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Reviews of Mali Namphu Hotel

3.5 out of 5
Mali Namphu Hotel
114 Pangkham Road, Vientiane

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 81 reviews" "
Rating 8 - Good. 34 out of 81 reviews" "
Rating 6 - Okay. 23 out of 81 reviews" "
Rating 4 - Poor. 7 out of 81 reviews" "
Rating 2 - Terrible. 4 out of 81 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
A little gem in a great spot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who calmed, comforted and catered to this tired, sick traveler. Went above and beyond, always available and very much appreciated
Stayed 4 nights in Apr 2024

6/10 Okay

Sibelia, Oceanside

Travelled with family
Liked: Staff & service
Interesting place. Don’t bother with breakfast. Food at local pizza noodle shop good.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was excellent and the staff were friendly and helpful. The room was very small and basic however it was cleaned and replenished with tea, coffee and bottled water every day. It did smell a little of drains and mould although nothing was visible. I don't think it was value for money as on closer inspection of the arear there was better on offer for the same or less money
Stayed 4 nights in Nov 2019

8/10 Good

Alacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel is centrally located. There are resteraunts and coffee shps in close walking distance. The court yard and pool are well maintained and the staff is eagar to assist. The wifi is consistant and rooms are clean and comfotrable. Stay near the pool in new side of building if your able as the rooms are a bit nicer.
Stayed 2 nights in Nov 2019

8/10 Good

Chris

Liked: Staff & service
Ok
I’d say it was ok,good value. I liked the courtyard & although the pool was small,it was a blessing in such heat. The room was small,but ok I keep using the word ok & that probably sums it up
Stayed 2 nights in May 2019
Response from sam on 21 Jun 2019
thanks you sir for trusting us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The pictures were much better than the real thing. Pool was not in best condition and room was aged but the a/c worked. Staff was great and very helpful.
Stayed 1 night in May 2019
Response from tick on 21 Jun 2019
we are sorry about that we was facing some issues about the pool but we can assure you all has been solved with many renovations

6/10 Okay

Verified traveller

Basically does the job for sleeping and showering. Little run down. No elevator. Pictures are real but exaggerated using angles; everything was a lot more cramped then seamed and dirty outside rooms. Small breakfast choice but tasted ok. This is an subjective review, this place is fine if your not too picky on the bells and whistles. The location is great.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
The first room we were given was dirty and not acceptable.Next day we were given a better room but there were still things that could be improved on.The only socket was right under a table.Curtains were hanging off the rail.Room full of mosquitos.
Stayed 4 nights in Feb 2019

6/10 Okay

Michael

Disliked: Staff & service
Adequate but only just
Room ok, pool disgusting. Maid cleaned pool tiles with scrubber and washing up liquid. Pumps never switched on so water always murky.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Must have been here now over 7 times and each time it appears less maintained. The courtyard is still awesome to work from if you manage to get the mosquito away from you. Pool does not seem filtered at times and the breakfast has really gone down. Staff just as friendly as always
Stayed 2 nights in Jan 2019

8/10 Good

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capital City Stay
Hotel was centrally located. Walking distance to main sights. Lots of restaurants nearby and markets to visit.
Stayed 2 nights in Oct 2018

10/10 Excellent

Isabell k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant stay at mali namphu hotel. not rearly a complaint but need more variety for breakfast.
Stayed 27 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very terible. Staff and room. Water run slowly. Bad service.
Stayed 2 nights in Apr 2018

2/10 Terrible

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stay elsewhere.
Do not stay here. Management is reactive vice proactive and has not maintained the property. Wifi was intermittent. It is not possible to charge your electronics when you are not in the room. Nothing is done tp prepare the room for your arrival such as turning on the refrigerator. This could be such a great property but sadly is not living up to its potential.

