I booked thru Expedia.com, this apparently was a mistake. The room i booked had a whirlpool hot tub and fireplace in the pictures. When we checked in we found no fireplace or hot tub. We talked to the front desk person and he said that our room (201) did not have these amenities but 205 did. He said he would leave a note and it could and would be adjusted in the morning by the manager. We said that would be fine. We tried to talk to the 2 front desk ladies in the morning. They told us that expedia had sold us a room that was booked when we bought it and there was nothing they could do. This was not what we had been told the previous night. So i contacted expedia when we got home. They said the manager was out and they could try to remedy the situation when they returned. When they returned i was told by expedia the hotel could do nothing bc of their policy. This was disapointing all around. The only reason i booked this expensive room was bc i thought it had the amenities it was supposed to have. All i wanted was the difference in price that i had paid. 201 was also extremely warm bc of its proximity to the pool, could hear every person checking in, had stains all over the carpet, and when we asked for linens for the pull out couch we were given a ball of linens from a dryer with a tiny blanket. Very unprofessional and dissapointing.