Comfort Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, toaster, cleaning supplies
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Reviews of Bear Creek Suite

3 out of 5
Bear Creek Suite
13305 87B Avenue, V3W 6B9 Surrey, Canada, Surrey, BC

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 59 reviews" "
Rating 8 - Good. 23 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 7 out of 59 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay

10/10 Excellent

Rajendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the setup, convenient location.
Stayed 4 nights in Sep 2022
Response from Warren on 11 Sept 2022
Thanks

6/10 Okay

Beverley

Travelled with family
Disliked: Cleanliness, room comfort
you get what you pay for
the suit was ok, strange lay out. Walls and pictures were dirty, but washroom and bedding were clean, the beds were very uncomfortable( hard ) so if you like hard beds you might like it. Over all it was not bad for the price
Stayed 1 night in Aug 2022

10/10 Excellent

Shakir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were great. Addressed all our needs in a timely manner. Would stay here again. The unit we rented was clean and spacious.
Stayed 5 nights in Aug 2022

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price.
Stayed 1 night in Jul 2022

8/10 Good

BRYDON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place. Friendly owner.
Stayed 3 nights in Jul 2022

10/10 Excellent

Rohit Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Suite
Spacious 2 bedroom suite at great location. Comfy beds, clean suite. Would definitely stay there again!
Stayed 1 night in Jun 2022

8/10 Good

Quan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived quite late. The house was half under ground. Parking on street was limited. The rooms were clean, plenty space for my family.
Stayed 1 night in Jun 2022

10/10 Excellent

Rosalie

Stayed 2 nights in Jun 2022
Response from Warren Lu on 3 Jul 2022
Thanks, see you next time

2/10 Terrible

sutinder

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was not told it had stairs going down. We had a great grand mother with us. It is in the basement . There was no heat and we all slept in the cold . The owner said a window was open and do could not turn the heat on . I texted 1 am to get warmth. At six he wrote back that he can bring a heater. . There were hardly any dishes, no soap in the bathroom . Very substandard for ANB. Bad .
Stayed 4 nights in Jun 2022
Response from Bear Creek Suite on 29 Jun 2022
Please read all information on website before confirm your reservation. June 25 is in SUMMER. Our local normal temperature 23°C is different than Indian 46°C. I don't know how many Canadian can survival if Canada Vancouver's temperature go to 46°C. Dear Indian friends: Welcome to Canada !!!

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
STAY AWAY FROM THIS PLACE The property was an underground basement apartment and was filthy. There was black mold in the shower. There were stains on the furniture covered up by a towel, and stains on a slip cover that were being covered by a chair cushion that was originally supposed to be covered by the slip cover due to other stains. There was grease and gunk on the floor boards. There was half an inch of greasy dust accumulated on the ceiling fan. The whole property smelled of mildew and moisture. There was damage to the walls that just hadn’t been repaired. It was so bad that we left after spending just 15 minutes to book another location through Expedia, who after going back several times has told us “too bad” in effect and that the property denies us a refund and Expedia won’t either. Hugely dissatisfied with this, and we’re out several hundred dollars for a 15 minute stay in a dirty pit.
Stayed 2 nights in Jun 2022
Response from B.C.S. on 23 Jun 2022
This customer make a wrong reservation and tried to take back the payment after check out time. Expedia rejected his requitement. Than, he start to make some trouble and this virtual story.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Bear Creek Suite on 29 Jun 2022
See you

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Bear Creek Suite on 29 Jun 2022
See you

8/10 Good

Mike

Travelled with family
Liked: Staff & service
This suit was ideal for our situation. We just needed somewhere clean and comfortable and convenient to stay during a kid's sports weekend and this worked perfectly.
Stayed 3 nights in May 2022
Response from Bear Creek Suite on 29 Jun 2022
OK

10/10 Excellent

Baljot

Stayed 2 nights in May 2022

4/10 Poor

Truc, Anaheim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It has weird smell, can’t cook or wash clothes but they have a washing machine with $10 per load. It’s not for 5 people stay.
Stayed 2 nights in May 2022
Response from Bear Creek Suite on 4 May 2022
As described in our website, this suite is totally over 500 square feet (bedroom and living room). Sunlight room is about 100 square feet. Laundry price is not included in room price. LG-6 cu ultra-large capacity washer $10/wash, this price is included all detergents and drying.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A great clean place, it was just very cold and the heating didn’t seem to be working and there were no spare blankets. A very minor problem in a great place! Would return.
Stayed 1 night in Apr 2022
Response from Warren on 1 Jun 2022
our automated system heating didn't work because some windows in your suite were opened.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Our fav place to stay in Surrey. A real home away from home. We have stayed many times and plan to in the future as well.
Stayed 1 night in Nov 2021

10/10 Excellent

Sriram Komandoor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious property, good location and great value. The cabins are basements units in the host's house and come well equipped. Host is extremely helpful and communicative - our toaster didn't work and she immediately came down with a replacement. She also accommodated my request for a charging point for my electric car in front of the house. The unit doesn't have washer dryer though, and kitchen only has basic equipment and condiments. Unit was pretty clean and had most of the things we needed.
Stayed 1 night in Feb 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good the experience
Stayed 1 night in Jan 2022

