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Reviews of Westview Motel

2.5 out of 5
Westview Motel
5301 50 Ave, Vegreville, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 52 reviews" "
Rating 8 - Good. 19 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roxane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the location was wonderful.
Stayed 1 night in Feb 2024
Response from Westview Motel on 11 Apr 2024
Thank you very much for for staying with us in Vegreville! We will always try our best to maintain friendly service as it is our joy as well!

8/10 Good

Brandie

Liked: Cleanliness, staff & service
Clean room, comfortable bed. The clerk at the front desk was awesome. No complaints would stay again for sure
Stayed 2 nights in Mar 2024
Response from Westview Motel on 16 Mar 2024
Thank you very much for staying with us at Westview in Vegreville. We will maintain good service anytime you need us!

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Westview Motel on 11 Apr 2024
Thank you very much for staying with us at Westview in Vegreville. I appreciate your great rating and will let our team know!

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Jan 2024
Response from Westview Motel on 6 Feb 2024
Thank you very much for staying with us at Westview in Vegreville. Your message encourages all of our team!

8/10 Good

Carrie Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet. Comfortable. Felt safe. Convenient.
Stayed 1 night in Jan 2024
Response from westview motel on 21 Jan 2024
Hi Carrie,Thank you for staying with us.Have a great day and see you soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Motel
Stayed 1 night in Dec 2023
Response from Westview Motel on 31 Dec 2023
Thank you very much for staying with us at Westview in Vegreville. I very much appreciate your wonderful message it is truly rewarding to hear!

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Westview Motel on 5 Dec 2023
Thank you very much for staying with us at Westview and for your kind review. It was a pleasure to have you as our guest.

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice quiet place.
Stayed 1 night in Sep 2023
Response from Westview Motel on 24 Sept 2023
Hello, Roberta. We are glad to hear you liked the stay. Thank you for choosing Westview Motel.

10/10 Excellent

Clara

Stayed 1 night in Sep 2023
Response from Westview Motel on 8 Sept 2023
Hell, Clara. We appreciate your great review.Thank you for choosing Westview Motel

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is fantastic best part of the stay !! The facility is old and run down although it says renovated…the suite was somewhat clean old hair in the tub shower curtain looks to be original from the 70’s along with the bedding.. There are zero amenities ( pool, gym ) and the tv had very few channels and was very outdated….
Stayed 2 nights in Aug 2023
Response from Westview Motel on 25 Aug 2023
Hello? Michael. We are sorry to hear rhat you were not happy with the room. As for amenities for a local motel, we can't have a pool or gym with the room rate 89 + tax. The biggiest franchise hotel in town, Vegreville Suite is the only hotel with a pool and gym with the rate of 130 + tax. However, we do have private jacuzzi rooms that starts from 130 + tax.As for TV, we have about 60 channels but those channels are assigned from 2 - 25 , 50- 70, 120 to 140 which may be the reason you could not find more channels.Thank you for choosing Westview Motel.

6/10 Okay

Tyler

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Westview Motel on 22 Aug 2023
Hello, Tyler.Thank you for choosing Westview Motel.

8/10 Good

Darlene

Travelled with partner
Liked: Amenities
Very clean and nicely decorated
Stayed 1 night in Aug 2023
Response from Westview Motel on 21 Aug 2023
Thank you for choosing Westview Motel!

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. The rooms are a bit dated.
Stayed 1 night in Aug 2023
Response from Westview Motel on 8 Sept 2023
Hello, Christine. We strive to renovate our motel regularly.Thank you for choosing Westview Motel

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and roomy. Appreciated the small kitchenette. Pretty flowers on the outside. Quiet as it was a bit removed from the highway.
Stayed 1 night in Jul 2023
Response from Westview Motel on 31 Jul 2023
Hello, Vera. We are very glad to hear about your positive experience with us.Thank you for choosing Westview Motel.

8/10 Good

Yvonne

Stayed 1 night in Jun 2023
Response from Westview Motel on 21 Jul 2023
Thank you for choosing Westview Motel!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed when upon arrival I was greeted by name! The gentleman at the desk was very friendly and efficient. The room was clean and well appointed. The next morning as I was putting my suitcase in the car I was again greeted by name with good wishes for the day and the rest of my trip! I was very pleased with my stay!
Stayed 1 night in Jun 2023
Response from Westview Motel on 16 Jun 2023
Hello, Grace. We are glad to hear you were pleased with the stay.Thank you for choosing Westview Motel

10/10 Excellent

Dennis, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a roadside motel, this little place was extremely clean, beds were super comfortable and definitely great value. The property is very dated, but served it’s purpose. Partner and I got a great nights sleep there. Will definitely stay again if I’m the area and overnight accommodation is needed.
Stayed 1 night in Jun 2023
Response from Westview Motel on 16 Jun 2023
Hello, Dennis, We are glad you loved your stay. Although the motel may look dated from the outside, we regularly renovate the inside and outside. Thank you for choosing Westview Motel.

