Standard Room, 2 Double Beds, Non Smoking | Bathroom | Free toiletries, towels

Reviews of Regency Inn

2 out of 5
Regency Inn
5828 W Skelly Dr, Tulsa, OK

Reviews

5.0
Rating 10 - Excellent. 34 out of 226 reviews" "
Rating 8 - Good. 32 out of 226 reviews" "
Rating 6 - Okay. 29 out of 226 reviews" "
Rating 4 - Poor. 29 out of 226 reviews" "
Rating 2 - Terrible. 102 out of 226 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very pleasant and property was clean with very comfortable beds. Rooms do need work and repainted but for an overnight passing thru we had a VERY comfortable peaceful sleep.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 9 Apr 2024
Dear Ashley, thank you for your feedback and for choosing to stay with us during your travels! We're thrilled to hear that you found our staff pleasant our property clean and that you enjoyed a peaceful and comfortable sleep on our very comfortable beds. We appreciate your comments about the condition of the rooms and will certainly consider them as we strive to improve our accommodations. It was a pleasure hosting you, and we hope to welcome you back for another comfortable stay in the future!Best Regards,Customer Care TeamRegency Inn

4/10 Poor

TRACY

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not so clean. There was no hot water. They were doing some type of construction which was noisy and disruptive. About 1/3 of the rooms are dilapidated, unused, vandalized and awful looking. I was going to stay one more night maybe only because I was too lazy to make the loooooong walk back to my car and navigate the jankity steps but changeef my mind when the crotchety woman kept shaking me down starting at 11 a.m it took me longer to get to the office than I expected because I KEPT WAITING FOR HOT WATER. The shower was brutally cold. She didn't care, challenged my claim and tried to charge me $12 more than the first night. I packed my things and went around the corner to a better, less expensive and cleaner facility.
Stayed 1 night in Mar 2024
Response from Room 209 on 1 Apr 2024
Thank you for your review. But next time when you check in to any other motel please don’t lie about having a pet. If you were that much disappointed why you didn’t come back and ask for refund. You could have went to the franchise motel if you were OK to pay 100 plus. You left very dirty room pet poop and sand everywhere. So be clean and make sure you clean after yourself and your pet. Thank you for staying. Make sure to tell that corner motel that you have a pet.

10/10 Excellent

Sarena

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed the staff. They went above and behind for us.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear Sarena, thank you for taking the time to share your positive feedback with us. We are delighted to hear that our staff went above and beyond to ensure you had an enjoyable stay. Providing exceptional service is always our top priority, and we are thrilled that our team's efforts made a difference in your experience. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another wonderful stay.Best Regards,Customer Care TeamRegency Inn

8/10 Good

Garren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pool is refreshing. Easy access to the highway. Just a few minutes from downtown centrally located. The staff was more then accommodating clean room and fridge micro wave WiFi what more could you ask for
Response from Customer Care Team on 18 Mar 2024
Dear Garren, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our great location, refreshing pool, and easy access to the highway. It's fantastic to know that our staff exceeded your expectations with their accommodating service, and we're delighted that you found your room to be clean and well-equipped with amenities like a fridge, microwave, and WiFi. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Customer Care TeamRegency Inn

10/10 Excellent

Pete

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Easy access from Highway. Rooms are clean and exterior is well lit for safety.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 16 Mar 2024
Dear Pete, thank you for taking the time to share your experience! We're delighted to hear that you found our hotel conveniently located, with clean rooms and well-lit exterior areas for safety. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please feel free to let us know.Best Regards,Customer Care TeamRegency Inn

