Front of property

Reviews of Kyriad Orange Centre

3 out of 5
Kyriad Orange Centre
86, avenue de l'Arc de Triomphe, Orange, Vaucluse

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 392 reviews" "
Rating 8 - Good. 172 out of 392 reviews" "
Rating 6 - Okay. 81 out of 392 reviews" "
Rating 4 - Poor. 21 out of 392 reviews" "
Rating 2 - Terrible. 7 out of 392 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stuart

Liked: Cleanliness
Nice people - property needs an update
The staff could not have been nicer. The breakfast was also very good. The room we had needs to be gutted and redone. The floors creak no matter where you walk. There are obvious signs that the room had a water leak from the bathroom. There was a piece of carpet that had been cut out and replaced and there were water stains in the carpet near the bathroom.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disappointed
Not the usual Kyriad hotel standard. The decor was tired and sad making hotel feel like a retirement home. The carpet was dirty in lobby and room. Lobby smelled like an ashtray. We were more than a little disappointed.
Stayed 1 night in Oct 2021
Response from la reception on 15 Oct 2021
Nous avons pris note de votre commentaire

8/10 Good

Georgina

Compact, clean and convenient
Rooms compact but clean. A little outdated in the reception area but we only needed somewhere to lay our heads for the night so great value. Parking was 5 Euros but only about 8 parking spaces. Our room smelt but they changed the room immediately so no problem.
Stayed 1 night in Jul 2020
Response from nicolas on 2 Aug 2020
Chère cliente, Je vous remercie de nous avoir fait un retour concernant votre séjour. Merci pour la réactivité du personnel pour vous satisfaire. En espérant vous revoir prochainement. Cordialement

6/10 Okay

Kay

Liked: Cleanliness, staff & service
Great location
Great location and friendly staff. Great value. A bit of a small bathroom but not a big problem. Did hear kids in neighbouring rooms at night.
Stayed 1 night in Jan 2020
Response from nicolas on 18 Jan 2020
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour. Merci pour la bonne situation de l'hotel et pour la sympathie du personnel. En espérant vous revoir prochainement. Cordialement

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Excellent Last Minute Choice
We had a reservation at a budget hotel that didn’t have a night clerk, and the code they emailed us didn’t work, so we needed a place at the last minute after 9pm. While traveling in Europe in the summer, I have 2 main criteria: air conditioning and parking. Parking was limited but adequate; they actually close and lock the gate at night. The A/C in the room worked wonderfully well during the ongoing heatwave. I made the reservation online and drove to 5 minutes to the hotel; when I arrived - after their declared check-in time - the deal clerk already had our room key waiting for us. Our room was small with 2x twin beds, but it was clean and comfortable as was the bathroom. The foyer, stairwells, and hallways are a bit worn and could use updating, but everything was clean. I would definitely stay there again.
Stayed 1 night in Jul 2019
Response from nicolas on 18 Aug 2019
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour. En espérant vous revoir prochainement. Cordialement Nicolas reception

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KYRIAD HOTEL ORANGE.
AFTER A VEHICLE BREAKDOWN IN ORANGE,WE SPENT 2 NIGHTS AT THIS HOTEL .WE Found the staff very helpful towards our situation.well done.
Stayed 1 night in Jun 2019
Response from nicolas on 18 Aug 2019
Cher client , Je vous remercie de nous avoir fait un retour concernant votre séjour. En espérant vous revoir prochainement. Cordialement Nicolas reception

8/10 Good

Robin, Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room with very tiny shower.
All you really need for a very short stay, clean, friendly, good restaurant, but the smallest room and the tiniest shower we' ever seen.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Pay for parking! No exit between 9 pm and 7 am!
When reception provided breakfast hours, I asked if it was free. He appeared very insulted, and said, no, lady, 9.90 euros! He became annoyed when I asked for map of where free parking was...
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities
Orange Stay
Last time we stayed here we chose two single beds and the room was OK but this time we chose to have a double bed and the room, although only next door, was too small for our liking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Small room. But staff are very nice, accomodating and helpful. Very pleasant stay
Stayed 1 night in Oct 2017

