Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jul-2015
friendly, clean, compact has kitchen if needed, could use a new mattress but that could be because we were not used to it.
5 out of 5
Recommended
for Couples
by A verified traveller from Washington- Miami

Victoria's Best kept secret !

Posted 30-Jun-2015
Pros: Everything
Location: Everything is so close in walking distance.
Always a nice stay, in walking distance to everything.,coffee and cookies in the lounge, will store your luggage after checkout, nice and clean !
4 out of 5
Recommended
for Everyone
by A verified traveller from Gibsons

Great room near the Museum and the Waterfront

Posted 29-Jun-2015
Location: Museum, waterfront, parliament buildings, shopping.
We were looking for a good place to stay when we come to Victoria to visit our son. This was our first stay at the Helms Inn and found the staff extremely helpful. I had not specified a ground floor room and, since there is no elevator, I should have as they had booked us a second floor room. There wasn't an appropriate alternative and I was able to manage the stairs so we did stay there. The room itself was spacious, the kitchenette was handy and the bed was lovely at the end of a long day of travelling. Although there is no food service or bar at the hotel itself, there are so many nearby, it was not a problem. We will stay there again when we visit Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

My new favorite Victoria hotel

Posted 28-Jun-2015
Kinda homey and pleasant and tucked just up away from the hubbub, but right across the street from glorious Beacon Hill Park.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham UK

Great location, great room

Posted 27-Jun-2015
Pros: They even had make-up remover wipes in the bathroom! Very comfortable bed
Cons: The photos on Expedia
Location: perfect location for staying in Victoria
Helpful staff, fantastic room, great location. Despite looking like an average motel from the outside and the lobby/reception not being very inspiring, this was probably the best hotel room we stayed in on our 12-night touring holiday.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable hotel, central location

Posted 25-Jun-2015
Nice room, spacious with kitchen for a great price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2015
Excellent location, friendly staff. Walking distance to parks in downtown. Will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from carnoustie

Great place for visiting Victoria.

Posted 18-Jun-2015
Pros: Easy going and good room facilities.
Location: Location was brilliant for the harbour area and only a short walk to the main downtown areas and restaurants. We never had to move the car.
When we booked this we were surprised by the lower cost compared to other bookings, but thought let's go anyway as it is so convenient. When we got our room we were so pleased with the accommodation and it is literally 5 minutes from the harbour area. The parking was really easy and a small daily charge was value for money. The room was so useful with the little kitchen area and the bed was really comfortable and large. We would certainly use this hotel again and will recommend it to any of our visiting friends.
4 out of 5
Recommended
for Couples
by A verified traveller from Virginia

Great location

Posted 13-Jun-2015
Pros: Location
Cons: No elevator. Staff did help get our bags up to room.
Location: Close to waterfront and Empress Hotel. Everything close.
Right behind the BC Museum within walking distance to waterfront.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australian

A Winner

Posted 10-Jun-2015
Pros: A budget price for a top class spacious hotel unit
Cons: A lift would be an advantage for upper floors
Location: A great location very central to transport,parks and attractions
Could not fault this hotel unless you require a waterfront view.