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 days… no cleaning after the first night 3 spider bytes had to go to doctor and get meds
Stayed 8 nights in Nov 2023
Response from Customer Care Team on 21 Nov 2023
Dear Douglas, we are truly sorry to hear about your disappointing experience during your stay. Your comfort and well-being are paramount to us, and it's distressing to learn about the issues you encountered. The lack of cleaning service after the first night and the inconvenience caused by spider bites are unacceptable. We deeply apologize for failing to provide a clean and comfortable environment and for the inconvenience that led to seeking medical attention. Our team takes these matters seriously, and we'll investigate this promptly to ensure appropriate actions are taken to prevent recurrence. Additionally, we'll review our cleaning procedures and staff training to prevent such incidents in the future. Your feedback is invaluable, and we genuinely regret that we fell short of your expectations. Please accept our sincere apologies. If there's anything we can do to assist you further or if you wish to discuss your experience, please don't hesitate to contact us directly. We hope for the opportunity to make amends and regain your trust in the future.Best Regards,Customer Care TeamRegency Inn

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Customer Care Team on 1 Nov 2023
Dear Theresa, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards,Customer Care TeamRegency Inn

2/10 Terrible

Miguel

Stayed 2 nights in Sep 2023
Response from Customer Care Team on 1 Nov 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Troy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here regularly and it's consistently good reliable place
Stayed 1 night in Aug 2023
Response from Customer Care Team on 18 Oct 2023
Dear Troy, thank you for your continued patronage and for taking the time to share your feedback with us. We truly appreciate your loyalty and are delighted to hear that you've consistently enjoyed your stays at our hotel. Our team strives to provide a reliable and comfortable experience for all our guests, and your positive comments serve as a testament to their hard work. Should you ever have any specific suggestions or requests to make your visits even more enjoyable, please don't hesitate to reach out to us. Your input is valuable as we continually seek to improve and enhance our services. We're looking forward to welcoming you back for your next stay, and once again, thank you for choosing our hotel.Best Regards,Customer Care TeamRegency Inn

4/10 Poor

PAUL

Disliked: Staff & service, amenities, property conditions & facilities
When I got into bed there was crawley bugs in it. I had to sleep on top of the sheets and cover
Stayed 1 night in Oct 2023
Response from Team Regency Inn on 10 Oct 2023
Sorry for the inconvenience, but if you had the problem you could come back and we could switch the room for you. You were in the same room for two days. Now when you left you complained about it how we are supposed to help you. Again sorry for the inconvenience.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 27 Sept 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY-Hot- uncomfortable
Very nasty room, I slept in my shoes… A/C did not work well. No iron, I was on a business trip an iron was a necessity. I will it stay here!! I will not recommend this hotel to anyone!!!
Stayed 1 night in Aug 2023
Response from Customer Care Team on 14 Aug 2023
Dear Rachel, we're truly sorry to hear about the negative experience you had during your stay. Your comfort and satisfaction are important to us, and we apologize for falling short in several areas. It's unfortunate that the room cleanliness, A/C, and the lack of amenities like an iron affected your stay. Your feedback is invaluable as it helps us identify areas for improvement. We apologize for any inconvenience you faced, and if there's anything more you'd like to share or discuss, please feel free to reach out. We understand your frustration and will use your feedback to enhance our services.Best Regards,Customer Care TeamRegency Inn

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv broke, bathroom door would not shut, found a vape under the sheets, safety locks broke on doors, beds against walls so you can’t walk around them, no amenities, pool had brown water and empty bottles floating in it, and more.
Stayed 1 night in Jun 2023
Response from Customer Care Team on 12 Jun 2023
Dear Dawn, we're sorry to hear about the numerous issues you encountered during your stay. It's disappointing to learn that your experience was marred by a broken TV, a bathroom door that wouldn't shut, and the discovery of a vape under the sheets. Additionally, the broken safety locks on doors, the inconvenient placement of beds, and the lack of amenities are further causes for concern. The condition of the pool with brown water and floating bottles is unacceptable, and we apologize for the disappointment it caused. Cleanliness, staff service, and property conditions are all essential aspects of a positive guest experience, and we apologize for falling short in these areas. Please know that your feedback has been noted, and we will address these issues with the appropriate teams to ensure that necessary improvements are made. We value your feedback and appreciate you bringing these matters to our attention. Should you have any further concerns or if there is anything else we can do to assist you, please don't hesitate to reach out.Best Regards,Customer Care TeamRegency Inn

