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Reviews of Hôtel Victor Hugo

2 out of 5
Hôtel Victor Hugo
26 boulevard de Strasbourg, Toulouse, Haute-Garonne

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 148 reviews" "
Rating 8 - Good. 57 out of 148 reviews" "
Rating 6 - Okay. 33 out of 148 reviews" "
Rating 4 - Poor. 6 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 2 nights in Oct 2023

6/10 Okay

???

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
周りは美味しそうなレストラン多く、中央駅にも徒歩10分弱で立地は最高。この値段なら部屋の狭さはやむを得ないのかとも思うがともかく狭い。
Stayed 2 nights in Sep 2023
Response from La Réception on 17 Sept 2023
Thank you for your input, our rooms are completely renovated and the square meters of each type of room is indicated on our website.Cordially

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness
The rooms were very small, difficult to manage 2 suitcases in tbe twin room. House keeping didn't make up the rooms daily. Good value for money.
Stayed 3 nights in May 2023
Response from La Reception on 6 Jul 2023
Thank you for your feedback following your stay with us.

8/10 Good

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.

10/10 Excellent

John

Stayed 1 night in Oct 2022
Response from Dimitri on 13 Oct 2022
Bonjour,John, merci pour votre retour concernant votre séjour.Au plaisir de vous avoir reçu !

10/10 Excellent

John

Stayed 1 night in Sep 2022
Response from Dimitri on 21 Sept 2022
Merci pour votre avis !Au plaisir de vous accueillir prochainement.

6/10 Okay

Susan

Liked: Cleanliness
Budget hotel
Economy hotel. Very tight room, no night tables, breakfast limited. They put on our table 1 croissant and 2 pieces of bread. No extras.
Stayed 2 nights in Sep 2022
Response from TONY on 18 Sept 2022
Merci pour votre commentaire, vous avez séjourné dans une chambre Single, des chambres plus grandes n'étaient peut-être pas disponibles...Notre petit déjeuner est composé de boissons chaudes, jus de fruits, tartine de pain frais confitures, miel et beurres, viennoiserie fraiche, yaourt, compote de pomme, céréales et lait, 1 bouteille d'eau minérale, le tout pour 8,50. le client peut se servir tout est à sa disposition. Bien cordialement

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony (7th floor) with breezes and view Good shower, comfortable bed. wi-fi connection (extra cost reasonable) good breakfast
Stayed 1 night in Jun 2022
Response from la Réception on 30 Jun 2022
thank you for your great review!!!!

6/10 Okay

Arik

Stayed 2 nights in Apr 2022
Response from tony on 10 May 2022
Bonjour, toujours soucieux d'améliorer nos services, auriez-vous la gentillesse de préciser votre note? Qu'es ce qui vous a plu, ou déplu dans notre établissement? Merci par avance, cordialement - Tony suivi clientéle

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great near restaurants and shops staff very friendly and helpful left my baggage in storage before checking in and after check out
Stayed 3 nights in Oct 2019

8/10 Good

malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel in the city centre
This is a great small hotel in the city centre its basic but comfortable, the room I was allocated was basic but the bathroom looked almost new - one lift to access the higher floors and the entrance area was being renovated. the staff at reception were very helpful. Breakfast was an option extra, small breakfast room and a supermarket and all that the city has to offer is on your doorstep I would deff stay there again next time I go to TLS
Stayed 1 night in Jul 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel in convenient location.
Nice basic hotel close to the main tourist area and the train station for out of town trips. Staff were friendly and helpful. Rooms a bit small but that is reflected in the price.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
I wanted a hotel close to the train station. This Hotel was within easy walking distance to all the attractions. My room was small but comfortable.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Basic, small room. Adequate for a short stay. Good location for exploring the city, good selection of bars and restaurants nearby. easy access to/from the airport
Stayed 2 nights in May 2019

10/10 Excellent

gary, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Decent stay & decent night life around hotel. Very handy Will be stopping again when in area next
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy on the reception was exceptionally friendly and helpful it made the stay very easy.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Very central location, room small, basic hotel, staff friendly, Wi-Fi poor
Stayed 7 nights in Oct 2018

6/10 Okay

Jo, california

Disliked: Room comfort
Good location , but not what I expected
Hotel is in good location, in the center , close to shopping and food . Room it self is much much smaler than expected , comparing to pics online. On website room looks roomy, bright but in reality is small, you can barely move in there, if one person is walking , the other needs to stay on bed or in the restroom. Room very noisy at night. Even with window closed we could hear yelling and someone throwing bottles or something . Overall was ok, but won’t stay there anymore .
Stayed 2 nights in Oct 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Great location & Staff
Great location, great staff, rooms clean but a little tired
Stayed 2 nights in Jul 2017

10/10 Excellent

Soukarsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated hotel close to the centre of the city. Plenty of choice of places to eat nearby. Airport bus stop 2 minutes walk. SNCF station 10 minutes.
Stayed 1 night in Jun 2017

8/10 Good

Taha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the value

8/10 Good

Ramata

Liked: Staff & service, property conditions & facilities

6/10 Okay

A researcher, Jakarta

Liked: Cleanliness, staff & service
Nice hotel close to important places
My single room was comfort, nice and clean. It is near to many important places.

