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Reviews of ibis budget Versailles Trappes

2 out of 5
ibis budget Versailles Trappes
Centre de Vie Immoparc, RN 10, Trappes

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 272 reviews" "
Rating 8 - Good. 124 out of 272 reviews" "
Rating 6 - Okay. 58 out of 272 reviews" "
Rating 4 - Poor. 29 out of 272 reviews" "
Rating 2 - Terrible. 21 out of 272 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

CORNEL-LIVIU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked one night stay at this hotel, but through some glitch of the system the date was wrong. Expedia tried to get my money back or change my booking, but the hotel refused. If I could give nil stars, I would.
Stayed 1 night in Aug 2023

6/10 Okay

Frédéric

Stayed 3 nights in May 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop
Clean and convenient if you are travelling in france on route. Approximately 3 hours from calais.
Stayed 1 night in Sep 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Nice hotel, no frills, but fine. Bit far from city centre.
Stayed 1 night in May 2022

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover
Hotel and room beautifully clean water hot concerned that you had to cut your own bread after other people handled it
Stayed 1 night in May 2022

8/10 Good

Yasseen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Kai Yin Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ibis budget as usual. Bathroom and AC have been renewed.
Stayed 1 night in Nov 2021

6/10 Okay

Ashley

Business traveller
Cheap but poor
Stayed in quite a few of these hotel across France. Normally basic but reasonably clean. This one was dated and dirty, especially toilet which was very old. Felt dirty, floor was full of cigarette burns by window, odd for a non smoking room. Plus was sticky. Toilet stank of cigarettes as did hallway outside room, in middle of night you could smell cigarette smoke coming from toilet. Won't stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Nicely located, this hotel is in need of some updating
Stayed 2 nights in Jan 2020

10/10 Excellent

Luciano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from BHUGEL Idriss - Directeur on 15 Aug 2019
Bonjour chère client, Nous vous remercions de votre réservation et de votre séjours dans notre établissement. L'équipe Ibis Budget est ravie de constater que votre nuit s'est bien passé avec nous. Au plaisir de vous revoir, excellente journée.

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional disgrace of hotel staff
The worst hotel experience of my life. I arrived at 2am with a confirmed booking and the receptionist told me he didn’t have it. He made me confirm I was not on the list and said I’m not his problem. As good as get lost. Totally unprofessional attitude given I can prove the booking. So at 2am I forced to find motel in rush. Disgrace and I will be taking this further with Accor hotel and complain about this branch there and to the hotel regulator. In case anyone working there has any professionalism.
Stayed 1 night in Jul 2019
Response from BHUGEL Idriss, General Manager. on 13 Aug 2019
Good afternoon Dylan, Thank you for your feedback but I want you to present you our apologize. I just take the lead of the hotel, did you find a solution with the management before ? Remains at your disposal, best regards.

8/10 Good

Ayhan

Liked: Cleanliness, property conditions & facilities, room comfort
Versailles
Good cheap place close to Versailles palace
Stayed 2 nights in Jun 2019
Response from BHUGEL Idriss, General Manager on 13 Aug 2019
Good afternoon Dear Guest, Thank you so much for your stays and your feeback. We are glad to hear that you have a good night with us, in fact Versailles Palace by car is at around 15 minutes from the hotel. Wishing you to see you again, best regards.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Experience - Dirty Stay
We got there and the room was in order but dirty. The sheets weren't even changed, we pulled the cover off and there was still lint and hairs underneath. The top bunk was covered in dog hairs.
Stayed 3 nights in Jun 2019
Response from BHUGEL Idriss, General Manager. on 13 Aug 2019
Good afternoon dear Guest, I want you to present my sincerely apologize about your bad experience. I just take the lead of this hotel, did you find any solution with the last management ? Remains at your disposal, Best regards.

