Outdoor pool, pool loungers
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Reviews of Mermaid Seaside Hotel Vung Tau

3.5 out of 5
Mermaid Seaside Hotel Vung Tau
164 Tran Phu, Ward 5, Vung Tau

Reviews

6.6
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Alberto

Stayed 2 nights in Jun 2023

6/10 Okay

Graeme

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was good. Breakfast is a failure. Lack of quality. Location too far away from recreation.
Stayed 5 nights in May 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
The hotel is nice but lacks the quality finishing touches eg:painting in hallway not complete, marks on walls not cleaned etc. The breakfast lacked variety and our kids did not eat anything available
Stayed 3 nights in Apr 2023

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
speechless
It's not always the first impression that counts. Unfortunately, the pool is only usable from 8-20, which makes it impossible to swim before breakfast, which ends at 9. The buffet is modest, hardly anything for vegetarians. Vegetables were cold (hot plate defective). My extra request (during the booking process) for fruit and an avocado was simply ignored. It became dangerous during the power failure: emergency generator defective, lifts stuck, emergency lighting failed (in corridors without natural lighting!) and the access card to the room - yes exactly - without function. But the location is nice and quiet with a perfect view to the sea, especially from my booked Panorama Suite.
Stayed 1 night in Dec 2021

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Nice hotel, check in was a bit slow & we were given the wrong type of room at first so we then had to return to reception to change it.
Stayed 1 night in Dec 2020
Response from Mr.T on 17 Feb 2021
tkank you for your opinion to improve our service, Mermaid seaside hope to serve you again.

8/10 Good

Bao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phòng cách âm không tốt, tiếng ồn của khách khác ngoài hành lang khá nhiều, nơi ăn sáng nhỏ.
Stayed 1 night in Jul 2022

8/10 Good

Mai

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Tất cả đều ok, tuy nhiên có chăn gối lại có mùi gì rất khó chịu.
Stayed 1 night in Oct 2020