We stayed at the Holiday Inn, Jackson, because every hotel in Lansing was sold out for the MSU vs. OSU game. I'm happy we decided on staying here. It's a reasonable distance if you're in the general area to see a game/visit family at school, newly renovated, very clean, very comfortable, and the hotel staff were friendly and accommodating. It's also conveniently located to a few local restaurants, Meijer and gas. I can't think of anything wrong with it - 5/5.
Nights one and two were silent, night three had a loud boys hockey team up and down stairs until 1 a.m. despite the management calling the coach and parents to no avail. At checkout, I was told about the 100% guarantee, and my last night is going to be refunded. Win-win!
This is the second time I stay at this quiet hotel within a year. Being that it is under new ownership, numerous improvements have been made and numerous improvements are still in the making. Excellent hotel for the price. Shows the ownership really cares about the guests and their comfort. John, at the front desk, is super helpful and pleasant. He goes out of his way to make sure the stay is an enjoyable one. Kim, house keeping, is a pro when it comes to cleaning a room and keeping it clean. She is always friendly, profesional, and caring. Kim will go out of her way to make sure the rooms are done correctly each and every time. Definitely can sense Kim takes pride in her work and wants to make sure the hotel is clean the way she wants it.
The pool is at the right temperature and the breakfast is filling. I would recommend this hotel highly to anyone needing a place to stay. I will definitely be back!!!
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