2/10 Terrible

Raju

Stayed 1 night in Dec 2021

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Very private and quiet place!
Stayed 1 night in Nov 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Was amazing would recommend
Stayed 1 night in Nov 2021

8/10 Good

bhaskar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place feels like home
Stayed 2 nights in Oct 2021

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities, room comfort
disappointed
This is not a hotel/motel experience. It is an apartment in a house. No live tv. Only netflix, that works sometimes, and turns off by itself. The beds are very squeaky/noisy. No individually packaged coffee grounds, (only, dried out coffee grounds in a vase, with no aroma), also the sugar is rock hard, and not in individual packages, (only in a bottle). When we arrived, we did not know where to go. we parked to see if we were in the correct location. When we came back to our vehicle, a house owner started yelling/screaming at us for parking in front of the house. We were never informed where we can park. Only where not to park. The heater is controlled by the house owner. We could not turn the heat up or down. We parked our vehicle in the driveway of the house. The tree weeps something that made our vehicle dirty. Our vehicle needs to be washed after only one night's stay. Over all, not a good place to stay, unless you are an out of town contractor, looking for a bed to sleep on.
Stayed 1 night in Oct 2021
Response from Bear Creek Suite on 5 Oct 2021
This is a typical trouble maker. He arrived afternoom and parking in our middle of drive way, just under NO PARKING sgin. His truck blocked our garage entrance and drive way for 3 hours. We nicely send him a text massage to remind him. He was very rough and starting to complain everything.

8/10 Good

edmon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2021

6/10 Okay

Nisarg

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There was no central heating in the house.
Stayed 1 night in Sep 2021

8/10 Good

Cher Karissa

Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
Our suite was spacious and comfortable. Supplies in kitchen and bathroom were well stocked. Owner of property can easily be reached even though we weren’t met personally during check in, but because of precautionary measures because of Covid, this is the acceptable way. Their location is also easily accessible with spacious parking and no hassle getting vehicles out of the driveway.
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below average condition of suite, functional but dirty. Cobwebs in the ceiling corners, dirty grout in bathroom, hair in bath tub drain.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family short stay. Accessible, in residential area.
Stayed 4 nights in Aug 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for big family!
The room is very suitable for family. 3 beds in 2 room with all kitchen staff ready. big fridge and stove, microwave. the room is very clean!
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, a good experience.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a family or 1-2 kids, planning to be busy all day, but need a clean, cozy, comfortable place to rest. Hosts were friendly, quick to reply to requests. Check in was easy. Only feedback: 1) needs A/C in the summer. 2) main bed was quite firm (but that's totally subjective). 3) Ample parking for 2 cars, but needs more direction from hosts to ensure space is being used well. Make sure 1st car back, parks at the top, parallel to house, leaving the 2nd to have ample space behind. U-shape driveway allows for both to leave whenever they want. Otherwise, a no-brainer to consider again!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great private quiet place to stay after a busy day
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is near the road, so it's a bit noisy
Stayed 3 nights in Jul 2021
Response from Warren on 14 Jul 2021
yes, there is a bit noisy if windows are open

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service
I feel u safe there nobody show up at the time of check in and check out I was there with my two infants so I was not feel safe …!
Stayed 1 night in Jul 2021
Response from Bear Creek Suite on 5 Jul 2021
This is COVID-19 summer.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not at all Not clean No service No laundry No central air conditioning Poor quality
Stayed 3 nights in Jun 2021
Response from Bear Creek Suite on 4 Jul 2021
The guest has seriously violated the relevant laws and regulations. He is a persona non grata.

8/10 Good

David

Stayed 1 night in Jun 2021
Response from Warren on 28 Jun 2021
thx

8/10 Good

Artemio

Travelled with group
Liked: Staff & service, room comfort
Cheap and Good accommodation
B2 room is much better than the previous one that we got. Its more spacious. There are some details that needed to be clean but overall it’s generally clean. Again you get what you pay for.
Stayed 4 nights in Apr 2021

6/10 Okay

Artemio

Travelled with group
Liked: Staff & service
Cheap accommodation
The B2 room is kinda small for us and some amenities are outdated. The water in the tub while showering stays longer as it should not be, I don’t know if there’s a clog. I cannot complain as it was really cheap but overall you get what you pay for.
Stayed 1 night in Apr 2021

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best home stay
They accommodated my self and my two kids very well. Super clean and friendly. Close to a park but also very quiet.
Stayed 3 nights in Apr 2021
Response from Warren on 14 Apr 2021
Thx

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Awesome place to stay with family. Really felt like home. Will definitely go again.
Stayed 3 nights in Mar 2021
Response from Warren on 5 Apr 2021
Thx

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in Mar 2021

10/10 Excellent

satvinder, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for me and suitable and polite owner No any interference by owner this is good for everyone
Stayed 6 nights in Dec 2020
Response from Warren on 20 Dec 2020
Thanks,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Calm neighbourhood. Nice hosts. Clean and comfortable room.
Stayed 1 night in Aug 2020
Response from Warren on 28 Aug 2020
Thx

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Warren on 28 Aug 2020
OK

10/10 Excellent

rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Warren on 15 Feb 2020
Thanks

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly service. Enjoyed my stay.
Stayed 3 nights in Oct 2019
Response from Warren on 6 Nov 2019
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Warren on 6 Nov 2019
OK