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Reviews of Residencial União

2 out of 5
Residencial União
Rua Serpa Pinto 94, Tomar

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 122 reviews" "
Rating 8 - Good. 63 out of 122 reviews" "
Rating 6 - Okay. 20 out of 122 reviews" "
Rating 4 - Poor. 5 out of 122 reviews" "
Rating 2 - Terrible. 0 out of 122 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

ann

Liked: Cleanliness, staff & service
Ok for a one night stay
Great position in the centre of Tomar main thoroughfare. Old building with traditional furnishings. Tired but clean. Bed felt hard but was actually comfortable. Rust came from hot tap.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique hotel on the pedestrian strolling street in Tomar. The furishings were charmingly antique, the owners could not have been more welcoming and helpful, and we enjoyed our stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The authentic style and the service were excellent. The staff was very friendly and willing to help and assist wherever it was needed.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The room was large and wonderfully clean. The only drawback was the hardness if the beds. The staff were friendly and the location is perfect for sightseeing on foot.
Stayed 2 nights in May 2019

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and old fashioned but potentially noisy.
Cute old fashioned room near the center of town. Staff was friendly and a nice breakfast buffet was available. The one problem is the lack of sound-proofing. There was a noisy family in the room next to me. Luckily they went to bed fairly early. I am always surprised when there are lots of empty rooms and they don't spread the guests out a bit.
Stayed 1 night in Apr 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky. Very clean, comfortable, right in the middle of town. No car parking nearby, as it is on a pedestrianised street, but free on street parking less than 8 mins. away. Family-run,great value accom, with breakfast included in price. Would stay again.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied. This was the second year there.
Stayed 3 nights in Oct 2018

6/10 Okay

Luis, Monterrey Mexico

Liked: Cleanliness, staff & service
Average hotel at a convenient location for train
Considering that it's a 2-star rated hotel the key advantage to stay here is if you need a cheap hotel near Porto Campinhas train station and you're planning to take the train the following day. The rooms are old but ok with just what you need for a quick stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will comeback
Great location , right in the town centre. Host was very nice and showed me where things are.
Stayed 2 nights in Aug 2018
Response from jorge neves. on 14 Sept 2018
Obrigado pela sua preferência. Os seus comentários são muito importantes para nós. jorge.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Tomar
The nice man checked us in at midnight after a horrible train delay. There is no elevator and we were on the second level up. No A/C but we slept with the window open and it was fine. Bed was comfortable and bathroom was fine. If you are on a budget and don't mind the stairs then this is a nice hotel. We stayed 3 nights.
Stayed 3 nights in Jun 2018

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Helpful, Friendly and Professional Staff
This place is ideally located in the centre of Tomar. The staff is very friendly and helpful. Thanks to this I could benefit from my stay in this historic city and avoid any pitfalls. Well done by the staff!
Stayed 1 night in May 2018

8/10 Good

Chris , B.C. CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Incorrect directions from Google maps. Hotel fronts a pedestrian only street. Very good location for exploring Tomar. Lots of good restaurants close by.
Stayed 1 night in Oct 2017

8/10 Good

Simon, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for stay in central Tomar.
Spent one night in this very clean and comfortable pension in central location on a pedestrian street in Tomar. Great location for visiting the sites and walking the beautiful town. Bedroom was bright and airy and bed comfortable. Self serve bar was available for guests and Jorge the proprietor made us feel very welcome. Great breakfast provided, though other restaurants / cafes located nearby. I would have no hesitation in recommending the guest house as a base to explore all that this town has to offer.
Stayed 1 night in Jun 2017

10/10 Excellent

Tammy Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, clean and comfortable
Charming, clean and comfortable place to stay in the center of this Templar knight town! They have a self serve/self pay bar, quick laundry service and they are right along the Portuguese Camino. Plenty of local restaurants & shops & history. I'd stay again!
Stayed 1 night in May 2017

6/10 Okay

Florence

Liked: Cleanliness, staff & service
There wasn't parking in area except for residence. We were able to find free street parking with owner's direction. Condition of room is below average, can really use updating.