10/10 Excellent

Alejandra, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in the heart of toulouse. 2 blocks from
2 blocks from railway station, 100 m from shuttle to airport. Good customer service and rooms even small have everything you require. made my stay very safe. I'll stay there again.

8/10 Good

Eva, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, clean , neat hotel
It was a perfect place for me. Very affordable in central location. Roomes were very small but remodeled and clean. All I needed was a clean bed, warm shower and close to everything. I got it. Very happy!

6/10 Okay

oded

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wilf, London, ON

Liked: Cleanliness, staff & service, property conditions & facilities
Toulouse Hotel Victor Hugo
LIked: Clean; safe; friendly and helpful staff; working TV and A/C; location 10 min from train station. Cautions: Hotel on busy street; room was very small; bed had a single, minimalist roll pillow ... would have preferred a couple of real pillows. Overall: A good experience for this price range.

6/10 Okay

Chris, Cambridge, UK

Liked: Cleanliness
Convenient location, room tiny
Good location near metro station and airport bus stop, convenient for tourist area, on a main street but room well soundproofed. Staff cheerful and helpful but beware misleading advice about airport bus stop. My room was small for one and would be tiny for two, though an extra hand in the shower would be welcome as there's nowhere else to put down the soap. Comfortable entrance lobby with newspaper.

10/10 Excellent

didier

Stayed 1 night in Jan 2024
Response from DIMITRI on 18 Mar 2024
Merci pour votre commentaire :)

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Seul problème l’insonorisation qui est très mauvaise
Stayed 1 night in Oct 2023
Response from La Reception on 9 Oct 2023
Bonjour Christina, Nous sommes navrés que votre sommeil a été perturbé par des bruits, nous allons être plus vigilants sur cela.Cordialement,

10/10 Excellent

Jean-Louis

Travelled with partner
Liked: Cleanliness, staff & service
Hôtel très bien situé.
Stayed 2 nights in Sep 2023

10/10 Excellent

nathalie

Stayed 1 night in Sep 2023
Response from La Reception on 17 Sept 2023
Bonjour!Toute notre équipe vous remercie pour votre retour d'expérience.Cordialement

6/10 Okay

Soizic

Liked: Staff & service
Points positifs : - Le personnel d’accueil est très agréable. - salle de bain propre ; - Le petit déjeuner est au rdv. Points d’optimisations : - chambre très petite et peu isolée aux bruits ; - odeur de cigarette dans chambre et couloir - en face du boulevard ;
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne expérience
Très bonne expérience. Hôtel rénové. Personnel très accueillant.
Stayed 1 night in Sep 2023
Response from La Réception on 11 Sept 2023
Bonjour Eric,Nous sommes ravis que votre séjour ait répondu à toutes vos attentes.Cordialement,

8/10 Good

Dominic

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from La Reception on 11 Sept 2023
Bonjour Dominic,Nous sommes ravis que votre séjour ait répondu à toutes vos attentes.Cordialement,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Réception on 11 Sept 2023
Bonjour Patricia,Nous sommes ravis que votre séjour ait répondu à toutes vos attentes.Cordialement,

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Réception on 11 Sept 2023
Bonjour Martine,Nous sommes ravis que votre séjour ait répondu à toutes vos attentes.Cordialement,

10/10 Excellent

Chloé

Stayed 1 night in Sep 2023
Response from La Réception on 5 Sept 2023
Merci pour votre note :).

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from La Réception on 31 Aug 2023
Bonjour,Merci pour votre commentaire.La réception

8/10 Good

marion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from La Réception on 6 Jul 2023
Merci pour votre retour suite à votre séjour parmi nous.

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.

10/10 Excellent

Gwenaëlle

Stayed 1 night in May 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.

10/10 Excellent

Émilie

Stayed 1 night in May 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.

10/10 Excellent

Déborah

Stayed 1 night in Apr 2023
Response from La Reception on 6 Jun 2023
Bonjour, Merci pour votre commentaire, nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Cordialement.