Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Harbour Grace,NL

Nice! Large, clean rooms, great rates!

Posted 19-Nov-2014
Pros: The room was great, had everything I needed, and then some!!
Cons: I'm trying not to sound too picky, but, perhaps the hotel staff could smile a little more and be a little more engaging with their guests.
Location: Quiet location, beautiful scenery nearby(marina, Parliament bldg, Empress Hotel, etc). Few minutes walk to everything, shops, restaurants, etc.
This hotel was quite nice. It had a lot of things that I liked, such as a large, open room, fresh, neutral decor, mini fridge in room, it was clean, plus it was in a quiet location, but still within walking distance to all major sight seeing attractions, shops, restaurants and cafes. It also had a lovely restaurant, which offered a free, hot breakfast to hotel guests, for every day of their stay, which was nice. Their dinner menu also looked great, though I didn't get a chance to try it, but I would like to, next visit. The staff of the hotel were very professional, efficient and courteous, however, I didn't get that warm, friendly B.C. vibe from them that I had received at my previous hotel in Vancouver. They weren't rude or anything like that, just not as super friendly as I was sort of expecting. Nevertheless, they were very accommodating and I definitely would return to this hotel. The restaurant breakfast wait staff were fabulous:)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver Island

Great deal, walking distance to attractions.

Posted 16-Nov-2014
Location: Walking distance to Fisherman's Wharf, Beacon Hill Park, Museum, Downtown shopping, many other attractions and restaurants.
Central location, comfortable beds, very nice staff, tasty breakfast. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great value for money

Posted 15-Nov-2014
Excellent hotel. Fabulous breakfast, very good value for money. I highly recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Eugene, Oregon

Good people

Posted 12-Nov-2014
Pros: Staff, location, cleanliness, no swipe locks.
Cons: Elevators, luggage trolleys, AC, post under-building parking height limit before entrance.
Location: Walking distance to Legislature, Provincial Museum, etc.
We were having credit card troubles and the desk staff worked with us and were extremely pleasant and sympathetic. They obviously take great care in maintaining an older building, the elevators, luggage trolleys and AC, while functional, could use work. Parking can be an issue for taller vehicles. We found the room too warm on arrival, but we always do. Cleanliness was perfect. The food was better than I expected and the wait staff excellent. Its location was wonderful. Would not hesitate to stay here again and highly recommend it to all.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, Oregon

Convenient, friendly and great hotel!

Posted 11-Nov-2014
Pros: Convenient, clean, friendly staff and easy parking.
Cons: Better wifi service.
Location: Everything in nearby.
Great value for the convenience and quality of the hotel. The only minor downside was the wifi would continually drop you off and it was slow. Come to think about it....that's probably a good thing because it forced me not to work and to enjoy the beautiful city.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom BC

Nice clean hotel

Posted 28-Oct-2014
Pros: Everything
Location: Walking distance to downtown, Fisherman's Wharf, Beacon Hill Park.
We spent a couple of nights at the Embassy Inn. The hotel is next to the parliament building and walking distance to everything, the staff is really friendly and helpful, the room was clean and had a kitchenette. It's a great hotel at a great price.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Campbell River

Victoria, BC

Posted 27-Oct-2014
We were in town to visit a family member in hospital. The hotel was beyond my expectations. We loved it & will stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel, great location

Posted 27-Oct-2014
Pros: excellent hot breakfast included
room was large, bed was comfortable, good washroom amenities. Staff were helpful with directions.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, Canada

Well located, nicely renovated, good value

Posted 22-Oct-2014
The hotel is in a good central location for sight-seeing in Victoria. The hotel has been renovated and the room was lovely. The bed and pillows were very comfortable. The free wifi worked well in our room. The staff were friendly and the hotel seemed to be very well organized. We were on the top (4th) floor so had a view of the city skyline (but I don't think rooms on lower levels would have much of a view). The hotel was good value for money given that it was so well located and very comfortable, and our rate even included breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Oct-2014
Perfect night stay in Downtown Victoria. Very convenient, reasonable price, nice clean room. Will live in this hotel again.