Ratings based on 1,019 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

The best close-to Inner Harbor hotel

Posted 25-Mar-2015
Pros: Building, room, staff, location, comforts and ready client care.
Cons: Perhaps the full-service restaurant will be open next visit?
Location: See above
Met and surpassed every hope. Size perfect, quiet, comfortable, hospitable! Excellent breakfast, of quality and variety every morning. Service super. Close to every Victoria Inner Harbor attraction, next to Parliament, museum, shopping. Will come back again, and recommend to anyone planning Victoria visits.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Courtenay BC

Great location, close to Parliament Bldgs/harbour

Posted 25-Mar-2015
Pros: Complimentary breakfasts were VERY good...
Cons: How about dairy creamers in the rooms' fridges for coffee? Artificial ones are disgusting....!
Location: Parliament Buildings/harbour/James Bay shops close by.
We were able to walk to many scenic locations right from the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenience

Posted 24-Mar-2015
Pros: Location. Right next to the inner harbour.
We had medical appointments in Victoria and the location was convenient.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Nelson

Great bed

Posted 24-Mar-2015
Had a wonderful sleep and the room was comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
Pros: Excellent location.
The staff was friendly and helpful. They were helpful in finding us addresses and good restaurants to try. The complimentary breakfast included waffles, hot food, bagels, fruit, variety of juice, toast, coffee. It was awesome. The room was quiet and clean. The hotel is close to Government Street, the Parliament Buildings, and the BC Royal Museum. The Harbour is one block away.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver BC

Nice hotel, convenient location

Posted 17-Mar-2015
Pros: Cleanliness of room, great location, very good service, staff very friendly, free parking and free breakfast.
Cons: The coffee served in the breakfast.
Location: Royal BC museum, many good restaurants in neighborhood, Imax, shopping, walking along the beach...
We only stayed one night and really enjoyed it. Will come back for sure.
5 out of 5
Recommended
for Couples
by A verified traveller

Great affordable hotel.

Posted 16-Mar-2015
We enjoyed the hotel for twelve nights. The complimentary breakfast buffet was excellent every morning from 7:30 AM to 10:30 AM. Staffed for service and very fine selection of good food. Everyone of the hotel staff are friendly and go out of their way to make you feel comfortable and at home.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Within walking distance to the harbour.

Posted 16-Mar-2015
Great value for money, free buffet breakfast (lots of choices), friendly staff, room was large with kitchenette and clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

This hotel still has it.

Posted 15-Mar-2015
Pros: Quietness
Cons: Old bathroom fixtures really shows the age of the hotel.
Location: Great location
Nice place, to bad about the restaurant`s closure, but the result is the free breakfast.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Burnaby, B.C.

Great location, ordinary hotel

Posted 13-Mar-2015
Pros: The staff is very friendly and helpful.
Cons: I missed the restaurant.
Location: The location is great - walking distance from the inner harbour and downtown.
This is an ordinary 3 star hotel with great staff and a location which is walking distance from downtown. We stayed when there was a restaurant on site. Now the breakfast which is included is just a buffet similar to other hotels in the region. The higher price is only worth it if the location is important to you.