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Reviews of Hôtel du Jeu de Paume

3 out of 5
Hôtel du Jeu de Paume
5 bis rue de Fontenay, Versailles, Yvelines

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 188 reviews" "
Rating 8 - Good. 59 out of 188 reviews" "
Rating 6 - Okay. 16 out of 188 reviews" "
Rating 4 - Poor. 4 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Amazing location and great staff!
Stayed 1 night in Feb 2024

6/10 Okay

Rufino

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect for the Palace of Versailles! We walked over to it in less than 10 minutes and there weee lots o restaurants to eat at too right there. We entered and enjoyed croissants and water. There was a nice eating area inside and out and we had a nice breakfast there. It was a great place to stay!
Stayed 1 night in Oct 2023
Response from Michel on 17 Oct 2023
Good morning,Thank you for this very kind comment, we are very happy that your stay went well. Hoping to see you again very soon.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Michel on 17 Oct 2023
Bonjour,Merci infiniment pour cette notation. Bien à vous.

10/10 Excellent

Annie

Travelled with partner
Liked: Amenities
Cute hotel in a vey nice neighborhood in Versailles, quartier St. Louis. Close to the Château, restaurants etc…Quiet neighborhood and very helpful staff. Great breakfast also.
Stayed 1 night in Sep 2023
Response from Michel on 17 Oct 2023
Good morning,What a pleasure to read such a lovely comment. All the staff thank you warmly and we look forward to seeing you for future adventures. Best regards.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Very welcoming as we arrived. Rooms were very nice and clean. Loved the outdoor area in the back. We sat out at night with a bottle of wine. Short 10 minute walks to Versailles
Stayed 2 nights in Jul 2023
Response from Justine on 15 Jul 2023
Dear Lori, thank you very much for your feed back :D We are glad you had a great time ! Come back soon :)

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for my trip to explore chateau Versailles. Great breakfast option and very quiet street.
Stayed 1 night in Jul 2023
Response from Justine on 2 Jul 2023
Hi Savannah, Thank you so much for your appreciation ! :D We are glad you enjoyed your stay in our hotel and we hope that you'll keep great memomries of Versailles :D Kind regards

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We were there for the Versailles masked ball, and stayed for three nights. The staff was very friendly, even when we locked ourselves out of our room at 430. It was very clean and comfortable. The location could not be beat. 10/10 will go back.
Stayed 1 night in Jun 2023
Response from Justine on 2 Jul 2023
Hi Kayla, Thank you very much for this kind message ! We are glad that you had a great stay with us and we hope to see you for your next stay in Versailles ! Thank you so much !! Kind regards :)

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple yet cozy hotel
Staff super friendly, bed super comfortable. Two steps from the entry of the castle. Perfect stay
Stayed 1 night in Nov 2022
Response from Michel on 29 Nov 2022
Thank you Eleonora for this gently message. We're happy to you had a nice stay in our etablishment. we hope to see you for your next travel to Versailles.best regards.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
This was one of our final stops on a 3-week European holiday and it was one of the best. We arrived early and asked to store our luggage while we visited the Versailles Gardens, only to be told that a room was available and we could check in right away - what a pleasant surprise. The room had a garden view and was very comfortable - we will definitely stay here again. It was a mere 5-minute walk to the Palace gate and a 20-minute walk from the train station. We were able to relax, get refreshed, and enjoy the area. Restaraunts are one street over and it was, honestly, the perfect end to our trip.
The bedroom from the doorway
The bedroom from the window
The garden view from the room
Stayed 1 night in Sep 2022
Response from Michel on 18 Sept 2022
Hello Richard.We are very happy to be this last stopover which has brought you so much relaxation for the end of your European vacation. It is true that each room has its own personality, and we strive every day to make them as comfortable as possible. You are welcome on your next visit. Thank you again for this nice comment. best regards.

4/10 Poor

GEORGE

Travelled with family
Liked: Cleanliness
Great location but the property does not air conditioning and when we first got there they tried to charge us a city tax after we had already paid for our hotel through a third party booking. After that the staff was super nice.
Stayed 1 night in Jul 2022
Response from Justine on 25 Jul 2022
Hello, We are sorry you were disappointed by your stay, maybe you didn't know about it but there are city tax to pay in every touristic city. Most of the time this tax is paid by the client directly at the hotel, it is the case for your reservation. The city tax is not payable online on expedia. This tax goes to the city, we do not keep the money, so we don't have any interest in doing this :) We are happy that you felt confortable with the staff afterward :D Kind regards

10/10 Excellent

Vaidas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter in Versailles
Friendly staff. Waited to greet us when traffic delays caused us to arrive after 7. Cyril helped us tremendously plan our trip to Paris by train. Very easy. Room was bigger than in Paris but still smaller than we are used to but nice decor. Open shower with toilet closet. Five minute walk to Versailles and seven minute walk to Chateau train station. Loved our Easter weekend visit. The cathedral is under construction but inside for mass was gorgeous. Dont miss Harrys lemonade stand for a quirky but delicious treat.
Stayed 3 nights in Apr 2022
Response from Justine on 2 May 2022
Hello Sarah, Thank you so much for this review, we are so pleased you liked our hotel and our staff. It's always a pleasure to help our client plan their stay ! We are thankful for your comment and hope to see you again soon !

