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Reviews of Motel 6 Tupelo, MS - Downtown

2 out of 5
Motel 6 Tupelo, MS - Downtown
767 E Main St, Tupelo, MS

Reviews

6.4
Rating 10 - Excellent. 52 out of 206 reviews" "
Rating 8 - Good. 51 out of 206 reviews" "
Rating 6 - Okay. 25 out of 206 reviews" "
Rating 4 - Poor. 28 out of 206 reviews" "
Rating 2 - Terrible. 50 out of 206 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

BENJAMIN, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and very clean and comfortable
Stayed 1 night in Mar 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Stephanie

Disliked: Property conditions & facilities
The shower was leaking and there was a leek in the floor. Needs a lot of improvement!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Stephanie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

karen

Disliked: Cleanliness, staff & service
Rooms stink, walls nasty, pillows flat and soiled, guest Loud, desk chairs broke from bottom
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Joanna, Amory

Disliked: Cleanliness, amenities, property conditions & facilities
There was an open and used soap, washcloth, and trash hadnt been taken out from previous stay. I took pictures after discovering it all
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
It was very reasonable no hassle at check in are checking out I would stay there again
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Tina

Stayed 1 night in Feb 2024

6/10 Okay

Jersey

Stayed 2 nights in Mar 2024

10/10 Excellent

Carlton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and easy access to the interstate hwy.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Rosiland

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Rosiland,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Ralph

Business traveller
Stayed 2 nights in Dec 2023

8/10 Good

John

Travelled with partner
Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Mike

Stayed 1 night in Dec 2023

8/10 Good

Allen

Stayed 1 night in Nov 2023

10/10 Excellent

teresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Katrina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I like the bed and the shower...I didn't like the remote to the TV didn't work the people beside was loud and the door was not to safe
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Katrina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Judy

Travelled with family
Disliked: Cleanliness, amenities
Floors and bathroom door was dirty. Otherwise it was average.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 27 Oct 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Angela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms 4 times. Tv wouldn’t work. 2nd room someone had previously took a crowbar or something and broke into it. You could see the outside and door would not open. 3rd room AC would not work. Only gave me a $14 discount for the 2 nights I had paid for.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was obviously well cared for and extremely comfortable!
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Dan

Stayed 1 night in Oct 2023

8/10 Good

Randy

Stayed 2 nights in Sep 2023

10/10 Excellent

Blakus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend anyone who needs a peace of mind to and want some peace and quiet to go to motel 6 downtown Tupelo
Stayed 2 nights in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Carlton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Carlton,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Gina

Stayed 1 night in Jul 2023

6/10 Okay

Chad

Door to office was always lock make it hard to check in or out
Stayed 1 night in Jun 2023

10/10 Excellent

Amber

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Eh
Non smoking room smelled like cigarettes and the bathroom had ashes all over the floor in the corners. No hand soap or tissues. Beds hard. Terrible neighborhood.
Stayed 1 night in Jun 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Someone banging on our door three times late at night.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 13 Jul 2023
Hi Jennifer, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 Okay

Wanda

Travelled with family
I left a credit card number to reserve my stay & intended to pay cash when I got there but my credit card had already been charged. No Kleenex in the room & cold water in sink only came out lukewarm & not cold. Room was nice & beds were comfortable.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 28 Jun 2023
Hi Wanda,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Isaac

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst motel I have ever stayed in! The whole property was just nasty! The motel room was dirty and outdated! When you got out of the shower you had to put your shoes back on bc the floor would turn your feet black!
Response from Brand Experience Team on 21 Jun 2023
Hi Isaac, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Jimmy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in Thur. afternoon, went out and got back to room at 9:00 PM showered and went to bed. Friday got back to room about 9:30 PM. Housekeeping had not been in, our dirty towels were still on bath room floor. Front desk told us could get clean towels at 10:30 AM. We were leaving for the day at 8:00 AM. Got back at 9:00 PM. Still no clean towels, Front desk told us to go to laundry room. Got 2 small towels.
Stayed 3 nights in May 2023
Response from Nancy Y. on 16 Jun 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Ouida

Liked: Property conditions & facilities
Non smoking reserved but my room had ash tray and cigarette burn on bed coverlet. Checked in at approximately 2pm and had to use night checkin outside the lobby was closed.
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Ouida, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Monica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay rooms were clean any thing i needed it wasnt a problem to get. Housekeeping asked everyday if we needed any thing at all. Will be staying again here.
Stayed 5 nights in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Monica, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Not the best motel6
Check in and check out were challenging, as noone was at reception, room was clean
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not realize it was a celebration holiday. It was very loud in parking lot near our room. Party lasted till we complained at 11pm. Manager/staff asked the group to quiet down and we were able to get a good rest.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 5 May 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Prentiss

Stayed 2 nights in Mar 2023

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, property conditions & facilities
It’s was fine
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Franklin,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. I was quiet and comfortable.
Stayed 2 nights in Feb 2023

2/10 Terrible

Lasha

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful room. No heat, no hot water.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 1 Feb 2023
Hi Lasha,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 12 Jan 2023
Dear Roy,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

8/10 Good

Herbert, Bamberg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was GREAT and CONVENIENT. The television is NOT worth 2 cents. Kept going in and out for the two days we were there. NEED to be UPGRADED.
Response from Brand Experience Team on 12 Jan 2023
Dear Herbert,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!

4/10 Poor

Michael

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
I booked this property because we traveled with our bicycles and wanted to back in in front of the door on the first level. The bed was comfortable and the room clean enough though found hair and a pill on the floor. My main concern was other tenants and activity at the motel. Very noisy coming and going all hours of the evening and night. Seems like sketchy activity would not stay here again.
Response from Brand Experience Team on 12 Jan 2023
Dear Michael,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

8/10 Good

Kenneth

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lamp falling off wall was very beyond my standards
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 12 Jan 2023
Dear Cynthia,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service and this is an excellent place to stay that’s safe and quiet.
Stayed 2 nights in Nov 2022
Response from Brand Experience Team on 12 Jan 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

4/10 Poor

John

Travelled with family
Disliked: Cleanliness
Not a great place to stay
Very common room, not clean, asked for non smoking but room had a funny odor, stains on the sheets and comforters. Would have been a decent stay if things were just cleaned properly.
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 12 Jan 2023
Dear John,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room odor due to possible smoking but a good stay.
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 12 Jan 2023
Dear Tony,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No iron with ironing board/ and no chair or couch to sit and watch tv
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 12 Jan 2023
Dear Nancy,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!