Front of property

Reviews of Inn on Prince Hotel & Conference Centre Truro

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1203 reviews" "
Rating 8 - Good. 383 out of 1203 reviews" "
Rating 6 - Okay. 127 out of 1203 reviews" "
Rating 4 - Poor. 46 out of 1203 reviews" "
Rating 2 - Terrible. 37 out of 1203 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price. Clean comfortable rooms. Very professional check in staff.
Stayed 1 night in May 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition, seemed to have been recently renovated because it seemed new’ish’. The staff were very helpful and friendly. Only dislike was access to the stairways since we often us the stairs instead of the elevator. We found that the stairways were not easily found as a person would expect (due to the staggered layout I’m guessing) but we did not take the time to follow the exit signs. Overall, this is an excellent hotel and would recommend it.
Stayed 2 nights in May 2024
Response from Morgan on 22 May 2024
Dear Brian,Dear Sean,Dear Malin,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve our breakfast, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and great service.
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Dear Paul,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

6/10 Okay

Quynh

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s dated
Stayed 1 night in Mar 2024
Response from Morgan on 22 May 2024
Dear Quynh,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. We are currently undergoing hotel wide renovations which include all new flooring and paint! We are very excited about this much needed facelift and hope you will return once it is completed to enjoy it as well!

8/10 Good

Len

Travelled with partner
Liked: Staff & service, amenities
Staff are fantastic, special bar and food staff Rooms are comfortable, however tv remites are little strange to operate. Elevator is slow (only 1) And found food jammed in air conditioner/heater unit
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Dear Len,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel room for a great price with breakfast included. 24 hour reception was helpful as we arrived late at night and this was no problem.
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Dear Helen,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Thanks Deborah!

8/10 Good

Vincent, Casselman

Liked: Cleanliness, amenities
We have stayed there a multitude of times in the last 5 years.
Stayed 2 nights in May 2024
Response from Morgan on 22 May 2024
Thank so much, Vincent! We appreciate your continued loyalty!

6/10 Okay

Marci

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Dear Marci,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

LOU

Business traveller
Liked: Property conditions & facilities
Food is good at the restaurant and bar area.
Stayed 2 nights in May 2024
Response from Morgan on 22 May 2024
Thanks, Lou! We hope to see you again!

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with plenty of parking, comfortable beds and a good restaurant.
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Dear Deborah,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 1 night in May 2024
Response from Morgan on 22 May 2024
Thanks for the kind words, William! We hope to see you again soon!

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Morgan on 22 May 2024
Dear Stephen,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

LOU

Business traveller
Liked: Amenities, property conditions & facilities
Great and easy location to get in and out of. Rooms are excellent. Restaurant and Bar have a good food and drinks.
Stayed 2 nights in May 2024
Response from Morgan on 22 May 2024
Dear Lou,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible, and I truly hope this was the case for you. If you have any suggestions on how we could improve, we would love to hear! We use all guest feedback as a means of constantly improving ourselves to ensure our guests have the best experience possible. I hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

annette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in May 2024
Response from Morgan on 15 May 2024
Dear Annette,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I hope you were able to enjoy your time with us. We hope to see you during your next trip to Truro .

6/10 Okay

John

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Although There is up grading going on within the motel public area, painting, new flooring etc. However the room needed major upgrades. Rug in the room showed major need of replacing, although the bathroom seem to be up graded recently, it was very small and very little counter area to place personal hygiene products. The heating cooling unit showed rust and grime within the unit. Major plus was friedly and helpfully staff.
Stayed 1 night in May 2024
Response from Morgan on 15 May 2024
Dear John,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I am very sorry to hear that your stay did not meet all your needs or expectations. I will most certainly be passing this feedback along to our maintenance and housekeeping teams so that these issues can be addressed. I do sincerely apologize about this and hope you were able to enjoy your time with us. We hope that you will consider staying with us again on your next trip to Truro so that we can show you our true potential as a hotel.

8/10 Good

Mimoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice friendly staff and parking was easy. They have a clean pool but the hot tub was out of commission for renovations. The breakfast was not good.
Stayed 1 night in May 2024
Response from Morgan on 13 May 2024
Dear Mimoza,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible. I truly hope this was the case for you and that you enjoyed your time with us! We hope to see you again on your next trip to Truro.

6/10 Okay

Amanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Morgan on 13 May 2024
Dear Amanda,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible. I truly hope this was the case for you and that you enjoyed your time with us! We hope to see you again on your next trip to Truro.

