Outdoor pool, pool umbrellas, pool loungers

Reviews of Tweed Harbour Motor Inn

3.5 out of 5
Tweed Harbour Motor Inn
135 Wharf St (Cnr. Brett St), Tweed Heads, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 474 out of 682 reviews" "
Rating 8 - Good. 181 out of 682 reviews" "
Rating 6 - Okay. 15 out of 682 reviews" "
Rating 4 - Poor. 2 out of 682 reviews" "
Rating 2 - Terrible. 10 out of 682 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly lady on check in, nice clean and tidy rooms. I’d definitely stay again if I was down that way again!
Stayed 1 night in Apr 2024
Response from Matt on 21 Apr 2024
Hello Tracy,Thank you for your great review!We are so happy that you found our hotel clean and tidy. We love our amazing staff too!We hope to see you again very soon.Kind Regards,Matt

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jade and Shane on 26 Mar 2024
Thanks Christine, we appreciate the great score.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great value for money. Staff/management was very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from Jade and Shane on 26 Mar 2024
Thanks Rafael, appreciate your great feedback.RegardsJade and Shane Vincent

10/10 Excellent

Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great prices
Stayed 1 night in Mar 2024
Response from Matt on 17 Mar 2024
Hello Lyndon,Thank you for your great review!We are so happy you enjoyed our amazing location.We hope to see you again very soon!Kind Regards,Matt

10/10 Excellent

Pamela

Stayed 2 nights in Mar 2024
Response from Matt on 4 Apr 2024
Hello Pamela,Thank you for leaving us such a great review! We are so glad everything met your expectations.We sincerely hope to see you again soon.Kind Regards,Matt

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well priced option for a quick stay in Tweed Heads. Our room was tastefully decorated and extremely clean. We loved there were biscuits for our tea. We ate at both the Ivory and Club Tweed and they were both great. A fabulous stay thank you.
Stayed 1 night in Feb 2024
Response from Kylie on 25 Feb 2024
Hi Amanda, thank you for your great feedback and we are glad you enjoyed your stay with us.

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Neat and clean, on a busy road but quiet at night. Comfortable bed
Stayed 1 night in Feb 2024
Response from Kylie on 20 Feb 2024
Thank you Ann for your kind feedback and we are glad you enjoyed your stay :)

10/10 Excellent

Lilian Fe Arandia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean! Very quiet and safe. Excellent staff assistance.
Stayed 1 night in Feb 2024
Response from Kylie on 19 Feb 2024
Thank you for your feedback Lilian & we are glad you enjoyed your stay with us :)

8/10 Good

Lawrenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy and quite
Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Lawrenzo for your feedback, we are glad you enjoyed your stay with us :)

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Staff was very friendly and helped us navigate the area. Would definitely return and recommend.
Stayed 10 nights in Dec 2023
Response from Kylie on 7 Feb 2024
Hi Diana, thank you for your feedback & we are glad you enjoyed your stay :)

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being opposite the waterfront was lovely. Clean modern rooms, very comfortable stay.
Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Sarah for your feedback & we are glad you enjoyed your stay and the Harbour :)

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Lady at reception very friendly and felt welcomed. Breakfast could be a bit better.. maybe get a pod coffee machine.
Stayed 1 night in Jan 2024
Response from Kylie on 19 Feb 2024
Hi Gary, thank you for your feedback and we are glad you enjoyed your stay, we do have a wide selection on offer for our 9 breakfast or complimentary if you book direct with us, with gluten free options as well, but a coffee machine would be a great upgrade.

