Superior Double or Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing
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Reviews of Hotel Nuova Mestre

3 out of 5
Hotel Nuova Mestre
Via Miranese, 169, (Ang. Via Liguria, 4), Mestre, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 153 reviews" "
Rating 8 - Good. 56 out of 153 reviews" "
Rating 6 - Okay. 14 out of 153 reviews" "
Rating 4 - Poor. 7 out of 153 reviews" "
Rating 2 - Terrible. 2 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

abraham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, and the quantity of the room match a tree star hotel according to expedia. Just wish the AC was a bit cooler and there was some sort of mosquito repellent.
Stayed 1 night in Aug 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Jan

Stayed 2 nights in Jul 2022

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and spacious room. Breakfast provided was great!
Stayed 2 nights in Jun 2021
Response from Staff on 26 Jun 2021
thank you for your feedback. We hope to host you again in the future. Best regards.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Single rooms are in a shabby wing of the hotel, half of them giving to a noisy main street. They are tiny and old. Breakfast was limited in options and served by quite an indisposed lady. The surrounding area is pretty dull.
Stayed 2 nights in Sep 2020
Response from Simone on 12 Oct 2020
Dear Guest, we apologize if your stay at our hotel was not to your liking. We will keep in mind your suggestion in order to improve our hotel and we hope to have the chance to host you again in future.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect
Easy to commute to venice. All that you need for a reasonable price. Good value for money
Stayed 1 night in Aug 2020
Response from Simone on 6 Oct 2020
Dear Guest, Thank you for your feedback.We hope to host you again soon. Best Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful staff. Convenient shopping and cafe next door was excellent
Stayed 2 nights in Nov 2019
Response from Staff on 4 Sept 2021
Dear ghost, thank you for the feedback, we hope to host you next times.

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly. The breakfast buffet was good which was just enough to get the day started.
Stayed 1 night in Nov 2019
Response from Staff on 4 Sept 2021
Dear ghost, thank you for the feedback, we wait you next times. We wish you a good day.

10/10 Excellent

EZ, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the staff were great and exceptionally helpful. The breakfast was complete. The hotel's shuttle to pick up from airport and train station was much cheaper than Taxi. We had a renovated room called "superior" which was clean and new but small. The only thing was lacking was an iron and Kleenex tissue paper.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Simone on 7 May 2019
Thanks for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property looks old but very cleanly maintained. Location is very convenient with nearby bus stop to reach Venice and railway station.Supermarket is very close. Breakfast was fair.Staff is very helpful. I could buy bus ticket from the reception. They allowed me to check in prior to the regular check in time. Very much value for money. Very much recommended for short stay. I stayed here for 2 nights. For sure I will come back to this hotel next time.
Stayed 2 nights in Apr 2019
Response from Simone on 7 May 2019
Thanks for your feedback.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Good hotel but be aware if you like to stay up
The overall experience was good. Good service, good breakfast, good location in terms of being right in front of the bus stop. However the room we stayed in was not part of the hotel it was a two bedroom apartment that’s part of a condominium complex and it is across the street, it actually felt a little unsafe walking over there each night. The room was clean but the beds were uncomfortable. On our last night we got home late from Venice, around 11pm and we had to pack because we were leaving the next day. I don’t think we were making that much noise because we were 5 adults, no kids, and we were just packing our bags and taking showers, all of a sudden there was a loud banging on our door and someone yelling ‘silencio.’ About 10 minutes later she came back and again very aggressively banged on the door. My husband opened the door and she started screaming at him telling him that the noise of us taking a shower and the toilet flushing was too loud and that she had to be up at 5am. I know this is not the hotels fault but it’s something travelers should be aware of in case you have little ones or like to stay up late. However for the price and for the convenience of the bus station I would stay here again if I ever want to visit Venice.
Stayed 3 nights in Apr 2019
Response from Simone on 7 May 2019
We are sorry for what happened. Thanks for your feedback.

8/10 Good

Shrihas

Liked: Cleanliness, staff & service
way from centre about 1.5 miles, but overall ok.
Its away from centre about 1.5 miles, but overall ok. Breakfast was ok.
Stayed 1 night in Mar 2019
Response from simone on 2 Apr 2019
tks for Your feedback!

6/10 Okay

Razvan Calin

Liked: Staff & service
Need to be upgrate
Stayed 1 night in Jan 2019
Response from Simone on 6 Mar 2019
Tks for Your choice.

