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Reviews of Hôtel l'Alpazur

3 out of 5
Hôtel l'Alpazur
106 Rue du Mont-Cenis, Val-Cenis

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 89 reviews" "
Rating 8 - Good. 37 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marc

Travelled with group
Disliked: Staff & service
There didn’t seem to be enough staff around the bar and reception areas. Also it should be made more clearer that the spa is an extra cost. We used it twice thinking it was complimentary only to get the bill on check out which wasn’t the best. Also breakfast over priced for the same thing every day
Stayed 5 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Val Cenis
great location - nice family hotel
Stayed 7 nights in Feb 2023

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to find a bed for the night - cycling solo
Ski hotel catering to the summer Moto holiday trade. Fair hotel, providing a fair experience for the price.
Stayed 1 night in Jul 2021

8/10 Good

Vera P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and our stay very comfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but apart from one person no one else speaks English. And the restaurant/bar staff are the most unpleasant persons I have ever seen in any hotels.
Stayed 5 nights in Dec 2018
Response from Jean-Louis on 8 Jan 2019
Thank you for your comment. We made a meeting with our team yesterday and we talked about what you said. Corrective measures are currently under way.

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop en route
We stayed 2 nights on our way from France to Italy to do some walking. The hotel is only a short drive from Lac Mont Cenis which is spectacular. The area around the hotel was quiet but a number of bars and restaurants serving good food. Breakfast at the hotel was fine.
Stayed 2 nights in Sep 2018
Response from Jean-Louis on 4 Oct 2018
Nous sommes ravis que vous ayez passé un bon séjour à l'Alpazur et que vous ayez vécu de bons moments au sein de notre belle région. Nous serons ravis de vous accueillir à nouveau dans notre établissement.

10/10 Excellent

Verified traveller

Lovely stay
We loved our stay at l'Alpazur on our way to Italy. Nice big room with a view on the river on the nearby mountains. Clean and well maintained. Wifi was good. Staff was nice, the crêperie was good. Short stay in the summer but we'd love to come again during the winter for a bit of skiing. Great value for money.
Stayed 1 night in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great value, clean and comfortable hotel in a good location. Decent value breakfast, and a nice late-night créperie attached to the hotel.
Stayed 1 night in Aug 2018
Response from Jean-Louis on 20 Aug 2018
Thank you very much for your rating and your comment. We are delighted that your stay has been a success and we will welcome you again with great pleasure!

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap (but not the breakfast)
The hotel is not brand new, but everything is well maintained. Breakfast was a bit of a disappointment.
Stayed 1 night in Jul 2018
Response from Jean-Louis on 1 Aug 2018
Merci pour votre commentaire et votre note qui reflète bien la situation de l'établissement. Nous sommes preneurs de toutes les remarques venant de nos clients. Que vous a t-il manqué pour le petit-déjeuner pour qu'il soit davantage à votre goût?

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem with lovely restaurant!
Made an unplanned overnight stay here on the way from France to Italy. Booking was made approx. 30 minutes before we arrived so the hotel really had no time to prepare for us. We were made very welcome while our booking was found. We were shown to a lovely room. Very clean, spacious and with a good size bathroom. The room overlooked the river and several mountains with ski lifts - a beautiful view. On opening the windows we could her the river flowing! We chose to have an evening meal in their restaurant - what a fabulous treat it was!! Lovely local food, well prepared and served and also reasonably priced. Menu selection was large wth a good wine list. Breakfast was an additional cost (10 euro each) and was plentiful and fresh. The hotel itself is a little dated but upgrades have obviously been done while keeping the older style - it's a lovely place to stay We would certainly recommend this place and would have no hesitation to stay again.
Stayed 1 night in May 2018
Response from Jean-Louis on 27 Jul 2018
Merci sincèrement pour ce commentaire riche en sympathie et en vérité. Nous sommes ravis que votre séjour à l'Alpaur vous ait plu et que vous ayez apprécié l'établissement et l'environnement sublime dans lequel nous sommes. A certaines périodes de l'année, nous avons en effet plus de temps à consacrer à nos pensionnaires et c'est toujours un réel plaisir de pouvoir le faire. Prévenez-nous dès que vous revenez dans la région, nous vous réserverons la même chambre et le même accueil !