10/10 Excellent

shane

Travelled with partner
Liked: Amenities
Great location and friendly staff
Stayed 2 nights in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Shane for your feedback, we are glad you enjoyed your stay :)

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, clean and tidy rooms
Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Rebecca for taking the time to give us a review & we are glad you enjoyed your stay with us :)

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot service and clean
Great location just a short walk to the beach Reception staff lovley Room was clean with tea coffee biscuits and shampoo conditioner Would stay again no hesitation
Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Melissa for your feedback, we are glad you enjoyed your stay and the amenities :)

8/10 Good

christine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you for your feedback Christine :)

8/10 Good

justin

Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you for your feedback Justin :)

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have enjoyed both our stays here. Lovely, quiet and clean room. Parking is close by and shops are within walking distance. Great place to stay for is when we need to be close to the airport. Great family sized room.
Stayed 1 night in Jan 2024
Response from Kylie on 7 Feb 2024
Thank you Vanessa for your feedback, we are glad you enjoyed your stay with us :)

10/10 Excellent

James

Stayed 3 nights in Dec 2023
Response from Jade and Shane on 9 Jan 2024
Thanks James for your great score.

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was convenient to our requirements
Stayed 2 nights in Dec 2023
Response from Kylie on 7 Feb 2024
Thank you Ronald for your feedback

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jade and Shane on 2 Jan 2024
Thanks Chris

8/10 Good

Julie

Stayed 2 nights in Dec 2023
Response from Jade and Shane on 2 Jan 2024
Thanks Julie

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jade and Shane on 2 Jan 2024
Thanks Steve

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable motel close to business centre and restaurants.
Stayed 1 night in Dec 2023
Response from Shane on 10 Dec 2023
Thanks your for your review . we do pride ourselves on our cleanliness.We hope to see you back soon

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jade and Shane on 14 Dec 2023
Thanks Wendy

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
We understand why there may not be a security screen at the front door but it would save using the air con and it is good to have some fresh air. I guess you need the aircon to cut out the traffic noise. Difficult to get water from the bathroom tap for kettle and jug and to wash up in due to design. The lady at reception was filling in while staff had Christmas Party and she was very accommodating. Bed was good.
Stayed 1 night in Dec 2023
Response from Jade and Shane on 14 Dec 2023
Thanks for your feedback David, we are always looking to improve and find ways to make our guests stay more enjoyable.

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with a solid motel. Very comfortable rooms, if a little dated, in a convenient location. Great service from the staff and a pleasant and seamless experience for our short stay. Decent rooms. A little dated, especially the bathroom, but overall quite nice, and very good for the price. Comfortable bed, plenty of space, and great amenities (bar fridge, microwave, cutlery, Only minor gripe with our room would be that the hot water in the shower was extremely hard to use and finicky.
Stayed 1 night in Dec 2023
Response from Jade and Shane on 14 Dec 2023
Hi Alistair,Thank you for the feedback, we apologise for the hot water. We just had the systems changed over so there was some changes in the pressure while we set the new one up.We look forward to welcoming you back.Kind RegardsJade

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 2 nights in Nov 2023
Response from Shane on 3 Dec 2023
Thanks Brian

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly lady at the counter who swapped my room for a one with better internet.
Stayed 1 night in Nov 2023
Response from Kylie on 28 Nov 2023
Thank you Tony for your feedback & we glad we could accommodate you :)

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a nights stay, basic but clean and tidy .
Stayed 1 night in Nov 2023
Response from Kylie on 28 Nov 2023
Thank you for your feedback, we are glad you enjoyed your stay with us :)

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jade and Shane on 20 Nov 2023
Thanks Jason, we appreciate you taking the time to provide a great rating.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful
Stayed 1 night in Nov 2023
Response from Jade and Shane on 20 Nov 2023
Thanks Karen 5 out of 5!! Thank you

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kylie on 19 Nov 2023
Thank you Pam for your review and we are glad you enjoyed your stay with us :)

8/10 Good

John

Travelled with family
Liked: Staff & service
O convenient for breaking a journey
Stayed 1 night in Nov 2023
Response from Kylie on 17 Nov 2023
Thank you for your feedback and we are glad you enjoyed your stay :)

10/10 Excellent

Roberta

Stayed 1 night in Nov 2023
Response from Jade and Shane on 14 Dec 2023
Thanks Roberta

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kylie on 17 Nov 2023
Thank you for your feedback and we are glad you enjoyed your stay.

