In-room safe, desk, laptop workspace, blackout curtains

Reviews of Marina Bay Vung Tau Resort & Spa

5 out of 5
Marina Bay Vung Tau Resort & Spa
115 Tran Phu, Vung Tau, Ba Ria Vung Tau

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meghan

Loved the pool at sunset!
Stayed 1 night in Mar 2024

8/10 Good

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and relaxing resort to enjoy a business leisure trip. The staffs are professional and friendly
Stayed 1 night in Oct 2023
Response from Jimmy on 23 Feb 2024
Dear Cheng-wen Thank you for choosing to stay in Marina Bay Vung Tau Resort & Spa. Your kind review is highly appreciated. It has been our pleasure to serve you well. Looking forward to seeing and serving you even better on your next visit. Thank You. Yours Sincerely,Marina Bay Vung Tau Resort & Spa.

10/10 Excellent

David

Disliked: Staff & service
Toan Le, bad man
Toan Le the front desk manager was not a very nice man to deal with. He made us wait unnecessarily while the room was already clean just because it’s “their system“ I was surprised that Customer Service was not part of their system. He seem to enjoy, making us wait, and this will preclude me from returning to this hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Trang

Disliked: Cleanliness, staff & service, property conditions & facilities
Once they got the money they didn’t care to support the customers. They are dishonest. It’s very hard to work with them when you have a problem.
Stayed 1 night in Oct 2023
Response from Jimmy on 23 Feb 2024
Dear valued customer,We would like to extend our heartfelt gratitude for your interest in the services offered by Marina Bay Resort.Your feedback is incredibly valuable to us, and we genuinely appreciate the time you took to share your experience. We are eager to learn more about your stay and further investigate any areas where we can enhance our services. We kindly request that you contact our hotline at 02543848888 to provide more detailed feedback, allowing us to diligently take note and continuously improve the quality of our services.Furthermore, we would like to inquire if you would be willing to share your contact information with us, so that we may extend a more personalized and attentive welcome during your next visit. Please be assured that the resort always welcomes and values feedback from esteemed guests like yourself.Thank you once again for choosing Marina Bay Resort Vung Tau.Sincerely,Marina Bay Resort Vung Tau.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing sea view with the fishing boats and cargo shipped - a little industrial, yes, but still beautiful and tranquil with them there. Lovely staff, very helpful. Room comfortable and clean. If you want things quiet, contained and simple for a couple nights and you need a spa massage - this place does the trick.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean views.
Stayed 3 nights in Sep 2023

2/10 Terrible

Andy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged ₫800K ($33 USD) for additional person without specific charges note. Handed me the master key to access all rooms. At night, surrounding area is quiet and taxi/grab very limited. Pool close at 7:00 pm and no bar or gym open. 1 of my finger was cut by key holder
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service at this hotel exceeded expectations. Food of a high standard. Mr Son the F&B manager ensured a very good stay with his personal attention. The General manager Ms Lim runs a very good hotel were all the staff ensure a relaxing, pleasant stay. Many thanks!
Stayed 2 nights in Aug 2020
Response from Ms Magdalene Lim on 22 Aug 2020
Dear Mr David Thank you ever so much for staying with us at Marina Bay Vung Tau Resort & Spa. Your kind comments is highly appreciated. Your wonderful compliments is very encouraging and motivating. It was our pleasure to have served you well. I am so delighted to learn that both our services and food standard could meet up to your kind expectations. Looking forward to seeing and serving you again in the very near future. Thank You. Yours Sincerely Magdalene Lim General Manager

8/10 Good

Michael C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Vung Tau
Nice hotel with very beautiful view. Good buffet breakfast with many selection . I have dinner at the restaurant and overall is good. Fast check in and check out. I hope they can different activities during the day so the guest can do something besides swimming but overall you can tell the management team do a very good job so far.
Stayed 1 night in Apr 2020
Response from Ms Lim on 4 May 2020
Dear Mr Michael C Thank you so much for choosing Marina Bay Vung Tau Resort & Spa as your choice of accommodation here. Your sweet comments is highly appreciated. It was our pleasure to have served you. Yes indeed we are looking into more interesting activities to provide more fun and excitement for guests. Looking forward to seeing and serving you again in the near future. Thank You. Yours Sincerely Magdalene Lim General Manager

10/10 Excellent

Michelle, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! Relaxing, modern, clean, safe, with incredible sunsets! The staff is very friendly and attentive. The area is quiet with nightlife in short driving distance. I will be back!
Stayed 2 nights in Mar 2020
Response from Lim on 10 Mar 2020
Dear Ms Michelle Thank you so much for choosing to stay at Marina Bay Vung Tau Resort & Spa. It was our pleasure to have served you well. I am so delighted that you have enjoyed your stay with us and you loved the beautiful sunset here! Looking forward to seeing and serving you again in the near future. Thank You. Yours Sincerely Magdalene Lim General Manager