4/10 Poor

Waldemar

Disliked: Staff & service

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable

4/10 Poor

Richard, Zurich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any port in a storm, but must be better choices
Car park is tiny with no free parking within easy walking distance. Arrived at 8:20pm from long road trip. Was told immediately that the restaurant was closed although it was full of people. No, problem ...found a decent place to eat in town. Returned after 10pm to find restaurant was still full. So much for being closed! The room was ok, but with a shower cubicle so badly designed it was impossible not to cause a flood in the bathroom. All in all, it served a purpose, but wouldn't stay again given a choice

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lesley, Sherington

Liked: Cleanliness, staff & service, room comfort
Great location near the town centre
Overnight em route to Spain. Excellent restaurant. Room compact but comfortable

8/10 Good

CAT L.

Liked: Cleanliness, staff & service, room comfort
Excellent value for money
Can't rank what is best : great location -3 mn walk from city centre-, very friendly staff, good food, extremely clean, peaceful etc. etc. It felt like home from home (except tidier and cleaner !). Loved it, will definitely come back.

8/10 Good

Norma, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short /overnight stay
We had a lovely day and night here the Arch di Triumph and the amphitheatre are well worth seeing , many good places to eat and drink ,the hotel is brilliant if you don't want to go out in the evening .The reception staff friendly and helpful . We really enjoyed our stay

4/10 Poor

Pauline, Perth w.a.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Kyriad Orange
The hotel is on a main road no parking near to the hotel, one creaky lift which only hel two people at a time, standard room very small bathroom not much bigger than a closet with no hot water in the morning or night, meals pretty average, sorry but was not impressed with this hotel

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Clint, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little gem in Orange
Great location and well presented hotel. Nice room and excellent check in and service at dinner by Bruno, however a little confusion over the explanation of the menu meant we spent way more than expected on the meal. Overall a nice stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but spiffy
The room was small, but well-furnished; it had been refurbished recently and was more spiffy than one would expect from the appearance of the lobby or of the building from outside. It is located close to a lot of restaurants and other visitor attractions. Our room was on the street side, and to control the temperature we had the window open a bit, so heard more noise than if we had kept it closed. (There is a double window, so the noise was quite subdued when both were closed.) Overall, however, a very good value.

6/10 Okay

Fred68

Disliked: Room comfort
Overall a nice experience
The staff was friendly but the room was very tiny with a shower that a large person would have extreme trouble trying to shower.

6/10 Okay

M Wilson, France

Liked: Cleanliness
Good location
Not bad, room was rather small and bed was very hard. Neither my husband or myself could get the shower to a reasonable level of warm water so we had a rather cool shower. Room was very clean and the hotel is in an excellent location for walking around the town. It's also very close to many bars and restaurants.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room was remodeled and fine. My key objection is that room was allowed only one internet connection. We had three adults, a cell phone, a tablet, and a laptop. We needed the connectivity and did not get it. I have never had an experience like that before.

6/10 Okay

Rob J, Surrey

Liked: Cleanliness, property conditions & facilities
Good location, but compact
The hotel is just outside the town centre in Orange, but within easy walking distance. Our room was modern and clean, but very small. Ok for a stop-over, but not somewhere you'd want to stay for any length of time. Particularly since it wasn't cheap. There are c.4 car parking spaces that operate on a first come first serve basis, so you should assume you won't get one. There is a public car park a couple of streets away though, which we used and had no problems with. Is free too.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Coffee_girl, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal, nice and clean.
Staff was very nice and helpful. Our room seemed to be very new. The beds, linens and comforter were excellent. We had a kettle in our room that was very much appreciated. Not a romantic stay but it was new, modern and clean. The location is a couple of blocks from the amphitheater.

8/10 Good

La Dauphine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiny rooms, but good value
Very good service. Friendly staff. Perfectly fine place for the overnight traveler. I could not imagine spending more than one night in the small room though. I repeat, the staff is VERY, VERY friendly. However, the rooms are tiny, tiny, tiny. Just be aware of that.

