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Reviews of Wartburger Hof Hotel

3 out of 5
Wartburger Hof Hotel
52 Noodsberg Road, uMshwathi, KwaZulu-Natal

Reviews

6.2
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 8 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Minette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non existent Hotel
We pitched up at a closed down hotel after a gruelling mountainbike race in 38 degrees celsius!! The Wartburg hotel has been closed since Nov 2019! We booked this last week and money was taken from my credit card. Luckily we found alternative accomodation 40km further. We would like our money back.
Stayed 1 night in Feb 2020

2/10 Terrible

Juanita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not operational. We had to arrange alternative accommodation.
Stayed 1 night in Dec 2019

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed but otherwise clean
It was clean and linen and bathroom were exceptionally clean. Pillows were excellent. Carpet looked a little grubby and the shower only trickled water that was either hot or cold. Needs attention. Annoying that there was no TV unless you had a voucher which we were not pre-warned about. We were just told our room was upstairs. With the rooms being identified by name only a map or board showing where the room was would have been helpful. Nobody offered to help with luggage. We were not informed of Wi Fi, Wi-Fi code or anything when booking in. Not even breakfast times.
Stayed 1 night in Oct 2019

6/10 Okay

Gregory

Disliked: Property conditions & facilities, room comfort
From what was once a memorable place to stay...
Poor service at reception on arrival. Rooms clean, but old and fans don't work. Food from restaurant was very good.
Stayed 1 night in Feb 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Jamie

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sibusiso Goes to Wartburg
Sadly i found a huge cockroach which i killed, left it ion the floor. Secondly the lack of communication between Hotels.com and the Hotel was discomforting on arrival as the voucher had not reached the hotel at my arrival time. The state of the mattress for the other bed was in the least shocking, the mattress needs to be replaced.

8/10 Good

Sue, Amanztoti

Liked: Cleanliness, property conditions & facilities, room comfort
Wartburger Hof Hotel
Comfortable very clean room with all necessary amenities. Hotel has lovely grounds. Good food in a la carte restaurant and super breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businessman travelling from Cape Town
Everything was great except for the bathroom shower - the shower curtain did not reach to the level of the bath rim, and the water would change temperature without warning or touching the taps.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Overall good.
1. They need to have a wheel chair on site, as my elderly Grandmother had to walk very far to her room. 2 Staff need morning training in the breakfast restaurant, we were asked 3 times what we wanted & they still got it wrong. Overall had a great stay.

6/10 Okay

Verified traveller

Hotel in schöner Parkanlage
3 Wochenaufenthalt ohne Beanstandung. Alles in Ordnung. Freundliches Personal.
Stayed 5 nights in Nov 2017
Response from Allan Grobler, GM on 7 Dec 2017
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren dreiwöchigen Aufenthalt in unserem Hotel zu bewerten. Wir hoffen, dass Sie bald zurückkehren.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bayrisches Hotel in ZA
Deutscher Koch, gute und preiswerte Speisen. Sehr persönliche Bedienung. Gute Parkmöglichkeit.
Stayed 15 nights in Oct 2017
Response from Allan Grobler, GM on 7 Dec 2017
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel zu bewerten. Wir hoffen, dass Sie bald zurückkehren.

6/10 Okay

Genata, 日本、名古屋

宿泊しなかった
長距離バスから降りた町からあまりに遠く、宿泊しなかった。　公共交通機関で来る客についての案内がほしい。
Response from Marketing Coordinator on 9 Apr 2016
各位ゲスト、 Wartburgerホフホテルでのあなたのレビューをありがとうございました。 シニアマネジメントは、公共交通機関での問題を調査するために持って来られてきました。私たちは、あなたが経験したことがありご迷惑をおかけして申し訳ございませんしたいと思います。 私たちは、あなたが私達にあなたの大切なビジネスを取り戻す機会を提供することを願っています。 敬具 スタッフと管理 Wartburgerホフホテル