Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from godalming

2 day break

Posted 20-Oct-2014
Pros: Hotel staff very friendly and went out of way to help. Facilities in room excellent with tv in bedroom and living area
Cons: More powerful hairdryer and better soundproofing in rooms
Location: Beacon hill park. Museum , harbour/fishermans wharf, parliament building and shops
Hotel was in excellent location. Family run. Close to local attractions. Accommodation had bedroom in separate room with another room for dining /kitchen area. Cooker fridge and microwave. Only downside was it was quite noisy with traffic noise and pedestrian crossing bleeping fairly early in morning. Also hairdryer not very powerful and took forever to dry hair if a woman
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver BC

Great location, great value!

Posted 20-Oct-2014
The Helms Inn appears to be an older hotel but we were pleasantly surprised when we got to our room. It was very clean and comfortable. The staff were all very friendly and the location was wonderful. Only minor complaints are lack of storage in the bathroom and some traffic noise from the street. Great value compared to many hotels in the same area! Great value compared to many hotels in the same area! We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 16-Oct-2014
Awesome time. Great place to stay. Cheap and good location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Good hotel, well equipped and centrally situa

Posted 16-Sep-2014
Enjoyed hotel & Victoria. Very central location, good for exploring and going out in evening. Room was comfortable and well equipped
5 out of 5
Recommended
for Everyone
by A verified traveller from Campbell R. BC

Downtown Hotel Close to Victoria's Sights

Posted 15-Sep-2014
Pros: Its proximity to downtown.
Location: see above
We arrived early to find our room almost ready. After a short walk we were able to check in. We met friends staying at The Empress. We went to dinner at a restaurant within easy walking distance. This hotel has character, is close to a lot of the tourist sites in Victoria. We are able to park our car, know that it will be safe and walk to anything we wish. Imax is right there as are the Parliament buildings, the Inner Harbor, the Empress, Miniature World and the park. It satisfies all our needs.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Great hotel close to the Inner Harbour

Posted 02-Sep-2014
The hotel was friendly and accommodating. The rooms are updated and spotless. An easy place to call home during our stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from australia

hotel close to everything

Posted 25-Aug-2014
This was a good place to stay everything was close by. The only thing we found strange was no kettle or toaster yet had a kitchen. You could get coffee in the foyer. Good value. We are a couple of oldies
3 out of 5
Recommended
for Families
by A verified traveller from Port Coquitlam, BC

Great location

Posted 22-Aug-2014
Pros: Location, kitchen and fabulous duvets.
Location: Museum, government legislature, wharf, Empress hotel, Beacon Hill Park
Although our room appeared to be updated, it's an old hotel with lots of cracks and creaks. Our room was ground floor with windows opening onto the parking lot, surprisingly it wasn't noisy. Bedroom was very small and double beds were comfortable but hard to share with another adult. Living room very small, but adequate since we didn't spend much time in it. Definitely not a bells and whistles Inn, but would stay again based on price and location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Everett, WA

Don't let the outside fool you!

Posted 12-Aug-2014
Pros: The large size and cleanliness of the room.
Cons: The only item that I noted was the shower curtain had mold on the bottom. Otherwise the place was spotless.
Location: Beacon Hill Park and the Royal BC Museum are both across and down the street respectively. Lovely sites up Government Street. Great food nearby.
Helm's Inn appears very plain on the outside, but if all the rooms are as nice as mine was in the #2 building then you are in for a very pleasant surprise. Spent only one night there during a quick visit to Victoria. I will recommend this hotel to all my friends.
5 out of 5
Recommended
by Gayle from Coquitlam

Summer favourite

Posted 21-Jul-2014 on Hotels.com
We go biking in the Victoria area every July. There is a locked storage area for your bike. The hotel is located next to the museum. How much closer can one be? Genuine extra service is provided! I'm sure that's their motto. Chris even remembers who we are. Absolutely LOVE the Helm.