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and quiet. They are doing improvements all around inside. Signs indicate new flooring and paint to the entire facility. Hot tub area is under construction. Would stay again.
Stayed 1 night in May 2024
Response from Morgan on 10 May 2024
Carole,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. I do apologize about the appearance of our hotel while we undergo some much needed renovations. I hope it did not impact your stay too severely. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Morgan on 10 May 2024
Muriel,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

Earl

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Morgan on 10 May 2024
Earl,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Morgan on 10 May 2024
Kevin,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

Thomas

Good value
Stayed 1 night in May 2024
Response from Morgan on 10 May 2024
Thomas,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No parking available yesterday evening. Customers needing to use grass between properties.
Stayed 2 nights in May 2024
Response from Morgan on 10 May 2024
Carmen,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. I do apologize about the inconvenience you encountered with parking. I hope it did not impact your stay too severely. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Nice restaurant. Pool area was under renovation as was the floor it was located on. Pool was book.
Stayed 1 night in Apr 2024
Response from Morgan on 10 May 2024
Maria,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. I do apologize about the appearance of our hotel while we undergo some much needed renovations. I hope it did not impact your stay too severely. We hope you enjoyed your time with us and that we will see you on your next trip to Truro!

8/10 Good

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the kindness and hospitality the restaurant and lounge had with my family and i. The Restaurant and Lounge really went out of their way to make us feel welcomed and was very accommodating to us. As well as front desk and a young man who helped with our tv . Thank you for the welcoming experience for my mother's birthday she said it was lovely.
Stayed 1 night in Apr 2024
Response from Morgan on 2 May 2024
Natasha,Julie,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you. We are always so touched when families choose our hotel to help celebrate such special occasions. We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! We hope to see you on your next trip to Truro!

6/10 Okay

Ceilidh

Business traveller
Disliked: Cleanliness
The tub was covered in dark hairs when I arrived and tried to have a shower.
Stayed 1 night in Apr 2024
Response from Morgan on 2 May 2024
Ceilidh,Julie,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I am so sorry that this was not the case for you. I will most definitely be passing your feedback along to our housekeeping manager so that we can use this as a means to improve ourselves and ensure our guests are having the best experience possible with us. We hope to see you on your next trip to Truro!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much this property is amazing everyone all staff...
Stayed 1 night in Apr 2024
Response from Morgan on 2 May 2024
Linda,Julie,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! We hope to see you on your next trip to Truro!

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Nice stay
Stayed 2 nights in Mar 2024
Response from Morgan on 30 Apr 2024
Cindy,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you! We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! We hope to see you on your next trip through Truro.

10/10 Excellent

margot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan on 30 Apr 2024
Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you! We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! We hope to see you on your next trip through Truro.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Morgan on 26 Apr 2024
Jason,Jason,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible. I hope you enjoyed your time with us and we would love to see you on your next trip through Truro!

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason I gave for stars for property condition is they are currently (Apr 2024) undergoing renovations which did prove to be a bit of a disturbance at times, otherwise, top notch all around.
Stayed 2 nights in Apr 2024
Response from Morgan on 25 Apr 2024
Dear Sean,Thank you so much for staying at Inn on Prince Hotel an Conference Centre! We appreciate your patience and understanding during our renovations! We hope you were able to enjoy your time with us and we hope to see you again after the renovations so you can enjoy your much needed face-lift!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was lovely and comfortable, and will be even better once their renovations are completed. Great staff!
Stayed 1 night in Apr 2024
Response from Morgan on 25 Apr 2024
Dear Margaret,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope you enjoyed your time with us. We look forward to seeing you again on your next trip to Truro!

4/10 Poor

Jeffery, New Minas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Parking was full upon arrival. Booked a king size bed. When I got to my room it was a double.,called the front desk and was told they didn’t have any king beds left. Transferred me to a manager. Went to vm so I hung up. An hour later after I was unpacked, the manager called to offer me an upgrade of a similar room with a jacuzzi tub. I declined as I was already unpacked. I asked about my room rate being revised to match the room I was getting. I was told it would be reflected on my invoice. It wasn’t! This is the 2nd time I’ve stayed at this hotel and both times the tub had a pretty steady drip. Very dated hotel. Lots of stains in the carpet. The drawers all had oil stains or spill stains in them. NEVER AGAIN will I stay at this hotel.
Stayed 1 night in Apr 2024
Response from Morgan on 25 Apr 2024
Dear Jeffrey,I am so sorry to hear that your stay with us was less than excellent! I am looking into why the adjustment I posted to your reservation was not reflected onto your credit card statement. I will be in touch soon regarding this matter. Once again, I am terribly sorry about the experience you had with us, and I do hope we can come to some sort of reconciliation and that we will see you again on your next trip to Truro!

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of the bedding was great! Clean rooms, nice and quiet. Would highly recommend! Would also go back again if ever going through town.
Stayed 1 night in Apr 2024
Response from Morgan on 24 Apr 2024
Sheryl,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! I hope you enjoyed your time with us and we look forward to seeing you on your next trip through Truro!

