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Reviews of Dere Suites

4 out of 5
Dere Suites
Dereler Mahallesi Dereler Sokak No:49, Ürgüp, Nevsehir

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 268 reviews" "
Rating 8 - Good. 36 out of 268 reviews" "
Rating 6 - Okay. 9 out of 268 reviews" "
Rating 4 - Poor. 1 out of 268 reviews" "
Rating 2 - Terrible. 6 out of 268 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ozgun, Istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the upgrade room and communication of reception office was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff super nice. They accommodate all my request. I will stay again here
Stayed 2 nights in Sep 2023

6/10 Okay

Meysam, Pittsburgh

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, I liked my stay, however, two major issues made me not satisfied for coming back here in future: 1) They say the rooms are "soundproofed", but you would hear every sound from other rooms and people talking in the communal areas. They don't have community standards to make the place quiet for others, at least after 11 pm or so. So anyone can make any noise in the communal areas without any timing restrictions. 2) The bedding was not comfortable as well.

10/10 Excellent

mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Dere Suites very much. I highly recommend this hotel for its castle-like design and beauty. The hotel offers a sweet home feel and the staff were extremely accommodating. You can easily stroll down the beautiful euro streets of Cappadocia while also enjoying many cafes and food. The hotel is closer to the local town and we found it quite peaceful and away from the tourist attractions while only being a few minutes away by car. Hope to return back soon, thank you Dere Suites for all you did!

10/10 Excellent

Nina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only one day at Dere Suites and wished we had stayed more. Cave room was incredible and Fifi is the best!! She made our stay extra special taking care of everything. Restaurant at hotel for dinner has a terrace with beautiful views and food was delicious. Big thanks to the restaurant manager and to Fifi!!!
Stayed 1 night in Jul 2023

10/10 Excellent

TASNEEM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of this world room
Breathtaking view from the hotel. The room was out of this world. Rest were all bonuses. Breakfast was delicious. One of a kind experience.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nilam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and beautiful place to stay. Nice rooms and cozy place. Love Fefe she was excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Moises

Stayed 2 nights in Dec 2022

10/10 Excellent

mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
What an absolutely stunning hotel. Ali at reception was so helpful and friendly, along with all the other staff. Our room, breakfast and the views were perfect. We couldn’t fault anything and will definitely be returning and have already recommended to several friends we know in Antalya. Only downside, which is no fault of the hotel, other guests leaving at 4am for a balloon flight were very inconsiderate to the fact other guests were still sleeping and made a lot of noise while waiting for their transfers. Thank you so much Ali and team we hope to see you again on our return next year. Teresa and gary :)
Stayed 3 nights in May 2022
Response from Dere Suites Cappadocia Team on 14 Sept 2022
Dear guest,Thank you so much for your kind words about us. We hope that host you again at our hotel

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2022
Response from Dere Suites Cappadocia Team on 16 Aug 2022
Dear Eduardo, Thank you so much prefer to Dere Suites.

10/10 Excellent

Ufuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is only couple minutes from the market and staffed by some amazing people. Hotel grounds, including the room and restaurant with its amazing views were very clean. Breakfast had a great choice of options so you will not be disappointed. Overall, great time at this hotel and would recommend it to anyone who is looking to experience Capadocia region.
Stayed 2 nights in Jul 2022
Response from Dere Suites Cappadocia Team on 25 Jul 2022
Dear guest, Thank you so much for sharing with us your reviews on Expedia. We would like to host you again at Dere Suites.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, bring earplugs
Hotel was amazing, however we experienced very slow wifi in our room, it could have had to do with the fact that the rooms are in caves! Also the call to prayer was very loud, bring earplugs
Stayed 2 nights in Jun 2022
Response from Dere Suites Cappadocia Team on 25 Jul 2022
Dear guest, Thank you so much for you review

10/10 Excellent

Javier

Liked: Cleanliness
Stayed 2 nights in Apr 2022
Response from Dere Suites Cappadocia Team on 4 May 2022
Dear guest, Thank you so much for choosing us and sharing your review on hotels.com

10/10 Excellent

Shereefa

Stayed 3 nights in Feb 2022
Response from Dere Suites Cappadocia Team on 6 Mar 2022
Dear guest, Thank you so much for choosing us. We hope that we can host you again at our hotel.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2022