10/10 Excellent

Gido

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to Versailles Castle, just 5 minutes walk. Also very near to street full of nice restaurants. Breakfast in the hotel garden was great. Clean rooms, kind, English speaking staff.
Stayed 2 nights in Apr 2022
Response from Justine on 19 Apr 2022
Thank you for this very nice review ! We are glad you could enjoy our garden with this beautiful weather ! We hope you'll keep good memories of your stay :) Kind regards

10/10 Excellent

MONIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful
Stayed 3 nights in Mar 2022
Response from Justine on 19 Apr 2022
Thank you very much Monika ! :D Come back soon !

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Good place
Very good overall :)
Stayed 1 night in Nov 2021
Response from Justine on 21 Jan 2022
Hello Carlos, Thank you for booking your stay wwith us ! We are glad you enjoyed it :) See you soon in Versailles ! Kind regards

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover
Perfectly situated for Versailles stay. Comfortable room, mine was on the street level and there could have been more privacy in bathroom ,but overall really convenient and comfortable
Stayed 1 night in Nov 2021
Response from Justine on 21 Dec 2021
Hello Shirley, Thank you very much for your appreciation ! We are pleased that you enjoyed your stay. Don't hesitate to ask for a room on an upper level next time you come in Versailles we will be glad to show you the other ones ! Thank you again !

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Great location/comfort
Nice stay. Perhaps due to covid-19 there was no staff at the hotel and we needed to go just a short distance up the street to check in/out. Also, cleaning was great but no replacement of tea, cream, coffee. Highly recommend for location and comfort.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

CALIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place, super clean a step away from Versailles.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location less than 5 minutes to castle and close to restaurants. Friendly staff.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Outdoor area to sit and relax. Close to restaurants and bars. Walking distance to sites. Shower was excellent.
Stayed 2 nights in Aug 2019

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Booked at the last minute. We were so lucky to get this place. Awesome location, less than 5 minute walk from Versailles palace ( which was good to beat the massive line ups) and less than 5 minute walk to the atmospheric restaurants and cafe's. We booked for 2 adults and 2 children and got 2 adjoining large king bed rooms. Very clean, spacious and modern. The on street parking was free in August and we eventually found a spot near the hotel after a couple of drives round, The area appeared safe and predominantly residential. We didn't have the breakfast but there was a patisserie around the corner who served warm croissants and pan au chocolate.
Stayed 2 nights in Aug 2019
Response from Camilla. Desk Manager on 8 Aug 2019
Hello, Thank you very much for this lovely comment! We hope to welcome you again for a future stay in Versailles. Kind regards.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Lovely boutique hotel. Tea cups were not changed and next to no staff present during our stay. We got an email after we left complaining we had checked out without telling them but in all the time we were there there were no staff at all on the premises. Nice place and it has great potential but let down by lack of attention to detail and client care.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Tiny Space, No Room Service on Great location
Rooms are extremely tiny with no Room service. Facilities are modern and nice. Great location.
Stayed 2 nights in Jun 2019
Response from Camilla. on 27 Jun 2019
Hello, Sorry you did not enjoy your room we would be happy to propose something different next time. We have never had any room service since the opening of the hotel, however, we do have soft drinks and wine available at the bar upon request. Hope to hear from you. Best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Perfect location. The palace was less than 5 minutes away and around the corner is a street lined with restaurants. I was traveling alone and without a car and this hotel was perfect.
Stayed 2 nights in Apr 2019
Response from Camilla. on 27 Jun 2019
Hello, Thank you very much for your comment! We hope to see you again very soon :)

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay
Very nice stay and convenient to many restaurants and attractions. The only complaint would be that we had to go to another related nearby hotel if we needed anything since this hotel didn’t have a receptionist except in the morning.
Stayed 2 nights in Oct 2018

8/10 Good

Todd, McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price. Loved eating breakfast in the yurt/covered patio. Beds were very comfortable. Bathroom was clean and modern but it was extremely slippery when the shower made the entire floor wet (we laid a towel on the floor to be safe). Great way to see Versailles.
Stayed 1 night in Sep 2018

10/10 Excellent

Roland, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Convenient parking. New and beautiful rooms. Ideal for visiting the Versailles palace. Restaurants around the corner and easy access to transit.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Good location
The room was on the first floor which was not indicated on the listing. Had I know, I would not have booked it. Especially given it is necessary to open the windows in France in the summer. Anyone could have hop in from the window at night. The window in the shower is not frosted half way. So the apartment across the street can see everything
Stayed 1 night in Jul 2018