6/10 Okay

Mattia

Disliked: Cleanliness, staff & service, amenities
Camera spaziosa ma sporca Servizi inesistenti dalla reception al ristorante, personale che ti parla giusto perché deve senza darti alcuna indicazione ma limitandosi a due monosillabi
Stayed 1 night in Nov 2023

10/10 Excellent

BRIGITTE

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait.
Stayed 1 night in Sep 2023

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, personnel souriant et disponible.
Stayed 1 night in Jun 2023

8/10 Good

Jean Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com funktioniert nicht
Ich hatte auf jede erdenkliche Art versucht, diese Buchung rechtzeitig zu stornieren: Ueber die hotels.com Webseite, mit der hotels.com App und durch eine direkte Nachricht an das Hotel. Nichts ging, obwohl die Stornierbarkeit zugesichert worden war. Ich werde nie wieder ueber hotels.com buchen.
Stayed 1 night in Jun 2023

8/10 Good

Veronique

Stayed 3 nights in Apr 2023

6/10 Okay

didier

Liked: Cleanliness, property conditions & facilities
Chambre 24, très bruyant à plus de 23h.
Stayed 3 nights in Feb 2023

8/10 Good

Philippe

Stayed 3 nights in Feb 2023

8/10 Good

Florence

Stayed 4 nights in Jan 2023

8/10 Good

claire

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Oct 2022

8/10 Good

GERARD

Stayed 1 night in Sep 2022

6/10 Okay

Courteille

Liked: Cleanliness
Stayed 2 nights in Sep 2022

10/10 Excellent

Corinne

Stayed 1 night in Aug 2022

10/10 Excellent

Maie Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel confortable bien placé
Stayed 1 night in Jun 2022

4/10 Poor

Micha

Disliked: Cleanliness, property conditions & facilities, room comfort
Alte und sehr einfache Unterkunft
Massiv in die Jahre gekommene Unterkunft mit veralteter Ausstattung. Mini Dusche mit alten Duschvorhang und Schimmelflecken im Duschbereich bis an die Decke. Relativ laut, da vor dem Hotel die Dorfstraße und hinter dem Hotel ein reisender Flusslauf.
Stayed 1 night in Jun 2022

4/10 Poor

Guylaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Séjour décevant. La chambre sentait la moisissure. Le spa avait des traces de moisissures au plafond. L'eau des canalisation était orange pendant plusieurs minutes avant de pouvoir s'en servir.
Stayed 3 nights in May 2022

2/10 Terrible

Thomas

Stayed 3 nights in Feb 2022
Response from Hôtel Alpazur on 1 Mar 2022
Bonjour, Nous sommes désolés d'apprendre ça. Pourrions nous connaître la raison de votre mécontentement s'il vous plaît ? Merci,

6/10 Okay

Camille

Liked: Cleanliness, room comfort
Disliked: Staff & service
L'hôtel est bien situé, relativement propre et comfortable. Cependant, le service laisse à désirer, surtout quand la porte est fermée après 23h, sans code ni moyen de joindre personne ! Pas d'ascenseur et bruyant en saison de ski...
Stayed 4 nights in Feb 2022

10/10 Excellent

GERARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On y revient
Parfait pour 3 jours entre amis, le personnel charmant et l'hotel très propre bien qu'un peu vieillot, notamment les salles de bains Nous avons également apprécié le petit-déjeuner et le restaurant.
Stayed 3 nights in Jan 2022
Response from Hôtel Alpazur on 9 Feb 2022
ça nous fait plaisir de vous lire.

