Exterior
Check availability

Reviews of Diamond Resort Vang Vieng

4 out of 5
Diamond Resort Vang Vieng
Ban Muang Song, Vang Vieng, Vientiane

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dillon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible stay
Horrible stay loud loud LOUD parties are thrown here and then the party was up at 5:30am we barely slept, pool is hot, ac wasnt working on hot day, had to leave early- save yourself and stay in town it is quieter and more convenient
Stayed 7 nights in May 2023

10/10 Excellent

Hoda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
虽然入住的时候闹了一点乌龙，但后来解决了，还给我们升级了房间。 前台小哥特别好，住那两天烦了他好多事情，一点也没有不耐烦，大晚上洗衣机的工作人员下班了，我们出去玩了，他帮我们洗好了衣服，真的太太太好了
Stayed 2 nights in Apr 2023

4/10 Poor

Jones

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery was nice. Manager (Viet lady) lies a lot and does what she needs to do to make money for the hotel.

8/10 Good

maicho

Travelled with family
Liked: Cleanliness
The property is a little old but it's nice and clean. It's also next to the night market too.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one down side is when they had a big party outside by my room is was so loud and people talking singing till morning time. After long days sightseeing and climbing up mountains we would like to sleep and relax for the next day adventures.

10/10 Excellent

Sandra

Stayed 1 night in Dec 2022

10/10 Excellent

Trang

Stayed 3 nights in Nov 2022

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!!! The setting was spectacular— beautiful views of the mountains and on a quiet street filled with lush flora and fauna. The hotel room was very clean and the staff were extremely helpful and accommodating!

2/10 Terrible

Palinya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service and attitude
Stayed 1 night in Oct 2022
Response from Spring Nguyen on 29 Oct 2022
Hello Palinya,We are sorry to see this FAKE REVIEW about our hotel posted on Expedia. You made a booking at our resort, that you paid for 4 cheapeast rooms on the ground floor US 19/ room/ night). When you came, you asked for the nicest room with balcony (US 37/night). We requested you to pay the difference but you did not agree. They, you walked out not so politely and even said: "we leave. Do not need to money back".So, basically this is not our fault and you did not actual stay at our hotel that night ( 23rd, October). If you did not stay, how could you rate our hotel services, facilities, staffs,... Try not to behave not honestly to others. You shoul leave a review only if you used to stay here.Thank you.Take care and have a good trip!Vang Vieng Diamond ResortSpring Nguyen - Hotel manager

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Chanh

Stayed 2 nights in Oct 2022

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely with amazing views of the mountains (especially for sunset!), but it was the staff that made my stay:) Everyone I interacted with was so friendly, helpful and professional. Chang at the front desk and all the wonderful ladies at breakfast made this an exceptional stay.
Stayed 6 nights in Aug 2022
Response from Vang vieng diamond resort on 18 Aug 2022
thank you so much for stay with us !

6/10 Okay

Ronald

Travelled with partner
Liked: Staff & service
Slightly off city centre which requires about 10 minute walk to the city centre where most of the food and bustling activities are. Staff are very friendly and welcoming
Stayed 3 nights in Jul 2022
Response from Tranh on 27 Jul 2022
thank you for feelback with us , we will try to make everthing good than before

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
This was an amazing hotel. Reasonably priced with great pool and amazing views of the mountains. I was able to comunicate in English and my wife was able to comunicate in Vietnamese. A very special young lady named Ann gave us the run-down of places to go. I was actually sad to leave it was so nice. Thankyou to Lan the owner.
Stayed 1 night in May 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - recommend
This was my second stay here. Great little resort at a good price. Highly recommend again.
Stayed 2 nights in Sep 2020
Response from Boon on 20 Jan 2021
Dear Brian, Thank you very much

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean resort with mountain view
Clean rooms, responsive and helpful staff. Highly recommend.
Stayed 28 nights in Aug 2020

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location on town edge
Very friendly staff always happy to drop you into town.
Stayed 4 nights in Mar 2020