6/10 Okay

Verified traveller

Disliked: Staff & service
Pre-stay communication ruined experience.
Things started off poorly even before my stay. Received a message the day before my stay telling me that if I agreed they would switch me hotels because of noisy guests. I wrote back saying I did not wish to switch locations. They then responded that if I didn't want to switch locations then I could cancel my reservation. I wrote back saying I would only agree to the switch because I was being forced and my review would reflect that. They then backtracked and said they weren't forcing me to move and that I could stay at my original booking location but they wouldn't be responsible for the noise level. I showed up at the original location and they tried to move me again. I refused and they put me in a room at the back. Noise level was perfectly fine. No problems. The whole pre-stay messaging really stressed me out and made me very upset. On to the stay. Great location. Staff on location were friendly. Bed was comfortable. Didn't shower because the water that came out was discoloured and had lots of dark flecks. Ran the water for a bit but didn't help much. Would have like to have wifi in my room.

10/10 Excellent

Red, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Tomar Portugal
If your looking for a 5 star hotel with pools and hot tubs look some place else. But if you want to stay at a comfortable home that welcomes you with open arms, then this is the place for you. I was so happy with my stay I book a room for my next trip to Tomar.

10/10 Excellent

Edwin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
George is a wonderful host.
Excellent value for money.

10/10 Excellent

Martin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Charming
A very charming and high standard hotel in a lovely location just off the town square. Very hospitable staff also.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, reasonably priced, good staff
Old style character and charm, with rooms that are comfortable and clean and decorated with well loved furnishing. Staff were very accommodating and it's location right in the centre of the old town means the main tourist sites are within easy walking distance.

8/10 Good

Ian, Sydney

Liked: Cleanliness
Strolling in Tomar
Its in the lovely old part of town by the main square. Park your car across the river where its free) and walk 250m back to the hotel. The bed was a tad short for my 5ft 11 inches but otherwise it was quite good with a big common room and breakfast room. Nice walking through the town and along the river

8/10 Good

John, Post Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Staff is excellent and went above and beyond for us.

8/10 Good

Merryl, Melbourne

Liked: Cleanliness, staff & service
Residential Uniao Tomar
Located in the centre of Tomar, Residential Uniao Was walking distance to everything. An old building whose makeover maintains the old world feeling. Staff were friendly.

6/10 Okay

C, Norfolk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not luxurious but nice location
Really nice position near the traditional centre of Tomar. Plenty of restaurants and bars within 5 minutes walk but no rowdyness. The room was a little small and certainly not luxurious but it was clean and the staff were very friendly and helpful About 15 mins walk or 5 minute taxi ride from Tomar railway station

8/10 Good

Tony, South Pennines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-fashioned Residencial in the pedestrian centre
A few minutes walk from the train and bus stations, on a popular pedestrianised street leading from the river to the town hall square and dominated by the Templar castle and former convent, which overlook the city centre. The staff are very welcoming (and speak good English). My room was a bit small but otherwise fine. There is a tourist road-train that offers to take you round the main sights - most of them can be visited easily on foot, but it does avoid the steep climb up to the castle gate: tickets are valid for three hours. There is a wall-walk round the old castle, but the convent buildings are also well worth a visit - I paid 3 euros as a pensioner. Toilets in two locations, cafe. Plenty of good eating and drinking places in the old town but avoid the bread and other starters if offered with a meal unless you want to pay for them.

10/10 Excellent

Lindy, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful service
Great location & very friendly staff

8/10 Good

H, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly place, very central. Good value.
Very good value. We stayed here with our 4 children and the hotel staff were really helpful. Two of our three rooms were light and airy and the third was a little dark, but still clean and comfortable so that didn't matter. The hotel has a lovely light breakfast room and a great sitting room for guests. You could really spend several days here comfortably. It is very centrally located on a pedestrianised street with a number if good cafés and restaurants. Tomar is a lovely town, great to wander round in the evening. It is worth staying there as the tour groups don't arrive until the middle if the day, so if you get to the fabulous Convento de Christo when it opens, you have the place pretty much to yourself for a couple of hours.