6/10 Okay

jen, london

Liked: Staff & service, property conditions & facilities
Nice sun bathing area and breakfast
In check in despite booking and paying for a deluxe double with balcony and garden view, I was shown to a standard room. After questioning it (and being told no deluxe rooms were available) I was then shown to another room which apparently was a deluxe. No balcony as ground (first) floor and a view of a wall! Nevertheless it was adequate. Nice pool area with chairs to sunbathe in - also had a small bar so looks a nice place to sit as sun was going down. Breakfast was pretty reasonable with eggs, fruit as well as more traditional Lao fare. Coffee machine with beans but kept on breaking. Staff did try to help as much as they could and most spoke some English with a smile. I’d be happy to stay again for the £24 I paid.
Stayed 1 night in Feb 2018

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Mali Lamphu Vientiane
Definitely not a 40 dollar room, more like 10. Complained but fell on deaf ears. Checked out 2 days early after only 1 night Hotels.com not interested in complaints at all. Just about the money
Stayed 3 nights in Dec 2017

6/10 Okay

Sarah, Australia

Liked: Staff & service
Disliked: Cleanliness
Good location boutique hotel.
Good location. Lovely breakfast/outdoor area. Good size room and comfortable bed. The only downside was the bathroom - can be difficult to get the hot water working (but this is common in Laos) and was a bit dirty. But overall good value for money and staff in reception were very helpful - and even arranged for us to take a taxi to the airport.
Stayed 2 nights in Nov 2017

8/10 Good

Anousone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Gene, Thailand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good budget option if you are not driving
Hotel has basic rooms and a decent breakfast spread. It is currently undergoing renovations, nothing too noisy. For guest who are driving, this is not recommended. Our car was wheel clamped by the police right in front of the hotel despite being told that it was OK to park in the front by the hotel night staff.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Terrible
The hotel is centred around a courtyard which they are currently installing a pool. Building is not uncommon in Asia however I believe it's only fair to mention this when people are booking as well as reduce the rate so people can make an informed decision about their stay. Our room had no running water in the shower and we were told this would be he case until 5 pm. After 5 there was still no water so we were transferred to another room (after 1 hr) from 1st floor to 4th floor. After taking our luggage up stairs to our new room we found the air con did not work. The solution was that we slept in one room and showered in another which was less than ideal. Would not recommend and would definately never stay again.
Stayed 1 night in Aug 2017

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Good price but bring along insect repellent
Location is great. Breakfast is good too. Rooms are alright but mosquitoes are plentiful. Streetside parking is also limited.
Stayed 2 nights in Jun 2017

4/10 Poor

Maew

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel location was good for me to walk to the forum held at Lao Plaza

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enough, convenient, courtyard
3rd time we've stayed here for Several days. Good generous breakfast (2ebtrees each) in lovely outdoor courtyard. New espresso machine so coffee better. Comfortable enough for price. Convenient to good food. Beds a bit hard but doable (typical). We'll stay here again.

10/10 Excellent

liesbet, Zemst, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paradise in the center of the town
What we liked most, was the central locación of the hotel. It was a quiet place in the middle of the town, with a garden, where is was great to have breakfast!

10/10 Excellent

pierre

Liked: Staff & service, amenities
hotel sympa pour court séjour propre personnel à l'entrée très poli
Stayed 1 night in Feb 2024

8/10 Good

je-jeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were kind and provided good service
Stayed 2 nights in Oct 2023
Response from Jun on 5 Dec 2023
Dear valued guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am very pleased to hear that our staff made your stay pleasant. I hope to see again. Thank you, Jun Nunez General Manager Malinamphu Hotel

8/10 Good

Henrik

Liked: Cleanliness, staff & service
Ett enkelt hotell med bra läge. Rummen är små och badrummet är mycket enkelt men funktionellt. Säkerhetsboxen var överhuvudtaget inte fastskruvad. Poolen är ett stor fördel efter en dag på staden i värmen.
Stayed 2 nights in Apr 2023

8/10 Good

YUKOH

Liked: Property conditions & facilities
まあまあかな
WiFiのつながりが悪いです、街に出るのは便利です。
Stayed 4 nights in Dec 2019