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, staff were professional and our room was perfect
Stayed 2 nights in Jun 2023
Response from Westview Motel on 6 Jun 2023
Hello, Travis.We appreciate your comments. We strive to provide our customers with the best service and roomsThank you for choosing Westview Motel.

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was unbelievable. Would definitely stay there again in the newer rooms.
Stayed 1 night in Apr 2023
Response from Westview Motel on 31 May 2023
Thank you for choosing Westview Motel

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was limited TV channels available
Stayed 2 nights in Apr 2023
Response from Westview Motel on 31 May 2023
Hello, Penny.We have about 50 channels altogether and these channels widely spread from 2 to 200 which may be why you would have difficulties finding the channel you want to watch. If you choose to come back next time, please let us know so we can provide the channel list for your convenience.Thank you for choosing Westview Motel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t sure what to expect from this small town motel, but our room was very clean and comfortable. Perfect for what my son and I needed for a weekend hockey camp.
Stayed 2 nights in Apr 2023
Response from Westview Motel on 31 May 2023
Hello,Thank you for your utmost compliment. We aim to upkeep cleanliness and satisfaction of our client's room.Thank you for choosing Westview Motel

2/10 Terrible

Leyan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room could not be secured (locks on windows were broken). We were eventually switched to a different room, however it was cramped and not as advertised. Switched to a different hotel after the first night. Hotel still charged for two nights even though we checked out before the daily check out time.
Stayed 3 nights in Apr 2023
Response from Westview Motel on 31 May 2023
Hello, Leyan. Our apologies for the late response. Upon investigation, our employee who greeted your party did not realize we had the exact same room as an alternative option with fully functional locks on the windows. However, we fixed all the windows' locks in all rooms. We are very sorry for your experience and we would like to offer you a complimentary one-night stay if you choose to come back to our town. Please reach out to us directly and ask for our manager, Dennis, so we can add notes to our system for your complimentary night.We are very sorry for the inconvenience and hopefully, we can hear back from youOur apologies for the trouble.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place nicely renovated
Stayed 1 night in Mar 2023
Response from Westview Motel on 11 Apr 2023
Thank you very much for staying with us. I hope you have enjoyed the stay with us.

10/10 Excellent

Todd

Stayed 1 night in Mar 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything. the jacuzzi
Stayed 1 night in Feb 2023
Response from Westview Motel on 27 Feb 2023
Hello, WilliamWe are glad that you were happy with our jacuzzi room.Thank you for choosing Westview Motel.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was excellent. Owner went above and beyond to accommodate our stay.
Stayed 1 night in Jan 2023
Response from westview on 2 Feb 2023
Hi Amanda,Thank you for staying with usHave a nice day.

2/10 Terrible

Valere

Stayed 1 night in Dec 2022

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service
We would have liked more information about available television channels and ammenities in the area
Stayed 2 nights in Oct 2022
Response from Westview Motel on 7 Oct 2022
Hello, Penny.Our motel has a Bluecurve T.V, and by pressing the guide on Shaw remote control, it lets you browse different channels available with the program. As for amenities, we have a front lobby where our customers may use an office laptop and relax.Thank you for choosing Westview motel

6/10 Okay

Ram Veeranathan

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very friendly and helpful. The room was really neat and clean. But the bathroom needs to be improved a lot. The water flow from shower was very very low. The toilet is placed too close to the wall that nobody can use it conveniently. I have no idea who is the genius who built that bathroom.... lol
Stayed 1 night in Sep 2022
Response from Westview Motel on 6 Oct 2022
Hello, Ram.Thank you for your honest feedback. We will pass your feedback onto the management. Thank you for choosing Westview Motel

8/10 Good

Jan

Stayed 1 night in Oct 2022

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a comfortable bed.
Stayed 1 night in Oct 2022
Response from Westview Motel on 5 Oct 2022
Thank you for choosing Westview Motel

10/10 Excellent

Chris

Stayed 1 night in Sep 2022

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, close to everything, clean. cons - very limited channels on tv, couldn't find the light switch for the bathroom it only had a timer.
Stayed 1 night in Sep 2022
Response from Westview Motel on 26 Sept 2022
Thank you for your honest review. We will pass it to our management.Thank you for choosing Westview Motel

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was beyond exceptional, room was immaculate. I would definitely stay again and highly recommend this place!
Stayed 1 night in Sep 2022
Response from Westview Motel on 26 Sept 2022
Thank you for your honest opinion and review.Thank you for choosing Westview Motel

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for an early check-in!
Stayed 1 night in Aug 2022
Response from Westview Motel on 23 Aug 2022
Thank ypu for choosing Westview Motel!