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service
A nice resort with an excellent reception staff. A tremendous customer care in particular from Ton. Thank you!
Stayed 3 nights in Feb 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel just outside town
The hotel is only 4 months old. Most rooms face the garden and swimming pool with a common balcony with a table and chairs outside each room. Rooms are spacious with air conditioning, Mini fridge, Kettle for coffee and tea, TV with no cable yet. The beds were comfy. Bathroom was a bit dimly lit with a very deep tub which is dangerous for the elderly and kids to step in. Water was not very hot. Breakfast was decent with eggs to order but no fresh juices. A free shuttle is available every hour to/from Vang Vieng town. Staff are helpful and doing their best to assist guests. Wifi was good in all areas of the hotel. Overall a good place away from the dusty town of Vang Vieng
Stayed 2 nights in Feb 2020

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Focus on the good things and enjoy yourself
There are plenty of little negatives that can be picked out behind the incomplete facades here but that seems pretty standard for SE Asia and so you just need to concentrate on the positives and enjoy yourself: The pool is nice and a good size, with loungers in the sun. The staff are friendly and helpful (printed our flight tickets for us) There's a free hourly tuk tuk into town Town is only a 15/20 minute walk Rooms are good size and bed linen is nice It's always being cleaned Breakfast buffet is pretty good and fresh eggs cooked to order Good value for money We stayed an extra night and chilled out a bit more!
Evening pool & mountain view
Stayed 2 nights in Feb 2020

6/10 Okay

Anna, Toronto

Travelled with family
Liked: Cleanliness, staff & service
The staff was helpful. Smoking table and chairs available on the balcony.. although there was a gap which could be a safety issue. The shower water pressure and hair dryer were great. The TV was not working. Staff gave no reason as to why it wasn't working. Breakfast was not the greatest. Coffee was the 3 in 1 mix. The hotel is a 10- 15 minute walk to the main streets. At night, you'll be walking along a dark path.
Stayed 1 night in Feb 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel not in location as shown.
A good and spotless hotel that has some of the final fittings yet to be installed. Excellent rooms and good breakfast. Downside is that it is not in the location as shown on Hotels.com site. It is about a 20 minute walk away, although it did provide complementary transport every hour. I did contact Hotels.com about this and I am disappointed that they have failed to address it. Others that we spoke to also thought the hotel was in a different location. Another issue is that Vang Vieng is a backpackers destination and they can be a little rowdy at times. Though I didn't complain the hotel accepted rowdiness at 4 a.m.
Stayed 4 nights in Feb 2020
Response from Doan Man/ Mr on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Doan Man/ Mr, Sale Manager on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.

10/10 Excellent

Nagy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Vang Vieng
The place is amazing, the staff is super friendly, they booked everything for me for 1/2 of what I paid in prior visits in town , the room was clean and Exceptional service , I will never stay anywhere else every time I come visit Vang Vieng 😃👌🙏
Stayed 3 nights in Jan 2020
Response from Vang Vieng Diamond Resort. on 14 Jan 2020
Thank you very much Mr Nagy, we are looking forward to having you here with us in the coming time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cool and great , helpful staff and good location ..
Stayed 4 nights in Dec 2019
Response from Doan Man/ Mr Sale Manager on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.

8/10 Good

Tom

Stayed 1 night in Dec 2019

10/10 Excellent

kyooseong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 직원이 친절함
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

SANGHUN

Liked: Cleanliness
Disliked: Staff & service
와이파이 안됨. 방비엥 중심가랑은 멀어서 매우 불편. 일박하는 거 아니면 다른곳으로
Stayed 4 nights in Dec 2022

4/10 Poor

maetawadee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Management not ok 😠😒

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel not far from the city center. The manager is here to help you if you have any questions.
Stayed 2 nights in Nov 2022

8/10 Good

Mrs.Pareya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from tranh on 28 Jul 2022
thank you for stay with us , see you next time

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
후기같은거 안올리는데 서비스 매우 만족스러워서 남깁니다. 컨시어지 분께서는 베트남 분 인것 같은데, 굉장히 친절하시고 서비스 또한 완벽하십니다. 친구랑 둘이서 놀러갔는데, 시내까지 걸어서 가기엔 조금 걸린다고 오토바이 태워주시고 픽업까지 완벽합니다. 숙소 상태 아주 깔끔하고 벨멘 부터 메니저 분들 서비스 마인드 아주 좋습니다. 라오스 가실분들 추천 합니다. 아니 그냥 여기서 주무세요.
Stayed 2 nights in Jan 2020