8/10 Good

Monica

Travelled with partner
I liked the property so clean loved the veiw. Customer service exclent room so clean smelling good just loved it and I would recommend it in future I'll stay there again
Stayed 1 night in Apr 2023
Response from Customer Care Team on 9 May 2023
Dear Monica, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards,Customer Care TeamRegency Inn

4/10 Poor

Jimmy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i slept fully clothed with a hoodie tied over my face on top blankets saw bedbugs
Stayed 1 night in Apr 2023
Response from Customer Care Team on 24 Apr 2023
Dear Jimmy, thank you so much for taking time out of your busy schedule to write us a review. While we are glad that you chose to stay with us, we are disappointed to hear about your unfortunate experience. We are very sorry to note that your impression of our hotel was impacted by the fact that there were bedbugs in your room, and we apologize that your room does not appear to have been thoroughly checked and cleaned before your arrival. We will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression the next time. Best Regards,Customer Care TeamRegency Inn

4/10 Poor

Alfred

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice but the facilities where pretty disgusting. I didnt have warm water in the showers, stains on the sheets, and roaches on the wall.
Stayed 1 night in Mar 2023
Response from Customer Care Team on 4 Apr 2023
Dear Alfred, thank you so much for taking time out of your busy schedule to write us a review. While we are glad that you chose to stay with us, we are disappointed to hear about your unfortunate experience. We apologize that your room does not appear to have been thoroughly checked and cleaned before your arrival, and we will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression the next time. Best Regards,Customer Care TeamRegency Inn

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did what I needed it for, a place to stay for a couple nights. Sheets and towels were clean and white.
Stayed 2 nights in Mar 2023
Response from Customer Care Team on 28 Mar 2023
Dear Teresa, thank you so much for your feedback. We are delighted that you had such a pleasant stay and appreciate you for choosing to stay with us. We look forward to welcoming you back when you are next in the area. Best Regards,Customer Care TeamRegency Inn

2/10 Terrible

Aleah

Stayed 3 nights in Dec 2022

8/10 Good

Troy

Liked: Property conditions & facilities

6/10 Okay

Krystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property is okay, but a little overpriced for what it is. It’s great that they painted, the water is hot, there was a microwave and fridge in the room. However the TV didn’t work. There’s no way to extend your stay without rebooking the entire stay. The staff is good, however there is a little bit of a language barrier with some of the staff, so it’s best to be patient. This is far away from everything so having a car is necessary. It’s a mile walk to the closest bus stop (Bus 490). The windows are thin, and let in lots of noise (mining operation, road noise, loud talkers, loud cars) so bring ear plugs if you are a light sleeper. It’s one of the cheapest places to stay in Tulsa, if you are down on your luck. Definitely not a place if you are on vacation. There weren’t any roaches/bugs in my room, so that was nice.
Stayed 3 nights in Nov 2022
Response from Customer Care Team on 29 Nov 2022
Dear Krystal, thank you so much for your valuable feedback. While we are glad you chose to stay with us, we are sad to know that your experience was not up to the usual standards. We are sorry to note from your feedback that your time at our hotel wasn't entirely perfect, and we apologize for the shortcomings you encountered in terms of our service. We will take steps to address the issues highlighted by you so that such incidents do not reoccur. Should you stay with us again, please do know to make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.Best Regards,Customer Care TeamRegency Inn

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great stay!
Stayed 2 nights in Aug 2022
Response from Customer Care Team on 18 Nov 2022
Dear David, we are delighted that you enjoyed your recent stay with us. Our primary aim is to provide our guests with the best possible experience and we feel glad to be able to provide you with one. We look forward to welcoming you back when you are next in the area. Thank you so much for your review!Best Regards,Customer Care TeamRegency Inn