8/10 Good

pitt101, northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cosy hotel with fantastic service
We would definitely recommend a stay at this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Great place, really authentic traditional Portuguese inn. Breakfast also very good value for money!

10/10 Excellent

Tony, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly people
Very enjoyable, the staff were very friendly and the hotel is located in an ideal spot. Great for sight seeing and shopping.

10/10 Excellent

Nancy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint lovely hotel
Wonderful staff, lovely quaint hotel loved it & will go back.

10/10 Excellent

wanderer, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and helpfull
Quaint town helped by hotel experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and friendly staff
The location is excellent, being right in the centre of the town and close to all the attractions. Staff were very friendly and helpful. There is a nicely furnished residents' lounge, a free internet facility and a bar which is self service, something that I have not come across before. You serve yourself and fill in a form for anything consumed, which is then added to your bill. Rooms are just slightly dated but all in all, this is a nice place to stay.

8/10 Good

MeM, St Louis, MO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place to stay
This place is very very cute. I raved about it to friends before I left. However, it is cute and quaint and might not be for everyone. My room was European sized (small) which was fine for me. I am 5'6" and my feet hung off the edge of the antique bed. Also, couldn't get the internet in my room. The location was great, the price was good, and it was a charming place to stay .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, great breakfast room
For $25 a night this is great value. So close to everything you need to see in Tomar. The breakfast room is lovely with plenty of sunshine.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel right in the middle of town
I loved the Residencial Uniao....staff was friendly and helpful and it is in a superb location in town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location off main plaza
Service was excellent and breakfast was served in a very beatiful dining room with a view of the monastery on the hill.

10/10 Excellent

Alison, Wellington, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Apart from a mix-up with the availability of 24 hours manned reception I found this residencial wonderful. The building itself is very old and grand, and the interior communal spaces echo this. My room at the front appeared to have been newly decorated - there are ongoing refurbishments - with simple decor, beautiful and comfortable bed and good quality bedding, high traditional wooden ceilings and carpeted floor for your comfort. The window shutters functioned well with the double glazed windows to cut out any noise there may have been from the central drag where this is situated. Visiting in January the temperature drops considerably after sundown, so the extremely efficient radiator in my room was most welcome. My bug bear in hotel accommodation is that there is never a socket near enough to a mirror so that you can use electrical hair appliances - I was pleased to see that this was not the case in my room. The bathroom was adequately sized and a generous selection of fresh towels and bath mat are provided daily. The overbath shower was very powerful and wonderfully hot. Soap dispensers are provided both adjacent to the wash hand basin and on the wall adjacent to the bath tub, Continental breakfast was provided, including fresh fruit and nuts, if required. There is also a large guest lounge providing a large television and generous seating, with a selection of reading materials for guests to use. WiFi is available throughout, my room television had terrestrial stations, but I don't know if the guest TV had the same system. The staff were friendly, it appeared very clean and neat and overall presents very well. All in all, I think this is a wonderful residencial and would not hesitate to stay there again or recommend it to others.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Situated right in the old part of town, short distance from the station (but no free car parking) friendly staff, cheerful breakfast room and satisfying breakfast ; wi-fi free but signal not strong enough in room but OK in large lounge with enough privacy. Can walk up to castle and monastery from hotel. Really good value. Note: the hotel does not have facilities to take credit cards but there is an ATM across the street.

10/10 Excellent

Andrew, Henley-on-Thames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Tomar
Very good hotel for the price. Pleasant and helpful staff, central location, nice breakfast. Our room was clean and just big enough. It faced onto the main pedestrianised street and that meant that it was noisy at night. The double glazed windows kept most of the noise out but if this might be an issue for you, I suggest that you ask for a room round the back. We parked our car a few streets away beside the Varzea Grande.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei da localização (no coração histórico de Tomar), do check-inn, das orientações turísticas do concierge, das instalações e do check-out.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Venninnetur til Tomar, del av pilgrim vandring.
Billig og greit. Gammelt. Hyggelig og hjelpsom betjening. Grei og billig frokost, men dårlig kaffe.
Stayed 2 nights in Apr 2019