8/10 Good

seungyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルアンパバーンまでの夜行バスのチケット代が他のホテルより割高でした。
Stayed 1 night in Apr 2019
Response from sam on 21 Jun 2019
that can be possible sir that depend of the company that provide the trip one can be cheaper than the other unfortunately we has contract with the expensive one but we are trying our best to find a solution thank you

10/10 Excellent

al, tokyo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜にホテルに到着。真っ暗な中、フロントカウンターの裏でスタッフの方が休みながら待機しており、部屋を案内してくれました。 案内された部屋のクーラーが故障していたが、快く部屋を変えてもらえました。スタッフの対応も良く、朝食も美味しかったです。朝食はお粥がおすすめ。立地も近くにカフェやコンビニもあるので困りません。 早朝や夜間にプールで騒ぐ欧米人がいると、人によっては気になるかもしれません。
Stayed 2 nights in Apr 2019
Response from sam on 21 Jun 2019
thank you sir for passing by we are sorry about the noise we will do our best to serve you and others much much better next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from sam on 21 Jun 2019
thank you sir

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from sam on 21 Jun 2019
thanks sir

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ツーリストベルトにある、清潔でリーズナブルなホテルです
ロケーションは、ビエンチャンで最高の場所。とても清潔で、アメニティーも完全に備わっている。角部屋は、窓が小さく、解放感がない。朝食も充実しています。
Stayed 2 nights in Apr 2019
Response from sam on 21 Jun 2019
thank you so much for your trust sir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました。 場所は、便利です。 駅を降りて⑥出口から約8分くらい。 わからないことは、スタッフが丁寧に教えてくれて助かりました。
Stayed 1 night in Apr 2019
Response from Sam on 21 Jun 2019
sir it was a pleasure having you with us and we are appreciated your trust by staying with us thanks a lot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
静かで過ごしやすい。 スタッフの対応も丁寧でした。
Stayed 1 night in Mar 2019

8/10 Good

KIYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はきれい。
ビエンチャン中心部のホテル。部屋は清潔で掃除も行き届いているが，シャワーとトイレの間に仕切りは無い。シャワーを浴びれば，バスルーム内の床が水浸しになる構造でした。しかし，換気扇を付けておけば，だいたい１時間ぐらいで乾いていたかな。それまでに用を足したければ，裸足で入るしかない。プールが設置されていますが，レストランの2階部分（屋上？）に無理矢理後から付けたような構造でした。コンセントが国際仕様になっていて，C型丸ピンと聞いていたのに，日本のもののの方がよりフィットしました。
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
3月に宿泊しました。 一階の部屋でしたが、部屋の中に蚊が多くヒヤヒヤしました。 朝ご飯はビュッフェ形式です。 部屋の中はWi-Fiが繋がったり繋がらなかったりといった状況です。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
직원은 많이 친절하구요 여행자 거리와 가까와서 편리 했습니다 반면 시설에비해 가격이 비싸다는 생각이 듭니다
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
가격대비 객실이 너무낡았어요 직원들은 친절해서 좋아요 조식도 좋았어요 그리고 위치는 좋은곳에 있어서 편했고 주위에 편의시설이 같이있네요
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wir bezahlten rund 40 Dollars für ein Zimmer, welches unserer Erfahrung nach nur ca. 25 wert war.
Stayed 1 night in Jan 2019

8/10 Good

Min suk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강추
허텔주면 식당및 마사지샵 그리고 수영장과 조식이 맘에들었어요
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ナイスロケーション！
とても素晴らしいロケーションで短い滞在でしたがビエンチャン を楽しめました！
Stayed 1 night in Nov 2018

8/10 Good

Heinz, Schweiz

Liked: Property conditions & facilities, room comfort
Sehr freundlich und hilfsbereit, wenig englisch! Pool sehr angenehm
Stayed 4 nights in Nov 2018

6/10 Okay

Sandrine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018