Ratings based on 698 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Nice visit

Posted 31-Jul-2014
Room was great staff was excellent h/w-ran out of continental breakfast
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location, very helpful staffs

Posted 29-Jul-2014
Good location, very helpful staffs, will come again next time
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved It!

Posted 29-Jul-2014
Everything was great, very convenient location. Staff was extra helpful and restaurant was terrific.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable!

Posted 23-Jul-2014
A really nice place. Great kitchen for breakfast or dinner!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jul-2014
STAFF WERE VERY HELPFUL BUT THINGS WERE CONSTANTLY GOING WRONG AND AS MUCH AS I HATE TO SAY, THEY WERE NOT BEING PROACTIVE TO PREDICT THEM, THEY COULD HAVE. TOLD US ABOUT A WINE TASTING THAT WAS SUPPOSED TO LAST FOR TWO HOURS AND FINISHED IN 35 MINUTES. THE CLIMATE CONTROL IN THE ROOM DID NOT WORK AND THEY DID NOT TELL US TILL THE LAST DAY HOW IT WAS SUPPOSED TO WORK.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful boutique hotel

Posted 22-Jul-2014
Everything was great except there was no more available hotel parking. We had to go far and park there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, On

Loved the location

Posted 21-Jul-2014
The staff was extremely helpful and friendly. We checked out but left our bags for the day. We even added our shopping bags later in the day with no trouble.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lafayette, IN

Posted 21-Jul-2014
The hotel is very nice and very clean. Has the atmosphere of a small European hotel. Location is very good, close to downtown and Chinatown. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver BC

Lovely boutique hotel in great location.

Posted 13-Jul-2014
Very nice boutique hotel. Rooms are small but fresh and clean. It was quiet and the beds are great. The complimentary coupon for a drink and muffin is a nice touch, especially for those of us who only want a light breakfast. Location is good and street parking free from 6:00 pm till 9:00 am. You can prepay to ensure you don't get a ticket. We would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice and convenient to Downtown Victoria

Posted 13-Jul-2014
Pros: Convenient to Downtown.
Cons: Breakfast that was included was limited to one item and one beverage. The breakfast discount could be more generous than $3...
Location: Downtown, Public Market, Chinatown
The room was new and clean. The bathroom was spacious and had heated floors. I wanted to try the heated floors, but it took to long for it to heat up.