6/10 Okay

Lisa

Stayed 2 nights in Apr 2024
Response from Morgan on 13 May 2024
Dear Lisa,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible. I truly hope this was the case for you and that you enjoyed your time with us! We hope to see you again on your next trip to Truro.

6/10 Okay

Carlos Federico

Travelled with family
Liked: Amenities
Under renovations
Stayed 1 night in Apr 2024
Response from Morgan on 23 Apr 2024
Carlos,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope that you enjoyed your time with us. We hope to see you again during your next trip through Truro!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean rooms! Was disappointed as the hot tub was under construction but the pool was great
Stayed 1 night in Apr 2024
Response from Morgan on 23 Apr 2024
Samantha,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope that you enjoyed your time with us. We hope to see you again during your next trip through Truro!

8/10 Good

SHAMIKA, Halifax

Stayed 1 night in Apr 2024
Response from Morgan on 13 May 2024
Dear Shamika,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible. I truly hope this was the case for you and that you enjoyed your time with us! We hope to see you again on your next trip to Truro.

10/10 Excellent

Emily

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Morgan on 22 Apr 2024
Emily,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We strive to make each stay as pleasant and comfortable as possible and we truly hope you enjoyed your time with us! We hope to see you again, soon!

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in Apr 2024
Response from Morgan on 23 Apr 2024
Florence,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our hotel over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope that you enjoyed your time with us. We hope to see you again during your next trip through Truro!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Apr 2024
Response from Morgan on 22 Apr 2024
Robin,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We strive to make each stay as pleasant and comfortable as possible and we truly hope you enjoyed your time with us! We hope to see you again, soon!

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying here - it was a great experience- thanks for everything!! FYI 407 has a jet force shower - love ❤️
Stayed 1 night in Apr 2024
Response from Morgan on 22 Apr 2024
Alisa,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We strive to make each stay as pleasant and comfortable as possible and we truly hope you enjoyed your time with us! We hope to see you again, soon!

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scariest thing about booking a hotel without seeing it, is the bed. I have never slept so well as i did there...Wow!
Stayed 1 night in Apr 2024
Response from Morgan on 22 Apr 2024
Paula,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We strive to make each stay as pleasant and comfortable as possible and we truly hope you enjoyed your time with us! We hope to see you again, soon!

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan on 22 Apr 2024
Patrick,Thank you so much for staying at Inn on Prince Hotel and Conference Centre, I'm sorry to see that it appears your experience was less than excellent. If you would like to discuss this further, please feel free to contact the hotel directly and ask to speak to the Guest Services Manager.

8/10 Good

Jennifer

Travelled with partner
I did not like the carpet in our room, however I saw a sign when I was leaving that they are currently updating it. It will make a huge difference!
Stayed 1 night in Apr 2024
Response from Morgan on 16 Apr 2024
Jennifer,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We are currently in the early stages of hotel wide renovations - which we are so excited about! These renovations will bring a whole new life to the hotel. We hope you enjoyed your time with us and that you will come stay again, to enjoy our much needed facelift!

2/10 Terrible

Katherine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old,dirty, loud and run down.
Stayed 1 night in Apr 2024
Response from Morgan on 16 Apr 2024
Katherine,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. I apologize for the appearance of our hotel, however, we are in the early stages of hotel wide renovations - which we are very excited about! These renovations will bring a whole new life to the hotel and we hope that you will return to enjoy our much needed facelift!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, rooms clean and quiet. The breakfast was good but not very hot.
Stayed 1 night in Apr 2024
Response from Morgan on 16 Apr 2024
Linda,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We hope you enjoyed your time with us and that you will come stay again, soon!

6/10 Okay

Kas, Port Felix

Liked: Cleanliness, amenities, property conditions & facilities
Although the room was clean and comfortable, my stay was spoiled by noisy neighbours with a dog that barked, and the noisy hallway outside my room (this may be because it was on the ground floor near the entrance lobby). The television was so complicated that I couldn't figure it out (there were multiple controls and menus that required wi-fi connections), so I ended up having to stream my evening entertainment on my phone instead. At checkout the receptionist wouldn't give me a receipt, saying I had to get one from the Expedia website instead.
Stayed 1 night in Apr 2024
Response from Morgan on 16 Apr 2024
Dear Kas,Thank you so much for staying at Inn on Prince Hotel and Conference Centre. We appreciate you choosing our location over the various other hotel options available to you. I am very sorry to hear that your stay was not as relaxing as it should have been. I hope that this experience will not deter you from booking with us again in the future. If I can be of any further assistance to you, please feel free to contact me directly.

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Morgan on 2 May 2024
Julie,Julie,Thank you so much for staying at Inn on Prince Hotel and Conference Centre! We appreciate you choosing our property over the various other hotel options available to you. We strive to make each stay as pleasant and comfortable as possible and I truly hope this was the case for you! We hope to see you on your next trip to Truro!