10/10 Excellent

Ronya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
We loved this place, the room was nice, beds were comfortable and a short walk to town shops and restaurants.
Stayed 2 nights in Jan 2022
Response from Dere Suites Cappadocia Team on 7 Feb 2022
Dear guest, Thank youy so much for your nice word and your rate on Hotels.com

10/10 Excellent

Ferman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
It was really marvellous experience and was cozy and comfortable
Stayed 2 nights in Dec 2021
Response from Dere Suites Cappadocia Team on 27 Dec 2021
Dear guest, Thank you so much for your review on Hotels.com. Best Regards

10/10 Excellent

Ayhan

Stayed 1 night in Nov 2021
Response from Dere Suites Cappadocia ekibi on 26 Nov 2021
Değerli misafirmiz, Dere Suiites Cappadocia'yı tercih ettiğiniz ve Hotels.com üzerinde tesisimiz hakkında yapmış olduğunuz puanlamanız için teşekkür ederiz.

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities, room comfort
A stunning hotel
Thoroughly enjoyable stay in this beautiful hotel.Large individual rooms with very comfortable beds. Very accommodating staff. Convenient for walking into town. Everything we needed for a most enjoyable stay in this incredible area.
Stayed 4 nights in Oct 2021
Response from Dere Suites Cappadocia Team on 2 Nov 2021
Dear guest, Thank you so much for choosing Dere Suites Cappadocia. We would like to see you again

8/10 Good

ABDALRAOUF

Stayed 2 nights in Sep 2021
Response from Dere Suites Cappadocia Team on 2 Nov 2021
Dear guest, Thank you so much for choosing Dere Suites Cappadocia. We would like to see you again

10/10 Excellent

Jacobo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Cappadocia
This cave hotel was amazing. The room was very spacious for easily accommodating a family of 4. The staff are extremely helpful and the breakfast/restaurant had good food satisfying early mornings and late evenings.
Stayed 3 nights in Sep 2021
Response from Dere Suites Cappadocia Team on 2 Nov 2021
Dear guest, Thank you so much for choosing Dere Suites Cappadocia. We would like to see you again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Jul 2021
Response from Dere Suites Cappadocia Team on 18 Aug 2021
Dear guest, Thank you so much for your review on Expedia.We would like to see you again at Dere Suites Cappadocia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a unique hotel with very friendly and helpful staff.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, friendly staff, excellent breakfast, strongly recommend it
Stayed 1 night in May 2021

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Saduon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay 💯
Stayed 2 nights in Jan 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, views, friendly staff and very accommodating. Will definitely return.
Stayed 6 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Gamze on 8 Sept 2020
Merhabalar, Yorumlarınız ve puanlamanız için teşekkür ederiz.

10/10 Excellent

Victoria, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, beautiful property, beautiful location!
Stayed 3 nights in Aug 2020
Response from Gamze on 8 Sept 2020
Dear guest, Thank you so much for your interest.

10/10 Excellent

Jeanie, Izmir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool! I loved the terraces, and the suite we stayed in was spacious and awesome. My favorite thing was sitting on the cushioned bench out on the terrace in the warm late evening, drinking tea and looking at my pictures from the day.
Stayed 2 nights in Jul 2020
Response from Gamze on 8 Sept 2020
Dear guest, Thank you so much for your interest and kind words.

8/10 Good

Yagiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best choices in Urgup
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wish to lodge an official complaint - room was not as per pictures - was then told it is because we were given an upgrade but the “upgraded” room was worse than what we had booked initially. We asked for other room options but was then told that they gave us that room because they were booked out for other rooms!
Stayed 1 night in Jan 2020

10/10 Excellent

CT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable staff
The staff speaks good English and very friendly. They upgraded us to deluxe double room. The staff here are all helpful during our stay, including booking trips and transportation etc.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recommended!!!
The stay is totally impressive, the places are clean, the room is spacious and comfy with everything we need, the staff are nice and friendly and helpful. I really love the room because it is soooo beautiful that I think everyone should stay here at least once in their lifetime! I will definitely recommend this hotel to my friends!
Stayed 1 night in Dec 2019
Response from Gamze on 4 Jan 2020
Dear guest, Thank you so much for your review on Hotels.com

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Gamze on 16 Dec 2019
Dear guest, Thank you so mcuh for your review on Expedia.com

