Hotel is on the main artery at the city center, outside & inside of the building is elegant, it’s near to lots of restaurants/ bars/ pasticerrias, sights.The bus& taxis are just around the corner. The front desk staffs are helpful, friendly , accommodating & speaks English. I was chekcked in the 3rd fl, overlooking the city, nice view. The room was spacious ( i think i was upgraded, thanks Anita) clean, mini bar, good size of cabinet for luggage & clothe rack, a safe. A climate control for ac or heat. Bathroom is good size w/ good amenities ( soap, shampoo, hair cap, shoe shine) tv is small though but have lots of channel, English channels around 4-5 ( also posted w/c helped not to waste time) CNN, BBC, etc. wifi is good, fast. The housekeeper lady ( thank you) cleans the room everyday, no matter how late i leave . The bed feels fresh everytime i lay down in it. The only thing is the noise heard from adjacent room but gets quiet by 11pm. I wasn’t able to try their breakfast ( 7a-10). The front desk closed @ 1a so if you need to checked out before that try to arrange it the night before for instructions. I was helped by Mr. Roberto ( thanks) in arranging a taxi to pick me up before 6am, taxi cost €10 to get to main train station.it’s a good 12-15 mns walk to the station. I like the way all the personnel of the hotel communicates w/ me , they are very helpful, polite. I had a nice stay ,a safe area, definitely a place to be in Varese.