8/10 Good

Abuobieda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was so professional
Stayed 2 nights in Oct 2022
Response from Customer Care Team on 25 Oct 2022
Dear Abuobieda, thank you so much for your valued feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. Our staff always makes sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that they put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards,Customer Care TeamRegency Inn

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I came back to this hotel because our first time was a good stay. However we stayed here the 15th-18th and had a horrible experience. Wires hanging out of ceiling and walls. Shower tiles were laying on the floor making us unable to shower in our first room. Mini fridge was hidden from us in the first room. Our second room there was no working mini fridge or microwave. My husband had to go to the office to get a microwave. We found out they can’t fully equip every room with what they say they have because they don’t have enough supplies. I wish we could get a refund but they make it very known they don’t do that. Rooms don’t have phones for emergencies either. Not worth the low price especially when the property has trash all over the place and guests who will walk in front of your vehicle after passing you to go pee against the wall.
Stayed 2 nights in Oct 2022
Response from Team Regency Inn on 19 Oct 2022
Sorry you didn’t had good experience with your stay. Yes we don’t have enough supplies because we are remodeling it. We are half way done, so we really appreciate your time to let us know what changes we have to make. Thank you for staying with us. I would have refunded the money if you didn’t stay but you stayed and we’ve provided what you’ve asked for. Thank you so much.

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just another day
Stay was very decent except for noise across street other than that very well
Stayed 7 nights in Oct 2022
Response from Customer Care Team on 13 Oct 2022
Dear Elton, thank you so much for your review. While we are happy that you enjoyed your stay with us, we are disappointed for failing to blow it out of the park for you. We are sorry that the thin walls failed to contain the outside noise. We wish you had brought this to our notice earlier as this would have helped us find a better alternative. We will make sure to highlight the issue to our management, and we hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Best Regards,Customer Care TeamRegency Inn

10/10 Excellent

Jhon

Stayed 1 night in Aug 2022
Response from Customer Care Team on 17 Aug 2022
Dear Jhon, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Best Regards, Customer Care Team Regency Inn

4/10 Poor

Humberto

Disliked: Room comfort
Stayed 2 nights in Jul 2022
Response from Customer Care Team on 25 Jul 2022
Dear Humberto, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon. Best Regards, Customer Care Team Regency Inn

2/10 Terrible

Jesse

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Checked out 5 minutes after checking in. This place is not in the condition to have guests at this time
Stayed 1 night in Jul 2022
Response from Guest Experience Team on 19 Aug 2022
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Customer Care Team on 13 Jul 2022
Dear guest, thank you so much for your valued response. It gives us immense pleasure to know that you were happy with your stay and we look forward to hosting you soon! Best Regards, Customer Care Team Regency Inn

10/10 Excellent

Joaquin

Stayed 5 nights in Jun 2022
Response from Customer Care Team on 13 Jul 2022
Dear guest, thank you so much for your valued response. It gives us immense pleasure to know that you were happy with your stay and we look forward to hosting you soon! Best Regards, Customer Care Team Regency Inn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were using power tools to work in the room next to me at 3:00 in the morning. 2 ladies were yelling at each other in the parking lot also. The tv was horrible to get to work.
Stayed 1 night in May 2022
Response from Guest Experience Team on 19 Aug 2022
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

2/10 Terrible

Debbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction going on upstairs from our room, so hammering at midnight, and after that work noise until about 2:00 a.m. Not fun. Not good sleep.
Stayed 1 night in May 2022
Response from Guest Experience Team on 19 Aug 2022
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

6/10 Okay

Kevin

Travelled with group
Disliked: Cleanliness, room comfort
2 Stars Stay In
The TV did not work. I tried to make it work. The shower had hairs and the towels had pubic hair I suppose. I know it was a motel. Its mostly for a junkie who wants to stay the night basically. Ive seen motel with better service. The bed sheet old and it had stains that were obvious. This place is almost as bad as Red Roof
Stayed 1 night in Apr 2022
Response from Team Regency Inn on 25 Apr 2022
We are very sorry you were having troubles with your television; you could have gone into the office and told us about it, and we could have attempted to remedy the issue. Thank you for identifying the difficulties; we will do our best to address them as quickly as possible. Thank you for taking the time to read this.

