Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2015
Pros: IT WAS DIFFERENT ON THE OLD SIDE BUT IT WAS DIFFERENT
Cons: I THINK THEY NEED TO BUY A VACUUME CLENER AND USE IT ON THE CARPET AND THE BASE BORDES
Location: THE LOCATION WAS GREAT TWO BLOCKS TO THE WATER AND SHOPS ,STORES
THE STAFF WERE GREAT AT THE FRONT DESK THATS THE ONLY STAFF WE SAW
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

Great hotel. Close to downtown and Inner Harbor.

Posted 27-Jul-2015
Very comfortable king bed. Useful kitchenette. Responsive staff. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON

Very Comfortable Downtown Hotel

Posted 19-Jul-2015
Pros: Air conditioned bedroom.
Cons: No elevator in my building (room was on third floor). Not sure if there are elevators in the other two buildings.
Location: Same block as BC Museum (behind it really). Very short walk to harbour, Empress, Legislature Building etc.Co
Full kitchen, friendly and helpful staff. Separate bedroom. Home away from home.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2015
We only spent one night there but the room was great, smelled delicious, had everything we needed and more. We will be coming back!
3 out of 5
Recommended
for Everyone
by A verified traveller from missouri

Great location and nice to have kitchenette

Posted 09-Jul-2015
We enjoyed our stay and would recommend with a few notes of reservation: basically no air conditioning, no breakfast, and very small and uncomfortable beds. The room does have a seating area and kitchenette, but bedroom is teeny tiny. The area is great and we liked the older atmosphere. Nice courtyard and Beacon Hill is across street as well as Royal BC Museum.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jul-2015
friendly, clean, compact has kitchen if needed, could use a new mattress but that could be because we were not used to it.
5 out of 5
Recommended
for Couples
by A verified traveller from Washington- Miami

Victoria's Best kept secret !

Posted 30-Jun-2015
Pros: Everything
Location: Everything is so close in walking distance.
Always a nice stay, in walking distance to everything.,coffee and cookies in the lounge, will store your luggage after checkout, nice and clean !
4 out of 5
Recommended
for Everyone
by A verified traveller from Gibsons

Great room near the Museum and the Waterfront

Posted 29-Jun-2015
Location: Museum, waterfront, parliament buildings, shopping.
We were looking for a good place to stay when we come to Victoria to visit our son. This was our first stay at the Helms Inn and found the staff extremely helpful. I had not specified a ground floor room and, since there is no elevator, I should have as they had booked us a second floor room. There wasn't an appropriate alternative and I was able to manage the stairs so we did stay there. The room itself was spacious, the kitchenette was handy and the bed was lovely at the end of a long day of travelling. Although there is no food service or bar at the hotel itself, there are so many nearby, it was not a problem. We will stay there again when we visit Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

My new favorite Victoria hotel

Posted 28-Jun-2015
Kinda homey and pleasant and tucked just up away from the hubbub, but right across the street from glorious Beacon Hill Park.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham UK

Great location, great room

Posted 27-Jun-2015
Pros: They even had make-up remover wipes in the bathroom! Very comfortable bed
Cons: The photos on Expedia
Location: perfect location for staying in Victoria
Helpful staff, fantastic room, great location. Despite looking like an average motel from the outside and the lobby/reception not being very inspiring, this was probably the best hotel room we stayed in on our 12-night touring holiday.