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Reviews of Hotel Astoria

4 out of 5
Hotel Astoria
Viale Bari 11, Alberobello, BA

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 100 reviews" "
Rating 8 - Good. 47 out of 100 reviews" "
Rating 6 - Okay. 16 out of 100 reviews" "
Rating 4 - Poor. 8 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maja

Liked: Cleanliness, staff & service
Very nice staff, great bed and great breakfeast (fresh fruit, jogurt, cereals, crosiants and more...). Very close to center, to Trullis... Close parking. Would come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann

Travelled with partner
Property east to get in and out of. Close to the historic area. Easy walk. Underground parking. Staff were very friendly and easy to talk with.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find, cheap ,staff very helpful close to attractions
Stayed 1 night in May 2023

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
The best accommodations I have had yet in Italy and Ive been here a month. The personal attention to giving directions, rven leaving my breakfast in my room when I was out on an earl appointment!
Stayed 4 nights in Sep 2021

10/10 Excellent

Jairo H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city center
Clean and comfortable hotel with excellent location, parking is limited but the friendly front desk helped us finding a spot, breakfast was also good. Lots of restaurants in the area
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the bus stops and train station, making it easy to get in and out of town. Staff were very helpful.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Yansi

Travelled with group
Liked: Cleanliness, staff & service
everything Good, except the AC, can't sleep good because so hot.
Stayed 1 night in Jul 2020
Response from Roberto. on 4 Jul 2020
OK! Grazie mille per la Vostra recensione positiva. Ovviamente appena riaperti abbiamo dovuto in corsa perfezionare qualche imprevisto che abbiamo già risolto. Grazie ancora e speriamo di rivederci quanto prima. Roberto.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went out of their way to help us!
Helped us out when we had an emergency. Most friendly and courteous. Great staff and great stay.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean, simple hotel
clean hotel, friendly staff decent continental breakfast good wifi utilitarian rather than charming Next to intercity bus stop, short walk to trulli and center of town
Stayed 2 nights in Apr 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Banal
Stayed 1 night in Sep 2018

10/10 Excellent

Tony, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location to the center of the town and the trullli. All walking distance.
Stayed 4 nights in Sep 2018

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Jane, sydney australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mysogonistic staff
Unfortunately the male staff on check in just put my bag in the lift and sent me on my way to my room. No information about when breakfast was or any other information. The second staff member I approached later that day at reception didn’t listen to what I was asking and sent me in the completely opposite direction and completely wrong details as to where I should get a bus. Not helpful and argumentative. There seems to be a culture there in the staff of not wanting to help the customers. Rude and disappointing. I would not recommend this hotel to anyone!
Stayed 2 nights in Sep 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will LOVE seeing the Tullies just a 5 min walk
Great location, 5 min walk to see the Tullies. Nice breakfast and friendly staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above our expectations - definitely recommend!
Location, cleanliness, and all the staff - from the front best to the breakfast guy - were great. Very happy with our stay.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Astoria Albellobero
This was a great place to stay close to the train station but no noise. Large clean rooms, mine had a huge balcony. Meals were good and the staff more than helpful, especially Giuseppe.

10/10 Excellent

Nikita, Saint-Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel
Located in the center. The price is reasonable. The room is good. THe breakfast is good. There is nothing to complain about. It is located in 3 min walking from a railway station.

10/10 Excellent

cjs, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Train Station
The room was very pleasant, but the temperature of the room is controlled by the front desk - as I found is normal in many hotels in southern Italy. The breakfast was great and included hot items. Although it was near the train station it was quiet outside and couldn't hear any other guests except in the hallway. It has an underground garage right below the hotel. Staff was very helpful and knowledgeable. Not as near to the historic area as others, but as it's really a town, nothing is too far away to walk to. Wifi in central Square and hotel.

10/10 Excellent

anji sell, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location, one minute from train station and a ten minute walk to the historic part of town. Staff was EXCELLENT. The were so helpful and quite friendly. The breakfast buffet was great. Really enjoyed staying here, it was quite a cool oasis from some really hot days in southern Italy. Would stay here again.

10/10 Excellent

BDM, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
About one minute's walk from the railway station and about 5 minutes walk to the Trulli district. We had a light and airy room with a balcony (no chairs!) with a view over the town. Overall, a pleasant and good value hotel which we would be happy to stay at again. It appeared to be popular with Japanese and Korean tour groups.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff. Our double room was quite large and comfortable. Overall, a very nice hotel. And it's only about a block from the train station.

