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Reviews of Větruše Hotel Restaurant

4 out of 5
Větruše Hotel Restaurant
Fibichova 392/25, Usti nad Labem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 66 reviews" "
Rating 8 - Good. 19 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in old building at the top of a hill. Scenic, comfortable with good restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

ANGELAKIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Donna

Stayed 2 nights in Oct 2022
Response from Sabina on 13 Oct 2022
Dear Donna,thank you very much for your kind review. Thank you for choosing our hotel for your stay. See you again soon!Sabina - Hotel Větruše Team

8/10 Good

Jezaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is a good choice for relaxing, connected to the shopping mall through a cable car, the hotel is remarkable in cleanness, quietness and location, but the breakfast choices is so limited and I believe it can be improved
Stayed 1 night in Sep 2022
Response from Sabina on 13 Oct 2022
Dear Jezaa,thank you very much for your review. Your opinion is important to us, we will make sure to take your suggestions into consideration in the future. Thank you for your stay.Sabina - Hotel Větruše Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Traveler
Lovely hotel
Stayed 3 nights in Aug 2022
Response from Sabina on 13 Oct 2022
Dear Sir or Madam,thank you very much for your kind review. Your opinion is very much appreciated.Sabina - Hotel Větruše Team

10/10 Excellent

Thuc Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good in general. A previous guest left dirty socks in the room.
Stayed 1 night in Jul 2022
Response from Sabina - Hotel Větruše Team on 21 Aug 2022
Dear Thuc,Thank you for your review. Housekeeping always goes through the entire room before the guest arrives and always guarantees a perfect cleaning. Thank you for your notice, we will try to improve the quality of checking even more. Sabina - Hotel Větruše Team

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great food, great views
Very pleasing to the eye and comfort.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not so OK
The hotel was nice however I was disappointed that they advised the spa facilities is not included but additional payments are required to use the facilities. To me, this is the first time I've been told about a hotel with spa facilities. I am referring to sauna/ pool facilities and NOT spa treatments. In the Hotel.com booking, this was not stated either that spa facility was not included but with an add-on charge. Also during the checkout, we were charged a total of CZK 188.25 (EUR 7.53) for 2 people for the Hotel Tax for one night stay. I asked why but the hotel receptionist was not helpful but just said to contact Hotel.com. I checked on the web that one-night tax would be CZK 21 per person but I am not sure why this CZK 188.25 came from. I will check this with Hotel.com as instructed.
Stayed 1 night in Oct 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for trip
Enjoyed it. Good location
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter trip
This was booked for our engineers who reported back that this was one of the most comfortable beds they had slept in. Food was excellent and service good.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!! Rooms are big, clean and very comfortable! The guy at the reception was wonderful, very friendly and polite, the fastest check in ever, we booked online few hour before we arrive and when we arrived everything was ready! The restaurant is delicious and the service is also Great! I totally recommend this hotel! Plus is a beautiful building!
Stayed 1 night in Nov 2018

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
It was a last minute stay. The hotel was great. The service was slow. We booked a room for a family of 4 but upon arrival there was only 4 beds made. However, the family apartment was super comfortable, clean and spacious. The hotel is located on top of the hill with a view to the river, town and many factories and smoke stacks around. The hotel was the only nice thing in the town. Restaurant food was excellent!!!
Stayed 1 night in Dec 2017

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Tim

Stayed 1 night in Nov 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slottet på toppen
Fremragende hotel med udsigt over byen. Venligt personale, god og billig restaurant, alt var super. Absolut eneste minus er, at byen ikke er den mest spændende by i tjekkiet, men den ligger til gengæld tæt på mange fine oplevelser.
Stayed 4 nights in Oct 2023

10/10 Excellent

karsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lækkert hotel.
Det var et super godt hotel, og alt personale var super servicemindet og professionelle. Det kan helt klart anbefales. Plus det har sin helt egen svævebane fra hotellet og lige ned ind i indkøbscenter. Det er bestemt ikke sidste gang vi kommer på det hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage, top Service, top Aufenthalt
Sehr schön und kann mit gutem Gewissen weiterempfohlen werden. Essen war ebenfalls hervorragend.
Stayed 1 night in Aug 2023

10/10 Excellent

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette Dame an der Rezeption schöne Zimmer und ein gutes Frühstück
Stayed 1 night in Aug 2023