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Simone on 5 Feb 2019
Tks for Your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we check-in,from check out,the best
All good,very clean,breakfast was the best, room perfect
Stayed 3 nights in Oct 2018
Response from Simone on 3 Nov 2018
Tks for Your feedback

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older apartment style hotel in need of much repair
Older hotel in poor condition - service was good but accommodations were lacking - poor AC as well
Stayed 1 night in Sep 2018
Response from Simone on 3 Nov 2018
We are pleased to have hosted you We will try to improve the disruptions caused

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The location was perfect for our family needs and a short walk to Pisa.
Stayed 2 nights in Aug 2018
Response from Simone on 21 Aug 2018
Thank you Mr. Edwin for your review. We are glad that you enjoyed staying in our hotel. Hoping to see you again.

6/10 Okay

Kanesh

Liked: Staff & service
Over price
Front desk staffs was very helpful and breakfast was great.
Stayed 2 nights in Aug 2018
Response from Simone on 18 Aug 2018
Thank you for the review, we are happy that you enjoyed the stay in our hotel. Our best regards.

8/10 Good

Manny, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival, the front desk staff was very pleasant and assisted with obtaining tickets for land & sea transportation for Venice. They offer a paid shuttle service to the Marco Polo airport, as well. The room accommodating 5 was clean and had air conditioning. The Piazza de Roma is about a 15 minute bus ride from the hotel.
Stayed 2 nights in Aug 2018
Response from Simone on 18 Aug 2018
Thank you so much for the review. We are happy that you enjoyed the stay in our hotel. Hoping to see you again in the future, we offer you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, available staff. Rooms were very clean. Great AC for hot summer days/nights. The hotel has a bus stop next to it, where the bus (7E) can take you straight to downtown old Venice.
Stayed 1 night in Jul 2018
Response from Simone on 2 Aug 2018
Thanks for your review. We are glad that you enjoyed the stay in our hotel. Hoping to see you again in the future, we offer you our best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel itself is nice, but we stayed at the apartment across the street. Our check-in didn't occur until the evening and we were confused as to where we were going because the hotel clerk sent us across the street to an unnamed building. We were a bit uncomfortable at first, not knowing what kind of hotel resides in a dark alley with no signs or people around. It turned out the hotel apartment is a separate structure that has been purchased by the facility and resides over a residential complex. Once we were able to verify we were in a safe area (the next day when daylight came), we felt more at ease, but I would recommend that the hotel notify guests that will be staying in the apartment of the facilities and the situation so they don't feel scared or uncomfortable like we were.
Stayed 1 night in Jun 2018
Response from Simone on 15 Jul 2018
Dear customer, we are very sorry for this situation but we hope you still enjoyed the stay in our hotel. Hoping to see you again in the future, we offer you our best regards.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus stop to Venice. Clean modern room. Decent breakfast for 5 Euros.
Stayed 1 night in Jul 2018
Response from Simone on 15 Jul 2018
Thanks for your review. Hoping to see you again, we offer you our best regards.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is extremely courteous. The room was impeccably clean, compact but very functional, bed & pillows very comfortable. Beds sheets were ironed. free parking. Cafe at the front of the hotel. Hotel location practical.
Stayed 1 night in Jun 2018
Response from Simone on 15 Jul 2018
Thanks Mrs. Anna for your review, we are happy that you enjoyed the stay in our hotel. Hoping to see you again, we offer you our best regards.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location to visit Venice
The room was new and very comfortable. Very easy to get to Venice by bus. It’s about 20 minutes away and the bus stop is very close to the hotel. Nice breakfast.
Stayed 1 night in May 2018
Response from Simone on 15 Jul 2018
Thanks Mr. Roberto for your review. We are happy that you enjoyed the stay in our hotel. Hoping to see you again in the future, we offer you our regards.

8/10 Good

David, Oakville, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great stay
This is a very nicely appointed hotel. The rooms were modern and clean. The staff spoke English and were very friendly and helpful with directions. Morning breakfast was very good too with good options. There is on-site parking in the rear (free) which is great. The hotel is located right on a bus-line for easy public transportation and a grocery store is nearby for any drinks,snacks, and food one may need.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near Mestre train station
We were a family of five, 3 adults and two teens, who stayed just one night in Mestre, Just outside of Venice. We arrived at Marco Polo airport, and payed 45 euros for the hotel shuttle (we pre booked and they were waiting for us). Its about 25 mins from the airport, and 8 minutes by car to the train station (about 2 Kms). We didn't go to Venice, but its the next stop on the train (Santa Lucia station). We had a suite with 2 bedrooms and one bathroom, and small living room with fridge and small table. One bedroom had a double bed, the other bedroom a double and a single. Plenty of room for our family, simple but clean, quiet and a fair price.Shower stall was narrow, and mattresses felt a little like college mattresses, but otherwise fine. A/C was good. Breakfast had fruit, breads, jam, yougurt, some cereal, cheeses, cold cuts, hard boiled eggs. Very Friendly staff. The only downside is that the suite is in a separate building from the main hotel, and you have to go across the street to the main desk, breakfast, etc. The hotel has a small bar/restaurant, and there was a pizza place nearby and a gas station. Nothing scenic nearby, but very convenient to Mestre train station, where you can go to Venice.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to bus to city.
The room was small and basic but clean and convenient. It is a ways into Venice but the bus stops right outside the door.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2017

