Unwelcoming front desk, noisy, nearly broken a/c unit, strangers pounding on front door at 3am, unfresh comforter and pillows, tub had noticeable black mold in between tiles and on grout, dated tv flickered before finally turning on, bulb in bedside lamp burnt out, was not given wifi password by front desk. Was given wrong room key so staff ran outside to give me a different key, not explaining why. Plastic shampoo packets provided were too difficult to rip open in the shower, so couldnt wash hair.