8/10 Good

Stéphanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie locatie, ook de ideale uitvalbasis voor Boheems Zwitserland! Met charmante gondellift kom je rechtstreeks bij shopping centrum terecht. Restaurant in hotel is erg lekker eten, absolute aanrader. Faciliteiten op de kamer zijn niet super nieuw (geen smart tv, airco werkte niet heel erg goed) maar verder weinig op aan te merken!
Stayed 3 nights in Aug 2023

10/10 Excellent

Rupert, Ellwangen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Henri

Stayed 1 night in Jul 2023

8/10 Good

Carl

Stayed 1 night in Jul 2023

8/10 Good

Jiri

Stayed 1 night in Apr 2023

8/10 Good

Kurtulus

Travelled with partner
Liked: Cleanliness, staff & service
War alles ok
Stayed 2 nights in Nov 2022

10/10 Excellent

TINGYU

Stayed 2 nights in Nov 2022

10/10 Excellent

Matthias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles engagiertes Personal, Mega freundlich, würde sofort wieder buchen!
Stayed 1 night in Jul 2022
Response from Sabina - Hotel Větruše Team on 21 Aug 2022
Lieber Matthias,vielen Dank für Ihre sehr freundliche Bewertung. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt sehr zufrieden waren, und wir hoffen, Sie bald wieder begrüßen zu dürfen! Sabina - Hotel Větruše Team

10/10 Excellent

Lene

Stayed 1 night in Jun 2022
Response from Sabina - Hotel Větruše Team on 21 Aug 2022
Dear Lene,thank you for your very kind review. We are glad that your stay was okay and we hope to see you again soon. Until then, see you soon! Sabina - Hotel Větruše Team

8/10 Good

Charlotte

Stayed 1 night in May 2022

8/10 Good

Kathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, sauber…perfekt für den Start unseres Kurzurlaubs
Stayed 1 night in May 2022

8/10 Good

Claus

Business traveller
Liked: Room comfort
Udemærket ophold
Alt fungerede fint fra tjek ind. Eneste hår i suppen var at jeg desværre blev vækket hver morgen af rengørringspersonalet, der havde værelse ved siden af mit, med højrøstet samtale og latter. Ellers var det et dejligt ophold i gode omgivelser og med høflig betjening. Maden i resaturant var gennemsnitlig.
Stayed 3 nights in May 2022

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Dominik

Stayed 1 night in Apr 2022

2/10 Terrible

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Not completely as expected
Unfortunately the spa-access were not included even it were confirmed in the booking confirmation by hotels.com. The receptionist would not give access without additional payment. :-( One of the reasons we choose this hotel, however, great location and super rooms
Stayed 2 nights in Aug 2021

10/10 Excellent

Kijong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
언덕이래 위치한 멋지고 깔끔한 호텔 입니다
Stayed 1 night in Jan 2021

10/10 Excellent

YOUNG SOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Very kindness and cleaned just like home
Stayed 5 nights in Oct 2020

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most customer oriented staff ever met
This is a great gem, off the highway on a hill overlooking Usti Nad Labem. This was our 2nd stay and we will come back again. Staff is the most customer oriented we have ever encountered in hundreds of stays around the world. As we were the only guests on New Years Eve with a very late arrival and restaurant closing, they called us in the afternoon and arranged that the chef precooked some food which they served with some extra surprises. Rooms and beds are great, hotel is in a quite location and already the 1st time we noticed the service level of the staff. Well done! We will be back.
Stayed 1 night in Dec 2020

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a view
Located in quiet surroundings up on a hill with fantastic views of the river and city. Convenient cable car service to the city just by the hotel. Very friendly staff, we had a two room "apartment", modern furniture and some of the best hotel beds we have slept in. Breakfast was pretty standard but offered both warm and cold choices. We will be back to try the labyrinth you had in the garden.
Stayed 1 night in Dec 2020

8/10 Good

Robin, Brandenburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer waren modern und sauber, jedoch hatte die Klimaanlage wenig Leistung, das Bett war super bequem, der Gesamteindruck vom Hotel war sehr ordentlich.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Martin
durchschnittliche Zimmer, ziemlich laut, Frühstück unterdurchschnittlich, nicht empfehlenswert!
Stayed 1 night in Sep 2020

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Bettina

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020