10/10 Excellent

Viorica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

LAVALLÉE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel établissement
Stayed 1 night in Oct 2021

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De accommodatie is zeer gunstig gelegen langs de departementale weg D1006 en grenst aan de achterzijde aan de rivier de Arc. De handelszaken en 'Office de tourisme' zijn in de onmiddellijke nabijheid.
Stayed 5 nights in Aug 2021

8/10 Good

matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil et une chambre bien adaptée à nos besoin . Un petit déjeuner copieux avec les horaires adaptés car ma fille avait son test technique de ski . Un grand merci et ravie de revenir prochainement en famille .
Stayed 1 night in Feb 2021
Response from Hôtel ALPAZUR on 9 Mar 2021
Nous sommes contents du fait que vous avez apprécié votre séjour chez nous et nous apprécions sincèrement votre partage d'avis. A la prochaine !

10/10 Excellent

OLIVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour Adresse à retenir pour une prochaine fois
Stayed 1 night in Feb 2021
Response from Hôtel ALPAZUR on 1 Mar 2021
Nous sommes très contents du fait que avez apprécié votre séjour chez nous. Au plaisir de vous recevoir une autre fois très prochainement !

10/10 Excellent

Mélodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

ALAIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Roberto, Savona

Travelled with family
Liked: Cleanliness, staff & service, amenities
I really like availability and kindness of all hotel staff.
Stayed 4 nights in Aug 2020
Response from Hôtel ALPAZUR on 20 Aug 2020
Thank you for sharing your experience in our hotel and we are really happy that you appreciated our staff and that you enjoyed your stay in our hotel.

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Hôtel ALPAZUR on 5 Aug 2020
Bonjour, Nous vous remercions d'avoir attribuer une note à notre structure. Nous souhaitons s'il vous plaît avoir plus de détails qui pourront nous aider à apporter des améliorations pour être toujours à la hauteur de vos attentes. Au plaisir de vous recevoir chez nous très prochainement

6/10 Okay

ROBERTO

Disliked: Staff & service
Posto carino
La camera è spaziosa per 2 persone ma per 4 dato che c'era 1 letto a castello sarebbe piccola , la camera pulita , vista torrente , il letto comodo .Il personale forse perchè abbiamo solo dormito non è stato molto presente.
Stayed 1 night in Jul 2020

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour à l'Alpazur.
Tout le monde très gentil, espace accueillant et style montagne agréable avec belles photos sur les murs. Repas agreablele soir et au petit déjeuner. Prix convenable. J'ai mentionné à l'accueil qu'avec tous nos appareils électroniques. On manquait de prises dans la chambre. Par ontre , on a apprécié la vue sur la montagne
Stayed 1 night in Jan 2020
Response from Sonia CHARFEDDINE - Sales & Marketing Manager on 14 Jan 2020
Bonjour nous vous remercions d'avoir partagé votre avis concernant votre séjour chez nous et nous sommes très contents du fait que avez apprécié les différentes prestations que nous offrons. Au plaisir de vous recevoir très prochainement chez nous

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lage zum Skilift
preis leistung TOP gerne wieder
Stayed 4 nights in Dec 2019

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jean-Louis on 6 Oct 2019
Un grand merci pour votre note ! Nous serons ravis de vous accueillir à nouveau à l'Alpazur !

8/10 Good

JOSETTE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Jean-Louis on 6 Oct 2019
Merci pour votre note ! Au plaisir de vous accueillir à nouveau à l'Alpazur !

6/10 Okay

Verified traveller

Travelled with group
Kleine kamer, matig ontbijt. Een nacht en snel weer doorgaan.
Stayed 1 night in Sep 2019
Response from Jean-Louis on 2 Oct 2019
Merci pour votre note et votre commentaire.

6/10 Okay

Alexander

Liked: Staff & service, room comfort
so lala
Stayed 1 night in Aug 2019
Response from Jean-Louis on 2 Oct 2019
Merci pour votre note.