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in posizione centralissima, camera un po' datata ma pulita, colazione abbondante (ma migliorabile) e personale gentile e disponibile. Unico neo la mancanza di una cucina che potesse offrire un servizio di ristorazione, per il resto Hotel consigliato.
Stayed 3 nights in Apr 2024

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cortesia da equipe e boa localização
Todos os colaboradores foram Incríveis e educados. Mesmo sem saber falar inglês, nos comunicamos bem entre o português e o italiano. Nos deram dicas e ajudaram com as dúvidas.
Stayed 3 nights in Sep 2023

4/10 Poor

Angelo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Albergo in ottima posizione ma molto datato.
Stayed 1 night in Aug 2023

4/10 Poor

Carmela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordiali
La nostra esperienza è stata molto gradita sia del personale, che dal hotel e soprattutto il posto è molto buono per andare a visitare molti luoghi. Complimenti ci torneremo. Bravi 👏
Stayed 1 night in Aug 2023

10/10 Excellent

Daniele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Guglielmo

Stayed 1 night in Aug 2023

6/10 Okay

Walter

Stayed 1 night in Jul 2023

8/10 Good

Luca

Stayed 1 night in Jul 2023

8/10 Good

Hanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott beliggenhet, enkelt å parkere
Hotellet ligger i gangavstand til sentrum. Veldig hyggelig resepsjonist. Parkeringsanlegg under hotellet til en rimelig penge. Frokost helt ok. Supert for en overnatting, men mer 3-stjerners enn 4.
Stayed 1 night in Jul 2023

4/10 Poor

Giovanni

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Definirlo un hotel 4 stelle ê assolutamente errato, arredi obsoleti, all'entrata la giuda scollata dal pavimento é pericolosa, stanza piccola con una tv ancora più piccola, non ci sono oscuranti ma solo doppie tende che non riescono a creare uno scudo sufficiente a tenere fuori la luce, che quando si vuole dormire é fondamentale, qualità del sonmo pessima , si sente tutto adfirittura il rumore della tastiera dello smartphone della stanza accanto e chi va in bagno, il rumore dei bisogni, insonorizzazione della stsnza pari a zero, il bagno la pulizia lascia a desiderare, peli,capelli, macchie, per non parlare del lavandino rotto e del piatto doccia rotto, dulcis in fundo la colazione, credo anzi ne sono sicuro la peggiore mai vista , oltre alla totale essenza di varietà manca anche la qualità, squallida, questo hotel si puo classificare un 2 stelle, il personale fa del proprio meglio ma quando non hai i mezzi é difficile fare di più. Buona la posizione. Hotel sconsigliatissimo e mi meraviglio come Expedia possa venderlo come hotel 4 stelle. Vergognoso
Stayed 1 night in Jul 2023

10/10 Excellent

Rikard

Stayed 1 night in Mar 2023

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione vicino al centro, molti servizi nei dintorni, ottimo rapporto qualità prezzo, personale molto disponibile.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Originally I had a room that was very cold, but they changed it without problems to a warmer one. Every sight is within walking distance.
Stayed 1 night in Dec 2021

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très recommandable
hôtel convenable avec des prestations simples, mais ne mérite pas la classification en 4 étoiles. 3 serait plus juste. Mais globalement il a bien répondu à nos attentes
Stayed 2 nights in Oct 2021

8/10 Good

DAVIDE, Mariano Comense

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Hotel a ridosso del centro , personale gentilissimo , camere silenziose e buona colazione . Arredo da rinnovare ma il rapporto qualità prezzo c’è
Stayed 1 night in Sep 2021

10/10 Excellent

MARIA SAGRARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Gennaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta bien. Buena localización El hotel estaba muy lleno de niños y habia mucho ruido.
Stayed 1 night in Sep 2021

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Loris Di

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
La cosa che non mi è piaciuta che scrivono animali ammessi, non specificando che non possono entrare in sala per fare colazione, quindi se si va in coppia la colazione si fa a turno. Inoltre ti chiedono un supplemento per il cane alla fine senza specificarlo prima.
Stayed 1 night in Sep 2021

6/10 Okay

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Leider kein Hotelparkplatz vorhanden, Umgebung morgens sehr laut
Stayed 1 night in Sep 2021

4/10 Poor

riccardo

Disliked: Cleanliness, amenities, property conditions & facilities
Struttura piuttosto obsoleta e poco curata. Personale gentile ma servizi scarsi e non al livello delle 4 stelle.
Stayed 4 nights in Aug 2021

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale eccellente, camere pulite e ottima accoglienza. Buffet della colazione ricco e di ottima qualità. Se dovessi tornare ad Alberobello sicuramente soggiornerò di nuovo in questo hotel.
Stayed 4 nights in Aug 2021