6/10 Okay
Andrzej
20 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
We stayed here Friday through to Sunday in June 2019. With only 7 rooms, a great waterside location with roof garden terrace and restaurant overlooking the bay, this should have been lovely. But the hotel seems, at weekends, to be essentially a venue for large private functions, so paying guests are an inconvenience.
On Friday there was a private party with a DJ and on Saturday there was a wedding with a live band. On both evenings the entire roof garden terrace and restaurant were occupied by these private events, and the noise and disruption continued until 1:30 am. As hotel guests, we were politely informed that dinner could be provided in our room on Saturday evening. Whilst our room was spacious, clean and well-appointed, we would have been confined to taking our dinner in our room so as not to interfere with the wedding. For the entirety of Sunday morning the roof terrace was unusable while staff cleaned up.
When we booked there was no warning that we would not be able to use the normal hotel facilities for the duration of our stay. We had been looking forward to staying at this up-market hotel, but for us it was a disappointment; our money would have been better spent elsewhere. Had our stay not been marred by the noisy functions, we would have given the hotel high marks. So, check with the hotel beforehand if there are any events, otherwise be wary of staying at weekends.
The staff were friendly and attentive, however.
Andrzej
Stayed 2 nights in Jun 2019