2/10 Terrible

Alexandre

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Underwhelmed
No AC or at least it was turned off making the room very very hot. Nothing near. A bit smelly.
Stayed 1 night in May 2019
Response from La Direction on 2 Jun 2019
Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Versailles Trappes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from La Direction on 13 Jan 2019
Cher Marco, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Versailles Trappes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE SERVICE
IT WAS REALLY GOOD THE GIRLS ON DUTY WAS REALLY NICE
Stayed 1 night in Nov 2018

6/10 Okay

Brian

Liked: Cleanliness, room comfort
Fair
Stayed 3 nights in Aug 2018

4/10 Poor

Francis

Disliked: Property conditions & facilities
Location is great but hotel needs help
Location is very convenient if traveling to Disneyland and also very close to the bus stop Hotel needs alot of improvement from falling in line and being accomodated. No phones to call the front desk. Air-conditioning is very hot. Door is very hard to open. Rooms were big but that's about it.
Stayed 1 night in Sep 2018

8/10 Good

Storme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Great price.
The service was great! The man at the reception couldn't do enough for us, even calling local pizza shops could we couldn't speak french. He also gave us a 10% to use for restaurant next door. Ues its avery cheap hotel & hence buget but only 17min drive to Versailles so perfect location. The area of the hotel is industrial but the restaurant next door was great & we had a lovely dinner. Would def stay here if i wanted to visit Versailles again.
Stayed 1 night in Jul 2018

6/10 Okay

Wilson

Liked: Cleanliness, staff & service, room comfort
Good value for money but at a price, smelly...
It is an amazing value for money, but the room we stayed had a stinky smell of smoke, like someone was smoking there before we arrived, been a non smoker couple we felt uncomfortable. Other than that the room was clean and the service from reception was good
Stayed 1 night in Dec 2017

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Good value for money.
Stayed 4 nights in Oct 2017

4/10 Poor

pouya

Disliked: Staff & service, property conditions & facilities, room comfort
An awful location without any type of transportation.Never ever choose the hotel as a family without a car. We left at the first day of stay...
Stayed 5 nights in Jul 2017

4/10 Poor

Remi

Business traveller
Disliked: Property conditions & facilities, room comfort
Ibis budget vieillissant. Chambre froide, impossible de monter le chauffage.
Stayed 3 nights in Feb 2024
Response from La Direction on 21 Mar 2024
Monsieur, Nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour à l'ibis budget Versailles Trappes. Nous sommes désolés que le service et la prestation n'étaient pas à la hauteur de vos attentes, et nous vous prions d'accepter nos plus sincères excuses. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d'améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d'un prochain séjour. Dans l'attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l'expression de nos sentiments les meilleurs. La direction

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pascal

Stayed 1 night in Jan 2024

10/10 Excellent

Morgane

Stayed 1 night in Dec 2023

6/10 Okay

Jemima

Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

DAVID

Stayed 1 night in Nov 2023

10/10 Excellent

Hans Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Hans Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Puja

Stayed 1 night in Nov 2023

2/10 Terrible

DUYGU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was frustration!
Stayed 1 night in Oct 2023

8/10 Good

Margot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait sauf l'accessibilité qui est très compliquée si l'on ne dispose pas d'une voiture.
Stayed 2 nights in Sep 2023

8/10 Good

Fabrice

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Liliane

Liked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pratique et facile d'accès. Parking fermé. Chambre propre et spacieuse
Stayed 1 night in Aug 2023

8/10 Good

OSCAR

Stayed 1 night in Jul 2023

10/10 Excellent

SOULEYMANE

Très bien
Stayed 2 nights in Jul 2023

6/10 Okay

arentje

Stayed 1 night in Jul 2023

10/10 Excellent

Farid

Stayed 1 night in Jul 2023

6/10 Okay

juan martin

Hotel normal
dentro de la linea Ibis el mas flojito que conoci, no es malo pero necesita una actualizacion
Stayed 2 nights in May 2023

8/10 Good

DUMENIL

Stayed 1 night in May 2023

2/10 Terrible

Evan

Stayed 1 night in May 2023

6/10 Okay

Mura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Khalid

Stayed 1 night in Apr 2023

6/10 Okay

Remi

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2023

8/10 Good

BRUNO

Stayed 1 night in Mar 2023