/10 Good

Huong Thanh

Stayed 1 night in Jun 2022
Response from PREMIER PEARL HOTEL VUNG TAU on 15 Aug 2022
Dear Huong Thanh, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely

6/10 Okay

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
They wanted to charge me for checkout for the water which it is free provided and let me waiting around 15 minutes for declaration
Stayed 2 nights in May 2023
Response from Guest Service Team on 26 May 2023
Dear Khaled,Thank you very much for choosing Premier Pearl Hotel for your stay. Please note that the mineral water on the minibar is charged, the small mineral water outside the minibar is Free Of charge. There would be misunderstanding about the mineral water to be cleared.Hope everything is clear with you nowBest regards,Guest Service TeamPremier Pearl Hotel

8/10 Good

THUY

8/10 Good

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工服務態度唔錯,但是人手不足
Stayed 1 night in Dec 2022
Response from PREMIER PEARL HOTEL VUNG TAU on 4 Jan 2023
Dear Kelvin, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. We are so delighted that you have enjoyed your stay with us. We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You PREMIER PEARL HOTEL VUNG TAU

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn 4 sao chất lượng tốt
Khách sạn mới hoạt động. Phòng đẹp chất lượng tuyệt vời nhân viên KS thân thiện vui vẻ với khách hàng. Ăn sáng nhiều món đa dạng. Vệ sinh phòng sạch sẽ.
Stayed 1 night in Aug 2022
Response from PREMIER PEARL HOTEL on 15 Aug 2022
Gửi Thang, Cảm ơn quý khách đã lưu trú tại Premier Pearl Hotel Vung Tau và chia sẻ đánh giá. Hy vọng bằng sự nỗ lực của mình, khách sạn đã mang đến cho quý khách hàng một kỳ nghỉ tuyệt vời! Chúng tôi hy vọng sẽ được đón tiếp quý khách hàng và người thân một ngày gần nhất! Trân trọng cảm ơn,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
3성급 호텔 수준
수영장이 작음
Stayed 1 night in Jul 2022
Response from PREMIER PEARL HOTEL VUNG TAU on 15 Aug 2022
Dear value guest, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau Firstly I would like to apologize for the inconveniences caused to you during your stay here. Please trust that we will continue to make every effort to improve our services and facailities to serve our guests better. Your kind understanding is highly appreciated. Thank You. Yours Sincerely