6/10 Okay

Steffen

Travelled with group
Top Hotel am südlichen Ortsrand
Das Hotel wird normalerweise von chinesischen Reisegruppen belegt. Wegen der corona Krise waren jedoch nur ein paar Europäer in der Anlage. Sie liegt ca. 2 km südlich des Zentrums. Es wird ein Shuttle Service Hin und zurück angeboten.. Relativ neue Anlage mit Pool. Zimmer groß und mit guter Klimaanlage ausgestattet. Hervorragende Matratzen. Im März 2020 betrug die Rare nur € 15 pro Zimmer und Tag. Sehr gutes Preis Leistungs Verhältnis!
Stayed 3 nights in Mar 2020

10/10 Excellent

Merke Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room with an excellent breakfast
Very nice hotel, felt good and comfortable there. The breakfast is excellent, lots of choices in the buffet. Staff is friendly. There's also a shuttle to the downtown and back which was nice. Room was spacious and they had a bath also although it was a bit too big and the water from the tap was a little cold for having a bath (from shower the water was hot enough).
Stayed 2 nights in Feb 2020

6/10 Okay

Gyeong min

Travelled with group
Disliked: Staff & service
별로
방 청소해달라고 3일동안 팻말 걸어 놨는데 한번도 청소 안해줬고 호텔스 닷컴에서 침대 4개짜리방이라고 예약했는데 가니까 침대 3개짜리 방주고 그래서 로비에 가서 말했더니 사실 여기엔 방 4개짜리 방이 없다고 말했습니다. 거짓정보로 비싼 방 구매하게 만들고 실망이 큽니다.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
บรรยากาศดีมากกกกกกกก ห้องพักสวย ขนาดห้องขนาดพอดี สิ่งอำนวยความสะดวกครบ แต่ผ้าเช็ดเท้าเป็นยางเล่นน้ำเสร็จเข้าห้อง ห้องเปียกไม่มีผ้าเช็ดเท้า ถามแม่บ้านก็บอกไม่มี
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들이 정말 친절하셔서 좋았습니다. 그리고 노을질때 리조트 수영장의 풍경이 참 예뻤습니다. 잘 쉬다 갑니다 :)
Stayed 3 nights in Feb 2020

8/10 Good

koo, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は、とても素晴らしい。 しかし地図、住所が違ってます。 迷いました。 MAPでホテル名を調べないといけません。 中心部から徒歩15分離れてます。 シャトルバスは、ありますが止まってくれません。 自分で呼び止めないといけない。
Stayed 1 night in Feb 2020
Response from Doan Man/ Mr Sale Manager on 11 Feb 2020
Dear Sir! Thank you very much for choosing our hotel service and thank you very much for your information now we have free pick up service for customer from city center to our resort. Have a good trip and all the best to you.

6/10 Okay

Sang-Hee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel except Chinese
Little far away from downtown. But the toktok service is free of charge. So many chinese tourists from mainland stay there. They are not Korean or Japanese. So We could not go out anywhere in the Hotel.
Stayed 2 nights in Jan 2020
Response from Doan Man/ Mr Sale Manager on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격도 합리적이고 예쁘고 좋아요 수영장 뷰 최고.. 열기구를 근처에서 띄우는것같더라구요 수영장에서 열기구랑 같이 사진찍을수있고 인생샷 건질수있습니다!! 묵는동안 한국인 한명도못봤고 95퍼가 서양인이었습니다 조식 괜찮았고요 유일한 단점은 방비엥 시내라해야하나? 주로 놀러다니는 중심가랑 거리가 있어요 걸어서 15분정도 걸립니다 밤에 돌아오실땐 무서울수도있으니 툭툭이 타는게 나아요
Stayed 2 nights in Dec 2019
Response from Doan Man/ Mr Sale Manager on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.

8/10 Good

florence

Liked: Cleanliness, property conditions & facilities, room comfort
Les chambres sont bruyantes alors que le site est excentré et l'hotel subi des remontees d'odeur tres désagréables.
Stayed 2 nights in Dec 2019
Response from Doan Man/ Mr Sale Manager on 11 Feb 2020
On behalf of Vang Vieng Diamond Resort Thank You very much for stayed with us. Have a good trip and hope to see you next time.