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and great value
Perfect hotel just outside venice. Breakfast was great too. Hotel staff very helpful. €3 return bus ticket to Venice , tickets sold at hotel reception and bus stop outside hotel. Supermarket across the road. Would definitely stay here again.
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service
Worst Wifi experience I ever had in a hotel
My family and I went to Venice in June prior to boarding our cruise. On first impression upon arrival, the hotel owner seemed nice and they had arranged a driver to pick us up at the airport. They put us up in the apartment which had a malfunctioned internet access. I could not get to my important emails until the next morning. The person who worked that night did not even try to help us to get the internet working that night and was for the most part unhelpful. All he said was the password for the internet is on the panel, which I could not find. The next morning, I was in a hurry to log into my email and confirm my cruise and so I was forced to use the lounge and dining hall internet access at the last moment. The owner then gave me a nasty look and lectured about how it was not good form to eat while I was busy trying to access my iPhone, before I checked out. (Well I thought: if your internet access was functioning fine in my room the night before, maybe I could relax and enjoy my breakfast!) Excuse me! When I booked the room, it did say it had "full Wifi access in the room". The staff who showed us to the room did not orient us properly and show us how to access the internet in the room. To put the customer through an inconvenient experience and then to lecture him at the dining hall just add salt to injury. Cons: generally unhelpful, unfriendly customer service. Pros: close to Venice city center.
Stayed 1 night in Jun 2017

10/10 Excellent

Horacio, kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything you can think of.
Great breakfast, excellent customner service, very helpful for guidance and orientation. in Peter pan
Stayed 2 nights in Jun 2017

8/10 Good

Maria R.

Liked: Cleanliness, room comfort
Great One Night Stay
Very convenient for a one night stay prior to taking a flight home from Marco Polo Airport. Plenty of parking at the hotel, dropped the car off at the airport the next morning. AC in each room. Restaurants nearby. Note, no kitchen availability for 1 night stay. Wifi was spotty. Bus stop to/from Venice is right in front of hotel.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall. Parking was available but the key pad had no numbers and we were stuck for a bit trying to figure it out. Had to go across the street to ask at the registration desk.
Stayed 1 night in Jun 2017

4/10 Poor

Casey

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheerful
Nice hotel. Cheerful place and great service.
Stayed 1 night in May 2017

10/10 Excellent

Shaun, Venice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern in a quiet neighbourhood
Superb hotel

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized family room
The family room, with a double bed and bunks was perfect for our family of 4.

10/10 Excellent

Martin, Brighton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy connection to Venice!
We enjoyed our stay. Good facilities! Good breakfast! Easy bus connection to Venice!

10/10 Excellent

Eli, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel only a 20min bus to Venice
Very friendly staff! Rooms clean and comfortable. We stayed in a two room and it was across the street from main hotel but it was nice and no problem at all to cross the street. Good variety in breakfast that was on the house! Wifi perfect!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great place to stay if you are visiting venice for
Small town outside Venice and the bus takes you the rest of the way. the rooms are not the best but it was worth not having to drive into Venice.

10/10 Excellent

john, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very friendly and helpful. Room was clean and well maintained, the location in mestre was good for a bus ride into Venice. The bus stop is right in front of the hotel with a direct line into Venice. Breakfast was simple but good. Only complaint was that we stayed in a apartment across the street from the hotel and there was no wifi even though our reservation said free wifi was included.

8/10 Good

david, Malta

Liked: Cleanliness, staff & service, room comfort
old style room furnishings but cozy and good value for money paid

8/10 Good

Hugh, Australia - VIC - Melbourne

Liked: Cleanliness
Facilities: Everyday; Value: Cheap; Service: Helpful; Cleanliness: Pleasant; Supermarket across street has a good range of produce

8/10 Good

Margaret, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Courteous; Cleanliness: Faultless;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel for the price
The staff was very friendly, the hotel was very neat and nice. I completely enjoyed staying there. For the money paid, it was very well worth it.

2/10 Terrible

shlomi, vencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad treatment, arrogant staff. Patronizing
Very small rooms for the publication of the hotel room for a family. The ratio of staff at Nasty Do not approached the problems Breakfast poor

8/10 Good

Dalys, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Modern; Value: Acceptable price; Service: Professional, Respectful, Courteous; Cleanliness: Delightful; Cafe Bar attached to hotel had great and friendly staff, good priced drinks