4/10 Poor

Derrick

Stayed 1 night in Apr 2022
Response from Team Regency Inn on 25 Apr 2022
Thank you for your review.

10/10 Excellent

Lacy, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love
Stayed 1 night in Apr 2022
Response from Team Regency Inn on 25 Apr 2022
Thank you so much. :)

8/10 Good

Sanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and helpful
Stayed 1 night in Mar 2022
Response from Thank you on 5 Apr 2022
thank you glad to hear that

6/10 Okay

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok will stay again
Stayed 1 night in Mar 2022
Response from Thank you on 5 Apr 2022
Thank you

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel staff is very accommodating...and Very nice .. They go above and beyond what is expected to accommodate you any way they can ...I would highly recommend staying here and I will definitely be coming back here ...
Stayed 1 night in Feb 2022
Response from Team Regency Inn on 5 Apr 2022
Thank you so much

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Team Regency Inn on 5 Apr 2022
thank you so much

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even get a room paid 40 sum dollars just to be told they had nothing available
Stayed 1 night in Feb 2022
Response from Team Regency Inn on 5 Apr 2022
so sorry about that you had to go through that. thank you for letting us know .

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t even stay after we booked
After taking a $40 cash-only deposit which I had to leave and go to an atm and get cash for then come back, 2 people met me at the room and went in with us and brought in a pillow and a towel. The 2 people were not uniformed and visibly on drugs. The too smelled bad. They had to push the bed against the wall when they showed us to our room. The pillows had stains on them, the sheets had cigarette burn holes into them and the entire complex was in bad shape, paint peeling from doors, numbers falling off doors. The 2 people that showed us to our room was in the parking lot with a 3rd person being loud and weird when we left. We stayed in the room for 5 minutes and left then booked another room and stayed there,
Stayed 1 night in Feb 2022
Response from Team Regency Inn on 5 Apr 2022
so sorry about that, it is under new management now so hopefully you will give us another chance. Thank you

6/10 Okay

miguel

Business traveller
Liked: Cleanliness, room comfort
budget friendly
truck parking
Stayed 3 nights in Jan 2022
Response from Team Regency Inn on 5 Apr 2022
thank you

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Team Regency Inn on 5 Apr 2022
thank you

2/10 Terrible

Jackson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run. Run as fast as you can.
Cockroaches everywhere. Not clean beds. Tried to talk to the lady in the office, she said it was the last room and more or less told me it wasn’t her problem. Horrible, horrible service and rooms. Don’t do it.
Stayed 1 night in Jan 2022

2/10 Terrible

roxanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, don't change bedding or clean rooms and they have bed bugs
Stayed 5 nights in Jan 2022

6/10 Okay

Bill

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Froze in room
Got checked in after checked in rooms were not cleaned by 8:00 by 7:00 set till almost 8:00 to get room only room available heater did not work
Stayed 1 night in Jan 2022

2/10 Terrible

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

roxanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this property doesnt clean their rooms, they have bed bugs
Stayed 2 nights in Jan 2022

6/10 Okay

Jim

It's a budget motel
Stayed 3 nights in Jan 2022

2/10 Terrible

Latoya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regency Motel Stay
Being from out of town and looking to save money. Took city bus from downtown Greyhound. Desk Clerks were in middle of shift change. Walked to Family Dollar bought a dinner and staff let me heat it while they changed shifts. Room was so comfortable after traveling. Clerk and staff made sure had towels and shampoos. Rested and relaxed next day. They were all very nice!!
Stayed 1 night in Dec 2021