10/10 Excellent

Kayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff very helpful and friendly.
Stayed 1 night in Nov 2023
Response from Shane on 14 Nov 2023
Thanks for your feedback Kayleen , we are so happy you enjoyed your stay with us look forward to seeing again

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position for restaurants
Stayed 1 night in Nov 2023
Response from Jade and Shane on 13 Nov 2023
Thanks Allan, we are so glad you enjoyed your stay.

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gav is a top bloke, aloud early check in and late check out. Perfect little accomodation for a good price.
Stayed 1 night in Nov 2023
Response from Jade and Shane on 6 Nov 2023
Hi Max,Thanks so much for the great feedback and we are so thrilled you enjoyed your stay.Kind RegardsJade

10/10 Excellent

KASEY

Kylie was so helpful, she went above and beyond.
Stayed 2 nights in Oct 2023
Response from Jade and Shane on 5 Nov 2023
Hi Kasey,Thank you for the great feedback, we really appreciate hearing how awesome our team are. I will make sure to pass it onto Kylie.

8/10 Good

Gregory

Stayed 4 nights in Oct 2023
Response from Kylie on 19 Nov 2023
Thank you Gregory for your review and we are glad you enjoyed your stay with us :)

10/10 Excellent

Stanislaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They met my expectations and is soo convenient to the beach, shops and river cruise club. All staff are friendly and helpful, especially Kylie!
Stayed 4 nights in Oct 2023
Response from Kylie on 29 Oct 2023
Thank you Stainislaw, we enjoyed having beautiful people like yourselves with us, we are so glad you enjoyed your stay & would love to have you back again soon :)thank you for your kind words

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice time
The Women at the reception were incredibly nice, felt nice & comfortable in the room
Stayed 1 night in Oct 2023
Response from Kylie on 28 Oct 2023
Thank you so much for your kind review, we hope to see you back again soon :)

6/10 Okay

Jacqueline

Stayed 3 nights in Oct 2023
Response from Jade and Shane on 13 Nov 2023
Thank you Jacqueline

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jade was very lovely and accommodating. I had day surgery around the corner, she didnt know me but came and picked me up and took me to the chemist to fill a script. Went the extra mile to have my room ready well before check in time of 2 pm. Would definitely stay there again. Room very spacious and beautiful rustic decor and so clean.
Stayed 1 night in Oct 2023
Response from Jade and Shane on 15 Oct 2023
Hi Helen,Thank you for your incredible review. This is amazing and we are so appreciative.We are so glad we were able to make your surgery a little easier on you.Rest up and we hope to see you again soon

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, excellent reception very friendly & helpful. Easy location short drive off the Pacific Hwy. highly recommended. We’ll certainly stay here again.
Stayed 1 night in Oct 2023
Response from Kylie on 14 Oct 2023
Thank you so much for your kind review Barbara, can't wait to have you back! thank you

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Super Friendly staff and very clean room. We will be back to stay again.
Stayed 1 night in Oct 2023
Response from Jade and Shane on 9 Oct 2023
Hi Megan,Thank you so much for the great review. We really appreciate it.We are so glad you enjoyed your stay and felt a warm welcome from our team.We hope to see you again soon.Kind RegardsJade and Shane

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great location
Stayed 1 night in Oct 2023
Response from Jade and Shane on 9 Oct 2023
Hi Adrienne,Thanks for the review. Your awesome!See you again soon :)RegardsJade

8/10 Good

MING HUNG

Stayed 1 night in Sep 2023
Response from Kylie on 8 Oct 2023
Thank you for your feedback :)

10/10 Excellent

RALPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jade and Shane on 1 Oct 2023
Thanks Ralph for your 10 out of 10! we really appreciate it your great feedback.