8/10 Good

Amy, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quaint and in great location
We liked this little quaint hotel near the Palace of Versailles and one block from every type of restaurant possible. Comfortable, clean and modern. Nice breakfast in the yurt too.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Very close to Palace of Versaille. Hotel had no parking, but there are pay for your space parking around the area if you are lucky to find a spot.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
Other than finding parking it was great.
Stayed 1 night in Dec 2017

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
postmodernist decor looks good but lacks charm
The hotel was almost empty when we stayed and the staff were all at the other hotel down the street. It wasn't a plce to linger.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our room was small, made a booking for three, room was only big enough for two. Had to climb over foldout bed to get out or to bathroom. Staff were friendly and helpful but hard to find. Excellent position to Versailles attractions and was very quiet.

8/10 Good

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place close to the Palace of Versailles
This is a great little hotel with a quaint breakfast yurt (yes yurt!). It is a few hundred metres from the entry to Versailles and hence is a perfect place to stay if you are going to see the palace and gardens. There is only on street parking which in the summer months is fine as most of the streets are not metered. It is close to a lovely public garden and also a street with an excellent selection of restaurants.

8/10 Good

roopam

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
colourful hotel
Nice hotel with colourful, well designed rooms. All the staff we encountered were very friendly and helpful. The breakfast of rolls, croissants and coffee was simple but just what we needed. We weren't a big fan of the open shower that seems to soak absolutely everything in the bathroom, and the Wi-Fi wasn't working, which was a shame, but otherwise a pleasant stay, and I would stay there again.

10/10 Excellent

Gustavo, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and great location
We stayed just one night, but it was a nice experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, staff horrible ok location.
Hotel is close to train station and bars and shops but staff not helpful in slightest apart from one member and breakfast vastly over priced

8/10 Good

Steve, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nkce hotel close to everything
We checked in to this hotel last minute. The reception was closed on arrival early evening but by the push of a button a very helpful young lady checked us in from the other hotel in the street. The room was very good with an excellent bed, great shower and tea coffee making. We managed to get a park outside free from 1900 hours until 0930. There is a public park very close. The palace is walking distance as ae a numbr of resteraunts.wifi was non existant that evening, very annoying and the reception could not assist. The next morning it worked very well and I suspect it has something to do with thw number of guests logged on, but I could be wrong.parking the next day! If you can avoid the versaille palace car park do so, 17.5 euro for 3.5 hours, ridiculous...All in all I would stay at this hotel again but they need to fix the wifi...

10/10 Excellent

Joyce & Dianne, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Room was very comfortable, and our stay was enjoyable.

8/10 Good

Turnovers, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Good location close to the Chateau and the restaurants and cafes. Hotel very good facilities. Would have given it a 5 if it had car parking. Off street parking is OK but very busy. But great to be able to walk out straight into the centre of Versailles. Would definitely recommend.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Grim
This hotel perfectly captures everything that is wrong with independent French hotels and resembles nothing more than a glorified youth hostel. There's no housekeeping, tidiness is your responsibility alone, ration your bin and towel use. The breakfast (a minute, joyless selection of processed food) in the yurt takes awkward communal dining to new levels of discomfort (you will choose to eat elsewhere). The shower sets off the ridiculously located fire alarm sensor every time and you will get an irate proprietor blaming you for not opening the windows (even though they've been open for days to try and reduce the stuffiness of an attic room without air conditioning). Nothing shouts hospitality louder than being berated! The memory foam mattresses are sticky discomfort writ large. Oh yes, and expect the final bill to be over 10% higher than the inclusive rate you see on Hotels.com with nothing in the way of explanation as to why beyond the contempt the owners have for you. What a ghastly experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Versailles Gem
Great location A walk to the Chateau Pleasant staff. Good breakfast Nice room but no A/C. Shower had a variety of switches and nobs which made showering interesting.

10/10 Excellent

Sandra, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, hotel close to Versailles Palace
This is a wonderful, newly converted hotel literally around the corner from the Chateau of Versailles. Located down a small side street but with a long pedestrianised street full of shops and restaurants less than 2 mins walk away. The hotel itself has been beautifully converted. It is the sister hotel of Hotel Angleterre. On arrival, press the intercom and someone will come across to let you in or just walk down to the Angleterre and they can check you in there (the sister hotel is only 3 buildings or so down on the other side of the road). We parked at Sceaux parking, about 10 mins walk away (6 euros for 24 hours). There is parking outside the hotel, but limited and payable too. The rooms in the hotel are fabulous. Beautifully designed and decorated. Lovely bed linen, and all clean and beautifully presented. Bathrooms are also fab, very modern with great showers. Breakfast plentiful. Don't be put off by the yurt "experience". It's not a "tent" in the garden but a rather beautiful site,attached to the hotel and makes great use of a small space. I guess it was a unique idea where extra space was needed. All in all a great stay here and would definitely recommend.