All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 12 reviews" "
10 - Excellent
5
Rating 8 - Good. 4 out of 12 reviews" "
8 - Good
4
Rating 6 - Okay. 1 out of 12 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 12 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 12 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.4/10
Staff & service
9.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
adam
19 Mar 2024
Paid for signature suite but I got a regular room
adam
Stayed 1 night in Mar 2024
10/10 Excellent
TON DAT
14 Dec 2023
TON DAT
Stayed 1 night in Dec 2023
8/10 Good
Justin, LYNNWOOD
25 Nov 2023
Liked: Staff & service
The staff is very friendly
Justin
Stayed 2 nights in Nov 2023
Response from LiLy Ngan Tran (Mrs.) Ass.Front Office Manager on 23 Jan 2024
Dear Justin,Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau.Your wonderful comments is highly appreciated.It has been our pleasure to have served you we,,ll.I am so delighted that you have enjoyed your stay with usWe will always do our utmost best to provide guests a very comfortable and enjoyable stay.Looking forward to seeing and serving you again in the very near future.Thank You.Yours Sincerely
Response from Lily Ngân Trần (Mrs.) Trợ lý Quản lý Bộ Phận Tiền on 1 Nov 2023
Dear Dat, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely Premier Pearl Hotel Vung Tau
Response from Lily Ngân Trần (Mrs.) Trợ lý Quản lý Bộ Phận Tiền on 25 Sept 2023
Dear UYEN,Premier Pearl Hotel Vung Tau xin gửi lời chào trân trọng tới Quý KháchCám ơn Quý Khách đã lựa chọn Premier Pearl Hotel Vung Tau cho kỳ nghỉ của mình.Premier Pearl Hotel Vung Tau sẽ luôn ghi nhận và nỗ lực để đem đến trải nghiệm tuyệt vời nhất cho Quý Khách.Premier Pearl Hotel Vung Tau mong được chào đón Quý Khách một lần nữa trong thời gian không xa.Trân Trọng,
Response from Daniel Phuc - FO Manager on 11 Jun 2023
Dear Huynh Nhu, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful review is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely Phuc Tran (Mr.)Front Office ManagerPremier Pearl Hotel & Spa Vung Tau Team
8/10 Good
Huong Thanh
21 Jun 2022
Huong Thanh
Stayed 1 night in Jun 2022
Response from PREMIER PEARL HOTEL VUNG TAU on 15 Aug 2022
Dear Huong Thanh,
Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future.
Thank You.
Yours Sincerely
They wanted to charge me for checkout for the water which it is free provided and let me waiting around 15 minutes for declaration
Khaled
Stayed 2 nights in May 2023
Response from Guest Service Team on 26 May 2023
Dear Khaled,Thank you very much for choosing Premier Pearl Hotel for your stay. Please note that the mineral water on the minibar is charged, the small mineral water outside the minibar is Free Of charge. There would be misunderstanding about the mineral water to be cleared.Hope everything is clear with you nowBest regards,Guest Service TeamPremier Pearl Hotel
Response from PREMIER PEARL HOTEL VUNG TAU on 4 Jan 2023
Dear Kelvin, Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau. Your wonderful comments is highly appreciated. It has been our pleasure to have served you well. We are so delighted that you have enjoyed your stay with us. We will always do our utmost best to provide guests a very comfortable and enjoyable stay. Looking forward to seeing and serving you again in the very near future. Thank You PREMIER PEARL HOTEL VUNG TAU
Khách sạn mới hoạt động. Phòng đẹp chất lượng tuyệt vời nhân viên KS thân thiện vui vẻ với khách hàng. Ăn sáng nhiều món đa dạng. Vệ sinh phòng sạch sẽ.
Thang
Stayed 1 night in Aug 2022
Response from PREMIER PEARL HOTEL on 15 Aug 2022
Gửi Thang,
Cảm ơn quý khách đã lưu trú tại Premier Pearl Hotel Vung Tau và chia sẻ đánh giá.
Hy vọng bằng sự nỗ lực của mình, khách sạn đã mang đến cho quý khách hàng một kỳ nghỉ tuyệt vời! Chúng tôi hy vọng sẽ được đón tiếp quý khách hàng và người thân một ngày gần nhất!
Trân trọng cảm ơn,
Response from PREMIER PEARL HOTEL VUNG TAU on 15 Aug 2022
Dear value guest,
Thank you ever so much for staying with us in Premier Pearl Hotel Vung Tau
Firstly I would like to apologize for the inconveniences caused to you during your stay here. Please trust that we will continue to make every effort to improve our services and facailities to serve our guests better. Your kind understanding is highly appreciated.
Thank You.
Yours Sincerely