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Aug 2022
Response from Westview Motel on 17 Aug 2022
Thank you for staying with Westview motel. We hope to see you again soon

8/10 Good

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Enjoyed the room.
Stayed 1 night in Jul 2022
Response from Westview Motel on 24 Aug 2022
Thank you for choosing Westview Motel

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled in late but we're able message hotel. Nice front desk man was waiting and gave us a a quick check in. Beds and pillows comfortable and very clean.
Stayed 1 night in Jul 2022
Response from Westview Motel on 1 Aug 2022
Hello, Beatrice. We are glad that you liked the stay. Thank you for choosing Westview Motel and we hope to see you again!

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming
Stayed 1 night in Jul 2022
Response from Westview Motel on 15 Jul 2022
Thank you for staying Westview Motel. We hope to see you again soon!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air quality was very good, we had a very restful sleep. I would stay there again.
Stayed 1 night in Jul 2022
Response from Westview Motel on 6 Jul 2022
Thank you for staying with Westview Motel. We hope to see you again soon!

10/10 Excellent

Crystal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little cabin like places, clean, easy to find. People are great! Check in is always fast and professional.
Stayed 1 night in Jun 2022
Response from Westview Motel on 24 Jun 2022
We are glad that you loved our room! Thank you for choosing Westview Motel

8/10 Good

Del

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is old but well maintained and renovated. We liked the location.
Stayed 1 night in Apr 2022
Response from Westview Motel on 28 Apr 2022
Hello, Del. Westview constantly renovates and upgrades every room. Thank you for your compliment and we hope to have you back soon!

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly ,helpfull staff. Room very comfortable
Stayed 1 night in Mar 2022
Response from Westview Motel on 8 Apr 2022
Hello, Bryan. Thank you for staying with us. We hope to you see again in the future. Thank you for choosing Westview Motel!

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable Snow and ice in the parking lot could have been removed or sanded
Stayed 2 nights in Mar 2022
Response from Westview Motel on 26 Mar 2022
Hello, Arnold. We are glad that you loved the room. As for snow, we will definitely pay more attention for safety. Thank you for the great review and suggestion!

10/10 Excellent

Johan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

CAROL

Travelled with family
Liked: Cleanliness, staff & service
Great budget motel, had what we needed for the night. Was clean just an older place to stay.
Stayed 1 night in Mar 2022
Response from Westview Motel on 22 Mar 2022
Hello, Carol. We are glad that you liked our motel. As you have mentioned, the motel is indeed old but we are consistently renovating our motel rooms. Thank you for choosing Westview Motel and we hope to see you soon again!

6/10 Okay

Cena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice… besides being woken up twice on a Saturday morning by staff barging in your room thinking it’s empty…. Definitely scared us for sure. I think I will choose elsewhere next time.
Stayed 1 night in Nov 2021
Response from Westview Motel on 23 Nov 2021
Hello, Cena. I am really sorry what had happened to you that morning. It would make anybody very uncomfortable. I will make sure our staff do not barge in anyone's room before 11am, check-out time. Meanwhile, I am grateful that you have a positive thought about the room. As we have made a huge mistake, I would like to offer you a one-time 50% off for your next stay if you choose to come back. I will have this information in the system so that you can benefit from the discount. Thank you very much for your honest opinion and we will definitely take this seriously. Thank you for choosing Westview Motel.

10/10 Excellent

Tillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome experience. We really felt like we were in a cabin in the woods. The decor was one of a kind. You get everything you need to cook. Our cabin had a hot plate which was great. Friendly housekeeping. Couldn’t ask for more.
Stayed 2 nights in Nov 2021
Response from Westview Motel on 21 Nov 2021
Good afternoon, Tillie. We are glad to hear you loved the stay with us. Thank you so much for choosing Westview Motel and We hope you had a great getaway weekend here in Vegreville.