10/10 Excellent

Christophe

Stayed 1 night in Dec 2023
Response from reception on 7 Jan 2024
cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous recevoir de nouveau prochainement.Cordialement

10/10 Excellent

MARTINE

Travelled with family
Liked: Cleanliness, room comfort
Merci
Merci à Nicolas de l'accueil qui a été accessible, compréhensif et humain envers nous de part une urgence médicale en pleine nuit. Un grand merci à vous.
Stayed 1 night in Dec 2023
Response from la reception on 7 Jan 2024
Chère Martine, Je vous remercie de nous avoir fait un retour concernant votre séjour.Un grand merci pour le personnel accueillant et disponible.en espérant vous recevoir de nouveau prochainement.cordialement

2/10 Terrible

Mabel

Stayed 1 night in Dec 2023
Response from reception on 7 Jan 2024
nous avons pris note de votre commentaire , sans le moindre interet puisque ne décrit pas ce qui justifie votre note

6/10 Okay

Sabri

Stayed 1 night in Dec 2023
Response from reception on 7 Jan 2024
nous avons pris note de votre commentaire

8/10 Good

Pedro Jorge

Travelled with group
Liked: Cleanliness, room comfort
Recomendable
El recepcionista muy atento en todo, nos facilitó mucho la estancia. El hotel estaba en renovación, a mitad de pintar. Buenas relación calidad/precio
Stayed 1 night in Dec 2023
Response from reception on 7 Jan 2024
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous recevoir de nouveau prochainement.cordialement

6/10 Okay

Rachid

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from reception on 7 Jan 2024
cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.Cordialementla reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Séjour très agréable. Chambre confortable, très bien insonorisée. Très bon accueil de la part du personnel. Niveau rénovation, il faudrait penser à changer la moquette.
Stayed 4 nights in Dec 2023
Response from la reception on 9 Dec 2023
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.Je suis ravi de votre excellent séjour dans notre établissement.En espérant vous recevoir de nouveau prochainementcordialement

10/10 Excellent

Toury

Stayed 1 night in Dec 2023
Response from la reception on 9 Dec 2023
cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous revoir bientot.cordialement

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from la reception on 9 Dec 2023
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous revoir prochainement.cordialement

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from la reception on 9 Dec 2023
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous recevoir de nouveau prochainement.cordialement

6/10 Okay

Enrico

Stayed 1 night in Oct 2023
Response from la reception on 9 Dec 2023
Bonjour, Nous avons pris note de votre commentaire.cordialement

8/10 Good

Chantal

Stayed 1 night in Sep 2023

8/10 Good

Laurent

Stayed 2 nights in Sep 2023

8/10 Good

Valerie

Liked: Cleanliness, room comfort
Bien situé
Très bien situé le Kyriad nous a permis de rayonner à pieds dans Orange. Bien que l'hôtel ait besoin d'un petit rafraîchissement, il est propre et le personnel est très très agréable. Bémol : pas de parking propre à l'hôtel
Stayed 8 nights in Jul 2023

10/10 Excellent

colette

Liked: Cleanliness, room comfort
Hôtel très confort très bien situé avec parking
séjour d'une nuit pour les chorégies comme chaque année Avec cette grosse chaleur et mon âge j'ai fait un coup de chaud et j'ai vu le moment où je ne pourrai pas me rendre au théâtre pour Carmen le personnel a été à notre écoute et ne pouvant pas diner ils m'ont donné un peu de pain avec moi grâce à la bouilloire dans la chambre j'ai pu me faire un thé bien chaud et avec le pain je me suis rendue au spectacle remise Merci au confort de l'hôtel et de l'aide du personnel j'avais déjà recommander votre hôtel et ais continuer a l'année prochaine pour les Chorégies !!!
Stayed 1 night in Jul 2023

10/10 Excellent

paul

Stayed 1 night in Jul 2023

10/10 Excellent

Fabien

Stayed 1 night in Apr 2023
Response from nicolas on 12 May 2023
cher client, je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous recevoir de nouveau prochainement.cordialement

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2023
Response from la reception on 22 Apr 2023
Cher client, Je vous remercie de nous avoir fait un retour concernant votre séjour.En espérant vous recevoir de nouveau prochainement.cordialement

2/10 Terrible

damien

Business traveller
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from la reception on 22 Apr 2023
Bonjour , Nous avons pris note de votre commentaire.