10/10 Excellent

Igal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
***** 5
One of a kind hotel with butiful view and exciting night life. I
Stayed 1 night in Dec 2019
Response from Lim on 17 Apr 2020
Dear Igal Thank you for choosing Marina Bay Vung Tau Resort & spa as your choice of accommodation in Vung Tau. Your kind comments is highly appreciated. I am very delighted to learn that you like our Hotel style. Looking forward to your next trip here in the very near future. Thank You. Yours Sincerely Magdalene Lim General Manager

10/10 Excellent

Mr D G Windsor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to get away from the city
Excellent relaxing break
Stayed 4 nights in Dec 2019
Response from Lim on 17 Apr 2020
Dear Mr D G Windsor Thank you for your kind review. I am so delighted that you had a good break in Vung Tau. Looking forward to seeing and serving you again. Thank You. Yours Sincerely Magdalene Lim General Manager

10/10 Excellent

CHENG-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Takahiko

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
the hotel is the best.
Stayed 1 night in Dec 2023
Response from Jimmy on 23 Feb 2024
Dear Cheng-wen Thank you for choosing to stay in Marina Bay Vung Tau Resort & Spa. Your kind review is highly appreciated. It has been our pleasure to serve you well. Looking forward to seeing and serving you even better on your next visit. Thank You. Yours Sincerely,Marina Bay Vung Tau Resort & Spa.

8/10 Good

JAE WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
마리나베이
분위기가 좋아요.
Stayed 1 night in Aug 2023

4/10 Poor

Mooho

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
직원들 교육이 제대로 이루어지지않아 서비스가 불친절합니다.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Excellent séjour dans un cadre agréable ! Personnel accueillant.
Stayed 1 night in May 2023
Response from Linda on 3 Jul 2023
Dear Mr. Laurent,Warmest greetings from Marina Bay Vung Tau Resort and Spa.It is always a pleasure to receive positive feedback about your stay at Marina Bay Vung Tau Resort and Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will help us on our journey towards perfection for everyone.Thank you again for sharing your experience, and we hope your next visit will be more of pleasant.Sincerely Yours,

10/10 Excellent

Junwoo

Stayed 1 night in Apr 2023

10/10 Excellent

Takanari

Stayed 1 night in Feb 2023

10/10 Excellent

Youngjin

Liked: Cleanliness
Stayed 1 night in Sep 2022

8/10 Good

YUTAKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Eun Chang

Stayed 1 night in Nov 2020
Response from Ms Magdalene Lim on 27 Nov 2020
Dear Eun Chang Thank you for choosing to stay in Marina Bay Vung Tau Resort & Spa. Your kind review is highly appreciated. It has been our pleasure to serve you well. Looking forward to seeing and serving you even better on your next visit. Thank You. Yours Sincerely Magdalene Lim General Manager

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
レセプションで2度目の請求があり困りました。ネットで支払い済み
Stayed 1 night in Aug 2020
Response from Ms Magdalene Lim on 7 Sept 2020
Dear Anonymous Thank you for staying with us in Marina Bay Vung Tau Resort & Spa. I would like to apologize for the inconvenience caused to you during your stay with us. Our staff will be trained to be more professional and conscientious to serve all our prestigious guests better. Thank You so much for your kind understanding. Looking forward to see and serve you again in the near future. Thank You. Yours Sincerely Magdalene Lim General Manager

10/10 Excellent

Dmitriy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fan
Stayed 3 nights in Feb 2020
Response from Lim on 5 Mar 2020
Dear Mr Dmitriy Thank you for choosing to stay in Marina Bay Vung Tau Resort & Spa. Your kind review is highly appreciated. I am so delighted to learn that you had a great time here in Vung Tau. Looking forward to seeing and serving you again in the near future. Thank You. Magdalene Lim General Manager Marina Bay Vung Tau Resort & Spa

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon resort.
Bon resort agréable, confortable.
Stayed 1 night in Jun 2019
Response from Lim on 17 Apr 2020
Dear Denis Thank you for your kind review which is highly appreciated. Looking forward to another chance of serving you in the near future. Thank You. Yours Sincerely Magdalene Lim General Manager H

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Lim on 17 Apr 2020
Dear Anonymous Thank you for your kind review. Looking forward to seeing and serving you again in the near future. Yours Sincerely Magdalene Lim General Manager

6/10 Okay

Wonsik

Liked: Cleanliness, room comfort
Stayed 1 night in May 2019
Response from Lim on 17 Apr 2020
Dear Wonsik Thank you for choosing to stay with with us. Hope to have another chance of serving you again in the very near future. Thank You. Yours Sincerely Magdalene Lim General Manager