Ratings based on 1,113 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller

Beautiful hotel

Posted 31-Jul-2015
Pros: Good staff. Clean hotel.
Cons: Restaurant had runny scrambled eggs, uneven cooked beacon, and no coffee refills.
Staff was friendly and helpful. Being in downtown, it was a little noisy. They supplied earplugs by the bedside.
5 out of 5
Recommended
for Everyone
by A verified traveller from Courtenay

Perfection

Posted 28-Jul-2015
Beautiful, best location, fabulous friendly professional staff, delish, fresh food and divine cocktails. Perfect, classic always clean rooms...lovely stay, highly recommend Rialto... Best choice!
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

立地が良い

Posted 24-Jul-2015
以前留学していたビクトリアに10年ぶりに旅行へ行きました。 ある程度の立地は分かっていましたが、こちらのホテルもダウンタウンの中心(ちょっと衆議事堂やハーバーからは離れますが…。)にあり、どこへ行くのにも便利でした。 外観はあまり大きなホテルではないので、もしかしたら分かりにくいかも知れません。 部屋も可愛く、清潔でした。 朝無料で、コーヒーとパティストリーも頂けて良かったです!
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommended!

Posted 23-Jul-2015
Lovely hotel in a convenient location. The staff were all very professional and friendly. The hotel restaurant is good as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Very modern, very clean. We had a wonderful stay.

Posted 14-Jul-2015
Staff went out of their way to help us print out vouches for a cruise that we were going to take. It is a small hotel next to city hall, but room and bath are very well done with clean lines, but all the features that you would expect and it has air conditioning which is rare in Victoria.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jul-2015
Pros: Nice coffee bar, but was out of pastry so soon
Was 3 minutes late to order food at 2pm ..didn't like that the kitchen would no take a order
5 out of 5
Recommended
for Everyone
by A verified traveller from Valencia, CA

Great hotel in downtown Victoria

Posted 07-Jul-2015
Pros: The location, the rooms and the breakfast.
Cons: Remote parking was a little unusual but it worked well enough.
Location: Walking distance to the main harbor and Parliament building.
We stayed two nights with two adjoining rooms and it was great. Enjoyed the breakfast. The location is terrific.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jul-2015
God beliggenhed. Lidt formeget gadestøj. God restaurant.
3 out of 5
by A verified traveller from British Columbia

Overpriced, noisy

Posted 04-Jul-2015
Only one clerk at the desk in the evening (8pm), so waited 1/2 hr for check in even though only one customer before us. Clerk was not knowledgeable: when asked for local info, he had to google it. Nice bathroom, but our room in front of elevator was not private: door opens directly to bed, so I had to earn my wife to be covered every time I opened to get ice, etc... Also very noisy from both hallway (early morning guests) and traffic and bar outside late in the evening. We asked for a late check out: which meant 12pm, but was called by front desk at 11:09 because he "didn't read the note". Extra hour is $25. Broken lampshade, stained carpet, slow, hot elevator. Only real upside is the friendly cleaning staff. Not worth the $210/night I paid for a "boutique" hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from K

Nice hotel, great location

Posted 04-Jul-2015
Nice hotel, modern, well designed, good location, easily accessible