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the moment we stepped in, we were looked after well by the staff at Dere Suites. They organised the hot air balloon and red Cappadocia tour for us which made everything so hassle free. They showed us a few rooms to choose from to ensure we were happy with our selection. The room we chose was the cave style and it was so cool - very fitting to the Cappadocia theme. I highly recommend this place!
Stayed 1 night in Oct 2019
Response from Gamze on 16 Dec 2019
Dear guest, Thank you so much for your review on Expedia.com Hope to meet you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Gamze on 21 Oct 2019
Dear guest, Thank you so much for your review on Expedia.com

10/10 Excellent

Zohar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Gamze on 21 Oct 2019
Dear guest, Thank you so much for your good review on Hotels.com

10/10 Excellent

NIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric cave rooms
Stayed 4 nights in Sep 2019
Response from gamze on 10 Oct 2019
Dear guest, Thank you so much for your review

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Gamze on 2 Oct 2019
Kapadokya seyahatiniz için otelimizi tercih ettiğiniz için teşekkür ederiz.Otel ve hizmetlerimizden memnun kaldığınızı öğrenmek bizi çok mutlu etti. Sizleri en kısa zamanda otel ve restoranımızda yeniden ağırlamak isteriz.

6/10 Okay

Verified traveller

Travelled with family
Property doesn't have air conditioning, it was too hot in summer
Stayed 3 nights in Aug 2019
Response from Gamze on 2 Oct 2019
Dear o guest, Thank you so much for your kind comment about our hotel. İt was a great pleasure to host you in our hotel for your Cappadocia trip. Kindest Regards,

10/10 Excellent

Orkun Samet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, beautiful night
One night stay but we liked the every minute of it. Specially the rooftop restaurant was magnificient.
Stayed 1 night in Jul 2019
Response from Gamze on 10 Aug 2019
Dear guest, Thank you so much for your review. Best Regards

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly guys
Very good guys working there so friendly tnx for everything
Stayed 2 nights in Jul 2019
Response from Gamze on 25 Jul 2019
Dear guest, Thank you so much for staying with us. We are so happy that you had a nice stay at our hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Gamze on 25 Jul 2019
Dear guest, Thank you so much for staying with us. We are so happy that you had a nice stay at our hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a cave like property is an experience in itself... Courteous staff ... Happy People.... A five minute hill down journey took us right into the hustle and bustle of Urgup...Enjoyed our stay immensely!
Stayed 4 nights in Jun 2019
Response from Gamze Ören on 18 Jul 2019
Dear Guest; We're glad you enjoyed your stay here. It's always a pleasure to see our efforts are not in vain. Hope to see you again in the future.

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry, no words will describe how much it is stunning! Charming. Very nice people, nice service, rich breakfast, great location..
Stayed 1 night in Jun 2019
Response from Gamze on 19 Jul 2019
Dear Guest; We're glad you enjoyed your stay here. It's always a pleasure to see our efforts are not in vain. Hope to see you again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The location of the property is both a blessing and a curse.. Quite secluded but not much to do in Urgup, most of the life is in the geroeme. There is a great local market if you walk ten minutes past the down centre. The room was great, and Gamze was thankful in booking a hot air balloon tour for us and was an extremely welcoming host. However the tour for red valley (also booked through dere suites) was disappointing as the tour guide barely spoke English and kept repeating three facts throughout the 4 hours. We were grouped with mostly Turkish speaking crowd, so be ware and only book with agencies that have a track record. Generally a beautiful room and is seconds away from one of the best restaurants on top of the hotel, you Must try the poterrt kebob here, best value.
Stayed 3 nights in Apr 2019
Response from Gamze Ören on 13 May 2019
Dear guest,; We're glad you enjoyed your stay here. It's always a pleasure to see our efforts are not in vain. Hope to see you again in the future.

10/10 Excellent

ALI P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience...
Great experience. Extremely helpful staff. Cave hotel is nothing we were experienced before. Amazing free Turkish breakfast every morning. AAA +++
Stayed 3 nights in Apr 2019
Response from Gamze on 22 Apr 2019
Dear guest, Thank you so much for your reviews on Hotels.com Best Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Gamze on 6 Apr 2019
Dear guests, Thank you so much for your good reviews on Expedia.com Best Regards